10 Traveller reviews from Holiday Watchdog
very very disappointing
"We spent 7 nights at the Lemuria with our 2 kids aged 6 and 8 and the overall impression that we keep is of a big disappointment. This hotel is horribly expensive for the service it provides and for the quality of the accomodation. First, people must realize this is a huge hotel where clients are treated as room numbers and not as individuals.
The restaurants have a very limited choice on their menus and after a week you have to eat the same courses as earlier in the week. The restaurants are much more expensive than good restaurants in Paris while the quality is much lower. The service is very very slow and you can wait half an hour between your main course and desert.
The kids club is here to look after the kids but not to take care of them and make them play.
The dive shop charges 70 EUR per dive and then they take you to a sand bank 1 mile out to save on fuel. Boring and nothing to see !
even though the airport is very close, they do not arrange to pick you up or take you back there.
For us, we will never go back and strongly recommend to our friends that they do not go."
- Travel date: Fri 21st of April 2006
Be prepared for 3* service and shockingly expensive extras
"My wife and three young children recently stayed for two nights at the Lemuria having flown from London overnight and connected to Praslin.
Though the setting of the hotel and accommodation are unbeatable, we were very disappointed by the level of service.
Things started to go wrong from the start with the arranged transport not waiting for us at the airport. On arrival there was a long delay waiting for forms to fill etc when all we wanted was to get the 6/5 and 3 year olds into the rooms and change into beach gear ! Then it came out that our rooms were not available and I had to ask for temporary changing facilities. This was granted but by ferrying us around the place in a golf buggy to the golf club changing rooms.
We finally got access to our first room at 3.00 pm and the second at 3.30.
There was rather grudging help with snorkels/flippers at the beach and by the time we went back to our rooms the little hut had closed, so left the snorkelling gear outside the door of the hut.
Dinner for two was basic and cost around 80 Euros. 12 Euros for a bottle of sparkling mineral water.
We were all in bed by around 8.30 pm and awoken by loud knocking on the door at 9.15 pm (on both nights) by housekeeping coming to check our room.
On our first morning the phone rang at 8.30 am when everyone was still asleep - it was the man from the snorkelling hut asking where our borrowed gear was !
ON departure we asked for pick up from our room at 10.10 and two taxis for the airport. The pickup arrived at 10.25 and there were no taxis. We eventually went in the hotel pick up truck with my son and I travelling in the open air back with the luggage !
The only good thing were the buffet breakfasts.
Special themed meals were priced at around 70-90 Euros per head, plus service plus drinks.
- Travel date: Wed 19th of April 2006
The Hotel in Paradise!
"Following an initial 5 day visit to Lemuria in February 2005, our first visit to the Seychelles, we returned for 10 days on 6th February 2006. The Gardens and Golf Course of this Resort are both immaculately kept and very beautiful, they blend into the natural environment in the most sympathetic way, as do the buildings of the Hotel.
Our Junior Suite Room was spacious and comfortable with a lovely sea facing terrace, there was ample storage space for all of our possessions and the bathroom with separate toilet and walk in shower was more than adequate.
The weather was glorious every day and my wife and I enjoyed every aspect of our holiday, especially our evening walks along either the Golf Course or the beaches with outstanding scenery in all directions. The Hotel had varied well organised activities on offer each day, we were particularly interested in the hatching turtles and the releasing of them into the sea with âSpearâ the resident turtle warden, whose enthusiasm for their well being was truly amazing!
Whilst within the Resort it was not necessary to carry money of a credit card, everything was booked to your room account, and to borrow equipment from the Dive Shop the only requirement was a signature and room number.
We dined in all three Restaurants, where our culinary expectations were more that fulfilled, the poolside dinners were really memorable, no request was refused, nothing was too much trouble, in fact it was hard to remember that we were on a tiny Island in the Indian Ocean, where everything had to come in by sea!
The trips â either sightseeing on Praslin or to the neighbouring Islands were well organised and there was a good variety on offer.
