Reviews summary

4
Good
( 172 reviews)
Brilliant
87
Good
49
Average
21
Poor
13
Awful
2
 

12 Traveller reviews from Holiday Watchdog

went as a couple, great hotel and very c...

2
Poor
by
Reviewed Tue 12th of August 2008

"went as a couple, great hotel and very clean and rooms lovely.looking at kenya there wasnt much nightlife outside the hotels so picked a hotel to stay at after the safari that was advertised as having 5 bars.a bit of variety in the evening we thought.think again 1 bar is open in the evening ,harrys bar, only open to over 18s so if you are taking the family you will have plenty of early nights.all other bars close at night although you can take in the hotels nightclub ,we did for about 15 minutes but my partner was over run with the local prostitutes.yes although the hotel has top class security locals can use the club and bar.back to harrys bar , a traditional pub with 1 cd with 12 songs a bit tiresome after a few nights but you do get some great local karaoke twice a week !!! i would give it a miss unless holiday camp entertainment you see on hi de hi is your cup of tea .hotel caters for businesses so if you want a game of pool make sure a conference isnt on or you will be faced with a company and their annual AGM.Jacuzzi didnt work , cant touch the beach without being hassled within 2 minutes and unlike other countries 'no' doesnt work.food is good though but service is so slow so order your tea or coffee before you sit down for breakfast or you wont get it before you finish breakfast.would never go back to this hotel unless i was 102 years of age and was happy to sit in a chair all day with nothing to do. "

Holiday details

  • Travel date: Tue 12th of August 2008

This is a fabulous & unique hotel. It wa...

5
Brilliant
by
Reviewed Tue 10th of July 2007

"This is a fabulous & unique hotel. It was the very first hotel to capture the pure joy of the Indian Ocean.

This hotel is an original & outstanding trail blazer, with high standards & endless charm.

There is an old world feel to the place, which I felt when I visited in the 1960s & 1970s as a child and happily it is just the same today except they have added air conditioning in the intervening years.

A paradise for children & extreme relaxation & pure enjoyment for adults."

Holiday details

  • Travel date: Tue 10th of July 2007

Wonderful

5
Brilliant
by
Reviewed Wed 21st of November 2012

"My boyfriend and I stayed at the Nyali Beach Hotel for 2 weeks during Nov 06. We were greeted with cold face towels when we arrived which was a welcome treat after a 9 hour flight from Gatwick. A porter took our bags and showed us our room (in the Garden Wing) which was OK but the view from the balcony was completely obscured by bushes which was a little disappointing. We went back to reception and asked if we could upgrade to the Palm Wing which was built more recently and therefore of a slightly higher standard. A room was available but at an extra US $25 per night. We decided to take it and I'm so glad we did because it meant us having a sea view, being very near the pool, bar and beach etc.

The room had tea and coffee making facilities, a colour tv, mini-bar, mosi net and lots of lamps which made it feel really homely. We mentioned to reception that there was nowhere to dry the swimming cozzies and within 24hrs a washing line had been put up in the bathroom. Everything was very clean and it had everything we needed although the bathroom was a little tired and the hot water had a tendancy to be a little brown when you first turned the tap on!

The staff at this hotel were 5* and made the holiday for us. The waiters in the restaurants are lovely and everyone is always smiling. The selection of food is pretty good and there was always something I liked - and I'm a fussy eater! If you don't fancy anything from the main restaurant and you're on HB, they give you an allowance in the hotel's 2 other restaurants which gives you that extra choice. They also have 24hr room service which costs an extra £3 than having it in the restaurant - great for when you've had too much sun! Another fab thing about this hotel if you're HB is the pancakes you get for afternoon tea at 3.30pm by the pool.

The gardens of the hotel back on to the beach which is usually empty apart from the soft, white sand. There are a few locals that will stop to chat and ask if you would like to buy their wares but if you say no, they won't keep hassling you. The main nationality of the guests is English although there were a few Dutch and German.

In all, we found this hotel excellent value for money and will definitely be returning at some point. Would possibly consider booking directly with the hotel next time as they throw in a few extras (discount on drinks, free safe etc) and send someone to collect you from the airport which is only 20 mins away."

Holiday details

  • Travel date: Thu 16th of November 2006

Fantastic Nyali Beach

5
Brilliant
by
Reviewed Mon 19th of November 2012

"We chose Kenya for our honeymoon as it was surprisingly cheap when compared to other safari-going holidays such as South Africa, and settled on Nyali Beach Hotel mainly due to its close proximity to the airport (around 20 mins drive) and very close to Mombasa central.
From the moment we landed in Mombasa everything went really really smoothly. We were picked up and transported to the hotel and from the minute we arrived the staff were fantastic.
The hotel is very individual due to its age (60 years old) and unusually laid out, but we felt that actually added to the character rather than modern hotels all looking the same.
The rooms were great with a fantastic view from the balcony over the palm trees to the beach about 50 yards away (and this was in the cheaper Garden Wing), and monkeys arrived at least twice a day to say hello and ask for bananas.
The food was of a very good standard, but the choice became a little limited by the end of our stay. We were given two free meals in the Mvita Grill which is the hotel's high-class seafood and steak restaurant and also a few bottles of red wine. This place has to be visited it really is some of the best food i've eaten.
We had a fantastic honeymoon in Nyali Beach and would not swap it for anywhere. The best thing about the hotel is the staff - they were all so friendly and would bend over backwards to help you out, and provide anything you needed. We also had a 4 day safari in the middle of our 2 weeks which was also fantastic, staying at top-notch lodges and I also recommend that you take the opportunity to do that.
Nyali Beach Hotel is a wonderful place, individual and we have come away with some wonderful memories that will stay with us for the rest of our lives."

