17 Traveller reviews from Holiday Watchdog
"This hotel is so gorgeous and in a beautiful setting with the mountain behind. The beach is exactly what you want, miles of perfect white sand and crystal clear water. Plenty of sunbeds, on and near to the beach or by one of the 4/5 pools, never had to fight for one and clean towels left out each day. All the pools are stunning and not busy at all because most guests are on the beach. We had a deluxe room to guarantee being upstairs, massive big bed, walk in wardrobe, huge balcony with a sofa, table and chairs, Jacuzzi bath! his and hers sinks, separate big shower, everything was spotless and modern. We were left gifts each night on the bed (candles, pens, notebooks etc) and candles were lit so that the room looked and smelt gorgeous when we came back at night. Food was lovely and varied from themed buffets to a fixed menu, all very nice, sometimes a little fancy for me so we went to Obergine, another restaurant on site where meals are discounted or free if you are booked halfboard. Plenty of choice here, Pizza, Pasta, Steak, lamb, all beautifully cooked. Breakfast was a buffet with anything you could want, the views are fantastic too from the main restaurant, straightout over the beach and sea. Free pancakes and waffles in the afternoon at the bar area. Entertainment at night varied from themed nights to bands, all very stylish and cocktails were all good, although pricey. We didn't do any trips with the hotel, just booked a car through the rep for a few days and travelled all over, highly recommend this as the hotel is isolated, which we like anyway. Yes the hotel is expensive for drinks and mini bar etc but being a 5 star hotel it was expected really. We visited a supermarket 10 mins away by car for drinks and snacks for the room.
Would love to go back to Les Pavillons and wouldn't stay anywhere else in Mauritius when we do get to return, just need to save up."
- Travel date: Mon 12th of October 2009
We recently got married in Les Pavillons...
"We recently got married in Les Pavillons Hotel in Mauritius. All I can say is amazing. When we arrived we were greeted with fresh flower garlands and taken by private taxi to our hotel. We were then taken by BMW to the capital for all the formalities which was hassle free, then on the way home we met the registrar who was then to marry us. The hotel staff, including the wedding co-ordinator were all more than helpful. I made my hair appt on the morning of the wedding and was on the beach sunbathing 30 mins before I went!! The food, the beach, the service was second to none and I would find it very hard to believe if anyone thought any differently. My wedding day was perfect and the ceremony, photos and video was all over in 2 hours. The staff are very helpful but not OTT and will not annoy you if you don't want them to. I even had my sunglasses cleaned while I was sunbathing! Go for it you will not have any regrets."
- Travel date: Sun 9th of March 2008
For anyone who wants a tropical holiday...
"For anyone who wants a tropical holiday on a beautiful island, in a Hotel that is small enough to ensure that you are a person and not a number, I could not recommend a better Hotel than Les Pavillons. It was Very Good!
The Hotel blends in to the environment and has the charm of a Boutique Hotel, rather than the ugly huge resort type hotels that fester and despoil some of the rest of the pristine Mauritius coastline, despite being 5 star or not.
We have just returned from 2 weeks shear enjoyment Diving, Touring and just relaxing and enjoying the atmosphere that the Hotel has to offer.
Hotel staff were friendly, helpful, and attentive on the whole particularly the 2 Vic's, one the Etoile de Mer Restaurant Manager, and two a waiter who mainly works at La Provence restaurant.
Hotel is probably not suited to teenagers or young singles looking for a rage as it is definitely not that sort of Hotel, and the remoteness of Le Morne area does not allow for a quick dash into town to a night club.
As with everything there is good with bad, and the unfortunate let downs of the Hotel are:
Cost of drinks and Minibar is scandalous 600% mark up on a bottle of water in the minibar, go to the nearest supermarket, and buy your water and basic drink stocks.
Half or Full board meals (Normally buffet style) are not to 4 star hotel standard, the Asian buffet was inedible, and during the peak meal period if food was being prepared on demand, it was more often than not only partly cooked and I do not mean rare!
If you dine at the Le Provence restaurant, you are credited a 10 Euro allowance but only if you have the A La Carte menu, not the Seafood special. However the standard at the La Provence is excellent and highly recommended, we ate there numerous times happily paying the extra to do so.
All prices in the Hotel are quoted in Euros instead of the local currency of Rupees, and the exchange rate is very poor in the hotel.
The only other thing to be wary of which we were not, are the tour canvassers that walk along the beach, they are all very pleasant and if you say no will bid you a pleasant good day and move on.
However one particularly amenable rogue that we got stung by sold us a day trip on a catamaran, enticing us with swimming with Dolphins, snorkelling sailing all drinks, and a huge menu which he rattles off like a Gatling gun!
