20 Traveller reviews from Holiday Watchdog
Relaxing, low key and good value
"Just got back after an unexpectedly extended stay caused by the Iceland volcano and had a terrific holiday. The staff at this hotel really are excellent - we have never had such good service.
Despite what some reviewers have said, we liked the food, especially the Mauritian fish dishes. Not so sure about some of the meat and the vegetarian options are limited. Can't really understand some of the criticisms: if you just want to eat what you get at home, why go abroad?
The entertainment was a bit variable (and hard to escape from, given that it is a small hotel). I gather that the hotel is due for a refurb but it was clean and perfectly adequate.
I wouldn't hesitate to recommend it for a relaxing break."
- Travel date: Sat 24th of April 2010
The Jewel in Mauritius that treated us like Royalty.
"We would like to congratulate the staff at this wonderful hotel. We were on our Honeymoon, after many e-mails to the management, who listen and replyed ,we were knocked out how they made this such a special trip. Everyone was so friendly and treated us like Royalty.On the Easter Monday even made my husbands Birthday really special. Everyone wished him well. The service we received was top Notch, from the beautiful decorated sea view room.,flowers. wine,sevice and most of all the beautiful people.We wanted something special, but this hotel excelled itself. Thank you so much.You have helped us make fantastic memories of a very special Island and its people. We know we will return to the peace, sunsets and this beautiful hotel."
- Travel date: Fri 16th of April 2010
"Myself and my Husband stayed at the Veranda Palmar Beach Resort for our honeymoon and couldn't have picked a more perfect place. The staff were very friendly and would go out of their way to get you anything you wanted. It was wonderful lying by the pool having as many drinks brought to you as you wanted. The food was fantastic and there was always a good choice. The chefs would even offer to cook something especially for you if you didn't fancy what was on offer! The entertainment in the evening was always good fun and the beach was immaculate."
- Travel date: Tue 6th of April 2010
Perfect Relaxation with the Best Service Ever Experienced
"The service is like no other with the staff genuinely concerned about your well being and happiness during the enitre stay. Staff are always smiling and happy and it shows that they take pride in their work. The room had a spectacular view of the beautiful garden that leads down to the beach and was a perfect size with large bathroom, veranda and air con and a very comfortable bed. The location of the hotel is on the best stretch of beach on the island that I witnessed throughout my entire holiday. Having read some of the reviews I was slightly worried about what to expect on the food front, but it was absolutely perfect and loved every meal I had throughout the two weeks.
The entertainment is always varied and very enjoyable. The fitness centre consists of a treadmill, cycle machine and free weights and if you have any fitness knowledge you can have some of the best workouts ever, especially when training in 30 degrees plus heat.
Overall an amazing holiday that me and my girlfriend will cherrish forever."
- Travel date: Wed 24th of March 2010
Great hotel but improvement required, would recommend!
"A good hotel with friendly staff who couldnt do enough to help. The food was of a good quality and extensive choice, on occasions that there was nothing particually liked they would cook something of our choice, not something I have come across before. Main criticism is the birds in the dining room, to begin with it seemed ok, over the time we were there they became more of an issue, sitting on the table we were eating at, walking on the surfaces were food was and even picking up food from the buffet, staff did not appear to be too bothered. Service in the bar was excellent, staff even remembered our choice of drink. Entertainment was of a good standard, funny even when not intended to be. A word of warning regarding trips out, these are very expensive and can be booked on the beach much cheaper from Gino, our holiday Rep only appeared to be interested in taking our money and not assisting us when we had a genuine problem. Full of young children while we were there which could be very noisy ay mealtimes. Not much to do immediatly outside the hotel, a small very expensive town 15 min walk away. Worth a visit and recommended"
- Travel date: Fri 29th of January 2010
It was Clean and good
"It was a good Hotel. Few diving centers around. Great drift drive from the bay to the sea. Plenty of fish and even reef sharks.
