Radisson Blu Palace Resort & Thalasso, Djerba

5 star hotel

About Radisson Blu Palace Resort & Thalasso, Djerba

  • high speed internet in room
  • shuttle bus service
  • swimming pool
  • restaurant
  • free internet
  • fitness center
  • bar lounge
  • spa
  • free parking
  • business services
  • wifi
  • suites
  • public wifi
  • wheelchair access
  • free wireless internet in room
  • air conditioning
  • room service
  • dry cleaning
  • meeting room
  • non smoking rooms
  • laundry service
  • concierge desk
  • flatscreen tv
  • banquet room
  • family rooms
  • multilingual staff
  • breakfast buffet
  • airport transportation
  • outdoor pool
  • conference facilities
  • parking
  • housekeeping
  • free breakfast
  • minibar
  • private balcony
  • beach
  • reduced mobility rooms
  • hot tub
  • heated pool
  • indoor pool
  • facilities for disabled guests
  • kids activities
  • tennis court
  • poolside bar
  • kids club
  • babysitting

Reviews summary

( 1500 reviews)

10 Traveller reviews from Holiday Watchdog

Tunisian Paradise

Reviewed Sat 1st of December 2012

"We stayed 3 nights at this hotel. It was marvelous from the late hour we arrived until we checked out. Our room, like everything else, was plush and elegant. The bed was like sleeping on a cloud. The bathroom had a separate shower and tub that made mornings easy. The delicious breakfast buffet had something to please everyone."

Holiday details

  • Travel date: Wed 16th of April 2008

Beautiful hotel!

Reviewed Mon 26th of November 2012

"We just got back from spending four nights at the Radisson. The hotel's appearance, staff, and amenities are excellent. I was told that the Radisson was one of the best hotels in Djerba, and after having seen some of the other options once we were there, I'm convinced this is probably the case.

I have only a few minor criticisms. First, there is really nothing within walking distance of the hotel. If you want to access other restaurants or experience any nightlife (if there is any on Djerba?), then you need to take a taxi. Second, not many people in the hotel seemed to speak English. I speak French so we were fine, but I can imagine someone who does not having some problems. Third, the food is mediocre for the price (although the breakfast buffet included in the price was nice).

And finally, the hotel has a ridiculous policy about bringing any drinks or food from outside of the hotel. We only learned this after we had purchased four bottles of water at the supermarket and were stopped by the guard at the entry-gates. Imagine my surprise when I when I was informed that "l'eau est interdite!" In any event, words were exchanged and I refused to relinquish my water, finally just walking past the guard with it. If you want to avoid such a confrontation, then I recommend smuggling your beverages in a backpack. Seems drastic, yes, but at some point it becomes hard justifying paying $30 at the hotel for the same bottle of wine you can purchase for $3 at the market.

These issues aside, the Radisson really does seem the best option in Djerba."

Holiday details

  • Travel date: Sun 30th of March 2008

Spectacular luxury but not really Tunisia!

Reviewed Wed 19th of December 2012

"We booked the Radisson for 5 nights of luxury at the end of some independent travel from Tunis. We travelled to the island by train from Sousse to Gabes and then a louage to the hotel and arrived, rucksacks on our backs and ever so slightly crumpled. That said, we felt slightly out of place as we drove up to the front of the hotel - a glitzy, sparkling bauble of a hotel, right on the beach in the Zone Touristique. The reception was huge and very classy and new. The staff, besuited were immediately at our beck and call and we checked in speedily.

Our room was fabulous with a lovely view over the sea. Couldn't really fault the room - though if I were picky the balcony furniture was a bit flimsy and not that comfortable. Service to the room was great - towels changed twice a day (which feels rather excessive given the environmental pressure on the island), covers on the bed turned back every night.

We ate in the restaurant a few times - very tasty buffet food - we left feeling stuffed every day! It is a flat fee of about £15-20 for all you can eat, then you pay for drinks on top. The atmosphere is kind of new and grand, but not cosy. There are a few other restaurants but we didn't try them out - one on the beach but it was a bit too chilly for that in January! The Flamingo bar was... pink... and kind of North African style. Chicha on offer. "Super Breakfast" is included in the B&B rate and is indeed super... can set you up for the whole day!

Prices in the hotel felt steep when compared to everyday Tunisia prices. Coffee was about £2 a cup, rather than 50pence, for example. The same was true of all the food and alcohol. Other facilities in the hotel - the Health Centre looked great but very pricey so we didn't try it. Massages were about £50-60 depending on the type. Swimming pools looked lovely - inside and out.

