10 Traveller reviews from Holiday Watchdog
Nice place but the location was not what we were expecting
"This riad has most of the makings of a nice (even if not really luxury) place to stay. The house is confortable and the owners as well as the staff are helpful and friendly.
The only point that was quite disappointing was the location of the riad which is less than average.The bab doukala area where riad Massarah is located is about 1 km from the main square ; one could think that it is just a nice walk but the hustle and bustle of the narrow streets of the medina is rapidly getting boring when you have to crowl your way 4, 5 or 6 times a day to reach the main square or the different points of interest.
We were looking for rest and find ourselves totally exhausted at the end of this short break !"
- Travel date: Thu 15th of November 2007
Fantastic introduction to Marrakech
"We loved our time in Marrakech mainly due to the care that Michel & Michael lavished on us. They really do make you feel at home.
Each meal was fantastic from the french toast in the morning to the delicious dinners. You really have to try the home made chocolate ice-cream ...its amazing.
The riad itself is a delight and there was nothing better than returning to the oasis of cool calm, tranquility after a day out in the scorching heat and chaos that is the medina and sipping the best mint tea in town!
Its obvious that each room has had heaps of care put into its construction and design. With some excellent touches and attention to detail. We were so impressed by the design of the riad and each of the rooms, that we took lots of photos to show our friends and family.
M&M and their staff took great care of us and thanks to their efforts our initial experience of Morocco has been a positive one.
A great place to stay for our introduction to Morocco and Marrakech. It was so good, we are already planning our return."
- Travel date: Sun 11th of November 2007
The new standard for personal service
"Our hosts recently opened the lovely Riad Al Massarah. It was clearly their pride and joy. They lovingly restored the building and paid attention to every detail along the way. The rooms vary significantly in size and layout, but all are comfortable and well built. The common areas are a delight to hang out it. After a day trecking around the souks of Marrakech, it is wonderful to return "home" to this comfortable and well appointed retreat. Our hosts did everything possible to ensure we were comfortable and enjoyed our visit including walking us to our restaurants, giving good tips on where to go and where not to, getting up VERY early in the morning to see us off on our last day and making juice for us from the random collection of fruits we had collected on our journey. They have trained an excellent on site chef, who could easily compete with the chef's at the finer restaurants we tried. I look forward to my next visit to Marrakech, mainly because I want to hang out some more with Michael and Michel at the lovely Riad Al Massarah!"
- Travel date: Thu 8th of November 2007
Peaceful Oasis in the Medina
"This is a beautiful riad. No details are missed. Its a perfect blend of calming neutral tones with splashes of bright color. We had a delicious meal there our first night and great breakfasts. We also experienced the in house hammam, which was a unique and relaxing experience we enjoyed. But what makes it are the owners, Michael and Michel. They were there to welcome us at the end of a long hot day with drinks and snacks. They went the extra mile to help us organize an excursion to the Atlas mountains and dinner reservations. Michel even spent a few hours with us on our first day showing us the best shops in the Medina. You cannot possibly go wrong choosing this riad.
As for Marrakech, its a delight for the senses---an amazing experience."
- Travel date: Sat 3rd of November 2007
Best guest rest nest in marrakesh!!!
"Yes, it was wonderful!!...you are all right trip adviser reviewers!!...i never doubted you for a second ....
This is a wonderful treat of a hotel, tucked away from the madness that is marrakesh. A good twenty minute walk from the main square but in it's own enclave with some of the city's best restaurants a short walk away (namely Dar Moha - don't have lunch before this feast!!)
Michel, Michael - I hope you read these wonderful reviews - you are both so incredibly lovely and welcoming and both Mum and I will recommend your Riad without hesitation.
- Travel date: Tue 30th of October 2007
The perfect complement to the hustle and bustle of Marrakech
"If you've never been to Marrakech, you should know that despite the impression of a beautiful sun-scorched city (which indeed it is), it does have a lot of noise, energy and intensity. At the end of a long day visiting the main square, souks, gardens and maze-like network of back-alleys, the Riad Al Massarah provides the ideal location, atmosphere and refinement to escape this.
Both Michael and Michel go out of their way to help with everything and anything; from booking; when you will be offered a personal collection and meal if required, through your stay; during which they offer to help with reservations, advice and personal tours, until it is finally time to leave when they will carry your bags to the pre-arranged car.
My lasting memories will be breakfast on the terrace, drinks by the pool and the advice and support we received from both Michael and Michel that turned this into the perfect weekend break.
I really cannot recommend the Al Massarah highly enough, my only concern is that by the time I go back it will be over-subscribed."
