10 Traveller reviews from Holiday Watchdog
Outstanding Customer Service
"My girlfriend and I stayed at the Jasmine for 3 nights in April/May 2007. Before we arrived, niether of us were quite sure what to expect both from the city or Riad Yasmine (my girlfriend wanted a hotel from Mr & Mrs Smith but they were no available rooms!!!!) but the early signs were good with the hotel arranging for a taxi to pick us up at the airport.
When we arrived we were greeted with mint tea and cakes by the small pool (not sure if it was a pool or a pond) and quickly shown to our room, the Yasmin Suite, which overlooked the internal courtyard. The room was very comfortable although relatively basic but we didn't spend that much time in it anyway so no problems there!
Once out and about you can appreciate just how crazy the city is, the hustle and bustle gives the old town a real vibe which makes you appreciate the calm and tranquility of the Yasmine when you get back. The roof terrace was also a great place to unwind and while the views may not be that special, its a nice open area and having a beer and watching the sun go down before heading out was always a pleasure.
The staff were excellent and helped with organising everything from places to eat (top tip; if you want somewhere nice book as soon as you get to the hotel as the best places fill up fast), to arranging a Hamman, Michel even gave us a lift to the bus Station!! Nothing was to much trouble for the staff and they really made a positive difference to our holday.
Overall, the experience of staying in the Riad Yasmine was an absolute joy and the staff made our stay in this unique city a real pleasure. I'd recommend this hotel to anyone looking for somewhere to stay in the old part of town."
- Travel date: Tue 8th of May 2007
Michel's Perfect Paradise! by Judi (Madrid) and Sue (UK)
"Having spent ages on the internet searching for somewhere to stay in Marrakech, I found Riad Yasmine on Trip Advisor, read the excellent comments and booked it up. I've just come back home after a weekend there and felt I had to add a comment. It really is the most PERFECT place to stay. I'd give it a 10/10. We followed the advice another traveller gave and pre-booked a taxi via the riad to pick us up from the airport. It might be a little more expensive than any other taxi but it was worth every penny having the peace of mind that the driver was waiting for us inside the airport with his plaque and took us straight to the riad. From the outside, you would never imagine that on the inside is this little piece of paradise. Michel, the French owner, greeted us and led us to the indoor patio for a refreshing glass of mint tea and delicacies. We arrived at about 9pm and hadn't pre-booked a meal but Michel's staff were able to put together 'a little something' which turned out to be a small delicious feast. There is also some excellent Moroccan wine on the menu. Our bedroom was clean, cool and quiet. The breakfast which is included in the price really sets you up for the day and includes juice, tea, coffee, local pancakes, croissants...etc. The riad is about 15 minutes walking from the souks (indoor markets) and main square. I say 15 minutes - yes, we did get lost through all the little alleyways but it was all part of the fun. All the staff at the riad were warm, friendly and helpful - I would recommend it to all my friends and family, and if I ever visit Marrakech again, will return without a doubt. Well done, Michel!"
- Travel date: Mon 7th of May 2007
We had a GREAT stay at this Riad Yasmine
"This is a lovely place to stay. Beautifully appointed rooms, lovely accessories, lovely food in an area of Marrakesh that is far enough away from the tourists and yet close enough to still be a part of the action. Highly recommended. We stayed in3 night in April 2007."
- Travel date: Wed 2nd of May 2007
One of the best
"The Yasmine is one of the loveliest places we've ever stayed. It is not a grand hotel with lots of facilities, but if you want a comfortable place to stay in Marrakesh, it's perfect.
It has only 6 or 8 rooms, on two floors set round a beautifully decorated courtyard with a small pool. It is a haven of tranquillity amid the hassle of Marrakesh.
The staff were very friendly and have high standards of service. The owner comes in most evenings and is keen to chat to each guest and ensure that everything is going well. He will advise on any trips you want to do, and book guides/taxis/restaurants if you want.
We ate in the Riad on three evenings, as the cooking is done by the owner's mother-in-law, who provides wonderful authentic Moroccan meals in vast quantities. Drinks and meals are served in the courtyard or inside with a roaring fire if it's cold.
Rooms are spacious, traditional decor, and the shower worked well. It is quiet as all rooms face into the courtyard, and there was a hairdrier and satellite TV, plenty of hangers and drawers."
