8 Traveller reviews from Holiday Watchdog
Low key and rustic, but certainly NOT boutique - ideal if that's your thing a nightmare otherwise!â
"We arrived at Kasha after flying in from London via Tanzania.
It's peaceful, quiet, low key and with a stunning view of the Indian Ocean and nearby Mnemba Island. The hotel is new, so not quite established with vegetation and will certainly be more charming and beautiful in a couple of years. We had requested one of the suites in front of the ocean, but they were not available (I do recommend requesting the front suites if you do go). With that said, we still had a sea view in our rear suite, it was just restricted in comparison to the other suites..
The rooms are OK and rustic, but felt rather dirty and the storage areas were dusty. We also had about 8 cockroaches in the room on the first night, including a couple that we found in the bed - I am not a fan of cockroaches, so this was a problem for me. Being objective, I know this is Africa and you see cockroaches everywhere but 8 was too much and suggested a lack of attention to detail with the cleaning and pest control - this led to a poor sleep quality. The rooms also suffer from light pollution as there are numerous windows that are not covered or frosted glass with no blinds, so the room is very light at 6am. The bed was comfy, but could do with being slightly larger and the pillows were of the cheap micro-fibre/spongy variety rather than soft feather down pillows. The mosquito net was dirty and had been repaired and darned numerous times. There was a lack of storage and only a handful of coat-hangers and when we asked for more, they never arrived. The bath was not working for some reason and there was no pressure in the shower. The towels were also of a poor quality -small and coarse, rather than big, light and fluffy. The terrace was lovely and very relaxing and tranquil - the plunge pool is a lovely touch.
The pool scene was OK, but there was no service i.e. you had to walk to the bar if you wanted anything and request that it was brought over to you - for a small place, this is very lame. The restaurant is also very small and only has 4 tables that are very close to each other, so a full service with full occupancy would be a problem. The "catch of the day" was fine, but the rest of the food was below par. On one occasion, we ordered 2 courses and they arrived at the same time, so the main course was put to one side on the bar (and not kept warm). The french fries that were served with my Wife's chicken were very burnt - we didn't even need to say anything as the waiter clocked this and wanted to order some more from the kitchen, but we asked him not to bother. There was no atmosphere here. Ice also seemed to be in very limited supply and the hotel doesn't appear to cope well with the numerous power cuts.
Breakfast is a disaster - I am not sure how they can get that wrong to be honest, just cheap ingredients that are badly cooked. There is no buffet, so you have to order what you want and it was pot luck if this came or not.
Dinner was even worse and downright offensive for a hotel in this category. You have a choice of 2 starters and 2 mains and 2 deserts - OK, limited choice but you can accept that. However, the quality of the food that duly arrived was shocking. A "salad of king prawns" consisted of 1 king prawn that had been deep-fried in batter (of the chip shop variety rather than tempura) and some withered lettuce - disgusting! My Wife ordered calamari and this consisted of a small burnt tyre that was totally inedible and resembled prison food - when we complained, the staff didn't quite seem to understand the problem. If you want a tip - order some fresh fish or catch off the day - this is not on the menu, but it's hard to go wrong with this dish. Again, there was zero atmosphere, it was very sterile.
The hotel has WiFi and internet access in the main reception area, there is a small library and charming boutique. We borrowed some DVD's for the room, but they were all pirated, so the quality of the picture and sound was terrible.
We cut short our stay and headed over to the Zamani Kempinski earlier than originally scheduled - this hotel is on another level and this is a move that we didn't regret. If the quality of the food could be brought to a level that reflects the category of hotel and rates, I would have stayed as the location and room terrace with plunge pool are charming, but life's too short to put up with terrible food and bad service - this hotel needs some work and I don't know how previous guests have put up with it, it needs solid accountable management. I would award this 1 star if it was not for the lovely setting - something the hotel can't get wrong.."
- Travel date: Fri 26th of March 2010
"We spent 6 nights at Kasha with my husband and our5 years daughter. The villas are spotless and absolutely wonderfull, the views are magnificient as mentionned in all the previous reviews.
What I want to add here is the excellent service we received from all the staff there with a special mention to Joanna, Peter, and Daniel. They accomodated superbely for our wishes : special fish for dinner, having lunch on the beach.
Despite the electricity failure in the full island of Zanzibar at that time, we did not resent any inconvenience as everything possible was provided to ensure our confort. That was not easy but they made it!