All of the public rooms and the pool areas were spotlessly clean and the staff were both efficient and professional, whilst retaining just enough friendliness to make every guest feel cared for and special!
We look forward to our next holiday at Lemuria Resort in what is most defiantly paradise!"
- Travel date: Tue 7th of March 2006
Beautiful location - very average hotel - extras are insultingly overpriced
"This hotel is located in a beautiful spot, amidst pristine beaches and crystal blue seas - a real dreamy spot. The hotel itself is average. The food is at best mediocre, the wine list is eye wateringly overpriced, and sundries such as a box of Tampons for Madame can set you back â¬ 20.00 !! The staff are friendly but inexperienced, and the hotel is in a word, dull. There are three restaurants, all serving pretty much the same thing - but different themed set menus rotate - dinner tends to be over early (around 22h00) and afterwords there is nothing to do. The place is too big to be a real romantic getaway, and the "suites" are rather exposed to the public view on the beach side, so blinds must be drawn if you are on the ground level. I would not return here - one has the impression of being jammed constantly in the wallet, and this is extremely unpleasant...if I want a salad for â¬ 25.00, I'd rather have it at the Plaza AthÃ©nÃ©e on the Av. Montaigne!!"
- Travel date: Wed 28th of December 2005
"We spent lovely days in Lemuria. The only bad points we found was :
- the fact you have to bring your credit card to the boat house to get a free mask for snorkeling. Everywhere in the hotel, you just have to give your room number to pay something. So, having to bring your credit card for a free service is strange.
- the real bad thing is the mini club. First of all is the situation in the resort : no-where you have problems with mosquittos, and here our children, as the other, had there legs totally spotted around 5.PM. The girls that take care of the children are sympathic, but they mainly keep an eye on your child. No real energy (specially in rainy days) and ideas. If your child wants to go to the pool, he just have to go away from the mini club, and will be found alone swimming, with no adult to watch."
- Travel date: Fri 28th of October 2005
Beautiful and relaxing, but very expensive and poor excursions
"Praslin Island is the second largest island in the Seychelles, with only a few thousand people living along the coastline, the entire center of the island is wild, including the Vallee de Mai where you are covered by a canopy of palms. Lemuria Resort occupies the entire northwest corner of the island, including 3 beaches, a golf course, 105 rooms, 3 restaurants, a 3-level fresh water pool with swimup bar, and acres of landscaped property. Praslin is a great location for exploring all the nearby islands and getting a feel for the Seychelles. We spent 5 nights here after a safari in Africa and tour of Cape Town for our honeymoon. We had great weather here, unlike previous reviews - warm enough to swim (the water is SO warm) but not too hot.
The resort is very large, so they take you around in golf carts. It can be as much as a 10 minute walk from your room to the main area. The rooms are very large with a bathtub and separate shower, dual sinks, king size bed, television with DVD, seating area, balcony with seating, a/c, a minibar, safe, laundry service, twice daily cleaning and turndown with fresh flowers. Because we were honeymooners we also received fresh fruit, champagne, and a shirt for him and wrap for me. The rooms are not on the beach, rather tucked in behind the mangrove area that separates the hotel from the beach - this keeps the beach unspoiled by hotel rooms. The large beach in front of the room area was gorgeous, but too rough for swimming when we were there (September), while Anse Petite Kerlan was calm and gorgeous - with lounge chairs and beachside food service. We didn't do the walk to Anse Georgette where they will bring you a picnic lunch. There are also many water activities available on the beach, for a fee. We snorkeled once and saw a small ray and turtle, but there weren't many fish.
