11 Traveller reviews from Holiday Watchdog
"We just got back from a good stay at kenzi Club oasis. This hotel is really for people looking for a fun, lively break as there is constant music going on by the pool. Kenzi club oasis is also the venue too club jumbo which goes on every night from 11pm until the early hours of the morning. Our rooms were quite a walk from this so the noise wasn't such a problem. The food and drinks were great, massive variety for breakfast lunch and dinner and unlimited drinks as we were on an all inclusive basis. The staff were great, very friendly and new some English, even if their English wasn't great, that's what going abroad is all about. the rooms were ok for only a week, I don't think I could of stayed there much longer though. There was an ants nest in our bathroom so we had to get that sorted out,other then that it was good."
- Travel date: 18th August 2011
"Kenzi club hotel is an Oasis as far as the garden and grounds go.The restuarant staff and the service they provide is excellent.The rooms are good,but during our stay we had no control over the air conditioning, as the hotel has a master control which which they tended to hog!Therefore could not get heating when we needed it.The food is plentyfull and varied BUT the quality was very poor and hot food served 9 out of 10 times COLD,the Meat dishes were more fat than meat.My wife cought food poisoning.When complaing and asking to see the Management he/she was never available and would contact us,but never did.Put our complaints in writing to the Management still no responce.Everything is French orientated,the entertainment staff don't even bother to give running comentary in English for the English guests,even tho they speak good English.The drinks available on the All Inclusive are very poor indeed. hotel with no beer!Cocktail of the day only available!Yuk!.It's true "all that glitters is not gold"!!!Nothing for children in the way of crisps,sweets,icecream etc.The courtesy bus reliable and the driver very helpfull.To sum up..."Shooma" to the Management which means "shame on you".Would advise every one not to stay here."
- Travel date: 30th January 2010
Best of both worlds - faultless service
"Loved it, 4 star by North Africa standards yes. European no. But 3 generations of adults (aged between 19 and 68) had a great holiday. The bus service they offer into town is free and reliable. You get to stay in a peaceful oasis and still tour the big city with all it's noise and colour. The spa massage is fabulous and cheap. All the animateurs were lovely - Houssa, Sami, Said, Momo - they are there from morning till night organizing fun if you want to play - or leaving you to it if you want to chill. The baths are full length and there is lots of lovely steaming hot water to wash off the dust of the Kasbah. Good food, buffet breakfast and three courses at lunch and dinner. Heard some brits complaining about the food - but did they really go to Morocco for egg and chips? We loved it. Tagines, kofta, skewers, do not turn down the salads - they are bursting with flavour. The bar staff, waiters and waitresses were excellent. Chilled Moroccan cool with old world manners. It was owned by a French firm but Thomas Cook own it now. So travel with them and you get about 20% discount at the spa. The archery is no longer there, the pool table is crap, the golf thing is pretty redundant but I got really good at Boules. I got better deals on leather goods and jewellery at the hotel shop than I could negotiate at the souqs. I can usually haggle like a pro but the lovely old gentleman in the shop offered me great prices - so I bought fab luggage and silver. The exchange rate I got at the hotel seemed pretty good, but I used the cashpoint at Credit Agricole and got a much better rate. Think I'll go back next time it starts to snow."
- Travel date: 24th January 2010
very very basic accomodation - no air con , no robes, lots of ants though
"food - excellent, morroccan , plentiful. staff service - good, staff want to sit with english speakers to improve thier pronunciation. drinks - on AI great. predominately french speaking - games, entertainment all in french all the time. pool - good, clean, large enough. sunbathing area, concrete steps, like an old football ground. disco at night, but poorly attended, mainly staff dancing. hotel entrance excellent, restuarant - great, wine served in carafe's with meals. all meals buffet type, breakfast, interesting. rooms, - very basic, clean to a point, no air con at all in my room. booked a twin room but was told that there were no twin rooms at the hotel at all so had a double- not acceptable but hotel would not change it. bathrobes were not provided ... climate control - hahahaha.. that means having the door open at night. there were complimentary ants climbing the walls and ceilings though. overall, its a cheap place, expect it to be cheap and u wont go wrong. the reception rooms, restuarant is up to 4* standard in decor but the rooms dont rate as 1*. book ur own taxis as the hotel staff get a % from the taxis they book for u. they are reluctant to book anyone elses taxi so take ur own phone if u can - oh- no phone in the room. Reception only speak french . so overall, cheap place, cheap room - food great - u gets what u pay for .... !!"