During the low tide we enjoyed walking on the beach and even walking to the coral reef ( need special sandals though! but these can be bought from the boutique).
My daughter was in the water all the time either in the see, in the main swimming pool or in the our villa's splashpool.
Tours ( spice tours, snorklimg, dolphin tours) can be arranged by Kasha to explore the island.
A perfect holiday! Thanks
- Travel date: Fri 19th of February 2010
We stayed at the new Kasha hotel, the place was append on the first of August, and this why we where very sceptic to book in this place, but we did.
The hotel Taxi was waiting for us in the Airport on time, drive about 60min.
Than the gate was openâ¦.a fantastic entering area, full of flowers and very personal touches. The manager Peter welcomed us with his staff with a cold juice Cocktail in huge, great Beautiful reception Area.
The manager him self with 2 of his staff took us to the roomsâ¦.from this moment on it was just a dreamâ¦
The rooms, garden, plunge pool, bar and restaurant are tastefully in an Arabic, Swahili funky design. Villa is huge, quite and unbelievable Ocean view!
The food was great, Staff friendly, and the place is very quite, and after 2 nights you just forget where do you come from! And this is what we where looking for, for get the big city.
Thank you Peter and Johanna for making our stay unforgettable, and we will definitely coming back on December"
- Travel date: Mon 8th of February 2010
Luxury, Tranquility, Location, Food & Service All A1
"After a bumpy last couple of miles on the road from the aiprport we arrived at Kasha to a very warm welcome from Joanne into the fantastic reception area. Kasha Boutique Hotel is stunning! After a refreshing drink we were shown to our villa complete with plunge pool and stunning views out over the coral bay to Pnemba Island. For the first couple of hours we investigated our spacious villa and lounged in our private pool whilst looking at the view and pinching ourselves!! As it was NYE we attented a pre-dinner cocktail party with the other guests (only 11 villas) before sitting down to a fantastic 5 course meal. The food was exceptional and remained so throughout our stay! The service from everyone was courteous and friendly whilst at all times respecting your privacy. It is possible to not leave your villa for the entire duration with outstanding room service and gorgeous suroundings - but you must take advantage of the amazing snorkelling and diving right on your doorstep at the Pnemba Island Reef. Joanne and Peter make it feel like a home from home and the staff are pleased to be at work and very helpful - you must go if you have the chance - we will certainly be returning."
- Travel date: Fri 22nd of January 2010
Wonderful hotel in exotic peaceful location with superb sea views
"A new hotel with a lot going for it. Off the beaten track the hotel provides rooms of a very high standard. Some of the staff were still being trained when we were there but were all very friendly and the management couple, Peter and Joanna who could not have been more welcoming and helpful. Not a place to go for the night life - there is non - but if you are looking for a peaceful place with good food and a stunning outlook over a coral reef then Kasha can be recommended. Very interesting island and loved our snorkelling -swam with dolphins. All very different to Europe and little bit of paradise!"
- Travel date: Wed 9th of December 2009
A fantastic new place
"This new hotel is simply amazing. Superb view on the lagoon, Excellent food and service. very well decorated and comfortable villas."
- Travel date: Tue 15th of September 2009
Highly recommend Kasha Boutique Hotel
"We spent 1 week at Kasha with my in laws and all I can say is the place was AMAZING. Peter, Joanna and the team outdid themselves, the food was delicious, the villas comfortable and tastefully decorated, the infinity pool breath taking and being a few km from one of the best snorkeling and diving spots on this planet completed our vacation. In summary, I recommend Kasha to anyone who needs a relaxing vacation, tranquility, great ambience, excellent service and most importantly if they are FOOD LOVERS."
- Travel date: Mon 14th of September 2009
Great new hotel!
"Joanna and Peter who manage this BRAND new hotel could not be A) more helpful B) more accomodating and C) just generally lovely people who care so much about their guests and staff!
I'd recommend Kasha because it has everything you need, and if it doesn't.. they'll find it for you!
Like most hotels that have just opened they experienced a couple of teething problems (to be expected) but they were incredibly swift to solve and also compensate.
The staff (most notably Hezroon, Jacob and Priscilla) are just wonderful.. and the evening meals offered choice, a completely beautiful dining area and meals were delicious.
The villas are the ultimate in opulence offering a modern Zanzibar feel.. and huge!
This hotel is going to be very popular, and I'd like to thank everyone there for an enjoyable stay."
- Travel date: Mon 7th of September 2009