10 Traveller reviews from Holiday Watchdog
Fantastic!!!!! Cyrus - You are the man!
"My wife and I travel very frequently to luxurious locations all over the world and I can tell you that Riad Meriem surpassed even our high expectations. From the moment that we arrived at Marrakech airport to the moment that we returned for our flight home, every whim or wish that we had was either anticipated or swiftly taken care of.
We were met at the airport by our driver who smoothly dropped us as near to the riad as it was possible to with a vehicle. From there, a local 'bag-handler' transported us through the amazing labyrinth of alleyways to the front door. As we entered the riad we were overwhelmed by the sheer beauty of the place.
Cyrus (the General Manager) greeted us with a nice cool drink and he arranged for our bags to be taken to our room. This guy is nothing short of amazing. After a short discusssion with him whereby he asked us a few questions about what we liked to eat, what we wanted to see/do etc, he was able to put together a programme which was perfectly suited for our long weekend. He also gave us excellent advice on the 'do's and dont's' whilst in Marrakech. I must admit, every one of his reccomendations and tips were absolutely 'spot on'. In short, we tasted the 'all-round Marrakech experience' during our short visit.
As far as the riad itself is concerned, I think that all the previous trip-advisor reviews have said it all. However, I would like to comment on the unique trust and honesty which we experienced from the fantastic staff at Riad Meriem who,were always there to attend to your needs but never in your face. For example, Cyrus had told us at our initial meeting that if we came back to the riad late at night and fancied a nightcap then we were to help ourselves to drinks and simply inform the staff in the morning. Furthermore, although we had a safe in our room, we never felt the need to use it even though our room door was always left open/unlocked.
Cyrus, if you happen to read this then please accept a great big thank-you and please give your wonderful team a massive pat-on-the-back for making our weekend 'special'.
Bruce and Michelle Craig"
- Travel date: Wed 5th of March 2008
Fantastic, amazing, first class.
"Just returned from this truly amazing riad. I booked it because of the excellent reviews it has received on this site - all of them are totally justified.
Its position just outside the souks could not be better. Once inside you will be amazed. The interior is beautiful, Thomas the owner has created an oasis of calm.
We met Thomas he was on a trip to the Riad from New York ,he explained that he wanted the Riad to be a home from home - It is. No one closes their room doors, guests eat together and nothing is too much trouble for the staff.
Cyrus was indispensible booking us mountain trips and restaurant reservations. The Atlas moutains are a must see. We ate at Nwarma, Marjana (morrocan feast) and in the riad all were excellent
Dont look any further - go here."
- Travel date: Sun 24th of February 2008
Love, love, loved it!
"It's been six months since we stayed at Riad Meriem. The relaxation and luxury we experienced during our stay has lasted this us long.... now stress has started creeping back into my life and I find myself needing another Riad Meriem fix!
We stayed during the hot summer months and found it completely bearable due to the facilities at Riad Meriem. A day spent wandering the souk was quickly washed off with a dip in the plunge pool and a relaxing drink delivered asap by the outstandingly attentive staff.
The food... what a treat to share a meal with the owner/designer and other guests of the roof top terrace. The meals were delicious and a great way to sample local cuisine in a personalised way.
The Riad itself is a work of art. It retains it's authenticity as a historical riad. Thomas Hays has melded modern art and local crafts and style together- the result is spectacular. We wanted to transplant everything back home, the lighting, the photographs, the plunge pool, the huge bath. Nothing is done by halves and the attention to detail is obvious.
The staff can be relied upon to give impartial and reliable advice on day trips, mountain stays, transfers, restaurants and specialist craftspeople.
I am going to book myself a winter stay now as the 'snug' with the fireplace looked like it would be and inviting place to relax..."
- Travel date: Sun 3rd of February 2008
Riad Meriem fantastic place to stay in central marrakech
"We just got back from a 3 night stay at Riad Meriem which was amazing - we were so looked after and we only wished we had had longer there! Cyrus the manager is fantastic and definately the person to know in Marakech - he organised some excellent restaurants for us and all our transports and needs, anything you need, he is the man to sort you out, I even left my expensive portable sat nav system (a present from my boyfriend so had real sentimental value) in their safe and Cyrus kindly fed exed it back for me, an act of kindness I will never forget!!
