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Reviews summary

4
Good
1165 reviews
Brilliant
427
Good
393
Average
198
Poor
86
Awful
61
  • 5 room
  • 4.5 pool
  • 4.5 beach
  • 4.5 service
  • 3.5 dining
  • 3.5 amenities
  • 3.5 value
  • 4 food
  • 3.5 cleanliness
  • 4 location

26 Traveller reviews from Holiday Watchdog

Good location though the hotel needs improvement!

3
Average
by
Reviewed 26th July 2018

"Good Points 1. The food is excellent. 2. A majority of the staff have good PR. 3. The time allowed for breakfast, lunch and dinner is excellent. 4. The food served outside meal times is also very good with a big variety. 5. The rooms were clean Bad Points 1. I was shocked that during all meals the staff (management)rush to put food on their plates as soon as the dining area opens without even giving a chance to paying customers to eat first. This paints a very bad picture to paying customers, I've never seen it in any other hotel and It is therefore No surprise that most of them are so fat! 1. The rooms have ancient TV's which need urgent replacement. 2. There was a persistent smell in the bar next to the dining area that could not be explained even after I asked. 3. The hand dryer in the male toilet next to the dining area broke down on my first day there, was removed and by the time I left had not been returned. 4. the waiters kept on asking for the room number, something I've not seen in any other hotel. My opinion is that if I have a genuine Bamburi tag around my wrist, why keep on asking. 5. I was shocked that a hotel of the stature of Bamburi had not paid for full DStv (something even local bars do) and as a result I was unable to watch Formula 1. 6. We only had 2 bottles of water per day in the room and when we asked for more we were told that was the policy. We were forced to carry extra glasses of water every evening. 7. The bar alongside the pool area should be equipped with stools for those who want to sit at the counter and enjoy the ocean. This is what other hotels do."

Holiday details

  • Travel date: 1st July 2018
  • 4 Location
  • 4 Beach
  • 4 Room
  • 4 Pool
  • 3 Service
  • 4 Dining
  • 3 Amenities
  • 3 Value
  • 5 Food
  • 3 Cleanliness

The Hotel

5
Brilliant
by
Reviewed 3rd June 2015

"This hotel was my best we had fun the workers were friendly i was so glad to be there with my family it was worth my money the beach and the people were so friendly .i would like to come my next holiday. "

Holiday details

  • Travel date: 3rd June 2015
  • 4 Location
  • 5 Beach
  • 5 Room
  • 4 Pool
  • 5 Service
  • 4 Value
  • 4 Food
  • 4 Cleanliness

Upset

1
Awful
by
Reviewed 25th August 2011

"Went on a family holiday to Kenya recently and Bamburi Beach Hotel spoilt the whole trip. Worst hotel I have ever been to. We were there for three days. Would never go there again even if they paid me for it and gave free accommodation. Nothing was right. Staff were not polite, they listen but nothing happens. Needed to call several times for room service before anything is done. Food was awful. Being a vegetarian, they could not cater, although we had sent an email 4 weeks in advance with our requirements. Manager confirmed he has seen the email, but that is as far as it went. The chef denied any knowledge. Only had dinner on first day, but never again. Ate out in nearby hotels and the food was wonderful. Dirty rooms. Towels smelt of urine, linen never changed. Salty water in taps. Licking pipes so the whole floor was full of water. They provided a small jug of fresh water for brushing. If you asked for more water, it never arrived. Been there many years ago and we really liked it so went again. BUT NEVER AGAIN. I would not recommend it to anyone. It is less than a one star hotel."

Holiday details

  • Travel date: 16th August 2011

Never again

1
Awful
by
Reviewed 10th October 2011

"Went on a family holiday to Kenya recently and Bamburi Beach Hotel spoilt the whole trip. Worst hotel I have ever been to. We were there for three days. Would never go there again even if they paid me for it and gave free accommodation. Nothing was right. Staff were not polite, they listen but nothing happens. Need to call several times for room service before anything is done. Food was awful. Being a vegetarian, they could not cater, although we had sent an email 4 weeks in advance with our requirements. Manager confirmed he has seen the email, but that is as far as it went. The chef denied any knowledge. Only had dinner on first day, but never again. Ate out in nearby hotels and the food was wonderful. Dirty rooms. Towels smelt of urine, linen never changed. Salty water in taps. Licking pipes so the whole floor was full of water. They provided a small jug of fresh water for brushing. If you asked for more water, it never arrived. Been there many years ago and we really liked it so went again. BUT NEVER AGAIN. I would not recomend it to anyone."

