10 Traveller reviews from Holiday Watchdog
"I have just returned from 3 days of total relaxation in what I can only describe as a hidden oasis in Marrakech.The management have created a wonderful travel experience from the delightfully attentive staff to the spectacular rooms. If you are looking for that special quiet break with all the comforts and feel of a private villa make a visit before its secret is out in the open!! THANK YOU ALL AT THE CARAVAN SERAI"
- Travel date: 24th March 2006
"A fabulous hotel to unwind in, and a perfect complement to a Riad in the medina area. We've just returned from 3 nights at Caravanserai and 5 nights at Riad Kaiss. The hotel is stunningly beautiful, and the pool suite (Room 1) was absolutely beautiful, if simple in its rustic charm. Service was excellent - friendly, helpful but unobtrusive. Not a lot to do in the area, but there is a complementary bus service into Marrakech. As a two-centre holiday, it couldn't have been better. As a romantic getaway, you frequently find that you have the hotel and its grounds to yourself."
- Travel date: 22nd March 2006
Peaceful hotel on outskirts of Marrakech
"Caravanserai is set 15 minutes outside the bustle of Marrakech. Set in the extremely uninspiring village of Ouled Ben Rahmone, the hotel is a complete revalation once you set foot through its rather non-descript doors. This boutique hotel is beautifully decorated and offers an oasis of tranquility from which to escape the hustle and bustle of Marrakech. Be warned however that the hotel is set in a tiny village, around which there is nothing to do - however the hotel arrange a regular mini-bus service into the town centre and will book taxis to and from town. Generally the service was excellent, the setting magnificent with the only negative point being the food which was rather unexciting in the evenings. As a base to explore Marrakech, we would highly recommend this hotel. The hotel really is beautiful, and being set out of the city centre is not such a bad thing..."
- Travel date: 21st March 2006
Lovely pool area
"Our stay started poorly as it became clear upon arrival that there was a problem with our reservation. It turned out that our travel company 'The Best of Morocco' had booked us in and taken our money, yet the hotel were unaware of our arrival. We had booked and paid for a suite for 2 nights to end our holiday and ended up in a large but gloomy double (room 5) for one night and then had to switch to a single (room 4)for our second night. I won't hold this against the hotel as it could well be the fault of the travel company. Overall the hotel is very stylish and relaxing. The pool area is lovely and there are many nice areas to read and rest in. It gets quite hard to stay in the sun as many areas are in the shade, although if you want a sun break then this isn't really it. The lunches are very good and the restaurant is a lovely setting. The evening meals are nice, but nothing special and I would say that the service is excellent. As mentioned the service is good from the restaurant staff. We found the Hamman staff pleasant, but not particularly friendly. The receptionist was average and the manager very elusive after breaking the news of our booking issue. I cannot speak highly enough of the night-porter who sorted out our taxi, 5 am wake-up call and breakfast. His service was faultless! If you want Marrakesh then go and stay in a Riad in the medina, not here. However if you want a few days to chill out away from the hustle and bustle of the cities, then this is a good option."
- Travel date: 17th November 2005
Lovely but too quiet
"I was really looking forward to my stay at Caravanserai. It was indeed a beautiful place,but the bedroom was very disappointing,and it was a suite! It was too dark and cramped in the bedroom section of the suite.I felt it would be better if it was just a big bedroom,without the extra living room.It was difficult to manoeuvre around the bed. It is a very tranquil and peaceful hotel,but too much so!!!! By day,there is no Background music at all,only the chirping of the birds. At night there is a traditional musician,but it is the same every night! The staff are very helpful and pleasant-no complaints. If it is peace and tranquility you are after,then Caravanserai is perfection. But if you want something a little livelier,then I can guarantee that you will be BORED!"
