10 Traveller reviews from Holiday Watchdog
Amazing Kole Kole!
"We've just returned from the most fantastic two weeks at the Kole Kole and had to write a review! We have both stayed in luxury hotels around the world and were blown away by the Kole Kole - from the second we were met by Patrick and the team in the large open palm-roofed reception and were met by the sounds of the fountains and waterfalls, the birds and the monkeys, and a cool drink, to the moment we left, we were treated by the fabulous staff to a very special experience. The rooms were beautifully furnished - the photos can't do them justice, and were kept immaculately clean by Peter. The balconies are very large and have double loungers along with tables and chairs.
The grounds are beautiful and looked after every day, and there are so many different areas to sunbathe - either around the infinity pool with its fountains, on the large grassy areas among the trees and palms overlooking the beach or there are powder sand terraces inbetween the grass and the sea which are lovely to relax on when the tide comes right up to the rocks. You can leave your belongings in safety thanks to Francis and his colleagues in the security team keeping an eye on them.
We had read a number of reviews which warned of the beach boys, but walked for hours on the beach to the right of the hotel every morning and really didn't find it a problem at all. A good tip is to say hello and have a quick chat and then explain that you want to go for a nice quiet walk together, say thanks, and every time the beach boys were great .
The food at the Kole Kole is wonderful - we were lucky enough to have so many options every day that we didn't get bored, various different fish and meat options, indian, african and italian at each meal. We really can't express enough how great the food was, and Silas who greets you at the door and all of the chefs and waiters and waitresses (Edward for example) were so friendly, helpful and nice. We have never experienced this level of service in any 5 star hotel. It was unbelievable.
After dinner at 9.45pm every evening the Animation team puts on a show. We were a bit dubious to be honest, as we're not usually the entertainment type, but we were both transfixed - every night the show was different - from acrobats (at one stage one holding up six or seven men) to the far east show. All of the shows were excellent, and the acrobatics, dancing, costumes, light and sound very professional. The Animation team also play volleyball, football and much more with you, so you'll get to know them. We thought they were all excellent, Teacher and Grace for example.
Around the pool there are two bars, both great - Kenedy, Mohammed and Bongo were great to us, and Fondo who looks after the pool area has the biggest smile ever.
One thing we both said is that the Kole Kole is the only place we would ever go to twice, and that's not because it's such a beautiful hotel in a beautiful location with immaculate service - it's all because of the people who work there. Make sure you get to know some of them - they are wonderful!"
- Travel date: Mon 8th of October 2007
"We have just come back from a 2 week stay at the Kole Kole (part of the Baobab Beach Resort) and we didn't want to come home!
The rooms were luxury with bed loungers on the terrace or balcony in the deluxe rooms, the food changed everyday and there was quite a range for everyone. The infinity pool was spotless and the staff at this resort couldn't do more to help you. Best of all we would say our best thanks to certain members of the animation team "Teacher, Bajar and Habiba" they made our stay such good fun and so welcoming, it was a honeymoon we will always cherish!
We will be back!!
Kristy & Bruce"
- Travel date: Thu 20th of September 2007
ABsolutely gorgeous views!
"What a fantastic hotel - we arrived both on our first day and after our safari to cold flannels and absolutely gorgeous fruit punch-just what you want after 9 hours on a plane!! This hotel is right on the beach - white sand and warm, blue sea. However, if you want to sun bathe on the beah, forget it. There are beach boys all over the beach. Some want to sell you things and a few want to just talk. They will be grateful if you for water and clothes and shoes, but make sure if you give them this, you take it down to them in a bag, as if the security guard is seen allowing you to give hotel water to the beach boys, he stands a chance of losing his job. If you want a walk on the beach, to avoid the beach sellers, try ingnoring them and walking a little way intot he sea - it works!!
All of the hotel staff are the most wonderfully friendly people - you can't walk past them without getting a 'Jambo - how are you?', and they will be delighted if you strike up a conversation. The bar staff especially will love to talk to you - it makes their job more interesting and improves their english and so thier job prospects -if you wear a football shirt, you will have an automatic conversation! The food is really good - there is always pasta and sauce, fish, a stake or chop, soup (although some strange varieties - one night we could have had goat broth - needless to say, we didn't!!), chips, veg and rice, as well as secial dishes - if you are there for the Gala Night, you are in for a treat!! There are something like 560 rooms, but we were there in what was peak British holiday time - mid august - and it was never busy - you saw so few people, probably because the grounds are so big you are all spread out. The entertainment staff are great - fun activities in theay, but not they interupt people who don't want to take part and brilliant shows at night.
There is a Maasi market on a wednesday which is a chance to buy good quality goods, and have some fun trying to bargain with some of them - i got a banana leaf picture down from 1500 shillings to just 300 shillings. Be warned - they may give you a sob story about their family, but be firm!!
