19 Traveller reviews from Holiday Watchdog
"From the moment we arrived at the Hotel Ambre we were treated as if we were priviledged guests with VIP status. All the staff were totally helpful, friendly and courteous. Our room was large and well appointed, the air conditioning was efficient and not noisy, and we had views straight onto the beach, the chamber maid deserved an award for artistic presentation with her towel sculputres!!! Although we didn't have a balcony the layout of the hotel was such that we did not miss it.
The food was first class and we were able to eat everything without the worry of water hygiene. The three extra restaurants were excellent, we spent most of our time in the one on the beach, The fact there were a few all inclusive options in the restaurants meant that you could enjoy waiter service without financial penalties, if you so desired. However the supplements were not onerous. The house wine was French and very good quality. Beautiful white beach, and, we think, the best positioned compared to the other hotels along the way.
We were resting from very busy working lives so were content to only go on a couple of trips, the speed boat day out visiting waterfalls and islands was excellent and good fun. Beware of the taxi and local drivers though, overtaking on blind bends and hills is not uncommon!!!
We are frequent travellers and often stay in quality hotels on business and for leisure. We do not give praise lightly! For us Hotel Ambre was a wonderful experience."
- Travel date: Sat 6th of October 2007
Good location and comfortable hotel
"We stayed here for 11 nights in September on an all inclusive basis. Overall we had a very enjoyable holiday and the hotel met our requirements but a few points might be helpful.
The room was very spacious and the cleaning was of a good standard. We paid the supplement for a sea view and were first given a room in the 600 block which mostly had a view of a very high wall . We demanded a change and moved a few hours later. Note that others were given rooms without proper balconies just french doors opening into the room.
Service is generally good but sometimes random especially in the main restaurant when the hotel was full . One of the restaurant managers , Sheela and one of the main hotel managers were partucularly helpful.
Food - in the main restaurant was generally ok and sometimes very good (usually the pasta) with a lot of choice. The Asian dishes were toned down for European tastes which was disappointing. The French and Italian restaurants were worth it mainly for a change in ambience as the main restaurant could be somewhat manic. The best ambience was the Beach restaurant at night. You could also eat there at luchtimes with a limited all inclusive menu. Be aware that in all of them you can have the all inclusive house wine at no extra cost.
As a general point we have always avoided all inclusive holidays as we like to have a variety of food in different places. We knew Belle Mare didnt offer this( Grand Baie would but not so nice beaches) so for the first time went all inclusive. Our preference was confirmed by this experience - although the hotel was perfectly acceptable.
The beach was great , lots of room and activities if you want them or you could just find a quiet spot away from the central area. The sea was good but you have to keep an eye out for boats as it isn't properly roped off. Warning - if you are a novice sailor do not rely on the staff's very brief tuition on the lasers. My other half had a very nasty experience which could have been fatal.
The guests were mostly 20 something Italians and French which we found much preferable to being in a Brit enclave. We didnt notice any differentiation in treatment.
We hired a taxi driver from outside the hotel for 2 one day tours of the island , 45 euro per day ( sure we could have bargained more but couldnt be bothered! ). These were interesting and enjoyable but no wow factor , Port Louis can easily be omitted.
In conclusion - good beach, large ,busy but comfortable hotel which was absolutely fine but not exceptional. We wouldnt rush back to Mauritius as again it didnt have a wow factor but was still very enjoyable."
- Travel date: Wed 26th of September 2007
Location wonderful, food good, rooms large and clean.
"We were quite happy with the Ambre apart from the fact that our all inclusive finished at 12 mid day. We didn't leave the hotel until 7.30pm. The hotel wanted to charge us Â£13 each for lunch despite the fact that we had missed lunch on 3 days with trips and had eaten in the restaraunts on 3 nights paying suppliments. We felt this was petty and left us with a bad feeling at the end of our holiday. Those of you who think you will eat at Mauirius airport, think again! It has a tiny caffeteria with an equally tiny menu.
The food was good if you like Italian, Chinese and Indian food. If you don't you'll struggle.
