46 Traveller reviews from Holiday Watchdog
best holiday and hotel we have ever had
"everything about the hotel and staff was first class. We went with our daughter and 17yr old grandaughter and were a bit apprehensive because we had seen a few negative reviews. We had paid for superior rooms but when we got there we were shown the small print which said we hadn't but the rooms we were put in were great, right next to the olympic pool.When we spoke to our rep he said that we had paid for superior rooms and straight away we were offered the most beutiful rooms ever but we were happy where we were so declined the offer of moving because we were settled and happy where we were anyway. Then 4 days away from the end of our holiday we decided we would like to change because it was getting hotter each day and the hill was getting too much, we were offered another superior room without any bother so it was like two different holidays. The new room was above the main pool and was more livlier and nearer the strip whilst up the hill was quieter. We were offered the 900 rooms but they were further up the hill and too quiet for us. There was good range of food in both restaurants but the food in the main complex seemed hotter, most probably because it was the busiest, They both catered for most cultures so we had a field time trying all sorts of different foods. The presentation was lovely and the staff were always so friendly, The only downside was the entertainment, but with so many different visitors from other countries it is hard to please everyone at the same time.We enjoyed going to the bars on the strip outside especially Aladdins. The beach was immaculate,towels were always clean,I liked the idea of not having to carry towels about, the towel card is a great idea. If you go on holiday here you only need towels if you go on the trips.The room towels are changed everyday and sheets as well.The clinic on the complex were really helpful when my daughter,husband and grandaughter had a few health problems,(not the tummy) like to say a special thankyou to Peter the nurse who was very helpful in many ways and also to Alison, our guest liasion who helped sort our rooms out. We will definately come again,my daughter and grandaughter keep trying to persuade us to come in August, but we need to save up again so perhaps next Easter. Thankyou to everyone for making our stay so enjoyable. highlight was trip to star gazing, not impressed with glass boat see more when snorkelling"
- Travel date: Fri 21st of June 2013
"We have twice stayed at the Tropitel Naama Bay and are planning to return again on Boxing Day. This hotel is fantastic and the staff are a credit to the hotel. The location is great and you are literally a stones throw from the beautiful sandy beach. I strongly recommend this hotel to anyone wishing to have a truly relaxing holiday with NONE pushy in your face staff. The only downside unfortunately, is the onsite clinic. We had been there for 2 days when i got bit by a mosquito i visited the doctor on site and he said that it wasn't a mosquito bite but an allergic reaction to the swimming pool!!! (interesting as I hadn't even been in the pool). I went back a few days later with an upset tummy he immediately gave a wry grin and said I knew you'd be back its all to do with the allergic reaction, the only cure is for me to put you on a drip (at a cost of Â£170 - i declined and immediately went out and rang a chemist back home and was told down have that option go to the chemist and get some rehydration sachets and anti-dior
rhea tablets - which i did and within 24 hours was back to my old self - have since read of others who have had the drip inserted and have remained ill for the majority of the holiday!!!)"
- Travel date: Sat 13th of August 2011
Fantastic Friendly Staff
"Just got back from the Tropitel and it was just a superb holiday from start to finish, the staff are all so helpful and polite, especially Hany, Hossam, Rooniey and Ahmed from the reception bar. These guys work very long hours but always have smiles on their faces and very polite, we stayed in 900 block which is the executive and its fab, it has double king size beds and excellent bathroom and restaurant. The walk can be a bit tiresome but usually there is a golf cart waiting to take you up to your room,also its away from the main complex so its nice & quiet. The food is of a good quality from this restaurant and better than the main block, its always beef, chicken, pasta or salad and a bbq option, generally quite tasty but not good for kids i dont think. All in all i would go back as its so relaxing, downside is local spirits all taste the same, beer & wine are good though. Tip; Take tummy tablets as you will get the trots!! "
- Travel date: Sat 16th of July 2011
âMuch better than last year! Excellent Hotelâ
"My friend and I stayed at this hotel the same time last year and would say that the hotel has improved dramatically.
The Hotel Reception were excellent this time on arrival! they even managed to get us in the room next to the one we stayed at last year so we were more than happy with that.
The Hotel room was so clean as always! and caters for our needs. The hotel cleaner Allah even checked with us every day to make sure we were happy!
There were 4 pools in the complex, we only went to the pool with the waterslides as we prefer it to be a bit busier which it was. Maged the Barman was fantastic he delivered drinks to our sun beds all the time! could not fault him! and the Recreation team who give you towels were fantastic too! they saved us a sunbed everyday which was nice!.