- Travel date: Tue 16th of October 2007
Perfect for a romantic break
"This is really as lovely as everyone says. You will be looked after from the moment you arrive at the airport. The riad is a beautiful oasis in the fascinating but crazy streets of marrakesh. The rooms have been tastefully refurbished. The breakfasts are amazing and throughout the day tea and delicious pastries are in constant supply. Oh and the massage we had in the hamman was amazing. Couldnt reccomend it more for a relaxing romantic break."
- Travel date: Thu 11th of October 2007
The best homemade chocolate ice cream!
"Not the first thing that I would have mentioned, but the wife insisted! i booked this riad after reading several reviews on this site as a surprise birthday present for my wife. She has always wanted to go to Marrakech, but rather that book a room in a big fancy hotel ( and there are a few), I wanted something a bit different. This place is amazing, the alley where the riad is adds to the impact of opening a door like every other onto a quiet paradise. Its beautiful, peaceful and you immediately feel relaxed. Michel and Michael are wonderful hosts, with great suggestions of where to eat and shop! They were also able to organise trips while we where there with only a couple of days notice. We recommend seeing the Cascades and the Imil Kasbah with a drive through the Atlas mountains. The wife loved every minute of it, and one of her favourite times of the day would be coming back to the riad in the afternoon, dipping her feet in the pool and yes having homemade chocolate ice cream! With mint tea! Yum! The rooms are also lovely, you really notice the individual touches that Michel and Michael have added to each room. We cant recommend the Riad Al Massarah enough."
- Travel date: Tue 2nd of October 2007
An oasis of tranquility
"We booked our stay at the Riad after reading some of the other reviews and were not disappointed.
You feel like you are guests in the home of Michael & Michel and not in a hotel. They could not be more helpful, transport is provided to & from the ariport, Michel is happy to spend a morning with you showing you the different areas of the souk, restaurants are recommended and booked. On returning from your days out exploring you are offered cold drinks or a dip in the lovely pool.
The in house hamman is also a treat as is the massage & goumage which rounded off a perfect long weekend.
The whole place is gorgeously decorated and of an evening the candlelight courtyard or roof terrace are lovely places to have a drink before heading out for dinner.
I left Marrakech feeling relaxed and chilled, mainly due to the wonderful hospitality of Michael & Michel and their staff."
- Travel date: Mon 1st of October 2007
Wonderful & Welcoming Riad
"Having travelled extensively over the last few years and sampled literally hundreds of guesthouses and hotels, it is safe to say we have never stayed somewhere so wonderful and welcoming as the Riad Al Massarah. Not ones to take holidaying lightly, we thoroughly researched our accommodation, ploughing through numerous Riads via their own websites and checking reviews, before choosing this one and boy it was worth it!
Tucked away down a small alleyway in the midst of the hustle and bustle of the old town, lies a very ordinary looking front door which opens into the most breathtaking, far from ordinary, Riad. Set around a central courtyard filled with trees, plunge pool and adorned with lanterns, it feels like you've entered Aladdin's cave. We were amazed by the hospitality shown by the owners, Michael and Michel, who were incredibly attentive hosts who went out of their way to make our stay not only enjoyable but unforgettable.
The Riad itself has everything you could want during your stay from clean stylish rooms, a well stocked library, comfortable seating areas, plunge pool, hammam, stunning roof garden for sunbathing & relaxing and cosy dining area, all decorated in the most beautiful and tasteful, modern morrocan style. The staff are polite and helpful, the breakfasts are amazing (you won't need lunch!) and most importantly it is really peaceful. Just what you need when you get back from a day getting lost in the busy, noisy Medina.
The location of the Riad is excellent, only a short walk to the main square and souks and Michael and Michel are always on hand to guide you (and sometimes personally take you) in the right direction. Michael and Michel had great tips on where to eat and where to visit in and around Marrakech and booked us restaurants, bus tickets to Essouraia and our trip to the Atlas Mountains to name but a few. They also accompanied us on a couple of shopping trips to point us in the right direction of things we'd had our eye on in the Riad!
We were so impressed with Morroco, a place we'd wanted to visit for a very long time, but even more so with Riad Al Massarah. From the moment we were picked up at the airport to the moment we were dropped off, our stay was made easy, and the personal touch from Michael and Michel really made our holiday special. With a combination of the vibrant, intensity of the town and the tranquil, hideaway of the Riad, this really is a perfect get away.
Finally, one useful tip for a visit to Marrakech is to bring as many different bank cards as you can. There are cashpoints all over the place but quite often you can try one card and be refused money, only for another card to work immediately afterwards. There seems to be no real pattern to this and often we had to try several different machines to find one that worked. We would probably take some traveller's cheques as backup if we went again, just in case.
Louise & Simon"
- Travel date: Mon 1st of October 2007