May be the hotel need to improve the food menu. Not impressed with the menu but adequate,"
- Travel date: Thu 19th of November 2009
DREAM WEDDING AND HONEYMOON - PARADISE LOCATION AND EXCELLENT HOTEL STAFF - MAGIC!!!
"Debzi and Jeff celebated our wedding and honeymoon in SEptember 2009 at the fantastic Palmar Beach Hotel Mauritius!!! Our wedding was a dream come true on a paradise island, pure white sands, turquoise seas, sun, palm trees and the best hotel staff we've ever met ... fantastic staff that became our friends and we will treasure every moment and always keep in touch. We can honestly say that the staff at Palmar Beach are the best we've ever met and made our wedding and honeymoon s perfect!!! We highly recommend this wonderful hotel and all our friends and will go back year on year forever! Thank you our special friends at Palmar Beach ... Veer, Sunil, Cliff, Melanie, Kunal, Joanna, Sam, Geraldine, Enielle, Aisha, Jay, Avinash, Boat House friends, love Debzi and Jeff Davies xx"
- Travel date: Mon 16th of November 2009
This is NOT a 3 Star Hotel
"Spent 10 days at the Veranda Palmar Beach Resort, wanted to leave after 3, rooms small, dark and need updating, food all buffet and terrible, some not cooked, they cooked our seperatly after we complained.
Evening entertainment very loud and aimed at there main customers the French, bar is surounded by rooms and these are very noisey, we were moved after one night.
The staff are wonderful but let down by the resort.
Our recommendation is to go no lower than 5 star in Mauritius or stick to the Carribean which we wish we had done.
A very expensive mistake."
- Travel date: Fri 16th of October 2009
Not very impressed.
"I went to this hotel for my husbands 65th birthday in September, although the staff were excellent the entertainment was awful the food was no better. I would hesitate to recomend any friends to this hotel."
- Travel date: Wed 14th of October 2009
Not What We Expected
"My wife and I arranged our holiday independently using Emirates to fly via Dubai to Mauritius and Indian Ocean Resorts to select and book the hotel, the Veranda Palmar Beach, on an all inclusive basis. While the flights were satisfactory, the hotel and its facilities left much to be desired.
General Impression. Like other Mauritius hotels, its exterior appears run down, but internally while a bit dowdy it is acceptable. On arrival the 20 minute âlectureâ on the hotel facilities after over 20 hours travelling was not well received or, less usefully, remembered. Having specified a twin room, we were allocated a double room; upon request the beds were changed very quickly.
Accommodation. The room was satisfactory with pleasing views although the air-conditioning unit was noisier than is normal. Unlike much of the accommodation we were able to move around the hotel under cover when the occasional storm blew through. The overall impression was claustrophobic with too many buildings crammed into too small an area.
Gymnasium. This was a tiny un-airconditioned room with only 2 pieces of equipment, one of which was too large to fit in the room.
Beach and Water Sports. The beach area is small with sun-shades and sun-loungers taking up most of the space, the latter literally touching each other. Despite notices to the contrary, sun-loungers were reserved with towels at 7:30am; this did not impact on us as we only used them once. If you are prepared to walk 50 yards, from the hotel area, casuarina trees provide dappled shade and there are no crowds; you will have to sit on your towels on the sand though. Again because of the shallow lagoon, the swimming is poor and virtually impossible at low tide; the frequently passing speed boats means the serious swimmer wanting to go more than 20 yards from the beach does so at his peril. During our stay, there was generally sufficient water sports equipment but the shallowness of the lagoon limited participation to about 2 or 3 hours per day around the high tide mark. As far as windsurfing was concerned, there was only one old board and 2 worn out inadequate sails; an amount of broken equipment was in a heap behind the water sports hut. The lagoon offers very poor snorkelling with few fish and little coloured coral. Again, because of its shallowness, snorkelling is really only available by using the free boat to visit the reef when the tide allows.
Swimming Pool. The pool is small and was often thick with sun lotion on the surface and cloudy, needing a thorough daily "back wash" which it did not get.