There are three restaurants - one is located just over the water and is very romantic, mostly seafood - always prix fixe of 75Euro/person for a three course meal, not including drinks. Great service and food. The main restaurant rotates each night with various buffets (such as Mediterranean night and Asian night) and sometimes an a la carte menu. We tried Mediterranean night and it was fantastic! Some nights they have candelight dinners by the pool for 85Euro/person. There is also a golf course restaurant which we didn't try, but heard it's the best one - also prix fixe with 4 course meals. As you can see, all dinners are at least 150Euro/couple, so you are better off getting half board when you book. The only way to eat dinner for less is to order room service, which will run you more like 50 Euro/couple for a simple meal. The breakfast buffet is included in the half board and is an incredible spread with made to order omelettes, waffles, and pancakes and all the meats, fruits, cereals, breads, salads, etc you could ever want with a beautiful view. The resident ducks and birds were given the leftover bread in the morning so you could see them munching as well. Lunch is available by the pool which is casual and reasonably priced - in the restaurants you are looking at steep prices for lunch. You need to wear collared shirts and long pants to dinner - a bit much in the tropics!
I got to know one of the staff and when I saw other guests with drinks in coconuts, he had someone climb a tree to get me one! The next day he even brought one from his home so I could try another variety!
Several companies book excursions from the resort - the excursion to La Digue is excellent - they drive you to the dock, you take a BUMPY ferry ride to La Digue, get a bike and ride around the charming island where they still use ox carts. We spent the day on Anse Source D'Argent - the Seychelles beach of your dreams. The excursion to Coco and Sister Islands was a different story - after wading through water to get on a tiny dingy and waiting 40 minutes for everyone else to do the same, we were cramped on a small boat breathing the exhaust for a bumpy 45 minute ride to Sister. The island is beautiful and the tide was so low that you could see the fish directly through the water and the BBQ was great, but the boat ride ruined the trip for us. We snorkeled briefly at Coco Island and did see a turtle, but the snorkeling doesn't compare with the Caribbean, Hawaii, or Tahiti. Our experience with this tour caused us to skip the one to see birds and tortoises, although people loved it, we didn't want to get on that boat again (and we have seen tortoises on the Galapagos). We also did a tour to Vallee de Mai which was wonderful to see the Coco De Mer and other palms. Afterwards it dropped us off at Anse Lazio which is nice, but they were an hour late to pick us up and it was raining. The resort called your room each day to check how you liked your stay, but they were not interested in hearing about our problems with the excursions.
Overall we found Lemuria to be a gorgeous resort with great service. It is certainly the nicest resort on Praslin, most of the others are small and charming rather than luxury. However, it is not a good value for the price and the excursions available are not on par with their prices. The Seychelles are beautiful and if you haven't done much tropical traveling you will certainly love them, but we love to do excursions/snorkeling and found those much better in Hawaii and Tahiti."
- Travel date: Thu 20th of October 2005
World Class Hotel - Go there!
"We visited Lemuria in January 2004. We've travelled all over the world, and honestly, this is one of the best hotels we have stayed in - you can really relax here with world class beaches, service and food. We'll definitely be returning at some point and look forward to visiting its sister hotel, Le Prince Maurice, on our honeymoon in July 2006!"
- Travel date: Sun 16th of October 2005
Cosy, Relaxing and Romantic
"We stayed at the Lemuria between September 3 -10, 2005. All in all we had a wonderful time there. We hope that our review will help others to make decision on where they should spend their vacation (especially on the exclusive and high price destination as the Seychelles).
The hotel architecture itself is well integrated into the nature. Praslin is a very beautiful island and Lemuria fits well into the environment. The hotel atmosphere is relaxing as the nature is. There is no conventional reception here.....no standing at the counter for the check-in/out. The service is easy going, freindly, pleasant, but efficient. Even the clothes of the people who work there are informal but pleasing.
There are three beaches at Lemuria. During the southeast monsoon season (May-September), Anse Keran is really not usable because of the strong current. Anse Geogette is the real beauty, infact in our opinion, the most beautiful beach on Praslin (some say in the world). However, it takes 15-20 minutes to walk (uphill) from the hotel to get there. And there is not much shade from the sun. Most of the guests will be at the Anse Petite Keran. On a nice day with less wind, you can really enjoy excellent swimming and even snorkling directly from the beach (hugh parrot fish, grouper and turtle).