Overall, a lovely luxury hotel right on a 'white sand' bit of beach. My main complaint, which is more of a personal preference, than a real comment on the hotel, was that it could have been anywhere. The Zone Touristique doesn't feel like Tunisia, it feels like a nice hotel on a nice beach with a good bit of sunshine and sea. If that is your thing, then you can ask for no more. Personally I prefer to be more in the middle of things, getting a real feel for a country. That said, the island is small and the taxis cheap. We did walk into Houmt Souk one day - it's about 6 or 7 miles, so I wouldn't advise tackling it on a hot sunny day. Taxis are cheap and all have metres - It's about £2-3 into town. There's not a lot within walking distance but sea and sand!"

Holiday details

  • Travel date: Fri 18th of January 2008

Very large hotel on beach with everything you could want

Reviewed Tue 16th of October 2012

"Reception staff were a bit off hand and watch out for the thin walls between rooms otherwise this hotel is very difficult to fault. We stayed in three rooms as a family of six, the staff were mostly delightful, the food was good and the rooms big and clean. Tennis courts (clay) were excellent, Club Mistral windsurfing is right on the beach just to the side of the complex- also very good, (except their agent in Germany who was a bit vague). The beach area is ample size, to the west it is not built up at all. We will probably go back for an October half term. Summer can be very hot here. November was like English Summer but with more sun."

Holiday details

  • Travel date: Sun 2nd of December 2007

Nice if you stay inside the premises

Reviewed Sat 1st of December 2012

"There is not much to add to the positive aspects of the previous reviews …. the hotel is a real beauty. Some additional pros could be pointed out.

There are 160 sun beds on the beach and an equal amount aligning the pool. In case of a shortage (almost never happened when we were there) spare sun beds are collected and installed on the grass alongside the pool. The servants are very quick and helpful to put a thick mattress on the sun bed for you and to cover it with one or more large, soft towels. There are no restrictions on how many towels you wish to use (no fees have to be deposited) ... really a plus!

Merchants are kept away from the beach by a hotel guard and you will not become tempted by the number of Camelus dromedarius you get offered for your spouse.
Towels in the rooms are changed twice a day. The beds in the rooms are extra long, so even tall persons fit into them.
The food in the Ceramique is just excellent and of such a large diversity that by selecting appropriate combinations, every day will be different.
The rooms have free internet access.

There are no real negatives that are worth mentioning, only a suggestion to the hotel management to improve on the sauna and the gym. The gym is rather small, basic and contains dated equipment. I would have enjoyed a bio-sauna replacing one of the two 85 - 100 degrees saunas. There seems to be space enough on the compound directly to the right after passing the front gate for building a new gym/sauna facility.

Be aware that there is NOTHING of interest outside the hotel grounds. The hotel is situated at the beginning of a 27 km long tourist zone with just hotels and no normal houses. So, there is absolutely nothing attractive in strolling the streets towards a village centre, because there is no such thing as a village or a centre. Therefore, we decided to go on a 2-day tour to the Tunisian mainland (the "Lezard Rouge", 95 Euro p.p. organized by "Tunisia Voyages"), which proved to be a bad idea. The sights of interest along the route are totally over-exploited, and you are forced to use sanitary facilities that show signs that thousands of tourists have been crapping there without ever being cleaned.
At each stop useless tourist stuff is offered and the tour guide has his way of making you pay for additional activities.

So, if you're happy with sunbathing day after day or if you have a possibility to tour the country with a genuine guide off-side the main tracks staying in the Radisson could be a real pleasure. Some 15 minutes down the beach a Hasdrubal Prestige hotel will be opened in February 2008 (see photo) which will become serious competition to the Radisson. Might be worthwhile to investigate their offers by that time."

Holiday details

  • Travel date: Tue 13th of November 2007

Great hotel

Reviewed Mon 12th of November 2012

"Second stay this year and we absolutely loved it. Can't agree with the previous poster: we never had any tummy problems. The food was delicious, with lots of choice.
Rooms are large, well appointed and spotless.
Highly recommend this hotel for a relaxing, up market holiday with great value for money."

Holiday details

  • Travel date: Wed 31st of October 2007

fantastic hotel to get diarrhoea

Reviewed Thu 15th of November 2012

"During our stay several people were complaining about diarrhoea. We need to shorten our 14 days stay because my baby girl (2 years old) got nasty diarrhoea that last several days. I escaped with only "daily" diarrhoea.
hotel doctor prescribed antibiotics (we were not that crasy to give them to the baby without appropriate analisys).

My baby was hospitalised back home (infection clinics - due to dehidration) - after a day analisys the diagnose was set - ASTRO VIRUS.
(Astroviruses cause gastroenteritis, predominantly diarrhoea,mainly in children under five years old although it has been reported in adults).