The rooms in the hotel are really nice - next door at Kole Kole the rooms are bigger with a 4 poster bed and huge balconies, and they also have a nice pool, but i prefer Baobab - Kole Kole is flat and open, whereas Baobab has slopes, is split up and has little nooks and crannys - i felt a lot more comfortable there! The pool at Baobab is small, but as it is so quiet, it is never busy...other than when water polo is going on!
Overall, an amazing hotel, with the most friendly staff and in an amzing location."
- Travel date: Tue 11th of September 2007
Amazing Holiday at Baobab Beach Resort and Olonana, Masai Mara
"We have just returned from an amazing week in Kenya; spending time at the Baobab Beach Resort, Diani (Mombassa) and 3 days at Olonana Safari in the Masai Mara,. We had the most amazing week.
The Baobab is a fantastic all inclusive - food, accomodation of a great standard but above all the people are amazing. Everyone working at the hotel is friendly, welcoming and nothing is too much trouble. The animation team are the best- say hello to Jimmy, Eddie and Emanuel..they went out of their way to make our holiday one to remember and we left feeling privileged to have met them.
Olonana was also incredible. 5* luxury with a warm welcome from everyone. Joseph our guide was awesome, his knowledge, enthusiasm and sense of humour meant we spent 3 fantastic days experiencing the masai mara at its best, great wild life including wilderbeast crossing the river during their migration and great fun. We booked the flights and package at baobab through first choice, we booked the safari independantly through NAKED WILDERNESS. POPSY is fantastic, her commmunication, planning and care before and during the safari made all the difference - you can contact her via email: [email protected] or tel 254-20-4441860.
Having stayed in 5* accomodation around the world I can honestly say the hospitality in Kenya was as good as it gets. Hope you enjoy Kenya as much as we did!"
- Travel date: Mon 27th of August 2007
"we have just returned from a wonderful holiday.We spent one week at the hotel but it was not long enough.I booked the Baobab Beach Resort but then decided to upgrade our room and stayed in the Kole Kole (the sister hotel).This hotel was 5 star luxury,the room was amazing.The hotel grounds,reception,bars and resturants were all great and the same can be said for the baobab.The staff at the kole kole were the most friendliest that I have ever met on my travels right from the maintenance men through to the hotel manager.The entertainment team were great and their shows in the evening were wonderful,something different each night.The food was great all cooked as you wanted it not left standing for hours.I cannot understand why the kole kole isnt in the holiday brochures or on the baobab website as I am sure that it would appeal to most british holiday makers as there is mostly Italians but got on with them very well.The only downside is the beach,it would be great if it was private as you are bombarded by the beach boys trying to sell you something all very nice people but gets on your nerves after a while.All in all a great holiday and we are hoping to go back there in January for 2 weeks then do a safari.I would recommend this hotel to anyone."
- Travel date: Tue 21st of August 2007
Trip of a Lifetime!!
"On our trip to Kenya we stayed at the Baobab Beach Resort for the first 4 days of our trip. After 8 days on safari, we planned to come back to the Baobab for a few days to relax before returning home, but when we saw the Kole Kole (Baobab's sister resort next door), we changed our plans and upgraded to the Kole Kole. And we are very glad that we did. Our room at Baobab was fine, though older and showing it's age. We had a room facing the ocean and were greeted upon arrival by monkeys on our balcony. (What a nice welcome to Kenya !) The air conditioning was noisy and had trouble keeping up with the heat. I do understand that the rooms in the bungolows are newer and nicer (though no ocean view).
The Kole Kole is a much newer hotel (just opened in the last year) and gorgeous!! The rooms were very spacious (2-3 times the size of our room at Baobab), clean, elegantly decorated and had floor to ceiling windows/siding doors opening on to a huge balcony with a view of the ocean. The infinity pool was amazing (spent a lot of time in or near the pool :) It was beautiful during the day, but at night with the lighting they have, it was breathtaking.
The service at both locations was excellent and the staff couldn't have been friendlier or more helpful. I had a lot of fun learning some Swahili (mostly from the waiters and servers). They also have a very nice spa. The prices were so reasonable I had several treatments.
We thought that the food at Baobab (which mainly caters to Germans) was good, but expected that the food at Kole Kole (which caters to Italians) would be better. We were right!
Kole Kole is a little more expensive, but I would say it was well worth it. If we have the opportunity we will definitely go back. Our only surprise was that we ran into no other Americans on the trip. It's too bad, because they are missing out on a wonderful experience, a beautiful country and some of the friendliest people in the world."