On a good note. Fabulous location, lovely beach. Water sports were free and easy to book. The Staff gave instruction where needed and were all good humoured.
Rooms were large and kept clean. We had aproblem with our door lock, it was repaired within 15 minutes.
We found you got much better service with a tip especially in the bar area's.
The entertainment was hit and miss. Some very good nights, 2 excellant bands and some good cabaret type shows, other nights were poor.
Probably would go back in a few years."
- Travel date: Wed 26th of September 2007
Ambre Hotel - A great place place - a shame about the flights!
"We spent 2 weeks in mid November. the hotel was excellent, very clean, good food - particularly the pasta. It is a popular place for Italians - mainly on a 1 week stay. Hence the fact they have some Italian Chefs and pasta of varying types on most days.
The beach was good and clean. I found the water a little on the cold side (as we normally go Carribbean). however this is the side of the Island to go, although again at this time of the year the breeze can make it feel a little cold on some days (SE trades?).
Because this and many other hotels are inside a great lagoon - there is no real depth of water to swim and snorkel. To snorkel you have to go off on a boat trip (2 per day - free - but must be booked). The sailing was good (all done within the lagoon) but boats are easy to capsize (Laser's) and you can cut yourself badly on the coral in the shallow water of the lagoon. Water shoes are a smart move for board sailing or in the Laser's.
Diving was good - apart from the boat. The "Japanese Garden" was the best dive site seeing Bull Sharks and White Tip reef sharks. Because you are diving outside of the reef the swell is really big and getting back into the boat tricky. Booties and fins are better than full foot fins - much kinder on the feet for climbing back into the boat after the dive - overall still worth it.
There is not a lot to do outside the hotel during the evenings (or in the hotel in fact) so if you like to party hard or go out for the evening - forget it. It is all very safe and still a great location. Day trips to the volcanic region on the south (all day) are well worth it and has beatiful scenery. We booked our through our rep at the hotel, but you will get lots of offers in the village - the rep is the best way. You can hire bikes at the hotel - cheap and well worth the trip out. no great dangers on the roads - apart from the obvious.
We are in our early 50's and we enjoyed it. Relaxing but active. The staff were good and responded to dropping them a few chips now and again - without going over the top. You were never left to feel frozen out until you did tip - but is is smart to think ahead.
Would we go back? Yes but not right away. I would also try and give Air Mauritius a miss as the seats on the planes were so hard you got a 'numb bum' - We read this on TA and could not believe it was true - new planes etc. Well BELIEVE IT.
Have a great time!"
- Travel date: Thu 13th of September 2007
OK if you want a large busy hotel but not if you want a quiet enclave
"On our 3rd stay in Mauritius ( having previously been billeted at the Hilton and & Paul et Virginie, both of which we would return to ) I have to say that we were not as impressed with the Ambre as the other places we have stayed.Some people wanting a more lively time in a large hotel & who do not mind a smoky atmosphere would enjoy it more than we did .
Perhaps our perspective was clouded by the fact that during our stay Mauritius bore the brunt of a tropical hurricane , when for 4/5 days of our 10 day stay it was not possible to do anything other than remain in the hotel, dashing between your room & the restaurant facilities through the storms .This put extreme pressure on the building (as most people in the normal good weather would have been outside & on the beach ) .Several staff ended up working days on end without a break as their replacements could not get through, inevitably diminishing the levels of service.Some fellow guests appeared to have little tolerance for the difficulties those staff were working under ,leading to some frayed tempers . Most evenings the planned entertainment was destroyed by the weather ,leading to more disgruntled guests sitting around in spaces not large enough to accommodate them all.
However even prior to the bad weather we found the standard of cleanliness & levels of service at this hotel not quite what we had experienced at our previous stays on the island.
The hotel is large & spread out and fortunately we had a room facing inland so were not directly faced with the storm coming over the sea. The damage was quickly rectified in a few days.
In terms of food we found the self service dining hall was very busy and somewhat functional, whereas the French and Italian reastaurants provided the service and intimacy which we prefer on holiday, and with careful choice didn't necessarily incur supplements .