Holiday details

  • Travel date: 15th August 2011

bad holiday not happy with thomas cook

1
Awful
by
Reviewed 29th June 2011

"bad food ill for a week pool area very packed in small space trees and grass should be used beach very bad dirty vater jelly fish and sea weednot a ch worst i have ever seen in my life"

Holiday details

  • Travel date: 27th June 2011
  • 5 Room
  • 4 Service
  • 1 Dining
  • 3 Amenities
  • 1 Food

Brilliant

5
Brilliant
by
Reviewed 25th October 2010

"Me and the missus went there in march-april 2010. There is always plenty of choice with food.There is a restuarant on site called fishermans cave, but they welcome passing trade and you have too pay for the food. pointless in our opinion as the food served free is just as good. Entertainment everynight although it repeats itself in the second week. Met some fantatic people, many of which have been to this resort 4-8 times, not including mama bamburi who is a friendly german lady who appears to live there. I would have given this resort a 10 if it wasnt the pressure from staff for you to purchase wine.... example, JP Chenet at 2,800 ksh. (£28.00)approx. if you use anything from your minibar in the room make sure you go to the local supermarket (about700 ksh return in taxi)to stock it back up, (bottled water, chocolate crisps etc) because the prices are really high otherwise. make sure you keep all receipts from any drinks icecreams etc that you do have, most people got non-existent bill when checked out. (cover you hotel wristband, locals will come too you and say they work there and could they borrow money and pay you later!) If you venture onto the beach, dont panic when the sellers come too you, they are friendly and respect you if you respect them. A LITTLE TIP, if you take old clothes on holiday, you can use them to trade with ANYONE,I traded old pairs of boxer shorts, (not ripped clothes) or even leave them as your tip for a member of staff. Did notice a few tourist (english, german etc) taking a lady of the night to their room, not too good for kids to see. The second week of our holiday was during easter, this weekend was really busy with rich africans,being a religious country they also celebrate it. The unfortunate thing was that most of them were rude and ignorant. But this only lasted a few days. Airport is corrupt, security will try most things to get a dollar from you. (US Dollars) If you can, take some $1 notes, its cheaper than giving other currencies as tips. LAST PIECE OF VITAL INFO: DO NOT USE LESS THAN SF50 SUNCREAM AND USE IT EVEN IF OVERCAST I GOT SEVERLY BURNT TAKE SOME ALOE VERA AS A PRECAUTION."

Holiday details

  • Travel date: 23rd October 2010
  • 4 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food

Fab hotel!

5
Brilliant
by
Reviewed 12th May 2009

"My boyfriend and I stayed at the Bamburi Beach Hotel in April 2009 and we had the most amazing time! Our room was lovely, we had a double bed plus a single bed and a balcony that looked out over the pool area and the beach. A great view to wake up to every morning! The bedding and towels were changed daily and we had no complaints regarding smells or threadbare sheets. The food was buffet style but there were always lots of things to choose from. There was a bbq section that had different meats every day, a fish grill that again was different every day as well as a large vegetable and salad section. There is also a snack bar round by the 2nd smaller swimming pool that served pizza's etc if you fancied something different. We went to the Fishermans Cave restaurant 3 times and had a wonderful meal each time, the steaks are delicious (and huge!) and the fish is so tasty too! You have to pay at the Fishermans Cave but you get a 20% discount, we paid no more than £38 for a 3 course meal with drinks. The main pool was busy and there are always things going on in and around there. My boyfriend played the water valleyball and water polo every day! There is a bar by the pool and this is also where the evening entertainment happened. We were all inclusive so all drinks were included apart from anything that was imported (eg. they had a house vodka which was all inc. but you had to pay for Smirnoff, the coke-a-cola was all inc. but you had to pay for diet-coke ). The staff were all great, the waiters and waitresses work all hours in the restaurants and then again clearing tables in the evenings. The animation team were fab, they are around during the day doing the water aerobics, volleyball, football etc and then again in the evening they are hosting the entertainment. The staff really made our holiday, they were all so happy every day, not a grumpy face to be seen! Every day the hotel arranges a day trip and I think in our 2 week stay we did all that was on offer! We did a trip to the local Haller Park, a wood carving centre, Ngomongo African villages, the crocodile farm, the list goes on! You pay approx £2.50 for the transport then the entrance fee. I don't think any of the trips cost more than £10 each including the transport. I had arranged with First Choice that I could take an extra suitcase with gifts for a local orphanage/school. Lucas from the animation team arranged for a taxi to pick us up and take us to a local orphanage (Karen Little Hope Childrens Centre), where we given a tour of the school and met the children. It was a very humbling experience but to see the kids wearing the t-shirts we took them and singing and dancing made it even more emotional. Before we left the UK I had arranged a 1 day and a 3 day safari with a Kenyan company rather than book through the tour operator. This not only saved us around 50% of the money but meant that the money was going straight to the Kenyan company and also meant that we did not have to check out of our room while we were away. "

