10 Traveller reviews from Holiday Watchdog
Friendly staff and clean hotel
"Lovely hotel set in new area of Marrakech, hence some building work evident around the hotel (see pictures) but did not interfere with our stay. Hotel clean, domestic staff always busy moping floors etc and they changed all toiletries, towels and bedlinen everyday with a smile. Towels were a litle past their best but still adequate and floors a little grubby in places but this is due to the tile flooring being difficult to maintain. Shower was hot and powerful which was a pleasant surprise. Staff friendly and accomodating, some practising their English on you and others having great trouble to be understood- think this was a bit of an issue on the front desk when you couldn't make yourself understood due to our apparently rubbish French! Food was great with lots of choice at breakfast, juice, hot drinks, bread, croissants, pain au chocolat, moroccan pancakes and various conserves every day. Plus olives, salad, fried potatoes and omlettes also served every morning 7am-10am. We stayed B&B but did eat in the restuarant a few times, there is a set menu plus the pizza/pasta and thai menus. I recommend the beef salad and creme brulee! No seperate lunch menu was a bit dissapointing. The pool area was really nice but is completely overlooked by the tons of staff that often have nothing to do and are waiting by the bar to serve you. This (and the dodgy weather) put us off this completely, however the roof terrace is a fab suntrap and there was never anyone else up there. Petit taxis are 30Dh to Place Jemaar El Fna or this is easily walkable as it's a pretty straight road all the way into town with lots of nice sights on the way. Rue de la LibertÃ© opposite the hotel has some lovely parisien style patisseries to try too for very little money and are gorgeous! There are plenty of cafes and restaurants in the area and a McDonalds and pizza hut 5mins away if the children are very picky eaters. If you plan to do some excursions and are not part of a package holiday, I would reccomend you do some sleuthing beforehand as neither the tourist information (only worth going for the decent map) or the reception desk were much help."
- Travel date: 28th November 2007
Small but friendly
"A small but friendly hotel situated in Gueliz - 10 minutes from the main square of Marrakech (in the relatively new part of the City) the hotel plus point was the restaurant which was excellent. A meal for 4 with 2 bottles of wine (fantastic food) was less than Â£100 for all of us - it was well presented. The pizza was also freshly made in a wood burning stove and were to die for. The hotel itself was small with a very small pool at the back of the hotel. The bathrooms are in serious need of an update with a poor shower. All rooms are air conditioned but you have to request the remote control and all have a safe at a cost of 25Dinah a day which is about Â£1.50. Staff were very friendly and made you feel welcome. The hotel had a roof terrace but with no sun loungers they could make more of this area given the soaring heat in Marrakech. I would recommend that you go on the open top bus to get a good feel for the place and a trip to the Atlas Mountains in a must (all can be arranged by the hotel with a driver) well worth a trip"
- Travel date: 11th November 2007
"We stayed at the hotel for four nights recently. It was clean and the staff were polite enough but I don't really understand why previous reviewers have given the hotel an average of 4.5 out of 5. Either my expectation of the hotel was too high or the standard of hotels in Morrocco isn't too great! The staff were good enough to give us our room key an hour earlier than check-in and sorted the small room out to accomodate our two children without any trouble. I disagree with some previous reviewers who said the breakfasts at the hotel were good and plentiful. There was some basic stuff plus bread but nothing hot to eat eccept for eggs! I wasn't impressed. I also booked this hotel because I was under the impression that the hotel is walking distance for the Djemaa el Fna, which it is not! We had to take a taxi everywhere we went, but because they were so cheap we didn't mind too much. But don't forget to set a price before you get in the taxi. Overall a reasonable hotel, but nothing special."
- Travel date: 31st October 2007
update from Feb review: great restaurant
"Had occasion to return to Marrakech and stayed at le Caspien again. The A/C was a big relief after a short hike from the train station. In the evening, after looking for a nice restaurant, I decided to see what the hotel had to offer and I was quite impressed. It was like a nice French bistro, but at 1/3 or less of the cost."
