Tivoli Hotel

Ras Om El Sid, Sharm El Sheikh 5331 Egypt
4 star hotel

Reviews summary

3
Average
( 377 reviews)
Brilliant
115
Good
117
Average
57
Poor
47
Awful
41
  • 5 room
  • 5 pool
  • 4 service
  • 4 dining
  • 4 amenities
  • 4 food
 

13 Traveller reviews from Holiday Watchdog

Hotel was Brilliant

5
Brilliant
by
Reviewed Wed 7th of November 2012

"Hotel was brilliant.

Stayed for two weeks and i really enjoyed my stay.

Staff were super, they was happy to help whenever.

The room was a great size, got cleaned to a good standad (although they forgot to clean it once or twice)

Food was average but with a big choice.

Poolside/pool was a big size and really nice layout, the pool was really cold maybe becaucse it was december.

If i ever returted to Sharm i would go back. I would reccomend it to freinds."

Holiday details

  • Travel date: Wed 17th of December 2008

Hotel ok, but would NEVER GO BACK

2
Poor
by
Reviewed Mon 24th of December 2012

"My friend and I stayed at this hotel for one week in November this year (2008).

Taxis from the airport were stressful – we were prepared for haggling, and had been advised of a reasonable price to pay but found the taxi drivers to be intimidating. I’d advised taking the option of transfers (even though it cost us half the price getting taxis).

The Hotel
When we first arrived we were taken to a room that had no balcony - instead it had a strange indoor seating area (complete with sofa, TV and coffee table). Overall the room was OK, but there were lots of little issues e.g. rusted toilet, the bathroom door didn’t shut (and even once fixed, would shut but not lock – not ideal, bearing in mind the unavoidable tummy upsets!), some of the lights didn’t work, and we also had problems throughout our stay with the front door which wouldn’t shut/lock without a lot of messing around. To be fair the staff were helpful, and did sort some of the problems, but not to our satisfaction (i.e. bathroom door would shut but not lock etc). Eventually we got fed up (only being there for a week) and decided to just ‘put up’ with it.

We were also the only British guests in the hotel (although more arrived just before we left). So be prepared for pushing and shoving at breakfast etc – in fact everywhere.

Shuttle bus
We got the bus to Naama Bay once and that was enough. Be prepared to push and shove like the Russians etc otherwise you may find you have waited ages, and then do not make it onto the bus!!! Naama bay itself was very busy, and be prepared for NON-STOP hassle from every shop owner, restaurant/cafe owner, chef, waiter etc.

Also, be careful what you eat/are served here – the restaurant owner insisted his meat was lamb (cooked on an outdoor barbeque others’ food looked lovely), but once served it didn’t look or taste like lamb, and later we found out it was veal (not necessarily a problem, but an indication of the level of honesty you will encounter). We didn’t eat it, and on protest he quickly let us leave without paying.

Old Sharm is much more relaxed, and has a lovely atmosphere. There is also a great food place (el Mashreen) which serves gorgeous Egyptian food, at half the price of Naama bay, but be prepared for no alcohol to be served. Supermarkets are also cheaper here, but expect to be hassled from shop owners etc.

Beach
The so called “private beach” is neither private (a small area shared with 10 OTHER HOTELS) nor ‘a beach’ – there was no sand, only stone, and the small area was claustrophobic and completely covered with sun beds, positioned so close together it is not unusual for the person in the next bed to have their arm on your bed (there’s no room to move). My advice would be don’t bother!!

Instead we stayed by the hotel pool, which was lovely, however, yet again, be prepared to be hassled by the massage people, shop people, and people selling magazines. Even if you are obviously engrossed in a book, or dozing, EXPECT TO BE DISTURBED!!!

Staff at Hotel
Staff at the hotel were polite, (but they usually had ulterior motives – e.g. remembering guests names to get extra tips etc). The best people were the bar staff who were lovely – just the right side of attentive, and always very relaxed and chatty.

Food
The hotel food was ok, and there’s enough choice for most people to find something. One week was quite enough for me.

Local food shops
As mentioned in a previous review – DO NOT go to the local shops across the road. There are no prices on anything in the shops – very dodgy, and prices charged are extortionate. Also expect to be hassled by “Charly” and others who own the shops….

Taxis
I’d recommend using the blue and white cabs (at least as a bargaining tool!).

HOTEL TAXIS ARE OVERPRICED, and you should IGNORE the “official” price list – a friend of ours ‘in the know’ told us what prices should REALLY be – I also got annoyed when the HOTEL TAXI man tried to charge us MORE for a trip to the airport than a previous trip (a few days earlier) where he himself had taken us over to Nabq (past the airport) for considerably less.