Holiday details

  • Travel date: Tue 31st of October 2006

A dream surrounded by the indian ocean

5
Brilliant
by
Reviewed Tue 20th of November 2012

"Top class service, excellent accomodation, superb .
Will be back yearly , a holiday to remember forevever, the staff really can not do enough for you.

Rob and Family
Surrey"

Holiday details

  • Travel date: Sat 28th of October 2006

Fantastic Honeymoon Experience

5
Brilliant
by
Reviewed Sat 17th of November 2012

"We went to the Nyali Beach Hotel for our Honeymoon, arriving on 2nd May this year. We had an amazing time. The location was beautiful, the property spotless and the staff so accommodating I couldnt believe it. They couldnt do enough to help us. Upon arriving at our suite they had a bottle of wine and a bouquet of flowers waiting for us. By the time we had woken from our nap after an overnight flight they had put an archway of flowers around our door. They replenished this everyday with fresh flowers and it was just beautiful.

The restaurants were also good. L'Orangerie had a very varied buffet selection with certain choices available each day. The food was good but admittedly if you wanted a treat you would more likely go to one of the other two restaurants, the best being the Mvita Grill. It had a wonderful setting and lovely ambience.

The pools were both spotless and of a good size. We generally stayed at the pool down beside the beach and we got to know the staff so well that they always kept us good seats with the most comfortable underlay.

The two rooms we were in were both really good. They had the expected facilities - bath/shower, fridge, tea and coffee making facilities, television, air conditioning. The views we had were both down onto the beach, the second being the superior, looking over our pool and onto the beautiful beach.

The hotel itself was actually very quiet. It was the rainy season but we got fantastic weather 13 days out of the 14.5 we were there - warm but not boiling, with a light sea breeze. Supposedly the property is in administration which is very suprising as it is so amazing. There was plenty of entertainment with local music, a bar and disco on site, themed nights, artshows etc etc. There was also a small shopping arcade on site, along with a wide variety of sporting options, including tennis court, pool tables etc.

We loved every minute of it and wouldnt change much at all, if anything would just wish the place had more trade as the staff and location were so amazing that it deserved more busines."

Holiday details

  • Travel date: Mon 21st of August 2006

Prosurf Kenya and Nyali Beach Hotel Fantastic

5
Brilliant
by
Reviewed Fri 16th of November 2012

"Booked this holiday through waveriders in the uk as a kitesurfing package. Waveriders were helpful but a little misleading on the room upgrade they sold me. This was not the hotels fault though and a matter i took up with waveriders on return.
However the hotel was amazing retaining colonial charm with excellent food and service, although a little slow at times (you are on holiday though so chill out).

Swimming pools are amazing, clean, big and deep. Nice adult pools!

The prosurf kite and windsurf centre attached to the hotel was the jewel though. Great location and staff so friendly and helpful you felt like a member of a small family.
Natalie the owner was great and even spent an hour picking some sea urchin spines out of my foot. Now thats what i call service.
Wind conditions were great and you have both flat water and great surf..... but it was the friendly staff combined with a great hotel that made my stay in Kenya the best holiday i have ever had. Totally recommended.

Have kitesurfed all over the world and would rate Nayli beach above the dominican (Cabarete), aruba and Egypt. Will be returning"

Holiday details

  • Travel date: Wed 16th of August 2006

Colonialism from an age gone by

5
Brilliant
by
Reviewed Wed 14th of November 2012

"We were sent to this hotel after our original choice of hotel's refurbishment was not ready in time. Bigger than we would have chosen but staff cannot do enough for you, all very friendly and helpful, food excellent and good choice. Has a slightly faded look but plenty of style. Lots of activities. No hassle from beach vendors as they are confined to a tent on the beach and it is up to you if you go in there. Would reccommend it to anyone. Look out for the poor monkey with no hands who frequents the area round the tennis courts and also those who pinch the sugar sachets from the breakfast table. All adds to the fun! Make sure you visit the crocodile farm and the animal park with the baby hippo who adopted a huge tortoise as his Mum."

Holiday details

  • Travel date: Sun 23rd of July 2006

Lovely Nyali

4
Good
by
Reviewed Thu 8th of November 2012

"We went to the Nyali Beach Hotel when Travellers Beach Hotel (to which we had been before) burned down.

