Reviews summary

3
Average
( 322 reviews)
Brilliant
47
Good
107
Average
69
Poor
47
Awful
52
 

13 Traveller reviews from Holiday Watchdog

A stunning, elegant hotel. All the staf...

5
Brilliant
by
Reviewed Mon 10th of March 2008

"A stunning, elegant hotel. All the staff are proffessional and polite.

As Taroudant is inland from Agadir you get a real feel of the real Morocco, the Atlas Mountains are a short journey away and the town itself is a real treat to jusy walk arround.
We didn't get as much hassel from the locals as we were expecting and the majority of the local shops outside the souk sell the same produce at a lower rate without the hassel of haggling if you don't want to.
I didn't feel as though I was being watched all the time as a female, but saying that, due to the "elegant" nature if the resort nobody walked around in short and t-shirt anyway, if you want that stay in Agadir.

Back to the hotel, the rooms were cleaned every day,sheets and towels changed everyday, paths and gardens were washed and swept everyday.
Breakfast was a buffet style, pastries tea, coffee juice etc.... If you wanted anything else all you did was ask and was presented minutes later.
The evening meal was either buffet or menu depending on the guest levels again if it wasn't there the would bring it out. I am vegetarian and had no broblem.
The pools were cold ( it was Feb) but clean. the hotel itself has 2 blocks but due to the arrangment of rooms it seems very intimate,rooms are arranged around small courtyards, gardens or fountains.

There are2 guides conected to the hotel Mustaffa who takes you around the mountains and villages. And Adiz who talks you around the town both reasonably priced they also have a pet kitten called Mia!! Both are worth making contacting with they know there stuff!

A couple of bits of advice, first you are on your own, there is no rep in Taroudant so if you think that you will a rep to organise you, don't go. And second although children were present there, the hotel does not accomodate badly behaved families ( or probably anyone who behaves in an inappropriate fashion) one family was asked to leave as they didn't controll their children.

All in all the is a fantastic relaxing holiday, in a lovely hotel. I f you want a taste of real Morocco then visit, if you want to sit on a beach and visit water parks don't."

Holiday details

  • Travel date: Mon 10th of March 2008

We stayed here at the end of a self-driv...

5
Brilliant
by
Reviewed Fri 12th of October 2007

"We stayed here at the end of a self-drive tour of the Sahara Edge Oasis and it was magical.

The banana court rooms are wonderful and we have come on this site because we are looking to book our return visit. Thoroughly recommend.

The memories are so good its photo has been my screen saver for the past 2 years."

Holiday details

  • Travel date: Fri 12th of October 2007

We were initially apprehensive about thi...

5
Brilliant
by
Reviewed Mon 2nd of July 2007

"We were initially apprehensive about this hotel as it's an hour inland and Taroudant is a small town. However, our concerns were unfounded.

The town itself is stunning, easy to explore and friendly. Scenery is amazing, as the town's on a plain between the Atlas and Anti-Atlas.

The hotel itself is far more beautiful than the pictures show - complete with two swimming pools and loads of sun loungers either out on decks or under the banana trees!

The old part of the hotel, previously the Pasha's palace is built around stunning tropical gardens with lovely rooms off them - definitely choose these cheaper rooms over the more expensive, new rooms with air conditioning.

Ours hardly worked and the rooms were much hotter than these old rooms, which with their thick walls and high ceilings were cool and quiet.

The food was great, very Moroccan, and so a little short on the fresh salad we like, but well-cooked and lots of choice. All hotel staff were, without exception, charming and helpful.

There are very few English guests, and although most staff spoke some English, a working knowledge of French, or a willingness to have a go is needed!

We highly recommend the Mustafa, the guide the hotel will suggest you chat to... He organised some wonderful trips to the mountains for us, and guided us around the souk (yes, we bought a rug!)

We're planning a return trip - don't miss out on this amazing hotel!"

Holiday details

  • Travel date: Mon 2nd of July 2007

Great gardens, Nooks, Location, Careful changing money

5
Brilliant
by
Reviewed Sat 22nd of December 2012

"Enjoyed our stay at this well known oasis. Great location, very quiet , relaxing pool setting, loved Taroudannt...be careful changing money at the front, one clerk, Hamid, pulled some funny business, shorted us, (intentionally we feel) we later called him on it and he corrected the mistake. Just be careful.

Wished we had tried the Moroccan restaurant, it takes a 3 hour advance reservation, which was inconvenient.

Otherwise a excellent stay. Highly recommended."

Holiday details

  • Travel date: Mon 9th of April 2007

A pleasant overnight stay

4
Good
by
Reviewed Tue 16th of October 2012

"My friend and I stayed here for only one night, but found the hotel very satisfactory indeed, especially as we were offered a discount of 50% on the room (we simply turned up without reservation and the hotel was not full). While it is not exactly cheap by Moroccan standards (we paid around 27 pounds sterling each for a twin-bedded room, inclusive of taxes and breakfast), the hotel, built into the mud-brick walls of the Kasbah, is quite elegant and stylish, with some fine public rooms and hidden courtyards. The leafy outdoor eating area is also very attractive - we enjoyed watching the terrapins sunning themselves in a pretty circular pool over breakfast (our breakfast, that is!). Our room was in the new extension and was absolutely fine: it was a reasonable size and the beds were comfortable. We shared a small patio with another room. It was extremely quiet and I have nothing negative to say about the room itself or bathroom. We thought that the breakfast was above average for a hotel in this price bracket - the omelettes were particularly tasty. The buffet supper was OK, but not especially exciting (we were among the last diners and many of the dishes had dried out). Staff were generally pleasant and helpful All in all, I would recommend the hotel. Certainly, the location is perfect and Taroudannt is a pleasant place for a stopover, even though it contains no buildings of particular note (the old walls and the Arab and Berber souks are the principal attractions)."