We had a lovely day on a newish catamaran, leaving from Black River along with a myriad of other various sized cats, however: We left nearly an hour after the other cats, we had no sails only power.
Although we saw a large school of Dolphins as promised and the sea was reasonably flat and all other boats had gone by the time we left, there was never any intention of letting us swim with dolphins. And the vast menu of food turned out to be salad, a piece of very tasty barbecued chicken and smoked Marlin and a barbequed skewer with 2 prawns, all very tasty and adequate.
However the day was somewhat soured as we found out that we like some others had paid 25 Euros each over and above the 50 Euros a person standard rate. So if you encounter him, bargain hard!
To finalise I have given both sides of the coin but want to stress that I highly recommend this Hotel for anyone wanting to get away from it all and relax, and the Mauritians are a friendly and welcoming people!
Thanks you Mauritius and Les Pavillons."
- Travel date: Sat 26th of May 2007
Les Pavillons is paradise and has to be...
"Les Pavillons is paradise and has to be one, if not THE best holiday we have EVER had (and we have had lots of great holidays to far - flung places). We have just enjoyed the holiday of a lifetime here and have brought back so many wonderful memories of this hotel and the amazingly friendly and kind members of staff and management who make this place so fantastic.
Before we visited Mauritius, we trawled the net looking for reviews of this hotel and came across some comments that were less than complementary. Having now been ourselves, we would say to anyone - do not be put off by any of these reviews as this hotel is truly stunning.
We have just returned from an all - inclusive fortnight in Mauritius, having upgraded to one of the superior rooms looking out onto the spectacularly maintained gardens and towards the sea. We would definitely recommend anyone to do this as the rooms are spectacular. Whilst the standard rooms are also lovely, it is just gorgeous to sit, watching the stunning sunset from these rooms which are situated closest to the shore. In the rooms, the beds are huge and very comfortable and the bathrooms are enormous, with a powerful shower and a nice sized bath. The bathrooms also contain a hairdryer (which was not pointed out in the holiday brochure). The rooms are spotlessly clean and tidy and are visited twice daily by the hotel valets who clean, sort the beds and change the towels.
The food and drinks were of top notch quality - incredibly well presented. The all - inclusive option was well worth it - In terms of the drinks, we particularly recommend the banana coladas which were to die for! Having said this, the house red, rose and white wines were also very good, as was the local Phoenix larger beer.
Breakfast was fab with a range of English and continental breakfasts, fruits, omelettes and crepes.
After breakfast, on the beach, the beach waiters would bring your drinks, pizzas to taste as well as cold towels! They would also make you laugh by squirting you with water from a pumped machine to keep you cool. They would also clean your sunglasses! The service was astounding - (Look out for Brian, a really sweet young boy who works as a beach water who we both fell in love with!)
The lunches (served in the Benitier restaurant) were gorgeous and with being all-inclusive, it was great to eat in a different restaurant at lunch and have a menu to choose a meal from. We loved every meal we ate here, particularly the fresh fish, the steak and the lamb.
Mid-afternoon on the all inclusive package, you could also gorge on crepes (although we were usually so full from lunch that we didn't have room)! They were very nice though.
After sunbathing, a sauna and jacuzzi (all free at the hotel spa) were very relaxing. After getting ready we would enjoy an aperitif in the Tam Tam bar, listening to the background piano music, which was always accompanied by gorgeous nibbles such as dim sum, bruchetta, melon and palma ham, samosas etc . On a couple of occasions, the manager (who was a lovely and charming guy who took the time to speak to all his guests) held a cocktail evening. These events were always accompanied by Sega dancing and fantastic live music.
Evening meals were usually buffet style in the Etoile de Mer Restaurant, although chefs were cooking constantly in view of the guests, hence all the food was piping hot. Each night there was a different theme - Indian, Mauritian, Asian (definitely recommend the teppan yaki), European and Italian. Each night there was also a choice of the most delicious fresh salads and meats cooking on spits - duck, chicken and lamb. Again, cleanliness was a definite priority here as there were enough staff about to ensure this. Sweets were also divine - especially the strawberry tart! Each night there was a new range of sweets to try, plus seasonal fruit salad.
After dinner each night there was a live band, singer or dancing group. All of the shows were exceptionally professional and good fun - especially if you like dancing!