Expect to pay 70-80 Egyptian pounds from hotel to airport (although this is the HIGH end of what you should pay)– not the 105 quoted lol!

Basically don’t trust anyone, and don’t accept the first price. (blue and white taxis are everywhere, and we found them to be fairer price-wise)

Airport
We arrived early at the airport on the way home (3.5 hours before flight) which was a good job as organisation at the airport was atrocious – we only just made it through the queues to make our boarding, but plenty of people were stressed/didn’t make it and a number of flights were delayed as a result. Overall this is the WORST airport I have ever been to, and heard many people in agreement….

Upset tummy
There is nothing you can do to avoid, although go prepared – take Imodium and rehydration sachets etc

Overall the weather was amazing for this time of year, but if you’re looking for a relaxing time forget it. Due to other commitments, I didn’t have many options for hols this year, but in future I will go away earlier or later in the year to ensure more choice. I WILL NEVER GO BACK."

Holiday details

  • Travel date: Wed 26th of November 2008

Don't listen to anyone else- this hotel is fab!

4
Good
by
Reviewed Wed 21st of November 2012

"My boyfriend and I stayed at this hotel for two weeks at the beginning of October and I have to say I was slightly nervous before going after reading all the negative reviews on here. Some were about Egypt in general but there was some negative feedback regarding the hotel too.

My boyfriend and I had a fantastic time, the weather was perfect, the staff couldn't do enough to help you, the food was lovely and the rooms were too.

Hotel
When we first arrived we were taken to a room that had no balcony and had seperate beds of which we were both a bit disappointed about but we tipped the bellboy and said thank you (as you do not wanting to cause a nuisance). One minute later our phone rang "your not happy with the room we change it!" The bell boy came straight back upstairs and took us to a room with a balcony and then pused the beds together for us and re-made the bed himself!

Shuttle bus
We got the bus to Naama Bay once and that was enough! Its was very very busy and you get a lot of hassle of the shop owners. We prefered getting a cab into Old Sharm it was a much more relaxed atmosphere.

Beach
We prefered to stay by the pool side. We went to the beach once and it was very small and quite claustrophobic plus theres a lot od steps to walk down to get to it. But its worth going to purchase snorkelling equipment and have a practive before any boat trips you had planned.

Water Park - Aqua Park
The cab man from the hotel walked us up to the entrance, jumped the que for us and got us a disount to get in too! Its worth getting the hotel cab to take you there! I think this cost around £13 that was for the whole day and its absolutely brilliant. Theres a huge food hall, lockers to keep your personal belongings in, loads of water slides, sunbeds etc.

Staff at Hotel
All the staff were very polite and talkative and they ALL remember your name! even the kitchen staff!

There are a couple of guys that work by the poolside that offer massages - you must indulge - they are very good and are properly trained - remember to haggle on the price!

Food
The food really isn't as bad as every says. The hotel food was fab, they did pasta dishes in the evening which they cook infornt of you and you can choose your own ingredients and they also had a special like squid or beef etc. along with all the usual buffet foods. The breakfast - your spolit for choice although a warm peice of crispy toast would have been fab!

I must admit though towards the end of the second week i was beginning to crave a good quality piece of steak or chicken breast..

Local Shopping (for food)
Do not go to the local shop across the road (nor the chemist either). We were charged £15 for a few tubes or pringles and sweets! ask the cabs at the hotel to take you to the local store, they will wait outside for you and its very cheap you can get water for about 20p a bottle.

Cabs
We were told before we went to haggle with the blue and white cabs but really there is no need to use them. The cab company at the hotel is fantastic , its run by a guy called Wael who is really really helpful and polite. They used to tell us to just phone their mobiles and hang up and they would come and pick us up!

Pyramids Trip
We paid £120 to go to Cairo by plane and it was the best day out. The only thing I was upset about was that we were told we'd be picked up at 5am but the bus arived at 4am. This happened to another couple so if you do go on this trip it may be worth getting up an hour earlier!

Ras Mohammed Snorkelling Boat Trip
As a first time snorkeller I was very nervous and the tour guide picked up on this and was extremely helpful and really put me at ease. We saw Stingrays and Moray Eels it was a fantastic experience. This cost around £45.

Bedouin Trip
The best trip ever! Its absolutely sureal - you watch the sunset, you literally eat dinner in the middle of the desert and dance around a camp fire in the pitch black!! Then, you get to go stargazing! I would recommend this trip to anyone! This trip cost around £25.