The Restaurants are nice! but the to food can get a bit monotonous, but they have defiantely improved from last year! they now have an outside barbecue which is lovely!
We prefer to eat out too for a change! my favourite place in Naama Bay has to be Pomadora which is a lovely Italian Restaurant.
The Animation team were lovely, Hana and Ibs were soooooo nice and fun.
I also used the hotel spa, I had a body scrub treatment which included a steam room, body scrub, face mask and a massage. It was brilliant and just what I needed, and a very good price too!
We were also approached by the customer relations and the food and beverage manager who asked our opinions and how they could improve the facillities, which I think is great.
I think this hotel is fantastic for location and would reccommend too.
If you are going to stay in this hotel im sure you will have a fantastic time!
If you have heard of SOHO Square and were considering going to the Ice bar I would say i am glad ive been as it was an experience but it was far to over priced for what it was!
I would recommend a Boat trip! Tiran Island is fantastic!
We also did the Star gazing trip including a camel ride, watch the sunset, dinner, entertainment, and the star gazing. It was fantastic and a must do trip that i totally recommend!
I personally think shopping in Naama Bay is fun! you hear the same thing over and over again! but i just have a laugh with the Egyptians after all they are trying to make a living!
Well Hope my reveiw helps and Enjoy!!! :) "
- Travel date: Sat 9th of July 2011
"We were a party of four and everyone had a great time, staff were very friendly and accommodating. The hotel was clean and food was good. Situation excellant as you are right in the middle of Naama Bay. Our waiter in the restaurant (Wael) was great as was all of the staff. Nice pool, spacious rooms, good beach area. Transfers were very good and as soon as we came out of the baggage area there was a representative with our names on a card to pick us up. The only blip was the fact that you couldn't have a drink in the foyer bar until 5pm, however, you could bring one in from the pool bar. We didn't have kids so don't know about entertainment for them although we did see a snoopy club. We never went to the entertainment so we can't comment on that. If I go back to Sharm I will definitely book here again. Absolutely brilliant holiday and we are people who go all over and like cruises etc and found this excellant value for money. No problem with dodgy stomachs etc."
- Travel date: Fri 25th of March 2011
first visit to Eygpt
"booked a holiday for a 4 star hotel Coral Sea resort, when we arrived and were speaking to people we find the hotal had been down graded. I would totally agree with the down grade, although the staff were very pleasant, the hotal rooms left a lot to be desired,they are in need of a serious update in decor,the bathroom was in a poor state with chips in the bath and just generally run down. We had a flood in the room on the first night, ok it rained really hard,it was down to us to put out the rugs to dry the following day. This was supposed to be a romantic holiday for 2, our room had single beds. I feel we paid a fair price for the holiday we paid Â£658 each the full price was over Â£2,000, I would have been extremely disappinted if I'd of paid this amount of money to stay here. We also feel that the spa facilities were not up to scratch, it seemed as though the people here were possibly not fully trained. The holiday reps were also very poor with giving details and updating us on information,we booked a trip to jerusalem, we didnt find out until we had to make a phone call that the coach left in the middle of the night, we were told it was a day trip,we were away for 26hours? on the whole very disappointing."
- Travel date: Thu 13th of January 2011
Very central Excellent hotel
"We were put in rooms in the 600 block. We thought we were a long way from everything,as when we arrived we went through the main hotel, up some steps then on a golf buggy up the hill to our room, but when you get to see the whole complex this is definately the best part.If you can get in block 900 these are the new rooms, larger and more up to date. Below the 900 block is the executive restaraunt, which is excellent, Sharm and were very friendly.
There are 4 pools we were near to a very nice quiet pool with bar. The barman looked after us and kept bringing drinks to us and the towel man would always have our beds ready for us in the morning. Tip the a pound each every 2 or 3 days and this goes a long way
The beach is 5 minutes away from the main building across the road. It is a bit cramped but not as bad as some make out. Another tip get a snorkel and mask for about Â£6 you dont have to go far into the water and you will see many different fish
All in all an excellent holiday but it is very warm in August, mid 40s in the day and mid 30s at night
The only down side was the entertainment at night which was on the roof terrace (very hot)which was not very good"
- Travel date: Fri 17th of September 2010
Fantastic family holiday !