We also did not realise before we visited that the water sports were free on the all - inclusive package. My husband learned how to waterski at Les Pavillons (thanks to the tutelage of the boys at the boat house who were such fun!) He was to be seen whizzing up and down the lagoon most days, improving his new-found skill. The lads would also let me sit on the speed boat, taking photos, etc. Kyaking, wind-surfing, the glass bottom boats, guided snorkelling and pedalos were also available which were good fun too.
All in all, this hotel was fantastic. Anyone who wants to feel pampered in a beautifully maintained, yet friendly and relaxed environment must visit Les Pavillons. We can guarantee you will have an amazing time - Just be prepared to come home half a stone heavier!
- Travel date: Sun 20th of August 2006
This was an all inclusive resort on the...
"This was an all inclusive resort on the beautiful Black River part area on the South West coast of Mauritius. The resort is situated in front of the Le Morne mountain, and on the Le Morne plage. Overall we had an amazing stay. We flew to the resort and the island to get married.
The staff were very pleasant and would bend over backwards for you. The standards were very high and reflected the costs of the all inclusive rates.
The only fault I have to make would be that there was not a great deal of choice for vegetarians and dinning sometimes became rather tedious with the same choice offered most nights. The 'all-inclusive' package did not mean all inclusive and we had on several occasions had to go to reception to get items taken off our bill that weren't ours. The staff when it came to the bill and monies owed were very officious to the point of being very rude.
We were presented with a bill during dinner for 160 rupees, which was about Â£3. We were stunned to not only be interrupted during our meal, but for such a small sum. There was also a breakdown in communication between the Kuoni rep and the hotel desk staff which lead to a rather unpleasant start to out stay. This was rectified quickly but did not able us to relax very easily.
Lastly, the staff at the boat house who were in charge of all the water based activities, did not seem to be trained in first aid. On a snorkel trip out to the reef, one of the party was stung by a stonefish. The skipper of the boat did not seem to know what to do at all, and the situation became very upsetting. The man who was stung was finally taken to hospital but the staff did not seem too bothered.
Apart from that, I would go back, but be more aware of the hidden extras that can and do appear in an all-inclusive package."
- Travel date: Fri 2nd of June 2006
Brilliant Hotel... would thoroughly recommend
"We went to Mauritius for a week in November following a week in Cape Town. The combination of the two destinations was brilliant and with a direct flight from CT to Mauritius it's very easy. I spent so long looking for the right hotel to stay in and was so pleased with my choice. Les Pavillions is a great hotel and if you want a relaxing holiday with more couples then families, then this is the hotel for you. We went All-Inclusive which I think is the right choice because the drinks and food on the menu are pretty pricey and you really don't need to eat other than breakfast, lunch and dinner so I think the fact there is no additional snacks on offer is a bonus! The beach is excellent and there are no bugs or mosquitos out to get you.. The food is good.. lunch especially seeing as its a la carte rather than buffet and the breakfast is great with choices of pancakes, waffles, fruit and cooked english. I would agree with some opinions that the superior rooms aren't worth the additional money (from the standard) and would suggest you opt for Deluxe if you can. We were lucky enough to be in a Junior Suite and it was wonderful. All in all a fab hotel with great staff which made for a magical holiday.. so nice we're doing it all over again this November."
- Travel date: Tue 7th of March 2006
Best resort I have every stayed at
"My wife, 10year old and myself have just returned from a week at Les Pavillions in Mauritius. We had an amazing room, 252 right near the beach at the boathouse end and the view was stunning. The weather was varied but that made it all the more interesting, heavy rain through to cloudless skies we had it all and each day was a new.
The staff at this resort are without exception friendly and professional, even the gardeners say hello, the cleaners are freindly and happy. This made the trip, we spent a great deal of time at the boathouse taking advantage of the free watersports (even motorised ones). The staff taught my 10 year old daughter to waterski and she spent a load of time chatting to them and they really took the effort.
Food was perfectly acceptable for a resort. The meals were varied with enough options that we didnt get bored and my very particular wife was quite content.
The room was quite large, it could do with a refurb but certainly not enough to detract from it. Little touches like staff turning on the patio lights, turning down the beds really gave it a five star feel.
Even on the beach staff came along with cold towell and cool spray to cool you off. The beach vendors were polite and no harassing. On the last day we chatted to one and found out that they are all licenced to operate within a particular resort. For this reason they treat it like a business and try and generate goodwill for the duration of the stay. I saw people getting a fruit seller to cut them pinapple everyday so he must have been doing a good job.
All in all couldnt say a bad thing about the place. The manager is always around saying hello, asking if you are enjoying yourself, all in all the resort made us feel very important and welcome. I have been to the caribbean and will never again . Mauritius has better beaches, friendlier people and to top it all off Air Mauritius had the biggest legroom I have seen and they took my windsuring equipment for free."
