10 Traveller reviews from Holiday Watchdog
Over rated and over piced
"After a beautiful week on safari we where looking foward to keep been spoilt at the Z Hotel in our honeymoon, but the complete opposite was the experience. We thought this was going to be a boutique hotel in terms of service and quality, but were very dissapointed when we got there to find out the premises of the hotel is small but has 35 rooms. We booked one of the cottages that were supposed to have a lot of room. To start, the room has 2 floors but the top floor where the bed is is very small, there is not a lot of room to put any bags around and the worst is that the bed is only a "double bed". The shower was disgusting with some white stuff coming out of the drainer everytime you opened it. From the 3 nights we stayed there, 2 nights the power was cut off so neither fan or airconditioning worked over the night. The quality of the services was so poor that we could not even get an adaptor to recharge camaras, etc. The concept of the hotel is great but they clearly didn't know how to put it in practice.. The place is full of backpackers that wonder around the hotel all day.... Everything but boutique and selective... and so dissapointing at U$350 a night you definetly will expect much more in Africa."
- Travel date: 16th October 2008
Don't go here on Honeymoon
"We went to the Z hotel following an amazing 4 days in Selous on safari. We had been totally spoilt, and as it was our honeymoon had hoped for a similar experience at the Z Hotel. Sadly it was not to be. Our transfer car took us to the wrong side of the hotel - meaning we had to walk (carrying our bags) on the beach and arrived with the reception staff being very dismissive and not at all welcoming. I am aware the transfer was not the hotel's fault, but their reaction did not help our first impressions. We had booked the Roof Top Suite - an added extra because it was our honeymoon. Our safe did not work, and we were without water for our last morning. On a positive note, the reception staff did try to help out, but service was so painfully slow it took the shine off our special trip. Food was good, however we were very suprised by the lack of quite alot of food being available. For example for 3 days there were no prawns on the menu (meaning the heavily prawn laden menu was rather lacking in variety). Service was so slow in the Cinnamon bar, and they all frequently got our orders wrong - for both food and drinks. Having been so spoilt on safari we were dissapointed by how we were treated. There seemed to be no special dispensation for honeymooners. The hotel was very empty - I dread to think what service would be like if they were nearing capacity. Nungwi was a fairly busy, very touristy resort. We were kept awake by the bar next door, which again although it was not the hotel's fault added to our dissapointment and overall feeling that the hotel is not well placed and is not the relaxing time we had hoped for. The beach is lovely, although so many hawkers makes walking on the beach an unpleasant experience - no romantic honeymoon walks for us without being asked if we wanted to buy some cheap and nasty sunglasses. We went on a snorkel trip to Mnemba which I would recommend - absolutely stunning. I would not recommend this hotel or resort for honeymooners - if you are looking for a less special holiday and like the touristy, loud and happening resort then (and only then) is this the place for you."
- Travel date: 7th October 2008
"We took a belated honeymoon and stayed in one of the 2 cottages at the Z hotel earlier this year... amazing. When the tide came in we jumped from the balcony overlooking the beach into schools of fish below. Superb having 2 floors, downstairs dark and cool, upstairs, very light with French doors letting in a sea breeze (more pleasant option than the air con). It was a touch having our own balcony with shower, table and chairs and 2 recliner things as we could hang out there or opt for the beach below. Only the cinnamon bar/restaurant was open during our stay. We found this place one of the best in Nungwai for sun downers, food was good, staff warm and accommodating. We were also central to other restaurants in the area, many to choose from, none bad. The Z Hotel was a great base for various activities and travels from Safari - diving - spice tour - Stone Town. We stayed at the Z before and after our safari expedition, it was a pleasure knowing we were coming back. It was also great having the Z sort out our local travel, they went beyond the call of duty several times. I can only recommend The Z Hotel as a lovely place for happy memories. Alex & Helen, London"
- Travel date: 30th September 2008
Very hopeful but very dissapointed
"After a fantastic week safarying we were looking forward to a relaxing six nights at the Z hotel but it was anything but. We booked three rooms half board for seven people and two out of those three were not up to the standard we booked for. One room was meant for three teenage girls and once the extra mattress had been placed on the floor there was no room to even walk on the floor. As the hotel was explained to be a Boutique hotel we expected a slightly smaller hotel but did not expect others from neighbouring hotels and backpacker villas to be using our facilities and walking through the hotel grounds all day. Unlike the other reveiws we found the staff very hard to deal with, it seemed like a large lack of training. After about the third full day of bad service we all started to give up as even the simplest thing such as diet coke not coke seemed pointless to ask as it was to be the staff choice anyway. The service during meals we encountered was extremely slow, wrong on every occasion and the wine list was not up to standard. I, myself, have worked in the food and hotel industry for several years and so know what is expected of a medium priced hotel let alone one costing around Â£245 a night. Whenever we tried a positive spin on our experience something would happen to knock it right back down again. The excuse for our bad experience may be the very new nature of the hotel but our experiences were enough to spoil what had been a most amazing holiday."
