About Hotel Sherazade
- high speed internet in room
- free internet
- public wifi
- air conditioning
- dry cleaning
- non smoking rooms
- non smoking hotel
- laundry service
- concierge desk
- family rooms
- multilingual staff
- airport transportation
- arabic amenities
- baggage storage
- breakfast in the room
- car hire
- bottled water
- coffee shop amenities
- english amenities
- french amenities
- 24 hour front desk
- ironing service
- shops amenities
- pets allowed
- rooftop terrace
- breakfast available
- german amenities
- kids meals
- kid friendly buffet
- sun terrace
- gift shop amenities
- reduced mobility rooms
- spanish amenities
- special diet menus
10 Traveller reviews from Holiday Watchdog
Great Riad in a Great Location
"I recently stayed at Riad Scherazade in mid-March. If found the riad excellent for my stay. I had Room 1 which was on the ground floor and is great for a single occupancy stay. The room was clean and had the added bonus of its own ensuite with a shower - with a bit of a dodgy nozzle but a comfortable room nonetheless. The breakfast was an excellent array of breads, cheese, toast, crepes, pastries with jams and other assorted spreads; , mint tea and coffee and of course beautiful fresh orange juice. The staff were friendly and polite and there is always someone around to get you a cool drink (non-alcoholic) at the end of a long day's sightseeing. At reception you are able to find out about day trips and they are able to give advice about what to see and do. After a long day it was great to go up to the terrace and enjoy the peace and quiet knowing that outside the chaos of the Djemaa El Fna are just outside. You may be woken up at 5 am with the call to prayer. This was excellent value and a fantastic choice for a budget stay - I was extremely impressed with the value for money of the accommodation and the breakfast. You will need to book way in advance for a room however as I believe I was just lucky that I got the room I wanted booking 4 weeks in advance. Highly recommended for the backpacker or adventurer stay."
- Travel date: Tue 1st of May 2007
Excellent value, lovely Riad.
"A lovely little gem of a place to stay right in the heart of the medina. Fantastic location just off the busy Djemma El Fna, but once inside it is a tranquil haven. The two small courtyards are wonderful and cool with small alcoves filled with cushions to hide in, during the heat of the afternoon. Fantastic spread at breakfast too. Odd to notice that when we had to leave to catch a train at 6am, the receptionist slept across the doorway into the riad on a piece of carboard and we had to step over her! Not sure if this is some sort of security measure or not! Be prepared to be woken up at all hours by the call to prayer from the mosque right next door. For value for money though this is a great litte place."
- Travel date: Thu 8th of March 2007
"This Rhiad was great, rooms set round a fountain and a brilliant massive roof terrace to eat breakfast on.
There are ground floor rooms but if you are disabled or have mobility problems request a ground floor as the stairs were slightly winding and difficult to get up! Staff spoke great English. You are probably better heading off into the main square for breakfast though, as it is expensive and the choice isn't great. Overall I would definitely stay here again as you cannot fault the location, just off the square but between the shops so there's lots to look at!"
- Travel date: Sun 14th of January 2007
"Great location just off the main square, but not such a great hotel. We had room 21 - quite a small room for 4 people. The beds were very uncomfortable - way too hard.
Upon returning I also realised the hotel had overcharged us on the rate previously agreed - my own fault for not taking the email, but not nice nevertheless.
And when checking out, the credit card machine didn't work - could be coincidence. We tried many times, but in the end gave up, and I had to go to a cash point. With all the hassle we almost missed our bus, even though I had allowed one hour for checking out."
- Travel date: Wed 1st of November 2006
"Well in advance of our trip we had booked 2 superior rooms, and the hotel confirmed availability a fortnight prior. However on arrival we were surprised to be shown to rooms that had been plastered that very day (the decorator still working in one of them). When we asked to be moved to equivalent rooms the hotelâs initial response was to tell us that the walls (damp fresh plaster, streaming with water in places) were in the traditional tadelakt finish. After considerable time and effort we were shown to the âguesthouseâ. When we asked why the hotel had not relocated us earlier they said that the guesthouse did not belong to the hotel and that it was policy to fill the hotel first (we had been left waiting whilst the front desk booked new guests in to the remaining hotel rooms).
Following this experience we had nothing further to do with the hotel, preferring to self-cater at Dar Skaya â a delightful 2 bedroom riad a couple of streets away. We understand that it belongs to a French family and it is not part of the hotel (for this reason the hotel refused to invoice us on hotel letterhead, and produced a handwritten receipt).
No doubt Sherazade provides a better level of service to the tour groups and agencies that use this hotel. If youâre travelling on your own and are prepared to take pot luck this hotel may be fine. If you aim to secure your accommodation in advance of your trip, then look elsewhere."
- Travel date: Fri 6th of October 2006
Dissapointing and overpriced
"We stayed here for two nights at the beginning and end of our stay in Marrakech. The hotel is convieniently located (though right next door to a mosque) and has a lovely terrace area. We stayed in the 'tiny rooms', no. 1 and 24 which were indeed tiny!
The first night was ok, though they tried to charge us the high season rates despite having agreed with us by email the low season price. We had asked if it was possible to reserve us a taxi from the airport, but when we landed this didn't show so we sorted our own way there. When checking out from our stay the second time the hotel owner again tried to charge us a higher rate than agreed by email and demanded we paid an extortinate price for the taxi we never took, 3 times the going rate.
Having travelled a bit around Morocco we stayed in much better value hotels in other places, and though this place is well located, I think you could spend a similar amount of money on a much better run and more welcoming Riad or hotel."
- Travel date: Sat 6th of May 2006
Oasis in the centre of town
"Friendly, clean, interesting, lovely roof terrace, built around spacious airy courtyards, helpful staff. Rooms vary a lot in size but this is reflected in the price. It is in the old quarter in a maze of narrow alleyways so parking nearby is not possible but there are many porters with hand carts ready to help. Old quarter can be a bit intimidating late at night so best to get there/back earlyish."
- Travel date: Thu 9th of March 2006
Bargain hotel with great location and helpful staff!
"We've just come back from a fantastic long weekend in Marrakech! We booked this hotel on i-escape which was very straightforward. We (three girls aged 25 to 30) loved this hotel because of its great location, charming staff and confortable hotel. Most of all, it was superb value as it cost us less than Â£15 per night each! I would thoroughly recommend this hotel, although I would advise to book in advance as it was fully booked when we went and it wasn't even peak season!"
- Travel date: Wed 8th of February 2006
Great place to stay in Marrakesh
"This hotel was excellent value and had a great location very close to the Djemaa el-Fna. The hotel was attractive with rooms around a pretty central courtyard. Our room was very small but nicely decorated and at only 260 Dh (including ensuite bathroom) we weren't complaining."
- Travel date: Mon 16th of January 2006
Brilliant - book this place straight away
"After being badly let down by the nearby Jnane Modagor (please see seperate review) the Hotel Sherazade came to our rescue! With a range of rooms starting at around Â£10pppn to around Â£15pppn this hotel is an absolute bargain.
An all you can eat breakfast buffet of pancakes, croissants, fresh orange juice, etc was Â£3pp. The customer service was exceptional, the rooms kept spotlessly clean and the riad generally very pretty. They have a good selection of English books available to borrow during your stay and a room you can lock your bags in if you want to leave stuff after you've checked out."
- Travel date: Mon 19th of December 2005