10 Traveller reviews from Holiday Watchdog
Really nice but only one problem
"I had a really nice stay in the hotel, the staff were weloming and friendly. When we arrived we were given a choice of room before going up onto the terrace to enjoy the view. It is in an excellent location as you literally walk down the road and round the corner to get to the main square. One piece of advice that i would give is to make sure that you keep your valuables looked up as whilst i was staying in the hotel alot of valuables went missing which for me really ruined my stay."
- Travel date: 9th April 2007
Relieved and Pleasantly Surprised
"As the heading suggests we arrived feeling a little apprehensive having read a number of reviews from others. In our case we were seen on arrival and asked for our booking confirmation and then immediately taken to our room, our cases being brought for us. We were then offered a free mint tea at the location of our choice. We chose the beautiful spacious terrace area and our tea arrived as we did. Rooms may be small, but they were clean and serviced well on a daily basis during our 7 night stay. We always had hot water. All of the staff were very helpful and pleasant and did their best to make us feel welcome and comfortable, giving us advice on many things even without our prompting. Breakfast was always served promptly with our preference in drink being provided as requested. On one occasion we required breakfast at 0645 to enable us to go on a tour. This was prov ided without question and was exactly what we would have had at the normal breakfast time of 0800-1000. The position of the Riad is very central and withing minutes of the central square and many other places of interest. It is also totally enclosed and very secure. I would have no hesitation in going back there again or recommending the Riad to others."
- Travel date: 21st February 2007
Great staff, gorgeous riad
"We were warmly welcomed with mint tea on our arrival, with both rooms ready, and luggage carried up by staff. The rooms are small, but very clean - no matter as we spent very little time in them, marrakesh is a captivating city! The shower was warm at any time of the day and the staff did everything they could to help. We now consider 1 in particular as our friend and even met his family! The roof terrace is lovely, weather for february being sunny and the main square an exciting 5 minutes walk away. The riad is next to the palais de la bahia and don't miss the hamman round the corner, its heaven! highly recommended, especially for the price."
- Travel date: 20th February 2007
We stayed, had hot water and a lovely time!
"We arrived at 11.30, our room was not ready so we were offered a free mint tea on the lovely patio terrace. It was ready in an hour and we had a lovely time for our whole stay. I was very worried after reading the other reviews that it would be awful, or we wouldn't be able to stay there, but everything was fine! the proximity to the medina and Jemaa El Fna (the amazing central square) was 5 mins walk to everywhere (just mind all the donkeys and mopeds!). We got hot water, breakfast each morning, the staff were all very friendly and one recommended good, inexpensive places to eat to us. The rooms are tiny, and all they have is beds, a bathroom and a heater, so if its luxury you're after, this isn't it. they are eclosed and safe though. We spent all our time in town and on the beautiful roof terrace instead. Maybe the booking is to do with who you book with? Good luck to everyone else who books there, if you stay, its very nice."
- Travel date: 23rd December 2006
Don't book this place becuase you won't stay here!!
"We had the same problem as the people below. We booked months in advance yet didn't stay here. We arrived in the evening and were left waiting for ages with no word about what was happening. Eventually the guy told us he was going to take us to our room and then led us out of Riad les Oliviers, round the corner to another Riad! When we asked why we weren't being accomodated where we had booked we were told it was the same Riad - despite the fact we had obviously walked for 5-10 minutes round the corner! The member of staff from Riad Les Oliviers eventually told us that they were full and did not seem to understand why we were annoyed! The other place was nowhere near the same standard and was full of cats and as my boyfriend is allergic we told him there was no way we could stay there. We were then taken to the villa that was a 20-minute drive out of town which was very nice but we had booked Riad Les Oliviers (for which we had paid a bit more than other hotels that were on offer) because it was such a short walk to the centre. A very disappointing experience!"
- Travel date: 18th December 2006
Nice Riad - shame we never got to stay there!
