Movenpick Hotel & Casino Malabata Tanger
8 Traveller reviews from Holiday Watchdog
NOT a 5 STAR!
"The hotel needs to move to the 21st century.
The staff doesn't speak English.
Internet connection is not free.
The air conditioner doesn't work.
No clocks in the room.
No wash cloths.
TV reception sucks.
- Travel date: Fri 11th of April 2014
Disappointing & Overpriced
"Definitely not a good value. Would never stay here again. I would give it 2 stars. Clean, grand public areas. Quite unfriendly desk clerks. They tried to get me to "upgrade". Once you get out of elevator to go up to your room, it's really disappointing to say the least. The hall carpets were disgusting. Two big areas of encrusted glop - not a recent mishap either. Once in room, drapes were in a state of disrepair, tile flooring needed to be completely replaced, toilet water was brownish, furniture was wicker with leather pulls - really amateurish interiors. The only good things: the sheets were clean, bed was fairly comfortable, and the TV worked. I would not eat in the restaurants, nor drink in their bars because I figure if the desk clerks were surly, the kitchen and wait staff could not be any better. Only friendly people were the doormen and business services woman. This hotel is far from any restaurants, coffee shops, etc. Got to be a chore to get in a taxi to do anything. If you are going on a sunny day and just want to be alone at the beach or hotel pool, this would suffice. It's quite a distance to the airport too."
- Travel date: Tue 18th of November 2008
This is not 5* more like 3*+
"On face value the hotel has all the credentials expected of a 5* property, however once past the lobby it goes down hill quickly. The room I stayed in was very well equiped and clean with the exception of the mini-bar with 2 small bottles of water, which were not repalced after the first night....
The hotel offer both a laundry / pressing service at a charge or complimentary iron / ironong board, I opted for the latter and it took over an hour to arrive, when it did the iron was faulty, it then took 5 phone calls to the Housekeeping department to finally get an iron which worked delivered to my room, 24 hours after it was requested.
The staff are pleasant, not interested in customer service, the food average, service slow and very over priced, the same as the rooms.... I stayed for 2 nights on a business trip, booked locally by my host at less than 30% of the cost advertized on the internet by Movenpick, my advice, don't waste your money here.........."
- Travel date: Wed 17th of September 2008
Not a five star
"I spent 2 nights in this hotel during a business trip and can say the following; location is excellent, 20 car minutes to the airport, 10 car minutes to the city centre and located right at the beach. The rooms are spacious and comfortable, good beds, super shower ( no bath tub) in -room safe, international TV channels, good amenities. A nice little touch of Moorish design through the floor tiling. Little balcony with stunning views. The surroundings ( outdoor pool and gardens) are very well maintained and attractive.
But the service is very poor. Mini bar is not stocked, only 2 little bottles of water on the first day, no coffee& tea facilities in the room.
The breakfast is very average and nothing special. The staff is trained very poor and not interested in guests at all. When ordering a taxi in advance, we still had to wait on the appointed time for somebody to get us a taxi. The only person with a smile was the door man.
Location and property wise it is a good hotel but do not go there for a 5 star expectation. It is overprized for what you get."
- Travel date: Mon 8th of September 2008
Best hotel in Tangier
"Stayed at this hotel for just one night. Top class hotel, service and amenities are second to none. We got a good rate from the hotel but found the meals and drinks in the bars, restaurant extremely pricey (e.g. $32 for 4 teas). Rooms are very comfortable, tastefully decorated and well equipped. Staff are very helpful even to the extent of giving us a lift into town since taxis were hard to come by. Would definitely stay in this hotel again although Tangier doesn't attract me much."
- Travel date: Mon 2nd of July 2007
OK if you HAVE to stay in Tangier
"Nice hotel (not five star but probably is the best in the city).
Staff friendly and relatively helpful.
Overpriced rooms in my opinion but I got a good rate (<Â£100). Plenty of space, very nice pool, adequate bar and restaurants.
My 'beef' is with Tangier - would never visit again. Scary place with dodgy people at the port (Police were helpful though).
Didn't use the casino but looked very impresive."
- Travel date: Tue 29th of May 2007
"I was impressed with the quality and amenities offered in the Movenpick Hotel. The room was large and clean, the bathroom was enourmous (compared to European equivalents). The lobby, pool, and rooms were beautiful.
I felt the hotel staff was helpful and courteous. For the price, I was very impressed."
- Travel date: Mon 5th of February 2007
Nice, pricey, and beginning to age
"A little outside the city of Tangier but still on the water, the hotel is a nice place to stay but is starting to show its age. The price was on the high side for value received and the internet available in the rooms was incredibly expensive. Because of location you either have to have a vehicle or taxi back and forth to the city. Distance is too far to comfortably walk. Restaurants were mediocre for Morocco. Better places to stay in Tangier."
- Travel date: Tue 26th of September 2006