10 Traveller reviews from Holiday Watchdog
Calm in the Chaos
"Total culture shock on arrival! Our cases were taken from the taxi into a cart and we were led through seemingly endless identical narrow alleyways teeming with people, scooters, bikes and donkeys. Then we arrived at an unmarked door in the wall and suddenly stepped through into calm and tranquillity. The Ryad is beautiful â palm trees in the courtyard and traditional mosaics and decoration. Yassir greeted us with our first welcome taste of mint tea. The rooms were perfect for our needs (family of four with two children) âtwo bedrooms, each with ensuite, separated by a central lounge. Breakfast on the roof terrace was very enjoyable. Throughout our stay the Ryad provided welcome respite from the noise and chaos that is Marrakech. Yassir was pleasant and reservations at restaurants went smoothly (with him escorting us to them so we did not get lost). He organised a Grand Taxi hire (with driver Malek) for the day to take us out of the city to the high Atlas Mountains, which was the highlight of the trip. On the downside, we asked him to organise a guide for us on the first morning. The guide turned out to be unofficial and the tour included visits to selected places (herbalist, carpet showroom etc) where we were exposed to hard selling techniques. Make sure your guide is an official one! For Westerners, the alleys were intimidating at first, but we did fairly rapidly find our bearings. Personally, we did not have any hassle but others staying at the Ryad told us that they were approached by begging children. Overall, Morocco has touched our hearts and our stay was a positive experience."
- Travel date: Wed 21st of February 2007
Wonderful new ryad
"We spent four days at Ryad Dyor over the New Years holiday, and we loved it. Yassir and staff â wonderful â friendly, helpful, just âgo beyondâ what other staff at hotel usually do. It felt like we were staying with friends who wanted to make sure we had a good time. After we left and were staying at other places, we would say to each other â we miss Yassir; we wish the staff were more like Yassir. Exceptional style, relatively good price, wonderful laid back, hip but also comfortable atmosphere. One thing though it is a little bit of a walk (maybe fifteen minutes) from main square â taxis are very inexpensive, and it is a fascinating and wonderful walk to the main square â so itâs not a problem, but donâtâ come to Dyor if you want conventional and near the central heart of things. Come here if you want something a bit special, magical, more authentic and less touristy â and still very comfortable and lovely. Note: the location is a bit out of the way and can be a bit intimidating the first time to find the hotel, but you get used to it. Also â if you stay here, definitely eat one night at Restaurant Zellij âliterally a half minute walk from Dyor, it was the best Moroccan meal we had during our trip â superb service, wonderful feeling â locals told us it was one of their favorites too for special occasions; wear something nice as it is a dressy place."
- Travel date: Sat 3rd of February 2007
Truly enchanting little gem
"Just returned from 4 delightful days in this beautifully restored designer 'boutique' riad with well appointed suites, tucked away in an excellent location in the least 'touristy' and completely authentic part of the medina...the walk to and from the souks and Jemaa El Fna square is fascinating and feels totally safe day or night...we felt totally at ease as the locals go about their daily lives... and you get the best of both worlds!
We spend most of our working lives in 5* hotels...and are used to and expect exceptional service. The new manager,Yassir and his delightful staff pay attention to every tiny detail and provide a level of service they can be proud of...always discretely 'there' for their guests. Delicious breakfast ......freshly squeezed juice, fresh fruit with honey and yogurt , fresh pastries served when you want and where you want it .it's ok to sleep in late..you just feel totally pampered and at home! They even remember just how you like your coffee! Cant wait to go back for a few days again soon....with perhaps a few days extra days at the Kasbah Tamadot in the foothills to complete this wonderful experience.....Thank you so much Yassir!"
- Travel date: Sun 5th of November 2006
An oasis in the chaos of Marrakech
"We enjoyed only one night at the Ryad Dyor and we were very impressed with everything about the place. Nothing was too much trouble for Paul and the other staff and the decor of the Ryad is absolutely magnificent. The rooms are very large and spacious and beautifully appointed. Paul can organise very good guides for the souks, as well as transport and dinner reservations. There is a small pool in the courtyard for cooling off after an afternoon of walking the souks. I would highly recommend a stay at the Ryad Dyor."
- Travel date: Thu 21st of September 2006
Short but sweet
"We spent one night at Ryad Dior but would have loved to stay for a couple more. The place is in a good location, tucked away in the north part of The Medina. Boutique style rooms are very well presented, as is the rest of the Riad.
