11 Traveller reviews from Holiday Watchdog
Transfer Nightmare !
"we booked our stay at the Riad Elizabeth through a high st travel agent. The hotel itself is a little basic but comfortable and must say its clean at all times. Sleep wise in general okay but there was the odd night we were kept awake by kids running up and down a covered walk way. The reviews you may read about the manager Sameria being helpful are correct too. Our problem came in the last hour or so of our stay,because of the location of the hotel our pick up point was the post office an area which we had never been to. On paying Sameria our bill we showed concerns about getting to the post office. As normal Sameria being helpful told us not to worry she would get the maid to take us! problem solved and with that gave an extra large tip in the tip box has it was our way of saying thank you . Sameria soon went after but reassured us of the maid taking us. At the time for us to depart the maid beckoned us to the door as she did not speak any English, standing there were two youths again because of the language barrier we got the drift they would be taking us. With time ticking on we felt we had no choice but to follow them, pulling our cases and at times struggling to keep up we finally got to the mini bus and it is here things got ugly. One of the youths held out his for money ! we tried to explain that we never asked them for there help but the maid and maybe they should return to the hotel and see her. Realizing he was not going to get anywhere he starts to swear at me and my wife and even when we managed to pass them and get on the bus he continued to bang on the window and make gestures. When we arrived home we contacted the travel agent and there was an inquiry. The maid was reprimanded but excuses of why she did not take us were feeble and she should of voiced her concerns to Sameria at the time of her asking to take us. The hotel owner thinks the maid was do us a favor and that we was given an inadequate map on our first day. He also says travel agents transfer are out of his control but is very happy to take the bookings and income they bring in. "
- Travel date: 30th October 2014
"Wow, what a wonderful hotel. I booked to stay at Riad Elizabeth having read all the positive revirews on this site and I am pleased that I ignored the negative ones as they are not a true reflection of this riad. The warm welcome we received from John and Elizabeth was fantastic, especially after the slight culture shock we experienced on arriving in Marrakech, and the riad is every bit as luxurious and opulant as it appears in the photographs on the website. We stayed in the 'Lucy' room with the four poster which is beautiful, a great mix of morrocan tradition and western style. On the first night we ate in the Riad and it was definately one of the best of many good meals on the holiday. The staff, who were there throughout our stay, were really friendy and attentive. After dinner we relaxed in the rooftop bar with the sounds of the medina all around us - it was great! After a lovely breakfast the following morning Elizabeth took us on a guided walk through the souks to the main square (about 10 minutes if you walk there directly) which was really helpful for getting our bearings and we managed to find our way around, with a couple of wrong turns, after it. Our entire trip was just filled with new experiences exploring marrakech, time relaxing in the haven of the riad and eating out in great restaurants; we couldn't have asked for better."
- Travel date: 12th January 2009
Amazing Riad in the heart of the Medina
"I had a lovely stay in Riad Elizabeth in December, made extra special by lovely hosts John & Elizabeth who went out of their way to make my boyfriend and I feel like valued guests. It was a surprise trip for my boyfriend's 30th and I couldn't have been happier with my choice (picked from Hip Marrakech) - the rose petals, pastries on arrival, drinks on the roof terrace and beautiful interiors all helped to make our stay perfect. I wouldn't hesitate to reccommend Marrakech and Riad Elizabeth to anyone - we'll certainly be back to both as soon as we can. If you have time in your trip I would reccommend a couple of nights in Essouria on the coast too for the perfect chilled antidote to the Medina!"
- Travel date: 12th January 2009
"We had a wonderful stay at the riad. Elizabeth and John are really lovely and make you feel so welcome. The location is fantastic - really close to all the action but quiet at night. There's also a great restaurant (le fondouk) really close by. The riad is modern in its furnishings and decoration and everything is presented beautifully. There's an amazing roof terrace with excellent views. I would definitely recommend this riad."
- Travel date: 7th January 2009
Away from the madding crowd
"Perhaps there are two Riad Elizabeth's in Marrakech, because our experience could not have been more different from that of the previous reviewer. We stayed at Riad Elizabeth with our teenage daughters. It suited us perfectly and we would not hesitate to return. We had dinner in the riad for two of the six evenings we spent in Marrakech and could not fault the food. Breakfast was far from disappointing. There is a short, 20m walk from the street and we felt very fortunate that our taxi was able to get so close to the Riad, as many properties closer to the centre are inaccessible by car. We were woken early a couple of times by cats and motorbikes but this could happen in any city centre. Had we been any closer to the Jemna el Fna square, noise would have been a real problem. We walked to several local restaurants in the evenings, without feeling threatened in any way. Not being lovers of large scale, international, homogenized hotels, Riad Elizabeth provided us with a perfect retreat. Obviously it may not suit other tastes! John and Elizabeth were welcoming and accommodating hosts and took the trouble to guide us through the souks to ensure that we would find our way home. Their staff could not have been more charming or helpful."