Cyrus wasn't the only helpful one, Hassan was also brilliant, he welcomed us on our arrival and was always on hand if we got lost to come and show us the way back to the riad - a fantastic team of people!
I would definately recommend this riad as somewhere amazing to stay the rooms are all individulally designed and decorated beautifully with a fantastic roof terrace for drinks and sunbathing - a wonderful magical place to stay in a magical city"
- Travel date: Thu 15th of November 2007
An Oasis of Calm in Marrakech!
"Riad Meriem is a fantastic, well-designed riad in the heart of the SOUKS area of Marrakech. The riad is an oasis of calm from the hustle and bustle of the streets full of active motorbikes, donkey carts, bicycles, and people! The staff are welcoming, friendly and very accomodating. My husband is coeliac and they were sure to provide us a gluten-free meal upon our arrival.
People make a place special and the staff at Riad Meriem are lovely. Cyrus, the manager, is a fun-loving guy who welcomes each guest with a detailed map of the city along with suggestions on where to go and eat. Hassan and Karima are very sweet and they will serve you breakfast , a mint tea in the afternoon or help you if you get lost in the city. Nagat is the best chef ever! Honestly, one of the BEST MEALS we had in MARRAKECH was from this Riad.
You will need a good sense of direction as you will have twists and turns in the alleyways and streets so it is ideal to have a good visual reference when you venture out. We did not get lost at all and once you get familiar with the city it is not difficult. What I also liked about this riad is they provide private guided tours as well. We had our own driver who took us for a day to the Atlas Mountains, see a Berber village, have lunch at an outside terrace and learn more about the country. The views of the mountains are fantastic!
We stayed in the STAR ROOM and loved it - the lamps are gorgeous, the shower had wonderful pressure and we just loved the room. Easy access to the rooftop as well where you can chill out. Check out their website: [--]. The photos you see on their website are the real thing! You won't be disappointed and it's a great unqiue experience!"
- Travel date: Sun 4th of November 2007
A peaceful beautiful haven amongst the madness of the medina!
"Riad Meriem is a classy haven in the midst of the madness of the medina.
There are five suites in total 4 of those are on the 1st floor and one (The Matisse) on the ground floor next to the busy kitchen.
We stayed in The Matisse suite, which had a superb bathroom with big deep square bath tub and large brass showerhead. There are bathrobes supplied. The room is open planned there are no doors seperating the bathroom from the bedroom. This did not prove an issue with us but might not be suitable to those who are a little shy!
The plug sockets are two pin (same as Spain) and the Bose music system is actually situated in the main part of the Riad and not supplied individually in each room. I took my own hairdryer and iron.
The breakfast of Morracan pancakes & bread with freshly squeezed orange juice, tea & coffee was served on the roof terrace.
We did not eat lunch at the Riad but enjoyed 3 super evening meals which were again served on the roof terrace, this was very peaceful and romantic coupled with the distant sound of the snake charmer flute. The Cous Cous was fantastic. Would also recommend the beef with stuffed apricots and the chicken dish. There is no printed menu, so just ask Hassan and he will let you know what is on the menu. (This also has to be ordered in the morning). All alcholic drinks are available.
Cyrus the manager was a mind of information and is more than happy to guide you in the right direction of places of interest to visit, nothing was too much trouble, anything you wanted was taken care of, such as restaurant reservations, taxi hire etc.
A short taxi ride away there are swimming pool clubs to visit if you wish to escape the Souks & Medina and top up your tan in a relaxing atmosphere.
There are many great restaurants such as the 'Comptior, well worth a visit. This restaurant was so lovely we dined there twice, great food, wine, atmosphere, and belly dancers. (The belly dancers perform Fri & Sat's and were not tacky in anyway ).
All in all a great holiday was had, a big thank you to Cyrus, Hassan and team, will be recommending this Riad to all of my friends."