The junior suite where we stayed is not the strength of Lemuria. It is OK but really nothing special. We stayed at Sainte Anne Resort after Lemuria and went totally crazy (wow!) on how great the Providence Villa at Sainte Anne was. It is also important to note that during this season, you will hear the noise of the waves slapping on the Anse Keran beach all night. We love the sound of the sea but this was quite loud. Having said all of these, I have heard though, that the Lemuria Villas are truely outstanding (at probably twice the price).
The three restaurants at Lemuria are cosy, relaxing, and romantic. We truely loved the low light level at the Lemuria restaurants. This also goes for the service which is informal, friendly, personal and very good. This is quite different from Sainte Anne's main restaurant where people seem to be more formal and even sometime stressful. As you may already know, the food is good but very expensive (even on our Swiss standard). The wine offers are excellent; again at high price (store price times four). On the other hand, if you come to Seychelles, decide on this class of hotel and are willing to pay the premium, you will enjoy your warm and cosy evening at Lemuria. Breakfast buffet is sufficient but below par compared to the real top hotels (i.e. Prince Maurice in Mauritius).
The boathouse/dive center is independent from the hotel. These guys are the worst and least professional we have experienced. They are neither friendly nor helpful. I love diving but decided against having anything to do with these people. It is a totally different world at Sainte Anne dive center - Freindly. helpful and professional.
Finally the golf course is just beautiful. We do not play golf but truely enjoyed jogging around the course (you may have to keep your eyes open for golf balls from the inexperience players though).
We cannot really say that Lemuria is the best hotel, especially after having stayed at the sister hotel - Prince Maurice in Mauritius two years ago. But if you love nature, cosy and romantic atmosphere, Lemuria will be the right place for you. The best is, if you can make it, stay one week at the Lemuria and another one at Sainte Anne !"
- Travel date: Tue 20th of September 2005
Rave Review/ Long weekend Lemuria July 2005
"The four of us (husband, sons age 17 and 21 and I) stayed at the Lemuria for a long weekend from 15 to 18 july 2005 as part of our 35th (read 35 no typo!) wedding anniversary celebrations.
All of us agree: It is the most wonderful place we have ever been (and believe you me â weâve seen some!). The welcoming manner in which we were received and pampered during our stay was out of this world. We are convinced they select their personnel for their looks and bright smilesâ¦
All staff were at all times friendly, interested and attentive.
The setting, architecture, pools beaches vegetation and wildlife we found sensational.
The Golf course was spectacular âthe best everâ (and weâve seen some!).The rooms were large and stunning, with every imaginable comfort. The bathrooms were outfitted with a large bath and separate shower stall. They all actually worked! The bathrobes and slippers provided were a very nive touch, as well as BIG bottles of shower gel etc. and a huge pot of heavenly-smelling bath salt ( Iâm sure that suspicious customs officer at Victoria airport still smells of frangipane/jasmine and regrets insisting on opening the small bag of white granules he found so interestingâ¦).
We loved lounging on our own terrace looking out on the sea, sipping complimentary coffee or tea, and finding our beds turned down at night with a bottle of water each on the bedside-table.
The second night, around bath and drinks time, a waiter appeared with sushi and champagne.
We actually called in to the reception to ask if there had been a mistake. But No. Courtesy of the management!
Yes, it rained sometimes. So what? We had a book, the boys a pack of cards and of course the inevitable TV (DVDâs available). Also, the free Internet connection in the business centre allowed them to catch up on their mail and communicate with friends.
Anyway: You know itâs monsoon time from May to September with the Sout-East winds coming inâ¦.
Swimming in warm tropical rain was also quite an experience!
However, there was no need to get wet as there was a big umbrella in each room and a golf-cart arrived promptly upon demand for transport to main building or restaurants.
Yes, there were sometimes fierce winds. So the waves were literally smashing and a great sight, and the boys had fun collecting and opening all the fallen coconuts around our âvillasâ.
The next morning early, at low-tide, I went shell hunting on the beach and was presented with some very nice specimens by the friendly beach-sweepers, who start really early to remove any sea-weed that may have accumulated during the night. Pristine the beach is, by the time most guests wake up!
