10 Traveller reviews from Holiday Watchdog
The Plus and Minuses of Le Riad Monceau
"Traveling 30+ hours, we arrived at Le Riad Monceau (LRM) to discover that there was no record of our reservation despite confirmation in hand. We walked around the Souks while new arrangements were being made. This was not how I planned to spend my first day in Morocco. Riad owner, Isabelle Aubry, did not approach me until departure to offer a half-hearted apology.
LRM has many elements to recommend including proximity to the souks and other important sights, a serene patio and attentive wait staff and an extraordinary culinary staff!
While pleased with our alternative accommodations (at Riad El Mansour) and gratis relocation to the Pasha Suite and dinner on the house, the time wasted shuttling between two riads was time we would have spent sightseeing, a distraction and inconvenience.
LRM dates to the 18th century and has been refurbished, but problems such as ants and inadequately draining showers and Jacuzzi need attention. The beautiful Andalusian patio is a retreat from the cacophonous street life and high desert temperatures. The cuisine is superior and the chefs use only fresh local produce. Wait staff and bartenders provide personable, first-class service.
Live music on the patio was beautiful and a highlight at dinnertime. I recommend LRM with several aforementioned considerations. The primary front desk manager gave us incorrect directions that led us on a goose-chase through the souks, an unfortunate mistake."
- Travel date: Fri 16th of May 2008
"The Riad is conveniently located and some of the staff very pleasant. The courtyard of the Riad is lovely and a nice public space to relax or dine in. Our room was good but our shower did not drain and we had a bit of an ant problem. Noise was also an issue - doors and steps echo and there were a few nights where people in the courtyard wined and dined quite late and made it difficult to sleep. Unlike others, I did not find the decor of our room to be amazing, but it was well kept and clean. There were 2 staff members who were outstanding, courteous, thoughtful and helpful. The rest were so so and if English is your only language, it might be difficult for you to get by here. I did experience one event where the advice and directions of the front desk were incorrect and that was disappointing. Finally, we dined in on 2 nights and the food was delicious. I found the dinners to be the highlight of this Riad. In addition to the local wines served, which are quite good, there is a nice selection of bar drinks to choose from too.
Overall our stay here was good. Based on the reviews and pricing, I was expecting more. When I return, I will seek out another place to stay."
- Travel date: Sun 11th of May 2008
"Had a long weekend here to celebrate a birthday. The hotel, food and particularly the staff were absoloutely amazing. In a vibrant city like Marrakesh this place was an oasis of peace.
Would definitely come back."
- Travel date: Wed 16th of April 2008
Special Occasion for 30th Birthday
"Date 6th March 2008 for 4 nights
Six months ago we started searching for a riad for 14 persons. Viewed approx. 150. My daughter (the birthday girl) requested traditional style, good location, excellent accomadation and food, roof terrace and swimming pool. Riad Monceau ticked all the right boxes and was perfect for all of us. The staff were exceptional and organised transfers and all neccessary transport for outside events, laying on a small band and a belly dancer for the big day. They recommended other restaurants for lunch or dinner even though we were on half board. The menu was as good as any 1st class european restaurant including pigeon with almonds, tangy morrocan salads and the freshest orange juice I have ever tasted, all prepared on site. Having the Riad to ourselves made it like home, allowing us to party with special family and friends. I would personally recommend this Riad to everyone. Sensational !!!"
- Travel date: Sun 23rd of March 2008
"Just got back from 12 days in Maroc, including 4 at this delightful riad. The staff are absolutely the tops (Kaltoum especially, her English is flawless) and the location cannot be bettered. Look no further."
- Travel date: Fri 14th of March 2008
We fell in love with Marrakech at the Monceau
"After staying in four separate riads in Marrakech, we found the best--Riad Monceau. Close to the Medina in the old city, the Monceau is a luxurious choice, at a reasonable rate. We consistently had exquisite meals there, the tagine and traditional foods were cooked perfectly. (Reserve in advance for meals-same day is fine). This riad is not only beautifully refinished, but the staff is professional, warm, and helpful, and surprisingly good at reading your mind. The rooms are inviting, the linens soft, and the bathrooms modernâeach room is slightly differentâit is as if you are staying at your wealthy friendâs home. The pool is pristine, and the patio is gorgeous when lit by candlelight. The proximity of the bustle of the streets, plus the luxury and fantastic food at Monceau make this tops in Marrakech. We will be back soon to take advantage of their cooking classes."
- Travel date: Wed 12th of March 2008
Fantastic - Fantastic - Fantastic!
"After a very lengthy search of riads in Marrakesh, we decided on Riad Monceau. We couldn't have made a better choice.
The rooms (we stayed in 3) were all fantastic. If you can, book the Pasha Suite. it is beautiful.
The staff made a fire for us in the fireplace (which burned all night and we woke up to lovely coals), and the huge jaccuzzi is incredible - they put candles all around it and rose petals...(see pics attached).
Not only were the rooms fantastic (and clean), but the staff was extremely helpful and professional, they were wonderful to be around (and yet inconspicuous).
The chef and the food is truly great - be sure to eat dinner there at least once if not more often - it is absolutely worth it.
As well, the riad itself is beautiful. The pool setting is lovely (be sure to sit out and order a coffee by it), the sun deck fantastic, and the dining room and the lounge rooms beautifully decorated. Just as we were leaving they were finishing an in-riad massage room too.
We had the chance to see a number of other riads, and also to go to Essoria and stay in an expensive one there - but none compared to Monceau.
We would definitely stay there again - and again."
- Travel date: Wed 5th of March 2008
A great experience
"This hotel is truly excellent. The Pacha suite was large and had its own fireplace as well as a fantastic bathroom with private jacuzzi.
The food here is excellent and cheaper than at most moroccan restaurants in town. Can recommend the moroccan wines (fantastic Bonassia). Large fresh salads for lunch. Service was of the highest standard. Very friendly and helpful staff.
All in all a great experience - a good place to relax and within a few seconds walk from the main square."
- Travel date: Mon 3rd of March 2008
Pleasant Oasis in very close proximety to market square
"I booked this hotel on the basis of other reviews on this site and was not disapointed.
The staff - although not being able to speak a lot of English, were extremely helpful and gave excellent recommendations for food etc.
My only critisism was that the service at dinner could have been more prompt - but this is could just us Brits being used to the USA fast food way of life."
- Travel date: Mon 3rd of March 2008
A gem in the Souk: Magnifique!
"What a gem! The RIAD MONCEAU is a discovery and a half. The architecture is so refined, the craftwork so well-etched and the food so delicious. Do book in advance to eat in the elegantly restored, tiny dining- room.
Turn right and the main square, the DJEMA EL FNA, is but two-minutes-walk away but the silence at night in the riad uncanny.
Elias Canetti wrote, in THE VOICES OF MARRAKESH , 'In order to feel at home in a strange city you need a secluded room' [p.31]. So insightful.
Our stay was an unqualified success and yes, we slept so well, most nights. The staff were as friendly as anywhere we have ever been. And we mean ALL of them.
Rooms very 'marrakchi' and so comfortable; bathroom likewise. Chilly at night though. A small quibble or two? Maybe. 'No, 'absolutely perfect', says my partner. 'Absolutely fabulous' say I. Strongly recommended."
- Travel date: Mon 25th of February 2008