Holiday details

  • Travel date: 7th May 2009

Fantastic Holiday

5
Brilliant
by
Reviewed 16th January 2009

"Single White Female visited for two weeks and what a wonderful time. I met lots of English people there who had visited the same hotel for several years running. This is a smaller hotel compared to the others, and having listened to many people's opinions it is the best. And I can see why. You get lots of personal attention, especially if you are a lady on your own. Personally I liked all the attention, but one thing to point out to other single ladies - be a little cautious, and don't always believe what you get told. I would recommend this hotel to everybody. Everything was just amazing, and the staff work so hard, and really look after you. Special mention to Marcy and Silas in the restaurant. John and Masha the waiters. And to Florence who taught me some Swahili. The food, the staff, the facilities, the sun, and the entertainment was amazing, all you have to do is soak it all up. My only one dis-appointment was that there were no sun loungers on the beach! Probably because of the beach traders. But don't let this put you off. Just be firm with them, and don't give them your name. Make one up! Tip - ask for the hotel programme for your stay. I didn't realise there was one until near the end of my holiday. There is a whole programme of daytime entertainment, trips organised by the animation team, and evening entertainment. You won't be bored. Tip - see Victor the First Choice rep for any trips that you want to do. He is lovely. "

Holiday details

  • Travel date: 16th January 2009

What a great Hotel , we got what we paid...

4
Good
by
Reviewed 18th July 2008

"What a great Hotel , we got what we paid for and more .We arrived after 4 days on safari to a very warm welcome , the rooms are clean and comfortable and the staff are friendly. The pool is again clean and warm ,the sun beds are a little uncomfortable though so ask for 2 cushions. Pay no attention to any reviews that slate the beach and the beach boys ! the water is fab and the beach boys are polite to start with, if you are nice but firm you will have a lot of fun with them,and just say no if you dont want anything. Night life is interesting, the hotel entertainment is a bit cheesy , the bar can be fun however. Outside the hotel take a taxi and get them to wait for you it costs peanuts to get to most places and they dont mind waiting, we had fun in some of the local bars and a very good curry .All in all the holiday was good value for money. One peice of advice fly with the Kenyan airline from Heathrow to Nirobi because Monarch airways are really bad and are always delayed.go direct on a safari from Nirobi and end up in Mombasa and ofcourse book the hotel direct and you will get it a bit cheaper."

Holiday details

  • Travel date: 18th July 2008

Infact this is an hotel we found very ne...

2
Poor
by
Reviewed 19th June 2008

"Infact this is an hotel we found very near to the town centre.It's minmum twenty minutes drive to town from this hotel.The rooms have good space and the hotel spacing is so good.The food is fantastic and the hotel staff we foud them very kind.The beach is good but you can only swim during the low tide.When the high tide comes there is that beach wall that prevents you from swiming unless you are a good swimmer.The beach traders are there to hassle you the first day but when you get used to them then they are so friendly.For the safari we booked to tsavo east and west for three days with S.AA Julius email [email protected] We found it nice to do the safaris with the local company because they get profit to look after thier extented families as they call them.During the exmas eve there is alot of fantasy."

Holiday details

  • Travel date: 19th June 2008

We booked this hotel for december 2007 f...

2
Poor
by
Reviewed 18th June 2008

"We booked this hotel for december 2007 from other recomentations we read from forums.I and my wife enjoyed alot from day one upto the last day.We stayed for two weeks which was wonderful during the xmas.The food was fresh and we could order extras whatever we needed.From the reception staff to animation personel there was good care taken for us.At the beach it was not posible to swim during the high tide.This is because of the high wall build to prevent the sea water.The beach traders are there with some hassle but when you get used to them, then they are become your best friends.We booked our safari three days to tsavo east and west with {Julius}his email [email protected] We hope it's a good idea to do safaris or other small excursions with the locals for they have to earn money to look after thier extended families as they told us. We knew Julius from trip advisor forum where other guests had recomented him. We wish to come back to this beuatiful coastal hotel as soon as we have enough funds to travel. Paul and Susan."

Holiday details

  • Travel date: 18th June 2008

wasnt very clean but better than travell...

1
Awful
by
Reviewed 20th May 2008

"wasnt very clean but better than travellers beach. Food not brilliant same thing most nights. staff very friendly but again beach is a no go zone you are constantly harrassed by the beach boys. Witnessed plenty of prostition going on within the hotel which was quiet amusing old men with the young girls how very sad. Wouldnt go back, it cost us £860 to fly home a week early hygene is not the strong piont of the hotel."

Holiday details

  • Travel date: 20th May 2008
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Hotels near Bamburi Beach Hotel

Top traveller tips for Bamburi Beach Hotel

  • by Upset guest

    "Try other hotels if you are in the North coast. DO NOT book at BBH even for free"

  • by Upset guest

    "Only go if the hotel gives free accomodation and make sure you eat out."

  • by rambo

    "sorry....... to bad would give it 1 star rate as it needs alot off work onpool area seating and food and beach "

  • by blackadder

    "Go, Its Fun And Friendly And A Great Experience"

  • by Hamster79

    "All the day trips organised by the hotel were excellent and great value for money."

  • by LC_72

    "Jambo Mombassa Tour & Red Elephant Safari"

Bamburi Beach Hotel is also called

  • bamburi beach
  • bamburi beach hotel kenya
  • bamburi beach hotel mombasa

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