Holiday details

  • Travel date: Thu 15th of March 2007

Friendly, but a little rough around the edges

3
Average
by
Reviewed Sun 9th of December 2012

"Stayed for a week in the old wing. Bedroom was up on mezzanine, bathroom downstairs. Found the space downstairs really small and the 'sitting area' (most of which was underneath the stairs) was very uncomfortable. Wardrobe was a reasonable size, but only four coat hangers for the two of us. No other place to put clothes - not even drawers. A large round table took up much more space than was necessary in an already cramped room. One small shelf in bathroom was the only place to put personal items - really inconvenient.

Towels had definitely seen better days and the room was very gloomy (but much cooler in hotter weather I suppose). Aircon sounded like it was working but made no impact whatsoever on the temperature.

Breakfast was very disappointing - limited cereals and not much fruit, but the service was very friendly and the staff were helpful.

Gardens were pleasant, pools OK (staff at the pool were very helpful) but you only get one tiny towel poolside. The whole place was peaceful and green which was really pleasant after spending time in the dusty town.

We asked to see other rooms before we left and the new wing rooms looked much bigger and better arranged, but at twice the price, I'm not sure they were worth it."

Holiday details

  • Travel date: Sat 10th of March 2007

Very tranquil

4
Good
by
Reviewed Fri 7th of December 2012

"We have now been to Palais Salam. A very good relaxing hotel in a very pleasant and relaxing city (Taroudannt). We stayed in one of the rooms in the courtyard which was very pleasantly furnished in traditional style, large, airy, cool and quiet. The hotel service is good, the food also, particularly on buffet night, but the administration is somewhat invisible. It was difficult to find the hotel’s details and contact them direct; we couldn’t get a card or brochure even from the hotel, and they do not have a website. Phone calls and faxes to the hotel were not answered. We had to make a last minute change to our reservation on a Saturday evening when the booking agent was not available. We tried to phone but it wasn't answered then sent a fax direct to the hotel but didn't receive a confirmation and when we rang the hotel the phone just rang and rang, Very disconcerting when your just about to leave the UK. But when we got to the hotel our fax was attached to our original reservation. We made our reservation through this site [--] and, other than the above, it all seemed to go smoothly, instant confirmation of booking and hotel voucher. Though there are less expensive hotels in Taroudannt we would definitely go back to Palais Salam again.
If you do need hotel details:
Palais Salam
Avenue Moulay Ismail,
TAROUDANT Morocco 83000
[--] [--]"

Holiday details

  • Travel date: Mon 11th of December 2006

A quaint hotel in a spectacular setting

4
Good
by
Reviewed Sun 4th of November 2012

"I must agree with the other preceding reviews of this beautiful old hotel. The gardens, pools with falling water, banana and palm trees, fountains, etc. make for a very special setting allowing the guest to get a certain feel for the life of the pasha who used to live there. I was in room 334. The bath and living area was on the ground level while the bed was upstairs. Moroccan decorations, a huge brass tray table in front of the L-shaped couch. Stairway to the bedroom was narrow and steep, maybe not too cool for the elderly. Room was clean and large enough to not feel cramped. Sole window looked out on a courtyard and the other rooms. Bath had no hair dryer and a broken window. Minibar was not stocked. The restaurant was very nice with a vast outside buffet in the evening. Breakfast buffet was standard but good. Posted room prices were 600 Dh for a single and 750 for a double. Large parking lot outside."

Holiday details

  • Travel date: Mon 10th of April 2006

magical gardens

4
Good
by
Reviewed Sun 4th of November 2012

"As soon as we walked in through the entrance we appreciated the peace and quiet and the beautiful tropical gardens. One of the pools has a magical setting within the old walled gardens, with old moroccan lamps used to light it in the evening. While the bedroom we had in the old wing was not luxurious it was clean and perfectly adequate. We found staff helpful and friendly. Breakfasts were great but evening meals lacked sparkle."

Holiday details

  • Travel date: Sun 2nd of April 2006

Nice garden, average rooms

3
Average
by
Reviewed Tue 30th of October 2012

"The best about Hotel Salam is the garden and the courtyard. The rooms (we stayed in the new part of the hotel) were spacy and clean, but nothing special."

Holiday details

  • Travel date: Wed 22nd of March 2006

Horrendous Service; Tired Hotel

1
Awful
by
Reviewed Fri 7th of December 2012

"The room we had, although in the "new part" of the hotel, was tired and worn, the bed lumpy, the bedcovers dirty. Service was not only absent but almost offensive at the front desk. Restaurant staff bent over backwards to accomodate however, though the buffet meals were a bit pricey and not all that good. Eat a la carte or eat elsewhere--a la carte is cheaper and better."

Holiday details

  • Travel date: Mon 2nd of January 2006

An old charmer

3
Average
by
Reviewed Sun 9th of December 2012

"Stayed at the Palais Salam Taroudant we were on a tour but the rack rate on the door was 600 dirhams ie 60 Us for this is was a charming slightly tired large courtyard hotel. Good food but slightly grubby table clothes etc. The public areas were nice many shady gardens. Staff were friendly. The kind of place you go when you have been roughing it but don't have the clothes or luggage for more upscale. It is said to be one of the best in the area. Conveniently located for walking the old town."

Holiday details

  • Travel date: Fri 25th of November 2005

Hotels near Palais Salam

Palais Salam is also called

  • Palais Salam Hotel

Similar hotels around Palais Salam