- Travel date: Tue 14th of August 2007
Baobab beach resort diani brilliant holiday
"Stayed at the Baobab instead of the southern palms (due to fire) stayed in the standard room which was brilliant overlooking the sea. Hotel staff excellent and very attentive (couldnt do enough for you). Animation team excellent lots to do, lots of activities. Great shows at night. Only downfall was that diet drinks were not included in the all inclusive and as are son is diabetic was a bit of a problem until one of the waiters noticed he was diabetic and told us to go and talk to the manager who agreed to let us have diet coke on the all inclusive. The monkeys pinching food at afternoon tea time was most entertaining. Not many English people stayed at the hotel lots of arrogant Germans, Italians and French (but didnt really bother us to much). Went on safari with Kenyan Adventures was brilliant we saw the big five Carlos our driver was most patient and thats what you need on safari. Stayed at Voi safari lodge on first night rooms very poor but other facilities good. Second night at Ngulia Bandas which was fantastic. Safari was long and hard tiring for children but well worth it. Take plenty of imodium 2 out of 4 of us needed it. Both children got ear infections but didnt bother with a doctor cos you can buy antibiotics at Diani shopping center chemist for 800 schillings. Cheapist place for malarone is definately Boots on line very good service. We bought our visa on arrival in dollars which was much cheaper than messing about doing it here didnt need to get photos either. Kenyan people very friendly we tipped the bar staff and found this was appreciated and were invited to meet some of the waiters families because even a small tip makes a difference. We had a great holiday but Kenya is not for the faint hearted. Because the contrast between the hotel and Mombasa is striking."
- Travel date: Tue 14th of August 2007
"I changed my destination after reading the reviews on tripadvisor.
I was destined for another resort North of Mombasa but when I read the review for the hotel I searched tripadvisor for alternatives.
Baobab came up favourabley on other reviews and I asked the Travel operator if I could change as they featured this resort on the webiste and I knew there were vacancies.
Tripadvisor came up trumps for me. The resort was great - the food was good (although a little repetitive) and the service and people were excellent.
The only thing I would say top watch put for is if you fancy your favourite tipple instead of the local brands - do not tip befiorehand thinking this will get you favours- they will chrage you with roughly 300 shillings per drink for international labels.
All in all my family and I had a great time- the safari was booked when we arrived - a day trip snorkelling with Charlie Crab was worth the money - and the resort itself was idyllic in its setting.
I will definitely use tripadvisor in futrure before I book ANY holiday."
- Travel date: Mon 13th of August 2007
Just spent 2 weeks at Baobab Kole Kole with my 12 year old daughter and had the time of our lives. Kenya is an amazing placeâ¦â¦.great people and a wonderful countryâ¦â¦more of an experience than a holiday.
Kole Kole is lovelyâ¦â¦is very new and the rooms are large with 4 poster beds made from the Baobab treeâ¦â¦with a fantastic sea view. Diani beach is brilliant white sand and gorgeous blue seaâ¦â¦.dont let the comments about the beach boys put you off the beach in any wayâ¦they are very polite and you really shouldnât miss the opportunity to walk down the beach or swim in the sea.
The food is very varied â¦â¦.and the service great. The best bit though is the animation team who work very hard indeed and do some great showsâ¦â¦.special mention goes to Grace, Carol, Habiba, Katherine and Dave who were great with my daughter.
The safari was an added bonusâ¦.we went with DM Tours to Tsavo East and West and stayed at Galdessa camp and Severin campâ¦..both amazing â¦..the hippos walking round your tent at night is surreal.
We also did the Dolphin tripâ¦â¦however didnât spot any but had a great day sorkelling and had a great crab lunchâ¦â¦mmmmmmmmmmm.
Another trip I would highly recommend is the Eco Trip to several villages, and schoolsâ¦..it really is an eye opener â¦â¦.but you really must do it (remember to take plenty of sweets with you for the kids) !!!
All in all an experience of a lifetime and we will definitely return
- Travel date: Thu 9th of August 2007
Amazing Honeymoon Destination
"We stayed here for two weeks on our honeymoon and arrived to rain but this soon cleared up and we had sun for two weeks with morning short showers. Our room was in one of the cottages so was amazing - bath robes, t.v (not that we watched it!), bottle of wine and fruit. Monkeys everywhere around the resort and on balcony, even Baboons! Food was excellent when you think about where you are and I,m a veggie and there was loads to choose from. The resort was good but Kole Kole next door was brilliant and quiet and we were able to use it with its infinity pool. Beach boys are a nuisance so we ended up only going onto the beach around 3 times. Staff are all so so friendly and welcoming and honest.
Definately recommend Tsavo East and West as the animals are amazing and the accomodation is out of this world. Everyone should go and take old clothes with you to barter and give to the locals.
All in all we had a wonderful time here and would recommend it to anyone."
- Travel date: Fri 27th of July 2007