So it is a bit difficult to have nice memmories on extremely nice hotel.

BUT there are two issues that needs to be singled out.

- firstly
Staff, cleaning your room do not wear any gloves when cleaning toilets and bathroom ????? - and are not washing the hands after !!!!!
Plastic chairs on the balcony are probably from a ** star hotel"

Holiday details

  • Travel date: Sat 15th of September 2007

Relaxing with a few flaws

Reviewed Mon 12th of November 2012

"The Hotel is really nice. It has great architecgture, although not all features are used (probably would cost much more...), but it doesn't matter as it is nothing vital. the pictures on thir site are close to reality so that is a very plesant refreshment. The rooms are spacoeus and clean. The staff is mostly friendly, I would like to point out Rachid from the MOKKA bar as he was extremly plesant to have around and was also willing to give information about the nearby town. The only staff that doesn't really seem too keen on their job are the witers in Ceramic and the beach guys, but it's still all on a proper level of service.
The food is great and there is something for everyone. Otherwise the hotel hasn't much of any kind of entartainment and is therefor suitable for older people or families and not as much for younger people unless you just want to relax...

The prices are somewhat the same as in caffes around the Europe, so migh be costly for some, but if you can affor radisson, this shouldn't be too much of a problem...

The only minuses I have for this hotel are next, there are a few flies in the restaurants that can get a bit annoying, the food is not labeled (at least not all of it) and the beach coudl be cleanner (there are lafs and other stuff that is lying around-don't get me wrong it's not a disaster, just could be alot better with a little work).

This is why I give this hotel 9/10 and not 10/10.
All in all I recommend this hotel."

Holiday details

  • Travel date: Wed 5th of September 2007

Fantastic hotel with certain flaws

Reviewed Mon 26th of November 2012

"Fantastic hotel with certain flaws

My wife and I have just returned from a 7 days stay at Radisson SAS in Djerba.
The hotel is in many ways fantastic.
The architecture is astonishing, with truly excellent attention to detail.
The rooms are modern, big, always kept clean and with very comfortable beds.
The staff were friendly, professional and service minded.
The food in the four restaurants aer good quality - the best value for money is achieved in the buffet restaurant called “Ceramique”.
There is much space, many bars and restaurants so always somewhere private to relax.
The beach area was clean, with good quality sun beds.
The men serving as waiters on the beach (only men serving as waiters in the entire hotel for some reason) were slightly too keen to watch women walking on the beach in between working.

Negative point #1
By far the biggest disappointment was the quality of the treatment in the Spa “Athenee Thalasso”. My wife, who is very fond of Spa treatemnts and regularly uses spas, had two treatments there during our stay at SAS Radisson.
The foot treatment was adequate.
The facial treatment was the worst she has had in her entire life (!). She described it was very rough, poor quality and performed by a woman who apparently tired of her job.
Also the other women working in the Spa area seemed to have adopted a French arrogance - which my wife found strange compared to the excellent service found elsewhere in the hotel. The actual products used in the treatment are excellent and the facilities likewise.

Negative point #2
Tunisia is a cheap country to explore and the hourly wages are low.
Radisson SAS in Djerba is expensive.
Every thing which the hoel will do for you is around 4 times more expensive then the local prices.
Also the food in the restaurants is expensive compared to Tunisia.
Taxi to/from the airport: USD 9 with the local Taxi – USD 36 if you want the hotel's taxi.
A 0,9 liter bottle of sparkling water in the minibar will set you back USD 4. We bought 6 bottles of water in the super market in (same water only in plastic bottle) for USD 2 (for all six bottles).
It was apparently illegal to bring your own bottled water into the hotel – which we though was ridiculous - you will have to do some smuggling here if you want to do this.
Facial treatment in the spa: USD 80
4 hours of Kite surfing: USD 120
Tennis court 1 hour: USD 15
Internet surfing 1 hour: USD 13 (in the hotel’s “Business Centre”)
So pretty much European prices in a country were the average salary is very much lower.

+ Very high quality hotel in almost every sense
+ Fabulous architecture and fantastic attention to detail.

- The worst Spa treatment experience every experienced (!).
- Expensive to use the hotel’s facilities."

Holiday details

  • Travel date: Thu 12th of July 2007

nice place to rest

Reviewed Thu 15th of November 2012

"Is a really nice hotel, if is possible ask the room on the west wing …. Because the east face another hotel …, the buffet restaurant (mosaique) is much better than the others, don’t waste your money in the others you will find exactly the same food but served on the table.
The staff is friendly and professional.
The spa in completely new."

Holiday details

  • Travel date: Sun 3rd of June 2007

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