" We Spent 10 nights at the Tropitel with our young daughters age 6 & 2 and my parents. When we arrived we were allocated rooms far apart so the next morning we asked to be moved closer together. We were moved to the new block it was perfect definatley 5 star. Ask for a room in the 900 block the rooms were huge, beautiful bathroom with a flat screen tv on the wall.We wired the portable DVD player up great when the girls wanted a rest.There is plenty of storage,toiletries provided along with fresh towels. We were prepared for mosquitos but there didn't seem to be any. The dining room in this block was brilliant much nicer than the one near main reception. Always plenty to choose from and very helpful staff. There are lots of pools but we spent all our time at the slide pool. Tip the towel guy $5 on the first day and he reserved our loungers every day. There is a bar at the pool for snacks and drinks all day. The location was perfect, in the centre of Naama Bay, plenty of ATM's. We went to a Dolphin show and on a trip into the desert both very good. Snorkelling is good even in shallow water. The private beach is a bit to crowded with sun loungers but towels are provided and there is an AL bar. There is a small kids club and a mini disco. The animation team work really hard but it's not quite thomsons. Romeo was great with the girls.
We would definatley return.
Oh yes I forgot there is a really good photographer around day and night. We had a photo shoot with him very reasonable prices excellent pics !"
- Travel date: Wed 4th of August 2010
can not fault tropitel
"Fantastic holiday, hotel was brilliant, food was lovely, we was a short walk from main building but we had a executive restaurant near our room and olympic & water slide pools near...so happy with room location. Hotel is bang in the middle for restaurants, shops and bars, but as the the rooms are behind the hotel so it's not noisy so perfect all round. "
- Travel date: Sun 4th of July 2010
A Very Nice All-Round Hotel
"The hotel is a very good all round hotel. If you have children then the aqua park is the place to go however it is quite al long way away if you are staying near he main entrsnce. The hotel is located right in the middle of all the restaurants and shops with alot of travel excursion operaters around. The food was top class food but it did make my children have stomach upset ( the runs ) (sorry to say that but its true) the food itself was very tasty and nice however it did get a bit repetetive but the main course did change which i guess is the main thing. The waiters do everything for you nearly. You do not need to tip the pool man as when we went it was not very busy. The area like i said is very very good and is near everything. The staff were very helpful and lived up to a 5* expectation, i thought they were very very nice to my wife and 2 kids aged 12 and 15 years old. The staff got along wih my 12 year old very well. The room is very good but i have to say the net around your door should be used as we only had about 10 bites between all 4 of us ( we stayed for 9 nights ) which was good comapared to other places we went to like morrocco and turkey and so on... the excursions i would reccomend are quad biking and go karting and i think you have to go to cairo... i have to say though there is absolutely nothing to do at night...it is really boring at night as there is no night-life on this holiday...especially with children. the hotel is very very big and i HAVE TO RECCOMEND getting ar oom from 0-250 other wise it will take along time to get to your room. the aqua park is far from these rooms but if you live near the aqua park and want to go out it will take about 5-10 minutes just to get out of the hotel. I also have one last thing say and that is that the beach is absolutely rubbish if you go to the private one owwned by this hotel. It is the most cramped beach you will ever see.
SORRY FOR SUCH A LONG REVIEW BUT HOPE IT HELPED."
- Travel date: Tue 8th of June 2010
1 of the managers was very rude
"i took my wife to this hotel for 1 week allinclusive for her 30th birthday we stayed in the top part of the hotel wich we thought was nice but on the 25th of march my wifes birthday. we went back to our room after a lovely meal to find mice in our room we phoned the reception staff that didnt come so we had to fetch them by this time my wife was crying her eyes out.there was mouse dropings behined our bed then the rude manager come started shouting no mouse and left then we got back in bed and we could here the mouse climbing up the bin so we got the camera out and got a very good shot of the mouse so i ran and got the rude manager showed him the pictures then he couldnt do enough for us and tried to get me to delete my picture but i have still got it and i am going to make a formal complaint. "
- Travel date: Mon 31st of May 2010
[email protected] great sutton ellesmere port
"just come back hotel brilliant weather verry hot, room on ground floor, pool just steps away, hotel in middel of naama bay, top tip, tip the pool boy on fist day to get good sunbed he will look after you, food ok did not have problems with it.the tropitel hotel entertament at night is poor, plenty to do in and around the bay when shoping tend to get haseld come into by shop and then shut door behind you, good place to see sport is the taven just round the corner. if you like vodka the vodka in the hotel is not verry nice, beer is ok,all the staf verry frandly will be going back "
- Travel date: Mon 15th of March 2010