- Travel date: Sat 4th of March 2006
"We stayed in a deluxe room at les Pavillons Hotel for 7 nights at the end of January.
We arrived a 10.30pm at the hotel and were welcome with a cold towel and a glass of sparkling wine. Checking was quick and easy, as the restaurants were close at 10.30pm, we received a food palter delivered to our room.
The deluxe room is very spacious with a huge bathroom and a Jacuzzi with a window with a nice view of the sea. All deluxe rooms are on the first floor. The room was very comfortable and had a fan as well as AC.
The hotel facilities are excellent and the service is very good. The food is very good at all restaurants. We were on an all inclusive package and can not recommend it enough. Mauritius is very expensive and the prices in the hotels are very high.
Le Morne is very quiet, and there is no night life, so if you are looking for a relaxing holiday then thatâs the place to go.
The beach is amazing and the best around there. The water sports are plentiful and the team at the boat house is very friendly and always ready to help.
Please be aware that the weather is very hot and the UVâs are very strong even when itâs cloudy. We had some rain but, for only 15 minutes and then the sun was back, nobody really moved from the beach when it rained because it was not for long. Some people just swam while it rained.
I would definitely go back to les Pavillons, and can recommend it for people looking for a relaxing holiday in the sun."
- Travel date: Wed 8th of February 2006
Les Pavilions in Mauritius is the ideal...
"Les Pavilions in Mauritius is the ideal location for couples especially those celebrating as special occasion. We actually got married there, it was idyllic, right on the white sandy beach overlooking the Indian Ocean.
The food is excellent, buffet style and occasionally there is waiter service.
The staff at the hotel were polite and friendly, the atmosphere itself was very relaxed but dancing is available in the evening and entertainment.
Mauritius itself is safe and friendly, I recommend you take a taxi into the capital, Grand Baie, you can even do a spot of betting at the races, we even got a hospitality box free of charge.
There are some beautiful places to explore nearby.
- Travel date: Sat 14th of January 2006
"French friends who stayed at the hotel in October gave us an unconditional recommendation and we are as enthusiastic as they with our 2 weeks spent there in December. Upon our return to our home in the South of France, my husband sent an e mail directly to the manager praising the hotel, staff and management. The service at all levels was impeccable, the slightest request attended to not only rapidly and efficiently, but always with a genuine smile, which even extended to the waiter on duty at our 4.30am breakfast in the restaurant on the morning of our departure. The staff were without exception helpful, friendly and discreet from the gardeners to the restaurant staff and the instructors at the Diving centre where my husband did his PADI certificate. There was a pervading atmosphere
of calm efficency conducive to a relaxing and enjoyable holiday with every need and more besides satisfied as far as possibel. Nibbles of pizza were brought along the beach before lunch and also refreshing face cloths during the afternoon, little touches that make a difference. We had no complaints about our superior room which gave directly onto the beautifully tended gardens (nicer incidentally than the 5 star hotel next door)and beach. No damp, no mould, some ants but dealt with immediately at 10pm by 2 members of staff. Some guests may tend to forget Mauritius is in the tropics! There was no loud music blasting out all day unlike the other 4 star hotels on the other side of Les Pavillons fortunately separated from us by a public beach. Half board menus were varied and of a consistently high quality. I heartily endorse all the positive comments made by other reviewers and have only one minor complaint regarding the tennis courts. The artificial grass surface could do with replacing as the balls bounce in very surprising directions! My game is not good at the best of times but that didn't help! This is not the hotel to go to if you want shops nearby or a frantic nightlife, but my husband and I would return to Mauritius and to Les Pavillons if we get the opportunity. By the way, the birds and 3 cats around the restaurant posed frankly no problem to anyone and no doubt help control other less savoury wildlife. One tip for car hire. Look up local firms on the net. We had an excellent deal for a small car, all inclusive for 1000 rupees per day which equals 30 euros, approximately 20 GB pounds delivery and pick up at the hotel."
- Travel date: Fri 13th of January 2006
Fantastic holiday but there were a few negatives
"The main areas of the hotel were to a very high standard. Both the reception area and the bars and restaurant were extremely efficient and well run. The staff could not have been more helpful and polite. You are really looked after, especially by the staff at the main bar.
On arrival, we were greeted with a drink and a cold towel, but unfortunately the member of staff that greeted us could not have been any more negative and basically told us that we should not have bothered coming at that time of year. We were then left waiting for a few hours before being allowed to our rooms.
