Reviews summary

5
Brilliant
( 1116 reviews)
Brilliant
1037
Good
66
Average
3
Poor
7
Awful
3
 

10 Traveller reviews from Holiday Watchdog

superb

5
Brilliant
by
Reviewed Sat 22nd of December 2012

"Excellent Riad...very attentive manager and staff. Also met the French owner who was extremely nice. Would recommend this Riad to anyone. The position may seem, at first glance, a problem but is in fact very good being hidden in the non tourist areas and yet very close to all the sights. Make sure you visit the Foundouk restaurant just round the corner...top London/Paris standard but in a medieval setting. The only down point was the extremely aggressive young man who wheeled our luggage a full 100 meters to the taxi but was dissatified with the tip..very unpleasant guttersnipe. Stay in the Atlas room...you have your own terrace and view of the mountains"

Holiday details

  • Travel date: Fri 30th of March 2007

A haven of peace

4
Good
by
Reviewed Sun 11th of November 2012

"This Riad is a beautiful place to rest away from the noise and bustle of the busy but fascinating Medina; the rooms are clean and pretty, the staff attentive and discreet, helpful and professional. It is worth eating in one night during your stay as the food is as good as the best restaurants in town."

Holiday details

  • Travel date: Sun 11th of March 2007

R and R

4
Good
by
Reviewed Wed 7th of November 2012

"The Riad was beautifully decorated with a charming garden. The Riad is an oasis of calm in a crazy town. I would recommend the morrocan dinner which was the best meal of my trip. The staff were also excellent and walked us to the square on our first trip so that we didn't get lost. The only problem that we had was that some of the locals near the Riad would follow us and try to pressure us to give them a few Dirrhams. If you pretended not to understand them they left you alone."

Holiday details

  • Travel date: Sun 4th of March 2007

Romantic escape

5
Brilliant
by
Reviewed Thu 22nd of November 2012

"An authentic marrakesh experience. The riad is very nicely decorated, the sound of the water fountain in the patio and the smell of oranges... The staff was extremely friendly and helpful, they can organize anything you need to do or visit.
Excellent food, outstanding breakfast! Have french dinner in the riad, it's the best meal we had in Morocco.
Very easy walk to the main square once you learn the way, probably better to take a taxi in the night.
Would definetely recommend it!"

Holiday details

  • Travel date: Thu 1st of March 2007

Amazing Experience

5
Brilliant
by
Reviewed Wed 7th of November 2012

"From the friendly, helpful service from Lassan to the unique Morrocan atmosphere within the Riad, my husband, daughter and I had a wonderful stay at the Riad Houdou. We stayed in the Noujoum Suite which comfortably accomodated the 3 of us and there was room for 1 more person. The Houdou is a very peaceful, calm hotel which is much appreciated after the hustle and bustle of the Medina and the Souks. As mentioned by others, the breakfasts are delicious but so are the dinners. We ate there twice for dinner because of the food and the atmosphere. Lassan arranged a guide for the day in Marrakech which I would recommend along with a trip to the foothills of the Atlas mountains with another guide which was also excellent. Be aware that they prefer you to pay in cash."

Holiday details

  • Travel date: Wed 28th of February 2007

Oasis

4
Good
by
Reviewed Sun 2nd of December 2012

"Lovely riad, a real oasis away from the mayhem of the medina. Would definitely recommend it...friendly, helpful staff, nicely decorated rooms and courtyard...Take breakfast on the terrace for a great start to the day. Not in the nicest part of town but an authentic area, near the souk and jemma el fna."

Holiday details

  • Travel date: Wed 17th of January 2007

Great place,great people

5
Brilliant
by
Reviewed Sun 11th of November 2012

"Riad Houdou is a haven of tranquility in the midst of the fascinating but frantic Medina.. It is in a neighbourhood where there are few other tourists . The owners and the staff are very nice and will do all they can to make your stay enjoyable. Our transfer from the airport was very punctual and efficient.They will also organise excusrions on request. Breakfast is great particularly the pancakes and the fresh orange juice. We recomment the ''Atlas'' room which has a private terrace with great views of the Medina and the mountains. All in all a great stay and thoroughly recommended."

Holiday details

  • Travel date: Thu 4th of January 2007

Beautiful Riad close to the center of Medina

5
Brilliant
by
Reviewed Thu 22nd of November 2012

"We stayed in the beautiful Riad Houdou in October and had a lovely time. One of the best things about the riad were the people, especially Mahmoud who spoke excellent English and was really friendly and helpful. The riad was very beautiful, clean and tranquil and very close to the entrance of the main souks. The medina is about a 10 mins walk so not very close but close enough. The breakfast was very tasty - one of the best we had in Marrakech and it was so lovely sitting amidst the lemon and orange trees. We would definitely recommend this riad."

Holiday details

  • Travel date: Fri 1st of December 2006

Extremely unfriendly management, bad service.

2
Poor
by
Reviewed Sun 2nd of December 2012

"Booked this Riad via a website and then emailed to ask that they confirm our booking and quote for a return taxi journey too and from the airport and a day trip to the Atlas mountains.

This they did and I accepted both quotes. When we arrived at the airport there was no-one to meet us and when I phoned the Riad the manager clearly had never heard of us. I eventually persuaded him to send someone for us and we arrived in the Medina.

The Riad Houdou itself if lovely but be warned it is situated right in the middle of the Medina and you do have to walk to get there. Once we arrived the manager maintained that there had been no request for a taxi despite me showing a copy of the email they had sent me. He also knew nothing about the day trip. Eventually he claimed that Mahmoud who had sent the email no longer worked there and arranged the trip to the mountains for us.

On our last day when we came to check out we queried being asked to pay for another taxi back to the airport as I believed that I had been quoted (30 Euros) for a return journey. At this point the manager became quite aggressive and we were forced to back down and pay the extra - even having to go to the airport cash machines to get more.

Also I was not informed at the time of booking that the Riad did not take credit or debit cards despite being able to pay the deposit with a credit card. This meant that we had to go to the main square and withdraw a substantial amount of cash to pay them - something that given the citing of the Riad I felt quite unhappy about.

I would definately not recommend this Riad - the service from the manager was appalling and extremely unfriendly. Also the location of the riad in an unlit back alley could be quite intimidating and it is a good 10-15 minute walk through very crowded streets to get to the main square."

Holiday details

  • Travel date: Sun 26th of November 2006

Fantastic

5
Brilliant
by
Reviewed Sat 22nd of December 2012

"We had booked a family room at the riad houdou for 2 nights. It was not shown on the tourist map and no taxi driver will want you to take you there because it is located right in the heart of the souks. We took a taxi to the main square (jema el fena) and then hired a cart man to take us and our luggage to the riad which is about a 15 mins walk. However, taxis can get a few yards from the riad because we took one from there to the airport, this was at crack of dawn so there was hardly any traffic. For some reason, you do not know it is a riad until you get there, which is a bit surprising because a sign on the front would definitely attract more customers. Anyway, once inside this is a certain paradise. It is an environment of calm and comfort compared to the outside just a few yards away in the souks. Our room was very well presented and had air conditioning. There is a family atmosphere and the staff were polite and attended to any problems. A jacuzzi size pool, the sun terrace and tv room were the other areas that we used during our stay. Breakfast was brilliant. Infact, no other people were staying at the riad while we were there so we had it all to ourselves. Totally luxurious."

Holiday details

  • Travel date: Fri 11th of August 2006

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Riad Houdou is also called

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  • Riad Houdou Hotel Marrakech

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