Whilst being a lovely place to stay, it probably wouldn't stand out from other good Riads, were it not for Paul, the manager, who was both charming and pleasantly eccentric, whilst being extremely good for recommending places to go. The Riad itself does not serve food but Paul recommended both Grand Cafe De La Post in Gueliz, for dinner and spending the day at the pool and having lunch at Jnane Tamsna. Both of which were superb choices. Paul was an excellent host in our short stay here and we wish him well."
- Travel date: Thu 31st of August 2006
Good intentions... but.....
"Riyad dyor was a strange place to stay. The place itself is nice... rooms are strange shaped, but pretty nice... it was the details that were wrong.... No toiletries, which I personally would expect from a boutique hotel. Staff were erratic. Paul the manager was on one hand helpful, on the other hand a bit scatty and all over the place! This place is much more like a trendy b&b than a boutique hotel.... perhas that is what they are attempting to achieve, i don't know... I personally would have preferred a more boutiquey feel and better service...."
- Travel date: Tue 29th of August 2006
a fairytale in Marrakesh
"We spent 5 wonderful days at Ryad Dyor in Marrakesh.
The Ryad is an oases of peace and has been decorated for guests to feel like in a fairy tale. We were welcomed by Paul and had such a nice introduction and lots of informations about things to do and he recommeded us some very good restaurants.
We really had an excellent dinner every day . He arranged drivers, excursions and all the reservations for us. We are spoiled guests we always stay at The Leading Hotels of the World ( 5 stars hotels ) but this warm feeling like we were at home and being pampered so much we never had at any of the hotels before. We even comment it with him that he was too nice for his guests, but he was enjoying it so much it was no afford at all.
The breakfast at the rooftop were so cosy and so homey!!!
The drinks before dinner were so glamourous
The interest when you got back from dinner was so authentic
So when we left we were very impressed with the way Ryad Dyor treats the guests and told Paul we were coming back for sure......
Jos Korver and Jacqueline Oduber from Amsterdam"
- Travel date: Mon 17th of July 2006
A haven in Marrakech
"We planned a short family holiday with our two children, my son of 16 and daughter of 13 and thankfully we were recommended to Ryad Dyor. We were so wonderfully received and were so welcomed that immediately we felt completely at home. Our 16 year old son was not so keen to stay for five days, and after a few days he was sorry we were not staying longer. Paul the general manager looked after our every whim, he was the perfect "host" and arranged absolutely every thing for us, from restaurants, shopping, sight seeing etc. It was done with style and he made sure that all arrangements were done with only our comfort in mind. The Ryad is beautifully and tastefully decorated, the breakfasts on the roof terrace were a daily treat and the personal Hammam organised by Paul for my daughter and I in the Ryad was absolutely sensational. Two marrocan ladies were called in by him and they washed, massaged preaned and spoilt us. I have read the only review posted on this site and quite frankly all I can say is that they stayed at a different Ryad and there must have been another Paul. We remember this as one of our best experiences (we have travelled extensively throughout the world) and I think the service we received in Ryad Dyor excelled the "fancier" five star hotels in Marrakech.
I cannot recommend this oasis in the middle of Marrakech enough.
p.s. If you dont believe me, check our the HUGE guest book, signed by all the guests who have stayed at the Ryad, and Paul's name is mentioned on every page countless of times!!"
- Travel date: Sun 9th of July 2006
A special ryad with a personal touch
"Spend 4 nights in this stylish new place. Lovely interior, interesting mix, kind of east meets west, but then , in a different way. Very cosmollitan. Comfortable rooms but most of all our stay was made special by the staff. We were looked after in a friendly way and tipped on all kinds of special places. Great restaurants and clubs we would never have found if it wasn't for the manager paul who arranged all. it was a loverly stay!"
- Travel date: Thu 6th of July 2006
"We have just returned from 5 nights in the newish Ryad Dyor in the North part of the Medina in Marrakech.
The riad has been beautifully restored and provides a very confortable base from which to explore the city - if a little far from the main things going on though the walk through the medina became easier with time!
The problems were with the water being cold some of the time and of low pressure and the management - Paul - seeming to do very little about it. We never really worked out Paul's function as he had staff to do most things and was happy to tell them to do them and seemed to be there to act as a host and drink and smoke with guests and be glamorous!
When it came to checking out we were told that they 'still had no credit card facillities' and could we get some cash - which we did. Then the process of payment and counting the thousands of dirhams was comical. Paul eventually came up with the promised bill and then with my help converted it from Euro to Dirham and the money was counted out again and again and put in bundles and into an envelope. Finances were obviously not his thing!
We will return to Marrakech, but not Ryad Dyor and probably stay somewhere more central next time."
- Travel date: Mon 29th of May 2006