"My husband and I had booked to stay in this riad from 8 - 15 November 2006. On arrival we entered the delightful courtyard garden and were asked whether we had a reservation. We did and handed over the printed confirmation. We were then left to wait... and wait... In the mean time another couple of people from our flight also arrived and they had also reserved online (through the same site as ourselves.) They were immediately told that there was no room for them and that they could be offered a villa ten kms out of the city. We were still waiting, and at this point someone asked us to sit down and take some mint tea. The other people were then taken away and I asked the member of staff that spoke English what the trouble was and he suggested that the man was unhappy with the room that had been offered (he hadn't even got that far!) but still did not indicate that there was a problem with our booking. Finally 45 minutes after arrival the manager was called and we were advised that they were full and that we could not stay. The next thing we knew our luggage was being taken and we were being moved to another Riad. I did read on Tripadvisor that someone said that the staff at Les Oliviers were friendly... I would have to disagree and despite the fact that it looked a nice riad, their initial treatment of us did not bode well!"
- Travel date: 17th November 2006
not best pleased
"This Riad would have been great except the water suddenly stopped working in our bathroom and nobody seemed to care. We kept being told the plumber would come but then arrived home to find there was still no water. Instead of being offered another room we were forced to walk through the riad with all our shower stuff to use someone else's. We were without water for 2 days. Then one morning when we came down to breakfast at 7.10 we were told that there was no breakfast even though 2 days before we'd been told breakfast was from 7 till 10. When I asked politely if we could at least have a coffee the guy in the kitchen (who appeared to have very little to do) told us no, that it was not his problem! We were left feeling rather disgruntled."
- Travel date: 15th November 2006
"Myself and my girlfriend stayed here for 2 nights before heading to Agadir on the coast. It was clean and the staff were friendly, especially Jamal. The roof terrace is very pretty and the courtyard provides a good setting for either a late nightcap or breakfast. Location is excellent, palaces, souqs and main square all within 10-15 mins walk. As mentioned in previous reviews, it can be difficult to find. One bit of advice, if you are looking to get a taxi, go out and get it yourself, don't rely on the hotel to arrange it for you as you will pay well over the odds."
- Travel date: 24th September 2006
lovely riad, great location
"Stayed for 4 nights in september and had a great time here. Location is good - right in the heart of the old medina - it is close to the palaces and central square. It can be quite difficult to find - had booked a taxi in advance with the riad although this never turned up at the airport - managed to find it without too many problems though. Building is beautiful - room was around the central internal courtyard which is very pretty. Rooms are fairly basic but are very cool and pleasant enough. Aircon works well - which was really needed. Outside terrace is also very pretty - and breakfast was also very nice (consisted of pancake, bread, orange juice and tea or coffee). Everyone at the riad is fairly laid back and didn't tell you about breakfast times etc. on checkin, but are very helpful if you ask. Only slight gripe is that you aren't given key to front door so have to ring everytime you want to come in."
- Travel date: 21st September 2006
Stunning building, standard rooms
"A friend and I spent two nights at the Riad Les Oliviers, as well as two other riads in Marrakech because we were travelling around Morocco and I wasn't overwhelmed. Out of the three riads I stayed in, Riad Les Oliviers was my least favourite. We booked through [-----------] and got a good rate. Upon arrival, we received the mint tea which is generally customary when staying at riads, but the receptionist was too busy in the office to properly attend to us and we wasted a bit of time waiting to check in properly. We had to ask for forms to register our details and ask for information about breakfast, check-out etc, when normally you are expected to be given it without asking. Our bedroom was simply decorated compared to other riads we've stayed in, which had much more colour and texture, although I believe the more expensive rooms may be better. The bathroom was nice, however both mornings we attempted to shower, the water was cold. The living rooms and breakfast rooms were lovely, as was the courtyard and roof terrace. On a clear day you can see the Atlas mountians. The location was great. Rue de la Bahia is a windy alley just off Rue Riad Zitoun el-Jedid, which is only a few minutes away from Palais el-Badi. You'll have to get a cab to the entrance of the Rue de la Bahia, then walk to the riad - you'll know you're on the right way when you walk past the Maison Tiskiwin museum. Rue Riad Zitoun leads to Djaama el Fna in about 10 mins. Also by the arched entrance of Rue de la Bahia is a brilliant hamman which was relaxing and a great Moroccan experience. Just leave your prudishness at the door! Breakfast at the riad was fairly good, although I wouldn't have minded more than one baghrir (pancake) per person! The male and female staff who served us breakfast were v nice. Overall I would say this riad is in a great location, but maybe think about paying for the better rooms and keep your fingers crossed for hot water!"
- Travel date: 9th May 2006
Riad les Oliviers is also called
- Riad Des Oliviers Hotel
- riad les oliviers marrakech
- riad les oliviers hotel