On the beaches and pool decks, large towels were freshly laid out on the chairs, and extras provided upon demand. Next to the beach chairs small flags were planted in the sand to wave if one wished serviceâ¦ Wow!
The breakfast buffet was enormous with an extensive array of food to please everyone.
My boys loved the crÃªpes, waffles and fresh tropical fruit juices. I enjoyed the made-to-order omelets and crispy breads. We all had a good time hand-feeding the bright-colored birds which appeared on the restaurant verandah, probably to the regret of the most attentive staff who were constantly trying to shoo them offâ¦ I never knew birds ate butter, but saw them going for that first instead of bread on empty tables. Strange.
I took a tour of the Beauty Spa, which looked wonderfully inviting but was prohibitively expensive even by European standards, and so opted for the (free) large sauna with one cold pool +Jacuzzi and a good-sized rest area. The boys bypassed the fully equipped air-conditioned free Gym and played tennis instead.
Whilst they golfed on Sunday, I trundled on over to the lovely picture-perfect Anse Georgette beach where the sea was much calmer.
The Hotel provides pick-nick lunches, waiter, wine-cooler and all, in that idyllic setting, but I brought my own lunch (breakfast sandwiches packed in the small plastic sandwich-bags the hotel thoughtfully provides in the bathrooms labeled âsanitaryâ and juice in the water-bottle from the night before). I hitched a ride back with my men in the golf-buggy to experience first-hand the splendors of the golf courseâ¦ They were right. It is âawesomeâ!
We were lucky to have three rain-free nights and were able to eat out in the balmy tropical (if somewhat windy) night. The full moon no doubt added to the effect, as did the cocktails of the day and superb wines. Praise be to the Sommelier, but be prepared for sky-high prices!.
We had dinner in each of the three restaurants, found the food excellent and the service impeccable. In the midst of a story my son waved his arm to illustrate a point, whereupon three waiters immediately shot forward!
In all, WE had the thrill of a lifetime. It is probably your own mind-set, ability to adapt and the company you keep that makes any holiday anywhere a success.
Lemuria was a very big and very pleasant surprise for us.
What else? Ah Yes â This was our third visit to Seychelles in 7 years. Been there, done that. Most of it.
Including Banyan Hotel and Takamaka/Intendance Beach this time. Donât swim there in this season.. The locals will tell you the undertow pulls you out and the following wave breaks your neck. Stick to the other side at Beauvallon. There are probably more persons on that beach, but half of them are life-guards, or training to be!
We never got to see the rest of Praslin. We ate the bread-fruit chips. So we'll be back. Lemuria for sure!"
- Travel date: Fri 29th of July 2005
Shame about the rain
"For our honeymoon we spent 12 nights here (after 3 nights on Safari in Africa which was fantastic).
I could not fault Lemuria apart from the endless rain we had to endure! It was a living nightmare. We had rain for 3 days constantly at one point and only 4 days of uninterrupted sunshine.
When the weather was fine, the resort was gorgeous, but unfortunately in the rain it looks very different and there is nothing to do!
We could not have done more research into the weather and everyone at resort kept telling us how unusual it was - it did not help!
It was so bad we even tried to leave early, but the hotel would not refund us for the money we had already paid for half board.
I am glad we went half board as it was very expensive, our extras bill was huge. For example a cocktail would cost on average 15 Euros and I would know thats a lot as I live in London!
The food was very good and the staff very attentive. The golf course looked gorgeous (my husband had to play in the rain and only 9 holes were open).
As for the beaches, yes, they were lovely, but not the nicest in the world as all the reviews would lead us to believe. I have seen much more beautiful beaches in Thailand, Australia and New Zealand.
Outside of the 'compound' there is not much to see or do.
We were gutted about the weather as obviously you would want it to be perfect for a honeymoon and if it had been good weather, I know we would have had a lovely time."
- Travel date: Mon 4th of July 2005