- Travel date: 2nd January 2009
Riad Elizabeth - can't do enough
"Riad Elizabeth is a great place to explore Marrakech. It is close to the souks and only a 10 minute walk to the main square. John and Elizabeth are lovely people who take time out of their day to show you around the souks and how to get back to the riad - which made the experience alot less daunting. We ate in the riad on the first night and we loved it. They could not do more to help us. We spent nights on the terrace with the fire lit and conversation flowing - all in all we had everything we needed. If we had any questions John and Elizabeth were there to help including booking us into a restaurant. We would definitely stay here again."
- Travel date: 23rd December 2008
Is the right Riad..false advertising
"First of all, I would like to begin by stating that I chose this Riad based on the extensive positive reviews that I read on tripadvisor. This is one reason why I was shocked from my very first encounter. First, I arrived in the morning around 8:30am and was served the tea and pastries, which really consisted of a few hard cookies with tea. When I asked for breakfast, I was told that breakfast was finished for the day. However, that was not the case because when talking to other guests I found that breakfast was served until at least 11am. The room was nice; however, there were a number of power outages throughout the day. The riad did not offer any light snacks, or even fruit. For a light snack, you were offered tea with about four cookies. To our surprise, our check out bill included a charge of 3 euros for the cookies and the tea. That evening there was no hot water so everyone had to take a shower with cold water. Our group was constantly being admonished by the owners for one reason or the other. Instead of being treated like adults, we were treated as children. The regular breakfast consisted of some bread and quiche type pastries. Definitely not your standard continental breakfast offering at many hotels. Finally, the last morning we were not offered breakfast because we were leaving at 7am which by most standards, if not all, is normal breakfast serving time. Instead, we were given rock hard toast with luke warm tea and coffee prepared by the male night guard. To top it off, a member of our group was yelled at by the owner before leaving for being loud and not having respect for the other guests. To be quite frank, we are still wondering if this was the right riad. Marrakesh can be stressful enough. Do yourself a favor and make it a little calmer by choosing another Riad."
- Travel date: 7th December 2008
"We've stayed in many hotels across the world but I have to say the welcome and all round thougthfulness and friendliness of both Elizabeth and John was outstanding! We joinned John & Elizabeth and 6 other guests for dinner in the Riad on the first night starting with G& Ts on the terrace mixed by John then a fabulous morocoan feast finished by fab coffee from John's uber coffee machine! J & E also arranged us taxis and trips to the coast and the Sahara, nothing was too much trouble. John and Elizabeth derserve every success"
- Travel date: 2nd December 2008
Elizabeth the First
"Just back at my desk after long weekend in Marrakech... seems almost like a dream... For anyone who loves a culture shock, Marrakech takes some beating, and staying in the heart of the Medina has got to be the best way to maximise that shock. We selected Riad Elizabeth on the basis of TripAdvisor feedback, price and the swanky looking photos. We weren't disappointed on any score. The proprietors, John and the eponymous Elizabeth, take great pride in ensuring everyone feels welcome and that they get some crucial orientation, in the absolute cauldron of activity beyond the sanctity of the Riad's front door. The decor of the Riad is very stylish, the rooms very comfortable, and some nice small touches crop up everywhere, eg, strewn rose petals. We ate in one night, which was delicious. Breakfast on the roof terrace (as well as drinks the night before) was likewise terrific. Their staff are impeccably polite and can't do enough to please. My advice to anyone thinking of Marrakech would be just book it. And look no further than Riad Elizabeth. We had a top time. Huw Griffiths"
- Travel date: 1st December 2008
a fantastic oasis of calm in a city of madness
"We absolutely loved our stay at Riad Elizabeth. John and Elizabeth were the perfect hosts with mint tea, pastries and a welcome chat on arrival, a beginners tour of the souk and medina and great advice on where to eat, shop and visit. The Riad has been brilliantly and lovingly restored with a modern and very chic Moroccan feel. Our twin room was lovely and comfortable with an amazing shower room. Breakfast was different every day and served on the open air terrace by efficient and polite staff. Dinner was great- and well catered for vegetarians (a rarity in other resturants in the city). We were lucky enough to experience a day out at the Beldi Country Club with the wonderful spa experience, relax by the pool and scrummy dinner- all recommended by John and Elizabeth. I would love to return to Marrakech soon to further explore this fab city and would definately stay at Riad Elizabeth. Thanks so much John and Elizabeth for making our stay so special."
- Travel date: 29th November 2008
A jewel in Marrakech's crown!
"We stayed in the Riad Elizabeth in September and were simply spoiled. John and Elizabeth were fantastic hosts who made us feel so welcomed and at home, especially after the long trip from Cork. The Riad is designed both elegantly and contemporary with great attention to detail put into it. Those high standards also feature in cleaninless and the quality of the food prepared for the guests. Additionally, the Riad is well positioned in the heart of the Medina, so you'll have traditional Marrakech on your doorstep. John and Elizabeth also acted as guides for us on our first day so we'd get familiar to the city. So if you want a comfortable, welcoming and stylish stay in Marrakech, whilst also experiencing the real city, you can't do any better than staying at the Riad Elizabeth."
- Travel date: 29th November 2008
Riad Elizabeth is also called
- riad elizabeth marrakech
- riad elizabeth hotel marrakech