Like many, our return flight was delayed by over 24 hours and for the last day ,as there was no room at the Ambre ,we had to move a few hunded yards up the beach to Le Palmar, a smaller , quieter hotel to which we would definitely return."
- Travel date: Mon 13th of August 2007
"We booked the Hotel Ambre in October last year for our "all inclusive honeymoon" in May / June 2007.
When we first read the reviews, we were optimistic as the reviews sounded encourging but as time get nearer to our honeymoon, the reviews started to get a bit worrying, to the point I actually spoke to Mecury Direct who told us that the Hotel Ambre was their best hotel in Maurtius and if we had any problems to contact them if we were not satisfied with the hotel.
After a long flight from Manchester via Dubai, we eventually arrived to a downpour,(not a good start), in Mauritius. After a journey of approx 40 mins ina taxi, we arrived at the hotel ambre and on first impressions we were both impressed. The open plan reception with the bar and pool and beach beyond was a fantastic setting. On arrival in the hotel we were greeted by the welcoming team at the hotel who made us feel very relaxed with drinks and nibbles whilst we went through the formalities.
We were shown to our room which was approx 3 minute walk away from the reception area / bars and resturants. The room overlooked the sea but was on the ground floor which we did not want, so we asked the reception team if they could move usinto another room on the first floor, this they did without any trouble at all.
The room was bright, airy and spacious with a fantastic view of the beach and lagoon.
The rooms were cleaned every day with fresh towels and they even asked us what time would it be okay for them to clean the room instead of knocking at 9.00am like you do in some holiday resorts.
The resturants were either buffet style with a massive selection of salads, cold food or hot food during the lunchtime and evening times. Unfortunately we only made it to 2 breakfasts as this finished at 10.00am (we were on our honeymoon).
The A la Carte resturants although charged a small supplement for some of the dishes, are well worth a visit just for the service and attentiveness from the staff who are all brilliant
The drinks although local, were brilliant and very strong (if you know what I mean). The only drinks we paid for drinks was in the disco bar after 1.00am.
The entertainment was probably the only let down in the evening as this was centered around dancing from local dancing groups rather than music, but this was still enjoyable.
The beach is brilliant with a calm sea protected by a reef, there is snorkelling, sailing kayaking, all free whilst on all inclusive. There was also plenty of sunloungers as well with plenty of room on the beach or by the pool without feeling on top of each other.
The weather whilst we were there was mixed but still okay if you can remember it is there winter season.
The manager there was absolutely brilliant, we got on really wel with him, even to the point of getting absolutely drunk with him one evening.
As for being Italian biased, yes it was popular with Italians but there was more English spoken amongst the staff than Italian and we did not feel put out by the Italians (no bad feelings).
After reading all of the negative reviews beforehand, we were worried but after sampling this holiday, we really had nothing to worry about, it was fantastic, relaxing, just what we needed for our honeymoon. Sometimes you cannot always believe what you read.
It must be saifd though that the summer season is really hot, sticky and a lot busier"
- Travel date: Sat 21st of July 2007
Didnt want to return Home would easily have stayed another 4-5 days
"Like most others here I had read the reports and well after 2hrs to Apris and then 11 hrs to Mauritius and my wives case going missing I was prepared for anything. Its a hour long journey over some strange roads but when you arrive at Ambre you wonder what all the bad things were , its out of season so able to get a sunbed and shade where and when you wanted staff are friendly and could not be more helpful , ok so some things are maybe a wee bit worn but the food was excellent no matter what your tastes and if it wasnt then there must be something up with you.
The beds were comfortable and had 10 nights of good sleeps.The entertainment team and most of all Bruno kept us all entertained on the beach or in the bar. Th watersports were all good fun and it was a good mix of nationalities there which also helped. This is well worth the time and money we spent to go there being All Incusive was also good the drinks were all good and the staff can sure mix a good cocktail. So dont be put off by the negatives you will have read from the past ever one there in July were all enjoying themselves also the Night Duty Manager was worth a mention and the porters as we had a taxi at 04:30 back to the airport"
- Travel date: Thu 19th of July 2007