Stomach Bug
We were really worried about this before we went and tried to do everything to prevent this from happening, Trust me - you can't!!! Be prepared to get a bad stomach. There are tablets you can buy out there for £1 a box called Antinal which you take four times a day. They are good but not as good as Imodium - stock up and take them with you!!

All in all it was a brilliant holiday and we are going back in the new year before their summer starts as i think it will be a bit too hot for us!

If you have any questions please feel free to message me."

Holiday details

  • Travel date: Thu 13th of November 2008

Very good hotel Shame about service

4
Good
by
Reviewed Sat 22nd of December 2012

"The hotel has a nice entrance that makes you feel it is familiar place for you
The hotel is clean, quiet & good food for a standard stay with shuttle services to the beach & Naama Bay street
just few minutes from Il Mercato the new shopping area there
The room was perfect sized with kitchenette & located just infront of the pool everything was very good, services like restaurants cleaning rooms all of that was good but sometimes there was a problem in the human service you can get chocked from some answers for your questions like while requesting champaniere by phone they inform you that you have to take it by yourself coz nobody is available & can bring it to you now!!!

But overall of course i ll return back & I recomend this hotel"

Holiday details

  • Travel date: Tue 4th of November 2008

Tivoli and sharm

3
Average
by
Reviewed Wed 7th of November 2012

"I booked this holiday as my partner and I love snorkelling, swimming and trying out new foods and new places.
Stayed at the tivoil in late September - the hotel is simple and plain with no entertainment - and few people - on site.
The food for breakfast was ok - but you will struggle if like us a piece of fruit would be welcome - but cooked food and pastries are fine.
The evening food is all buffet style - works out about £5 a head for as much as you want really and varied a bit every night.
We ate out in Sharm on the 2nd night and came down with terrible food poisoning - I was room ridden for two days and my boyfriend for 4 days - this really ruined our holiday - don't eat at the italian or chinese restaurant in town. You will get lots of hassle from the men(boys) trying to give you their cards etc. Its really tiring and annoying. Also the men at the shops over the road from the hotel are very overbearing - I went across by myself when my boyfriend was ill - the shopkeeper tried to kiss me on my mouth and kept trying to run his hands up and down my back. I was fully clothed.
The small guy who works the pool bar was wonderful though making us lovely herbal teas to help our stomach!
We went to the old town for one night - the men are worse there than in sharm and we got charged/ripped off for two mint teas at 4 english pounds - that right! We intended to eat out that night but felt so harrassed we bought some mangoes and melon and got a taxi back to the hotel.
The only redeeming feature to Sharm is the amazing snorkelling at Shark Bay where we spent 3 days when we felt well enough. The Umi bar there is run by a chilled guy who doesn't hassle you and was genuinely nice - really good pizzas too! apart from that I have absolutely no idea why anyone goes to Sharm on holiday!
I would only recommend sharm to divers and snorkellers - but even then there must be better places.
I'm back to Turkey next year - that is a hundred times better !!"

Holiday details

  • Travel date: Fri 20th of October 2006

Quiet but good

3
Average
by
Reviewed Sun 14th of October 2012

"Quiet Week.

The hotel is very clean and the food is very good. Catering mainly for Arabic tastes but of very good quality. Rooms are clean and have a very good air con. system which keeps them cool during the hot afternoons.
The hotel I think really caters for divers or people wanting to be out all day on excursions as it can be very quiet. There is a rooftop bar which I did not know was there until late into the weeks holiday as no one used it like wise the English bar and pool table.
Drinks are quite expensive in the hotel even though it is Egyptian beer which is about£2.50 a bottle and can be bought for £0.80 in the town. The poolside bar food is very good however and is freshly made infront of you.
Be careful if using the resident chauffeur company, they will take you where you want to go but only after trying to sell you trips to every where in Egypt first. Get them to drop you off where you want to be and get a taxi back, cheaper and plenty of taxi's around.
Local hotel beach looks very different to the one in the photograph, however there is a very good beach and snorkling area at Sharks Bay, there is a bar/caffe, and a couple of shops.
On the whole not a bad place to take the family for a week to rest or for divers to make a base."