- Travel date: Fri 12th of October 2007
Will be back no doubt
"This place was a great find. The riad is situated about a 5-10 min walk from the main square. It is in the old town medina, and when you first arrive you will be a bit worried as the small alley -like streets that you have to walk through make you think " what the hell have i got myself into?" But that is what the medina is about, its a bit edgy at first but after a few hours you get used to it and its a great experience. The riad itself is very opulent, brilliantly designed and has extremely comfortable rooms. Just look at the website - its even better in real life. We had two rooms one of which was the matisse suit - what a bathroom! The bath is as big as my kitchen at home!!!. One downside with this room is it is on the ground floor and right on the courtyard so not much privacy (even though you can close all the windows and doors). Wouldnt recommend this room for the honeymooners! The staff are amazing and very good at organising trips and recomending and booking restaurants, catering for special needs...etc. Hassan is the man! If you get lost (you will) just call Hassan and he will find you and take you home. The place has a real family feel about it, the staff ensure your stay is the best it can be, and overall the riad provides excellent value for money."
- Travel date: Fri 13th of July 2007
Splendor in Marrakech
"A friend recommended Riad Meriem to us and we are extremely happy that they did. Staying there was a wonderful experience from beginning to end.
After navigating the crowded streets of the Medina, stepping into the Riad was really a sight to behold!! The dÃ©cor was phenomenal including antique textiles, unexpected art work and fabulous photography.
The wonderful staff made us feel immediately at home. Our first evening, we had a fabulous Morrocan dinner on the terrace surrounded by olive trees, bougainvilla and incredible lighting. Throughout our stay the staff helped us book reservations at Marrakechâs best hammam/spas, day trips to the Atlas mountains and restaurants. However we ended up eating at the Riad more that we expected as the food was extraordinary.
The location of the Riad was perfect as it is very close to the souks and the main square. After a bit of orientation, we could find our way around with no problems.
We will definitely stay there again, and now we are recommending it to all of our friends."
- Travel date: Fri 30th of March 2007
"After searching the myriad of sites for Hotels and Riads in Marrakech, we finally decided on Riad Meriem - and we are so glad we did.
First impressions are amazing - we arrived at around 8:30pm, so it was dark, and our initial impressions of the Marrakech Medina were a little daunting. Lots of people, donkeys, and mopeds to share the narrow streets with. We were led through the narrow streets by our taxi driver, and finally stopped at a pretty non-descript wooden door. Once the door opened and we stepped in, it really was a WOW moment. Beautiful bouganvilla growing up either side of the courtyard, a crystal clear plunge pool, artwork, antique rugs, moroccan lanterns casting very atmospheric shadows - it was exactly as we had imagined it.
The staff are probably the most helpful i have encountered anywhere, and it seems that nothing is too much to ask. Taxis, trips out to the mountains, restaurant reservations, etc.
We ate at the Riad 3 times in the seven nights we stayed there (you will need to let them know in advance), and i can honestly say that the food there was better than most restaurants (including those that are alot more expensive).
Location is great, probably about 15mins walk to the main square, and once you've got a few landmarks sorted you'll be walking around like a local.
The new owner is an interior designer by trade (and a very friendly chap), and it shows - the attention to detail in the riad is amazing, and you can tell a great deal of thought has gone into getting the decor just right.
In short we LOVED our stay."
- Travel date: Sun 25th of March 2007
A little sanctuary in the middle of the medina
"We returned from Marrakech this afternoon. We decided to "brave it" and stay in a Riad, and we are so glad we did! Riad Meriem has a new owner that has updated this riad and it is truely gorgeous. The decor and finishing of this place is fantastic.
The staff who work here are so helpful and always smiling. We were met at the airport and taken to the riad by Hassan who was always willing to help us in any which way he could.
We stayed in Marrakech for three nights, two of which we stayed at the riad and had dinner there. (You have to let them know by lunchtime if you want dinner, as they get all the ingredients fresh!) The food was typically Morrocan, wholesome and yummy!
The location of this riad, is very close to the souks and just 5/10 walk from the main square. I have to say this riad is excellently located and easy to find! Which is key as it is incredibly easy to get lost and can be very daunting.
We would recommend this riad to anyone, attention to detail, friendliness and location makes this riad an idea stay in Marrakech."
- Travel date: Wed 31st of January 2007