- Travel date: 24th July 2007
Nice Little Hotel
"We were initially disappointed with this hotel because the room and bathroom were so small and we were booked for 3 nights. The pool area is also very small, and is really a focal point from the restaurant/bar area. The hotel staff though was wonderful and they completely won us over. By the time we left this was our favorite hotel in our 15 days in Morocco. Everyone went out of their way to be helpful. The front desk was particularly helpful in calling a neighborhood spa (Belle) to set up a massage. It was great being able to communicate in English and ask for advice and recommendations. The location is also advantageous. It is in a quiet neighborhood about a 30 minute walk from the souks in the medina. It's also just 3 short blocks to many local stores and restaurants. We were able to buy a couple of small carpets, some clothing, visit a book store, a gallery, and have a lovely cafe lunch at a cafe all within 10 minutes of the hotel."
- Travel date: 10th April 2007
Ideal for short stay
"I was looking for a small hotel, not too expensive, in Gueliz (the New Town) for a short stay. I had stayed in riads in Marrakech previously but wanted somewhere away from the Medina, just for quick getaway when traffic is bad (which is frequent in Marrakech). Came across Le Caspien and booked direct via phone & email (www.lecaspien-hotel.com). Couldn't have been easier and the hotel is exactly as described in other reviews and on website. Staff were very nice and helpful (if they didn't know, they asked someone who would know). Rooms clean and beds comfortable. Could do with stronger lights by bedside ... Easy 10 min walk to the Medina or short taxi ride. You couldn't get better at these prices (around Â£27 per night including breakfast)."
- Travel date: 4th January 2007
"Great budget hotel with aircon in bedrooms, (Much needed!) They don't take travllers cheques in hotel or most of the places we tried but change Dollars & Pounds et , great sevice! Very Pretty and clean hotel with nice staff mostly french speaking. Small pool but it was still lovely never got busy. A little secret top floor 7 is a terraces with sun louges, No one esle was up there, so take a dip jump in the lift and grab some sun as the pool becomes shaded in afternoon. Great food and drinks, Plus there's a small shop across the road to the right of Hotel, Shops good for drinks & snacks. PS When in the square girls with henna my grab your hand and start drawing Stop them by saying you wont pay, Be firm as they wont take no for a answer. It's rubbish henna and they ask for loads of money."
- Travel date: 10th September 2006
A Reasonable Hotel
"A very quiet central hotel with friendly staff & good French Cuisine. The hotel is situated in a side road off one of the main thoroughfares, and is very clean, the rooms a little on the smallside but with a very efficient air conditioning system, towels were not very robust just adequate & only one plastic drinking/toothbrush mug. Bed linen spotless with rose petals spinkled on the pillow. The restaurant served very good 'French' food with the option of made to order pizzas, or Thai food. Breakfast was a little repetitive with just breads, conserves, water melon, & hard boiled eggs, adequate but it could have done with more variation in the plentiful fruit plus bottled water. The pool is very small but keep clean & dining beside it was good. Generally speaking would reccomend & if were back in Marrakech would stay again"
- Travel date: 23rd July 2006
Quiet, restful Le Caspien
"Stayed at this hotel for 3 nights, at the end of a 3 week visit to Morocco. Had been in Marrakech earlier on and stayed in a riad in the medina, which is a wonderful experience, but coming at the end of the trip, Le Caspien was a treat. It was by far the best hotel we'd stayed in in Morocco. The service was good, the room was excellent (need better lamps by the bed to read by), clean sheets, clean bathroom, great bathtub (lots of desert sand to wash out) and quiet. There are great local cafes for breakfast, tea and whatever, good restaurants (with a range of fine, international cooking) and internet access nearby."
- Travel date: 12th March 2006
Nicely located hotel
"Quite a new hotel (so much so that some of the cab drivers didn't know where it was) located in the centre of the French quarter, just about walking distance from the Medina, or about Â£1.20 in a cab. It's very local for most of the best French and international cafes and restaurants, and being located just off the main road into the Medina makes it easy to find on your way back from the old town. The staff were helpful with some knowledge of English, the room was clean, bright and well decorated with a nice balcony. There's a couple of restaurants in the hotel offering French or Morroccan food, but they were both pretty quiet and I'm sure there's better options locally. Apart from an occaisional lack of hot water (quite common in the area it seems) we had no real complaints, so overall a good budget hotel."
- Travel date: 16th January 2006
Hotel le Caspien is also called
- Le Caspien Hotel
- le caspien marrakech