11 Traveller reviews from Holiday Watchdog
Amazing holiday in a fabulous hotel
"I don't have a bad word about this hotel.
The staff are so friendly and cant do enough for you. Most speak good English, all speak French.
Our room was immaculately clean with a modern bathroom and lots of space & storage. Lovely patio with view of the pool. SO peaceful. The grounds surrounding the hotel are stunning.
If you are looking for "English" style food on holiday this will NOT be the place for you - English food was NOT apparent during our trips out either. Because of the time of year only the Moroccan Restaurant in the hotel was open which is exactly what we would have opted for anyway. Fabulous choice of beautifully cooked food - traditional Moroccan evening meals at a self serve buffet. Great choice for breakfast, again self-serve - but NO eggs & Bacon!!!
Marrakesh is everything you will have imagined and more - the Medina is a full assault on all your senses and great fun although a little intimidating until you are able to accept that you are expected to barter.
Easy free internet access available in the reception area.
I cannot recommend this enough for a real taste of the traditional"
- Travel date: Tue 24th of March 2015
"My wife and I stayed two nights at this hotel as part of a package tour. Our room faced the side of the hotel and it was fine.
The pool was fantastic to come back to after a days sightseeing and the attendants were courteous and helpful. It is set in very pleasant gardens as well.
The setting for our evening meals - out on the terrace overlooking the pool - probably surpassed the quality of the food which was quite okay. Breakfast on the terrace was very enjoyable and was good way to start the day.
The GT Farah is well situated and one of the better hotels we stayed at in Morocco."
- Travel date: Mon 28th of January 2008
Not worth it
"The personnel is very 'hautain' , slow and not too helpfull. Lot's of things don't work anymore and need replacement. The main restaurant is becoming very shabby, it is very loud, worse than the factory canteen. Every day the same food and a limited selection. Almost no traditional dishes. Dishes are not washed very well. One day in the morning the sliced oranges tasted like onions... At the swimming pool towels are used twice, you need to insist to get one from the guy at the pool."
- Travel date: Mon 4th of June 2007
"Stayed overnight during 2 day trip to Marrakech, food not replenished on lunchtime buffet and very limited in choice. View from room was a flat roof and the airconditioning unit plus it smelt of cigarette smoke. Hotel did change room reluctantly after complaint.
Shower not working properly and husband asked if i wanted a chip of the bath as a souvenir(already bits chipped off it). There was a fridge.
Service was slow , it was quicker for us to go bar ourselves for drinks than wait for table service and head waiter looked scruffy.
We were offered the same turkey dish with potatoes for breakfast as had been laid out for lunch the previous day and the rest of breakfast was very limited.
This is most definitely not what I would consider a 4* hotel more like a 2*."
- Travel date: Sat 24th of March 2007
hotel golden tulip farah
"Having booked a holiday to a very different kind of city for myself and my 13 year old daughter I was a little apprehensive but the staff at this hotel were very friendly and welcoming. The hotel is clean and quiet in a peaceful location, a short taxi ride from the main square and walking distance from the new part of Gueliz.
Swimming pool was cold (february) but the sun loungers were great!
Pool staff were very kind especially to my daughter.
Only downside was the air-con was inefficient - OK in Feb but do check this out if you are going later.
Food was adequate rather than exciting
Do make sure you get the right hotel - it is next door to the Kenzi Farah - even the taxi driver was confused.
We loved the city and would recommend it to those prepared for something a little different to the sanitised west."
- Travel date: Sat 17th of February 2007
A reasonable hotel
"First a point of clarification - there are 2 Farah hotels in the same road and adjacent to each other in Marrakech... the Kenzi Farah, and the one that we stayed at Golden Tulip Farah (formerly the Siaha) !!!! This fact may account for the huge variations in reviews of Farah hotels in this forum. It is a leisurely 30 minute walk into the Medina from the hotel, but there are loads of taxis and caleches available.
We stayed at the GT Farah for 5 nights in January 2007, and had a thoroughly enjoyable time. The staff were pleasant and friendly, although beware of the concierge who (like all others) is clearly looking to arrange specific bookings with specific taxis & tour operators.