- Travel date: 9th January 2010
This is not a 4* hotel
"The Hotel barely comes up to the standard of a 4* hotel. We had ants in our room and were given a can of raid to kill them. The buffet food is left out for hours uncovered which attracted flies and birds. Bottled water is only available at meal times, the rest of the time it is a dispenser and dirty glasses. The hotel seemed to be aimed at the french as all signage is in french with only french tour operators and all the entertainment is in french."
- Travel date: 5th January 2010
A true slice of Morocco
"I really loved this Hotel .. it is set in the Middle of nowhere.. which is just what I wanted.. and has a true Moroccan feel about it.. the food was amazing and plentiful.. the staff were lovely and work very hard."
- Travel date: 19th December 2009
the entertainment staff can get you anything ladies!!!!!!!
"this complex was like Butlins in the sun! 10 miles from anywhere!!! i went with a full head of hair and its only just started to grow back! You can enjoy party games like 'guess whats in my pocket ' (in french!) which lasted 45 mins!!!! or musical statues with a twist! more like a 18-30 holiday! the entertainment staff were gross! asked us if we wanted hash or private room services! (the hack of them!!!!!)"
- Travel date: 11th December 2009
not the best!
"Just returned from the Kenzi Oasis where we spent 10 days, and to be quite honest it was quite a dissapointment. The whole place needed drastic modernisation and a thoroughtly good clean because at the moment the hygiene standards in the premises are zero! Flies and wasps all over the bar, cats roaming around in the restaurant, birds landing on the bread rolls and pastries which are kept uncovered in the restaurant, and ants on the floor and all over the walls of the chalet bathroom one evening. The food was plentyful but very boring, and was never hot when served. The staff certainly need to learn more of the english language if the aim of the hotel is to encourage British holiday makers there, at the moment only a minority of them understand what you say to them in english. The hotel is not ideally situated for people who want to experience the city a lot as it is a fair distance from Marrakech, there is a free shuttle bus that goes there but it still limits you as to getting to and from the city. All in all, not one of the best holidays we have had, and certainly not a hotel that we would ever return to."
- Travel date: 24th November 2009
The most unhygenic place we have ever seen.. not even one star!!!
"This hotel was a disater from start to finish. Accommodation was really dated and certainly not worthy of one star. If you want to share your food with birds, flies and wild cats then this is the place for you. Could not believe the first morning with wild birds pecking away at the cake and bread rolls!!!Nothing was covered and the flies had a wonderful time as did the wild cats who wandered through the dining room as they pleased. The bar area was disgusting and nothing was cleaned...how on earth this has not been closed down amazes us. Thankfully we only had 3 nights so if you wish to lose weight it would be an ideal break. To complete the service we were informed that we needed to be out of our room for 11.00 and that there were no facilities to shower or change prior to our evening transfer. If you are looking for a quality 5 star all inclusive break then avoid this at all costs.... or be prepared to contract the inevitable tummy bug even though you only use the restaurant once!!!!"
- Travel date: 17th November 2009
not bad for the money,
"Airport to hotel is 200 to 220 dirhams, (Â£17) don't pay anymore than that. Hotel is fine but would not class it as a four star. The animation team are friendly and helpful, and get the party going at night time. Guests were mostly French and Moroccan, with a sprinkling of British. Food is mainly Moroccan with tagines being the order of the day. Gets a bit boring after a while but you won't go hungry as they us usually a meat or fish dish on along with some nice salads. Deserts are exceptionally good and very fattening. There is a shuttle bus into marrakech which is free, lots of sports going on at the hotel, table tennis and football being popular, a golf practice which leaves a lot to be desired, but its does have a gym and decent pool. Tennis and bouls are also on offer. Rooms are fine but could do with a lick of paint in some areas. Only complaint I have is that too much Moroccan music was being played which gets a bit tedious after a while. Plus all information signs are in French so if your french isn't too good, you wont have a clue whats going on. A day trip up the atlas mountians was interesting and cheap at Â£20. Not a bad hotel for the money as we were all inclusive."
- Travel date: 14th November 2009
"We had 3 nights all inclusive after 4 days in a Riad. Great combination. It was great value, the staff were really friendly especially the animation team. The food and drinks were plentiful and of a high quality. Rooms were clean but a little dated. Pool was clean and there were plenty of sun beds and umbrellas. Overall great value pool break."
- Travel date: 10th May 2008
Top traveller tips for Kenzi Club Oasis
"Go for an all inclusive basis as going out every day into Marrakesh could be quite tiring."
Kenzi Club Oasis is also called
- kenzi hotel marrakech
- kenzi club oasis marrakech
- kenzi hotel oasis