Food. The "island's delicious cuisine" left a lot to be desired; I have travelled the world and have not come across such poorly presented food in such small portions in a 3* or better rated hotel. Breakfast was the exception although even that was somewhat repetitive. Most food was highly spiced, even the vegetarian options, and little effort was made to replace dishes on the buffet which had run out; in fact supervision was left to the client to ask for more. One particular incident indicates the problem: when asked whether there was any salad dressing, the chefâs response was a simple âNoâ. A word of warning to those with a bird phobia, not a problem for us; birds constantly fly around the dining area picking at food on tables and the buffet. The impression gained in the dining room was that the kitchenâs aim was to encourage clients to pay Rp1400 pp for better meals in the beach Horizon restaurant. The hard sell of this facility at every meal became somewhat wearing. Sadly there were few attractive local alternatives so all inclusive is the only practical option.
Drink. The bars are functional but we noticed that service could be slow particularly during meal times. The all inclusive drinks were of a questionable quality although this is of course a personal preference. There was a reluctance to provide bottled water on occasions.
Entertainment. Mostly ethnic song and dance routines, it was colourful and noisy. The live band provided music for dancing. Occupants of rooms near to the bar were heard to complain about the noise from the entertainment and revellers.
Staff. While the majority of the staff is pleasant, there was little enthusiasm or initiative from all but a handful. Unfortunately, the dining room supervisor/PR rep was particularly irritating as she became quite petulant when you disagreed with what she wanted you to do or wouldnât reserve a table at the beach Horizon restaurant. However, the staff at reception were helpful and responded quickly to any request. The majority of the water sports staff was generally helpful.
Overall, the hotel has a claustrophobic run down air and its aim - more obvious than is usual â appeared to be to provide the minimum and then to seek to charge for any extras that the visitor might want. This hotel was slightly cheaper than others in the immediate area and we recognise that you only get what you pay for. Our view, though, is that you did not receive value for money."
- Travel date: Fri 2nd of January 2009
"I have stayed at many resorts over many years and this rates as one of the best.
The position on the east coast, with its constant cool breeze, is truly excellent. The staff from management down are attentive and caring at all times and never do enough to look after you.
We went 'all inclusive' and it was definitely worth every penny. The choice of drinks was very good and breakfast, lunch, pancakes and evening meal was first class. We considered going out for dinner but the standard of food produced was of the highest quality we felt there was absolutely no need to.
The accommodation was spacious, well decorated and very clean.
A visit to Flacq market on Wednesday or Sunday is definitely recommended as is a visit to Port Louis market.
I would recommend Le Palmar Beach Hotel to anyone."
- Travel date: Fri 29th of December 2006
Sooooperb!! happy smiley Hotel
"After a disasterous first week at the veranda Brand baie we visited this hotel and asked to be moved to same.The Guest relations manager moved us the next day no problem and we couldnt thank them enough!The contrast between the two hotels is amazing. from dull and sparse veranda to bright and happy Palmar
Room; Excellent, clean comfortable,well stocked coffee and tea making facilities and mini bar.
Surroundings; Beauftiful. the gardens which the hotel are set in are sooooperb! so clean and well kept and the gardeners are happy smiley people who like a joke( especially when you stand on their hose pipe!)
Staff; from gardeners to top management( and we saw them all) all excellent happy people who could not do enough to make our stay great. After explaining our disasterous first days they went out of their way to make our stay great . we wanted for nothing!
entertainment; not bad...good singers and dance routines.
Beach; beautiful, the sand is soft and white and the dead seaweed is cleaned daily..all day! the water is warm and only a couple of metres deep to the reef.There is also a good assortment of water sports to try.
Food; really good. The chef( who looked after me as i am disabled) made sure the food was well cooked and the variety was lovely. Even the bacon was decent ..none of the cheap stuff!
The pool is a little on the small side but for most of the day its pretty empty. sun beds a-plenty. The pool bar is great. well stocked and bar starff like a laugh!
All in all staying at this hotel for the last 3 days of our trip made our holiday.
Palmar staff we think you are Great!
Photos available if required"
- Travel date: Thu 30th of November 2006