The beach and location were outstanding, fantastic views, picture white sandy beaches, and really quiet. Again the service on the beach was outstanding, free watersports with the all inclusive option, and sunbed refreshment service, which brought you drinks, food and even a member of the staff that sprayed you to keep you cool.
The rooms however were in my opinion not what I expected for the amount of money we spent. We opted for the superior rooms which were closer to the beach, however we had to check at the start of the holiday that we had been put in the right room, as it was not to a high standard, with broken drawers, lamps and a fairly outdated bathroom.
The food in the hotel was very good on the whole and the theme nights were a good idea. The all inclusive option though was certainly not worth the money spent, we would have saved money by going half board. You are limited a great deal on the drinks you can have, you can only have the main three meals a day, and are unable to get food at any other time, even if you pay! This is also the case if you do not like the menu on offer, which was sometimes very limited in the evening, it was either this or nothing! However saying that, the food menu for the day was excellent! The all inclusive option also did not include any ice cream, milkshakes, or the mini bar in the room.
As far as night life was concerned, it was very basic and limited, and did become a bit repetative after the first week, as it is repeated each week.
I would also not recommend going in September, especailly early on. It rained for most of the first week, and only became better in the second week. Once it was hot and sunny though it was indeed paradise and you forgot about the less positive areas mentioned above.
All in all we had a great honeymoon and loved it, however I do not think we would return to Mauritius all inclusive again and would definately go half board next time instead, as it is not really all inclusive."
- Travel date: Sat 12th of November 2005
We arrived at Hotel Les Pavillons after...
"We arrived at Hotel Les Pavillons after a long but good flight with Emirates.
We arrived at our Home for two weeks, to be greeted by two members of staff, who welcomed us with lovely cool towels. We were then taken inside and given a cold drink, which was very welcome.
We had to wait a while before we could go to our rooms. So our bags were put into a storage room, while we used one of the communal shower rooms to freshen up and put something cooler on.
We then went and had a dip in the beautiful pool that greeted us. We then had a little look around. What a stunning place this was, we were in heaven. Couldnât fault it!!!!
Eventually we got to our room. We had a standard room, which we found was perfect. It was very spacious. There was plenty of room. We even had a sofa bed in our room as well.
Donât worry ladies - there is plenty of cupboard and drawer space. Even for my wedding dress.
The bathroom had a double sink, bath and a big walk in shower. There was also plenty of lighting in there.
Later on we got ready for our first meal at Hotel Les Pavilions. What can I say - everything was perfect. The staff were so friendly and helpful. Nothing was too much for them. Some evenings there were named buffets (Indian, Chinese and Italian). All were very nice, with a huge amount of choice. The sweets were lovely. Everything was presented perfectly. On other nights it was tabl'e de hot'e. Also very nice, with two or three choices of each course. If on any occasion you didnât like anything, you could have something like steak or chicken.
The gardens at the hotel are kept immaculate by the garden staff. It was a lovely walk from our room to the main hotel.
The backdrop of Le Morne Mountain is just stunning, it is lovely when seen in the brochures, but nothing compared to seeing it for real. It is huge.
I would definitely recommend the water sports, although I only did the parasailing. I am actually scared of heights, but in such stunning surroundings, it was something I had to do. I am really glad that I did. It cost about Â£18, which I didnât think was bad.
Lunch was served in the bar/restaurant by the beach with lovely views out to sea. There was also plenty of choice:
There were club sandwiches, steak/chicken skewers, salads, fish, veg, bolognaise, chips. To name a few. Puds again were lovely. Hubby was addicted to the chocolate mousse (which I have to admit was pretty divine). The drinks choice was also very good. We were all inclusive, and found there was plenty to choose from. The wine was lovely. There was a choice of Red, Rose and white. There were also plenty of cocktails, although some you had to pay for.
The beauty salon was superb. I had my wedding make-up and hair done there and the girls were fantastic. So if you are getting married have no worries.
The Hotel does have a couple of shops, but personally I would recommend getting a taxi from the ranch opposite the hotel to a nearby supermarket where you can get anything you want. It was alot cheaper (especially suntan lotion).
We booked our trips from the men walking along the beach. They were fine, and the trips were very good. We went on the catamaran trip, and saw wild dolphins. It was amazing watching them swim alongside the boat.
Our wedding day was perfect. We had a wedding coordinator and she sorted everything out for us, and everything was just perfect on the day. The staff go to so much trouble, not just for weddings but also as a whole.
I would definitely recommend this hotel. It is in a stunning location, kept immaculate, and has a lovely homely feel about it. Itâs not as large as some of the hotels. But I think it was nicer because of that.
- Travel date: Tue 1st of November 2005