10 Traveller reviews from Holiday Watchdog
"We were looking my boyfriend and me , a wonderful small hotel in Mauritius to get married and when we saw La Palmeraie Hotel on the web we were extremely fascinated by its architecture and concept it is really different from other hotel we visited on the web. When we made our booking all the formalities were done in a very professional way and upon arrival we were welcome ( we were 10 persons in all) with refreshing towels & a cold mint tea which was very refreshing after a very long flight. The service was excellent ,the staff very attentive and very professional ,the food very good and tasty and of very good quality ; my sister who is a vegetarian find no difficulty concerning the food as a special vegetarian meal was prepared for her. On the wedding day the decoration was gorgeous ; we had a choice between an arc with roses or anthurium flowers; we choose the tropical anthurium one ,the bouquet ,the button hole all was gorgeous. We spend 2 weeks at La Palmeraie Hotel and we can say that it was a very memorable stay , it worth for money. I will recommend this hotel to all those who did not like big hotels.Its really a human size hotel."
- Travel date: 11th March 2008
Overall a nice small hotel and good value, but kinks to iron out
"This lovely hotel is populated by middle-age Europeans (mainly French), some younger honeymooners, and a few older British couples. Not many singles or large families. Compared to other locations on the island, this is relatively more quiet and serene. It takes close to an hour to get to Port Louis, so if you have business to do as well on the island it isn't ideal. But I managed. The main thing going is the exotic atmosphere and the functional yet attractive design. It is a pretty good value for money. But be careful - this is Mauritius - you will get screwed over by the EUR 2.50 bottle of Dasani at dinner (crap water actually even tap water tastes better), the EUR 10 per hour internet charge, etc. Manager is lovely and reasonable guy, but the service in general needs work - something which they are "addressing" already. Getting consistent and friendly service at meal times is the main problem. Laundry service was fast and excellent. Internet did not work in my room as promised, seemed like a glitch. Some nice entertainment options as well, like Indian dancing, music at night, just nice, nothing too ebullient to interfere with chilling out. I would probably stay here again but would need to think twice about it before making a decision and would check other reviews to see whether service problems had improved. Also the hotel needs to start a more credible environmental program (tons of energy wasting going on, shameful)."
- Travel date: 4th February 2008
Nice hotel, but....
"There are a lot of good things about this hotel - welcome, general appearance, very comfortable room with excellent sea view and lovely beach. However there were a few things that didn't quite hit the spot. For example,whilst at times the staff were very attentive, at other times it was difficult to get their attention. But the biggest problem for us concerned the food on offer. Being on half-board (their standard rate) we were obliged to eat our evening meal in the restaurant. In our opinion the food served did not match the standard of the rest of the hotel. Evening meals alternated between a la carte and buffet. In either case the main course disappointed, with their only being two choices on the a la carte evenings. At breakfast we would have prefered more choice of cooked food. Part of the problem is that unlike all the other hotels in the area this is a very small hotel (which can work as an advantage) which possibly cannot offer the same facilities and choice as others surrounding it."
- Travel date: 1st January 2008
A 4 star hotel with a 5 star service
"Went to Mauritius for 2 weeks in July 2007 flying with emirates and staying at Hotel La Palmeraie on half board basis. After months of looking at various hotels, decided on this one since it looked unusual and the reviews were good. Flew from Manchester to Mauritius via dubai with Emirates. If you havent flown with them, you should!! Excellent service throughout including the hassle free online checkin. Flew on economy out and flew business on the way back. No complaints on either classes. If flying business, use their complimentary chaffeur driven service to and from airport. Its excellent and hassle free. Booked the hotel through paramount travel(a leeds based company who booked it thorugh sunset holidays for me). Spoke to nichola who was very helpful and although they made some mistakes with the paper work, once i pointed it out, they were very helpful and immediately rectified the problem. When we got to Mauritius, we had booked private transfer which was a BMW 4x4 which was pleasant since the journey takes about an hour and 10 mins from airport to hotel via the scenic coastal road. Hotel architecture is extraordinary and noticebly different from all the other hotels nearby. The service was very efficient. Check in was 1400 but since we arrived there early, we had to wait for about half an hour but we were in our room by 1200. Room was a superior seaview room which was very comfy with good views. Since it was winter, the temperature was between 22-26 degree celcius and slightly cooler in the evenings. We had rain almost every day lasting usually about 30 mins to an hour. The only problem with the beach next to the hotel was that it was quite windy but it was certainly bearable. There are enough loungers at any time of the day. The reason i didnt give an excellent was mainly due to the food. The dinner was a la carte alternating with buffets. The buffets are excellent but the a la carte unfortunately is a bit of a let down. The choice is very limited unless you want to pay extra and the food is certainly nouvea cuisine, which while is certainly very tasty is certainly not enough. Also water is not included and this costs a fair amount. Breakfasts are excellent with good choices including a egg counter and a pancake counter. Also there is after noon tea around 4.30 which is good. Bar is ok but with european prices (ie not cheap) but they have happy hour between 6.30 and 7.30 every night when they have a special drinks menu with buy one get one free. Make sure you take some euros since all the prices in the hotel are all in euros although you can pay with other currencies but you have to change them according to the exchange rate the hotel offers which is not ideal. Most places outside the hotel deal with mauritian rupees mainly. I definitely recommend hiring a car which is what we did and so you can do your own thing. Roads are not very well marked (we got lost many times) and not the most easy to drive on particularly at night but it is an adventure. Taxis cost a fortune although works out better if you hire it for half a day or full day. We did some of our tours with Mauritours who are very well established tour company. Recommend the all day catamaran trip to GRSE falls and Ile Aux Cerf with barbeque lunch included as well as the undersea walking if you are not a diver. Also worth visitng are the sugar museum and Botanical gardens in pamplemousse. Definitely worth getting a travel guide before you go. Recommend lonely planet was all information and ideas and recommend the globetrotter for the excellent road map without which we would be more lost than we did. Overall would definitely recommend the hotel since the staff are very helpful and eager to help at any time of the day. Enjoy Mauritius and make sure you venture out of your hotel since there is more to this island than just beaches!!!!"