- Travel date: 30th September 2008
"We spent a fabulous 5 nights at the Z Hotel and loved the location and all the staff, from Peter the GM to every member who showed genuine interest in making our stay wonderful. Yes, there were a few hiccups but they were solved with a smile and can be attributed to this hotel being just recently opened. Zanzibar is Africa and not everything works perfectly but that is part of the charm and one of the reasons we went there."
- Travel date: 29th September 2008
Perfect spot to relax on Zanzibar
"Despite the shortage of reviews since the hotel is so newly opened, we decided to try this place out because the website was compelling. Glad we did. Other reviews mention how helpful the staff is and it's true - from the moment we arrived to the moment we left, the staff did everything it could to make our stay enjoyable, and always with genuine friendliness. We really liked the guy at the activities center (whose name escapes me), who was able to make sunset cruises, sea kayaking, and even motorbike rentals happen on 15 minutes notice. The room itself was spotless and loaded with amenities, with a balcony overlooking the pool and beach. The food at the restaurant was above average, and of course it's hard to go wrong when eating from such a nice perch above the water (for a different vibe or quick snack it's easy to hit one of the two backpacker hangouts next door too)."
- Travel date: 28th September 2008
Nice but Overpriced
"Stayed at the Z Hotel for two nights towards the end of our honeymoon in Zanzibar following a tremendous stay at Pongwe Beach Resort. We went for a luxury room at $360 per night. In my opinion the rooms were massively over priced - this is Africa! Very clean but also very small. That said they kindly gave us wine and fruit as a honeymoon treat. The pool is lovely and a nice touch having free internet (one PC). However, the hotel feels a tad soul less even though the staff were nice enough. A lot of people (non guests) use a path near the hotel and seem to look over whilst your relaxing from the steps going down to the Beach. The restaurant had nice starters and mains but the deserts pretty awful. Some of the staff were too keen to the point of annoyance. We're a very laid back couple but when you're asked is everything ok about 6 times per course you end up rushing your food. Nungwi itself seems to be the backpacker style part of Zanzibar. Nungwi is quite a busy area and the tides come right into the rocks where this hotel is situated."
- Travel date: 27th September 2008
"Just got back from 10 days in paradise at the Z Hotel! Awesome location on the beach front, perfect for couples looking for a relaxing escape. Picture postcard beach, clear water and white sand and not crowded - brilliant sun sets! Can't recomend this place enough - staff attentive, hotel beautifully decorated and cleaned emaculatly every day, great pool and wondeful restauant and bar set over the water. Would definately come back and recommend to friends."
- Travel date: 17th September 2008
amazing position right on the beach
"Having spent 3 days in a large hotel on the east coast of the island and not being very happy, I was overjoyed to find this new boutique hotel. Not only are the beaches much better in the north of the island but you also have the amazing sunset. I went for a rooftop suite which was really lovely. very stylish, The room ad flamingos on my wallpaper, philipe starck 'ghost chairs, miss k lights, cream leather couches, 2 terraces, ipod stations. the shower was great and ver nicely decorated. lovely four poster bed made from locely local wood - coconut I believe. (I am prsently trying to get one shipped to UK) Both restaurants perched on the beach cliff were amazing, the best seafood - they were very busy but the staff always made sure we had a prebooked table. My only complaint was the service was sometimes a bit slow. The staff are a real treat and make you feel very welcome."
- Travel date: 12th September 2008
Loved the Z Hotel - Paradise on Nungwi Beach
"Have been searching for other reviews of this hotel and am suprised it has not yet been listed. This is probably partly due to the recent opening of the Z Hotel. I stayed here in a superior room for 4 days during July and was pleasently suprised. The Z Hotel is described as a 'boutique on the beach' and it is indeed a boutique style hotel. The room was furnished to a high standard that was both stylish and confortable together with some of my favourite 'White Company' cosmetics. Despite the intense Zanzibar heat the room was cool and airy. The location of the hotel is literally on the beach, situated on a cliff above the Nungwi beach - which is one of the most beautiful beaches I have seen. The service at the Z Hotel was very good with staff on hand to make sure my stay was as problem free as possible. The food was fresh and I don't think I had anything but seafood during my stay! Obviously being situated so close to a beach it's hard not to! Overall it is hard to fault this newly openeed hotel, I will definitely be retunring in the winter (when the heat is hopefully less intense!)."
- Travel date: 1st September 2008
The Z Hotel Zanzibar is also called
- hotels sansibar
- viaje tanzania
- z hotel nungwi