We have since been back to Nyali every year. Staff will do anything possible to ensure one's stay is enjoyable. The food is tremendous in quality and variety; the setting is exquisite. It may not be quite as smartly finished as some other hotels, but we feel this is more than compensated for by charm, character and atmosphere.

There is enough space to spread out even when the hotel is full, which it was this year, despite still being in receivership - if we could afford to buy it ourselves, we would!"

Holiday details

  • Travel date: Mon 24th of April 2006

quiet and relaxing

4
Good
by
Reviewed Tue 16th of October 2012

"just back from 2 weeks at the Nyali beach Hotel,Mombasa.
Had a fantastic time,although felt I wanted to review the hotel as Ive used this site myself and found it really useful.
My first impressions of the hotel,I have to say were a little disappointing.The staff were very helpful from the moment we arrived but the place itself felt a little tired and not the 4*+ I had expected.
We had declined an upgrade and had a room in the main wing of the hotel,the rooms are of a good size and clean and tidy but again,perhaps in need of a little decorating to bring the standard up.
However,despite my initial feelings of disappointment,the hotel grew on me through our stay,due to the great food, and very helpful,pleasant staff.The place was also very quiet and relaxing-nobody in the pool for most of the day!
On the whole I would say the hotel is a good middle class hotel but perhaps not quite the 4*+ rating given in many English brochures.
Watch out for the monkeys that visit your balcony,keep your door shut!!!
Dont wear white bikinis ladies-the top pool,nice as it is seems to turn white cossies into yellow ones!
Try the Myvita Grill restaurant in the hotel grounds,great food.
Also,the beach is great,dont be put off by hawkers and sellers,theyre not too bad if you just say no!"

Holiday details

  • Travel date: Fri 21st of April 2006

Fantastic Hotel

4
Good
by
Reviewed Wed 7th of November 2012

"My wife and I have just returned from a two week honeymoon at the Nyali beach hotel. What a great time we had!

Every single member of staff goes out of their way to make you feel welcome and to do everything they can for you. Look out for Martin in the Orangerie, and Lilian on pankes. Oh, and Joseph on eggs...

We found the room to be fine - not 5 star by any means, but probably is for Kenya. The food was great in all three restaurants. English football on in Harry's Bar (air conditioned) most days.

Afternoon tea at the pizza place is a nice touch. If you are on half board and fill up at brekkie, it's enough to see you through to tea.

The beach is beautiful, although there are the usual boys selling trips and things. The beach is certainly not a no go area anyway...

It is the hotels 60th birthday this year and they have just had the first of a few parties. The General Manager told me profits are up 30% on last year, so things are looking good for the hotel.

Honeymooners extras - Flowers round your door every day, flowers in the room, a bottle of wine and also a free night (excluding drinks) at the Mvista Grill restuarant (I had £20 lobster, which was great). This offer might be for Kuoni customers only though?

If I have any complaint about this hotel, it is that you have to sign seperate bills for drinks, food, mini bar, room service charges, etc. And if this is the worst I can think to say...

Would also recommend a trip to Haller Park to feed the giraffes, amongst other things, and the safari to Voi Lodge. Wow, what a view!"

Holiday details

  • Travel date: Sun 16th of April 2006

Fantastic Wedding

4
Good
by
Reviewed Mon 5th of November 2012

"We went to the Nyali Beach Hotel in January with our family and friends to get married. I was a little worried about it as I have read the reviews in this site and discovered the hotel is in receivership. I emailed the hotel direct and got a very reassuring and personal email back.

Upon arriving, hot, tired and hungry ... we were greeted with cool, wet towels and a glass of cold fruit punch.... and it only got better from there.

The hotel is lovely, a lot bigger than we thought, and the main pool is huge. Although the hotel obviously had a lot of guests (evening meals were always busy) it was always quiet during the day. Set in beautiful gardens, with the gorgeous powder white, sandy beach just seconds away.

Our wedding arrangements were sorted by the wedding co-ordinators within hours of arriving, and so we could just sit back and relax for the rest of the holiday. All we had to do was turn up on the day!

The wedding itself was perfect. Beautiful setting, lovely flowers and cake and the staff could just not do enough to make our day special and unique.Would definitely recommend anyone thinking of getting married abroad to come here!! The wedding location had been decorated beautifully and the staff made a real fuss of us the whole holiday. Perfect.

Meals in this hotel are excellent, a very good choice of food. And as others have said there were cakes, tea and freshly cooked pancakes at 3pm every day.

The thing I would mention is that we felt we had been mis-sold the 'half board' basis. Half board actually means you can have breakfast and dinner in the main buffet restaurant (L'Orangerie). If you want to eat in one of the other A La Carte restaurants you will be given a 450 ksh allowance ... and you have to pay the extra on top of that. Still ... wouldn't stop me going back to this lovely, friendly hotel.

I really hope that someone takes this hotel under their wing soon, as it would be a crime for it to have to close."

Holiday details

  • Travel date: Sun 19th of March 2006

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