Holiday details

  • Travel date: Thu 10th of August 2006

Lovely Hotel

4
Good
by
Reviewed Sat 22nd of December 2012

"We stayed at the Tivoli for 1 week from July 30th until August 6th and found the overall experience very positive. The hotel was very clean and comfortable with ample space in the room for three of us to share. We had daily maid service and fresh towels each day. The food was extremely good and always well presented and plentiful in a buffet style. The swimming pool was exceptionally clean and a pleasure to swim in.
The only negative aspect of our stay was the lack of entertainment on offer at the hotel - it was non existent.
With Naa'ma Bay and Old Sharm Town just minutes away by taxi, this wasn't really a problem for us but for those hoping for onsite entertainment, forget it.
The diving and snorkelling opportunities are endless but it would appear that the current crisis in Lebanon has had a negative effect on tourism in Egypt as the whole place was relativley quiet for what is the busiest time of year for holiday makers.
The Egyptian people are very friendly and genuinely helpful and they really do appreciate it if you speak one or two words of arabic - it's not difficult to learn so give it a go!
Alcohol is available in the hotels and most restaraunts in Naa'ma but beware if you buy local wine - wine making is not a skill Egyptians have perfected and rew, white and rose varities all tasted the same - AWFUL!!!
However, we had a very enjoyable holiday and would recommend the hotel and Sharm el Sheikh to anyone."

Holiday details

  • Travel date: Mon 7th of August 2006

Clean and simple

4
Good
by
Reviewed Sun 11th of November 2012

"This hotel was lovely - we paid a very good price for it and weren't expecting too much, but was much better than hoped. It is relatively basic - no real luxuries (and a kitchenette consists of a sink, fridge and lots of cupboards - no kettle, hob, cutlery etc), but large rooms with a/c. Pool and pool bar very clean and staff incredibly friendly and helpful and breakfast choice quite good. Only downside is that it is in a bit of a dead area, but there is a regular shuttle bus to the beach (hourly) and to/from Naama bay in the evening (hourly). You can get a cab for 30 egyptian pounds (about £3 sterling) to either beach or Naama bay. Would recommend for quiet and relaxing holiday."

Holiday details

  • Travel date: Fri 24th of March 2006

Nice pool nextdoor to diving centre get discount

4
Good
by
Reviewed Sun 11th of November 2012

"Just come back very friendly and helpfull staff nice pool and food. Free transfers to private beach and Nama Bay. beautiful coral on the private beach. No sand do not go bear feet in the water. Very good for snorkling. next door to diving centre discount for Tivoli hotel."

Holiday details

  • Travel date: Tue 23rd of August 2005

Great Value Hideaway

4
Good
by
Reviewed Wed 21st of November 2012

"I stayed at the Tivoli Hotel 04/06/05-11/06/05 and found it to be great value for money. The food was first class and inexpensive, better than some 4/5 star that i have stayed in. Clean rooms with a fridge, air con, telephone and tv, and free safety box at the main desk.

Only downpoint was that the air conditioned bar opens a 6.00pm, so if you sit in there you have to catch a waiter to get your drinks. Nothing was to much trouble for the staff and i cannot fault the service at all.

There is a dive centre in the hotel grounds (New Wave) so it is ideal for dive holidays (no travelling, only from the centre to the marina).

Would recommend and return in the future.

Beware of the shopping complex over the road from the hotel, every perfume shop wants to sell to you, but the ATM machine works fine and if you time it right you will avoid the hawkers 3.00pm-5.00pm was always quite and i managed to avoid the crys of 'come and sign my book' from the shop keepers."

Holiday details

  • Travel date: Wed 15th of June 2005

brilliant

5
Brilliant
by
Reviewed Sun 4th of November 2012

"just two of us went was a bit wary as we were warned about locals trying it on and ripping tourist of we found the oposite very friendly people and respectful giving good advice on taxi fares etc hotel brilliant staff very helpful rooms cleaned every day beds and towels changed daily buy from 2 shops at the entrance you wont get ripped of adam lovely that owns the shops pools cleaned daily use the taxi s outside the hotel they will return for you and never let you down would go back to this hotel for next hols only thing we didnt try was the beach prefered pool joy and iris xxx "

Holiday details

  • Travel date: Thu 9th of December 2010

Rating breakdown

  • 5 Room
  • 5 Pool
  • 4 Service
  • 4 Dining
  • 4 Amenities
  • 4 Food

Cheap and cheerful hotel with approx 80...

4
Good
by
Reviewed Wed 4th of January 2006

"Cheap and cheerful hotel with approx 80 rooms. Buffet style meals with wide choice of well prepared food.
Large pool with pool bar serving good snacks and cold drinks including beer.

Friendly staff. Rooms decorated with flowers daily.

Clean rooms with good aircon and shuttle bus to beach (5mins) or town (10 mins).

Dive school on site - new waves - adequate and friendly staff , gear and training."

Holiday details

  • Travel date: Wed 4th of January 2006

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