- Travel date: 3rd October 2005
"We've just 6 nights at the Caravanserai and loved lots of things about it - the design is just fabulous with the pool being just breathtakinging beautiful - especially at night with the glow from the soft pool lights and the candles. There is so much space that even though the hotel had quite a few people staying there was always privacy if you wanted it. We had dinner a couple of evenings and it was okay - not as good as we had hoped but not bad. The only complaint about the dinner was that service was pretty good until about 11.00 and then the staff just went. If you wanted coffees or liquers, or another bottle of wine - tough, lights off in the service area and bonsoir. The buffet lunch on the other hand was simply great - a fantastic assortment of dishes, all of them being really tasty and interesting. Our only disappointment and it is a major one concerned our room. We booked the pool suite and after our initial excitement when we first saw it the rest of the week was a long catalogue of chasing the staff to ensure that the pool and the pool area was clean enough to be used. Without much success unfortunately - in the end we just got fed up of having to ask. We would have expected a little more urgency to sort out the fact that the pool was just plain dirty, but it just did not happen. So if you do go save your money and stay in one of the other rooms or suites. The premium for the pool suite is not just worth it and it really spoilt our experience. Would we go back - on the strength of our experience with the pool suite - NO."
- Travel date: 11th September 2005
"A stay in a pool suite is a must! Absolute privacy if you want it, your own music so you can create your own atmosphere and the rest of the hotel just outside your door. Just returned from five days of bliss . We did our shopping in Fes so didn't need (or want) to go into Marrakech more than a couple of times, if you want to see more of Marrakech then I wouldn't recommend Caravanserai just because of the location. The food was excellent, the hotel spotless and the service not overpowering. We ventured into the village into a local wedding and were made to feel welcome. We would definitely return."
- Travel date: 29th June 2005
An oasis of calm
"Just back from Caravaseri, its a great place to stay very peaceful and full of calm staff. Be aware that you need t leave your inhibitions behind when you have a massage as it is almost fullbody! The hotel reccomend many places to eat but be precises about what you want and avoid Le Comptior as it is a total rip off. The food at the hotel is ok with not really any choice which is a shame, also the rooms with private pools have no view so be prepaired for four walls if you stay in one. For us room 16 wasperfection nice and big great bathroom but it had a totally private terrace with views back in to Marrakesh - albeit in the distance. You should be aware that it is 20 mins out side marrakesh by taxi bbut it is worth it."
- Travel date: 4th May 2005
Wonderful honeymoon destination
"We spent our 2 week honeymoon in Caravanserai and were delighted with our choice. Although it's not in Marrakech proper the location outside the city does mean it's a very peaceful place to stay. We stayed in the number one pool suite which was simply wonderful; the staff laid a fire for us in the evenings while we were eating in the restaurant (which serves wonderful food - although after 2 weeks the menus started to look a little familiar!), and in the daytime its peace and privacy meant we spent much of our time in our own private hideaway. The staff were exceptionally friendly, and we had some wonderful treatments at the hammam spa. The gardens were peaceful and just the place to while away a few hours sipping mint tea and counting the tortoises, as the minarets sounded in the background. There are lots of wonderful nooks and crannies where we curled up with a book and a gin and tonic, watching the sun set over the Atlas mountains and the palm groves. We are hoping to revisit Caravanserai as it was just as we wanted. Relaxed, stylish and just the place for a romantic get-away-from-it-all break."
- Travel date: 7th April 2005
New Year 2005
"New Year 2005 once you have got over the shock of the location, being 20mins outside Marrakech and 1 mile down a dirt track, then in a very scruffy arab village, the interior is fantastic. Food is great, thank God because if you dont have a car and dont want to use taxis you are stuck in the evening. One thing missing is music availability in the rooms. In those settings you need groovy sounds of your choice. the bedroom furniture is very basic and the rooms vary tremendouisly soa sk to see several before choosing. Our experience was that some of the cheaper rooms were better located than some of the suites."
- Travel date: 9th January 2005
Caravanserai is also called
- caravanserai hotel marrakech
- caravan serai
- caravanserai marrakech