- Travel date: 13th August 2007
Don't be fooled
"We stayed at this hotel for ten days. The room was full of ants and spiders. When I complained no one came to spray the room, and the manager suggested we brought the insects with us from the beach!. I was bitten by insects all over and when I returned to Norway I had to take anti-biotics for a month. The food is boring and there's not much to do there. The staff is unfriendly and very dishonest. There was flooding in our room from an adjacent room and they didn't bother to come clean our room or admit to the damages they caused. This dishonesty of the staff and lack of professionalism really puts you off the entire Island. I would never set foot in La Palmeraie ever again!"
- Travel date: 27th July 2007
Georgeous boutique hotel on peaceful beach
"We spent 6 days at La Palmeraie hotel between 8th - 14th July. Thanks to the comments from other reviewers on this site we made the decision to stay there and were not disappointed. The hotel is very well-appointed with a contemporary and stylish Moroccan influence. We had a fantastic sea view from our room which was about 10m from the water's edge. The ambience around the hotel felt relaxed and intimate which was ideal for us being on holiday as a couple. The staff were very helpful and pleasant and they gave us a very warm reception to welcome us to the hotel. We enjoyed the food and felt there was enough variety for the time we were there between the main restaurant and the Moroccan restaurant, Momo's. The beach is peaceful with various watersports on site. Never a problem to get a sunlounger. There is a fair bit of washed up coral on the beach but it was nothing that bothered us. For trips outwith the hotel we went on a catamaran trip to Ile aux Cerfs ($50 each - not organised through hotel) which I would definately recommend. Overall, a great Mauritius getaway that is mostly suited to people that want a quiet, laid-back holiday in comfortable, modern surroundings. Hotel high - Bedroom view and hotel decor Hotel low - Â£17 bottle of suntan lotion from the hotel shop"
- Travel date: 16th July 2007
"We visited this hotel from 24-29 June 2007. Upon arrival at the hotel the receptionist welcomed us in a very friendly manner and smilingly joked that we brought the wind with us from South Africa. How true this was we only learned the following couple of days - the wind was extreme and we could only visit the hotel's beach on our last day when it subsided. The beach however is beautiful but don't expect Maldives ! The hotel beach borders a public beach where plenty of private taxi operators wait to take you anywhere at " very special prices ". The hotel itself is beautiful with it's moroccan like architecture and beautiful furniture. The food and entertainment was excellent. Service by the hotel staff was of the highest standard. During breakfast staff are quite adement to keep you coffee cup filled. Nice excursions to other attractions on the rest of the island are available."
- Travel date: 10th July 2007
Not a Bounty-island !
"The hotel is built in arabic style as in a fairytale, very clean with a very friendly staff . There were just enough rooms ( 60) . During our stay there were not too many tourists which gave us a great feeling of freedom with a verry personal service from the staff. The only thing we missed in our room was a bath . There was not enough variety of the food . Breakfast and dinner were almost every day the same , except the galadinner . The location of the hotel near the beach was not ideal because there were lots of rocks with sea gels . It 's impossible to go swimming with bare feet . We feel this is an hotel for people like us , who like silence and loneliness ,because the hotel is situated in no-man's-land. We don't recommand it for family hollidays with children. The swimmingpool was in our opinion more for decoration than for swimming. Every evening there was entertainment . If you want to explore the island you are obliged to take a taxi ."
- Travel date: 23rd June 2007
very enjoyable experience
"The hotel is charming: small, located on a cute little beach, nicely decorated. The staff is really friendly and helpful, especially at the restaurants and nautical centre; and the food buffets were amazing (wasn't impressed by the set dinner on some nights). The hotel has a very romantic feel but still there were families with children. The atmosphere is calm and restful, with loads to do in the area (easy to book a cab to drive around, as the island is relatively small). I am not rating it as "excellent" because of the staff at reception (save 1 or 2 persons): from incompetent to impolite."
- Travel date: 20th May 2007
"We recently stayed 4 nights at La Palmeraie, and consider it to be one of the best hotel experiences we have ever enjoyed. The hotel is small (60 rooms) and very new. The architecture and interior design is very nice. The hotel is located on a very nice beach, on a lovely lagoon with decent snorkelling. Most importantly, we were treated extremely well by the friendly and accommodating staff and management. Food preparation and service was very good. We would highly recommend this hotel."
- Travel date: 11th August 2006
Salt of Palmar is also called
- La Palmeraie
- la palmeraie mauritius
- le palmeraie