The rooms were clean and the beds very comfortable.. the A/C didn't seem to work well in our room but we didn't need it anyway so there was no point in complaining. The room was supplied with fridge.
The communal areas were clean and pleasant and the bar areas comfortable. We didn't try the pool as we knew it would be too cold (overnight temp only 3-6 degrees, although it was clean and supervised all day!!)
The food was good but pricey compared to restaurants in the town, but the menu was varied as there are 3 separate restaurants. Breakfast (included for us) was buffet style and plentiful with lots of choices.
Customer service as we know it hasn't really arrived in Morocco yet, but this is all part of the cultural ambience that you go on holiday to experience, so we just relaxed and waited for things to happen.
If you are planning a stay at this hotel see if you can ask for a room at the back (overlooking the pool), as the front rooms are subject to noise from coaches, people arriving and leaving etc etc. The down side of the pool view rooms is that there is no afternoon sun."
- Travel date: Sat 13th of January 2007
Big package type hotel.
"Typical package hotel, pleasant enough with nice gardens and pool. Rooms average size with reasonable sized bathroom .As lots of package hotels, there were things that didnt work, shower loose and sprayed everywhere, balcony lock broken, i.e. poor maintenance.
The worse thing about the hotel was the poor quality buffet,,,,,,,,,cold food, poor variety, surly staff.
Hotel about 15 minutes walk to old town in a modern area.Much less hassly than main area!"
- Travel date: Wed 22nd of November 2006
Would love to go back!
"Have just got back from a week stay in this hotel and have only got praise for the staff.
We arrived very late at night due to a mix up at the airport and were told on arrival that we could have dinner even at that late hour if we wished.
The quality of food in all three restaurants is very good and the pool bar is excellent for snacks.
Our room was newly renovated and very clean, the towels were changed everyday and most importantly the air conditioning was a dream.
The outings arranged by the hotel were cheaper than the ones provided by our tour operator and were excellent value for money.
I'm planning on going back to return to Marrakech in the future and will be staying at this hotel for sure!"
- Travel date: Sun 10th of September 2006
A fantastic week in Marrakech
"Just got back from a two week holidy in Morocco. We stayed in the Farah hotel for the first week and had a wonderful time. We arrived very late at night after a 4hr flight from the UK and a 5 hour drive from Agadir, the staff on reception soon had us checked in and ensured our hunger pains were put to bay by speaking to the kitchen and persuding them to make us some food. The staff were all friendly and helpful, and they offer a range of trips from the hotel. We went to Chez Ali (a typical moroccan feast followed by a wonderful display showing how the berbers celebrate during festivals on their horses) We were concerned that the event would be your usual night put on especially for the tourists but we were actully in the minority, the event was full of Moroccans just having a night out - excellent! We also made use of the guide available thorugh the hotel to help us explore the souks, and went on a trip into th Atlas Mountins which was also a thoroughly enjoyable day.
All in all the Farah made our holiday in Morocco a wonderful one."
- Travel date: Sat 26th of August 2006
Pleasant stay and an unexpected upgrade
"Stayed for a week in June, and on arrival were upgraded to a 2 floor bungalow room in the gardens by the pool. We were not expecting much from the hotel, but have to say we enjoyed our stay - and the Farah really does offer a relaxing break from the hustle and bustle of Marrakech.
Nice pool, surrounded by surprisingly big and well cared for Gardens.
Didn't eat at the hotel much as we enjoyed exploring the local restaurants, but what we did eat was average - altthough I would recommend a Tagine in the Moroccan Restaurant onsite.
Overall, nice place and made to feel more than welcome by the staff."
- Travel date: Mon 10th of July 2006
"We stayed at Hotel Siaha for one week in Summer 2005. The hotel facilities were good and very clean. Staff were pleasant and efficient. The food was good and very reasonably priced. We particuarly enjoyed the food in the Morrocan restaurant. The pool area was nice and clean although it got very busy (a good sign though). Service at the pool bar was good and I enjoyed sitting by the pool sipping freshly squeezed orange juice. This was certainly as good base for exploring Marrakesh, taxis from outside the hotel into Marrakesh were very reasonaly priced. The peaceful atmosphere at the hotel was appreciated in contrast to the hustle and bustle of spending time in the city."
- Travel date: Thu 22nd of December 2005