- Travel date: Sat 28th of April 2007
Great place to return to
"We stayed at the Riad Yasmine for 5 nights in late March 2007. It is a very comfortable and well run small boutique hotel. The owner, Michel, and his wife made us very welcome. They briefed us on Marrakech and organised taxis and trips out (try Essouira). We ate in the Riad on two nights and took breakfast every day. The food was very good. Our suite was excellent and the heating useful as it turned quite cold while we were there. The Riad is within easy walking of the Souks and the main square. It is a haven of tranquility to return to after the hustle and bustle of the medina."
- Travel date: Mon 2nd of April 2007
Very nice stay
"We had an excellent stay here. Its a small, tranquil place and a nice escape from the madness of the souk.
The staff are very friendly, and the breakfast is excellent. We arrived late but the kitchen still provided us with chicken sandwiches, which were a taste sensation.
If you are miserly like me, don't bother taking a taxi from the airport, its a lot cheaper to get the bus (you'll see it parked near the taxis) into town and then get a taxi from there.
You need to tell the taxi driver to go to Bab Taghzout, or he won't know what you are talking about.
Also, the area code for Marakkech has recently changed to make sure you get the correct number before you go."
- Travel date: Sun 1st of April 2007
The Perfect Place
"I would HIGHLY recommend this Riad. I stayed there from March 25, 2007 to March 30, 2007 with my wife, father, and a friend. I have nothing but great things to say about the Riad Yasmine. We had dinner three times at the hotel and the food was excellent. The staff was helpful and courteous. When we asked about the best way to arrange a day trip to the Atlas Mountains the staff graciously arranged the whole thing. The Riad Yasmine is a short walk from the Souks and a moderate walk from the Jamaa El Fna square. The Riad Yasmine (and especially the staff) deserves all five stars."
- Travel date: Fri 30th of March 2007
Riad Yasmine is serene and comfortable
"We thoroughly enjoyed our 4 days at Riad Yasmine.
It is on the North side of the city, 15 minutes taxi ride from the airport and in walking distance of all the Medina attractions. The taxi ride from the airport costs 150 dh. Our taxi could not find the Riad. We learnt that if you say Riad Yasmine, Bab Taghzout. - everyone knows where it is. There is a taxi rank near the Riad. The taxis are inexpensive and we used them to get us around at night, as it can be easy to get lost and some paths through the souks close at night and the roads are bustling with cars, bikes and people.
The Riad is beautifully decorated and exudes tranquility and calm. Our room was on the ground floor overlooking the pool and on arrival we were slightly concerned that it may have been noisy but it was very quiet. We slept very well. Homely touches had been added like fresh roses and we had a lovely sitting area and spacious bathroom.
The roof terrace is high enough not to be overlooked, and is a restful place to sit, read or sketch with views of the snow capped Atlas mountains to the south. It is spacious with attractive flower pots and comfortably laid out with chairs, tables and sun beds.
The owner's mother cooked the food which was delicious and well presented either on tables with candles around the pool or in the dining room. The dessert of cinnamon oranges was scrumptious. The food at breakfast was also fresh and good.
The owners were friendly and very welcoming, you felt as if you were a guest. So much nicer than a hotel. The staff were especially pleasant and could not have been more attentive and helpful in giving you useful advice. We thank them all and thoroughly recommend this Riad."
- Travel date: Sat 24th of March 2007
Yasmine, a perfect oasis
"A group of 18 of us booked out the Riad Yasmine and spent 3 nights there on 1st March. It is a beautiful place, all the rooms overlook the courtyard which has a small pool, the roof terrace is large with lots of different seating areas, we had breakfast up there every morning.
We ate there on 2 nights and the food was tasty, the staff were very helpful and friendly. The only drawback we had was we had taken our own wine (as I have in other Riads) but they were keen we bought their wine but we manged to work that out doing a bit of both. I would highly recommend staying here. Marrakech is a wonderful city but just remember some landmarks when trying to find your way back at night!"
- Travel date: Tue 6th of March 2007
"Stayed at Riad Yasmine at last minute after issues with Riad Dar Laaziza.
Riad Yasmine was a welcome relief.
Well appointed inside - we stayed in a suite.
Breakfast was excellent - cereal and pastries as well as Moroccan favourite breakfast pancakes and omelletes cooked on request.
King Size bed
Big bath - easily room for 2
Tv - with bad reception and no english channels - but you dont come here for the tv.
Location - close to Taxi rank
20 min walk to main square
10 min and you are into the souks
not much around the actual riad - other than kids insisteing the show you the Big Square - seems a very local area"
- Travel date: Wed 28th of February 2007