Tiran Island Hotel
19 Traveller reviews from Holiday Watchdog
An unfortunate experience!
"Having just returned from a fortnight at this hotel I have to say that we would have happily have come home early from this experience. The hotel being new the buildngs are nice and clean and the rooms comfortable but unfortunately this is where the music stops. The facilities are inadequate for the number of guests when the hotel is full and you need to be up at 6.30 to guarantee a sunbed round the pool (or tip the towel man to do it for you!). The beach is a five minute walk from the hotel down a steep hill past another hotel and a building site, and if you wish to eat down there you have to buy the food. Which brings us to the main complaint, the main course food at this hotel is terrible being of a low standard, poorly presented and at times non existant. On several occaisions the wine served was tainted and undrinkable. All in all an unfortunate experience and not one that I would recommend to any one else."
- Travel date: Thu 25th of March 2010
Quality of Food !!!!!!
"We have recently returned from a weeks stay at this hotel, You can not fault the hotel as far as comfort and cleanliness, but the food is disgraceful !, the choice is minimal luke warm at best and yes there are 2 microwaves there for you to use to heat up your food if you want it hotter.There was aload of Russain and Ukrainian's whilst we were there and they did not seem to have a problem with the food always stacked their plates and finished off everything that they got. But along with myself and every other guest from the UK there was not one single person happy with the quality of the food.......it's a shame as the hotel is being let down badly due to this at best I would give this hotel 2/3 star rating no way is it 4/5 star as advertised. We were told by other guests that arrived before us that at least 40 guest had got together the previous week and complained about the food and many of them were given an alternative hotel. I am not a complainer usually this is my 5th time in Egypt and yes the food the other times (not to this hotel)has been of a better standard and you don't go to another country to expect the same as you would get at home, but you would expect to be able to eat at least some of the food and have a reasonable choice but you will not get that at this hotel.............."
- Travel date: Tue 23rd of March 2010
Never Again - Go somewhere else
"Not what I would have expected from a 3 star and Thomas Cook. The rooms were clean, the hotel was beautiful, the waiting staff were as helpful as they could be but supervisors and management stood around and let customers queue for food and drinks at all times of day and night. Lack of sunbeds mean if your towels not on by 7.15am your not getting a sunbed all day. No where to walk to as surrounded by building site and all inclusive hotels. Pay for your drinks and food after 11.00pm at night. On day of check out you will loose access to food and drinks at 12 noon. You are allocated a voucher for 1 meal at lunch and 1 soft drink. This means you pay for anything you need; including water and soft drinks until you are picked up at 7.30pm. Not what you would expect from 3star all inclusive and not what we have encountered anywhere else."
- Travel date: Tue 23rd of March 2010
I would never stay in this hotel again
"I think firstly you have to bear in mind that the price people pay to stay here varies enormously so in my opinion that reflects some of the reviews. I met people who had paid Â£500 all inclusive for 2 weeks so what would you expect for that! I paid more than that for a week and admit I was expecting something fabulous. I have been to a 5 star hotel in Egypt before but this is no comparison.
The pool and hotel are lovely but not 5 star. There are not enough sunbeds so you either have to get up by 8am or tip the staff. Tips work wonders! The photos I saw indicated that the hotel was right on the beach it is not. It is about a 10 minute walk or free bus away it is a private beach but very small and you are not allowed to swim from the beach you must use the jetty. There is a pool bar where the drinks are free but you have to pay for food. There is nothing much nearby to walk to from this hotel the promenade along the beach is half finished and the hotel is surrounded by a building site. Any bars outside the hotel are really expensive - expect to pay anything from Â£5 to Â£15 for a bottle of beer - I'm not joking! You might want to venture out however as the evening entertainment is a joke.
The food is really disappointing and never very hot lots of people were living on soup. None of the other British people were impressed with this hotel and none of them would go back there again either. You have to pay for bottled water and any drinks outside the hours of 11am to 11pm. My advice would be to take a travel kettle.
The rep told us that the chemist was really cheap it is NOT. I suffered with terrible bites as many others did but they were charging Â£20 for a small tube of cream so go prepared for everything. Take plenty of small dollars and small denominations of Egyptian pounds as they hate giving change and reception are really unhelpful with this also.
Lastly there are lots of rude Russians using this hotel and during my stay there appeared to be running a brothel.......seriously!
I would never go back to this hotel."
- Travel date: Mon 22nd of March 2010
brilliant and relaxing
"went to this hotel with my husband and another couple, couple mins from airport but no sound heard, hotel beautiful and spotless, houskeepers are brill and clean room spotless everyday, bar staff were great after we told en to smile a bit more, if you tip the staffyou get fantastc service all night ( only couple quid ) and gets you great service , same with the towel men at the pool tip em everyday and you get your beds and towels set out everyday (if you don't tip u won't geta bed ?) one problem if you have kids is food not too good for them and you cant get ice creams or lollies ( 1 hr a day at the bar if lucky), food is fine but samish every night burgers n chips here n there, poolside snacks were not available, breakfast great eggs however u like em, great times but only for relaxation cause nothing much around yet, very expensive to eat n drink out."
- Travel date: Sat 20th of March 2010
A hotel with good points & bad
"Went all inclusive, 11th March for one week. I've been to Sharm before and in comparison to other hotels I can say better than some, worse than others.
The hotel is modern, clean with a very nice pool (swim up bar) and gardens. The service was OK, sometimes you have to queue for drinks or meals but on the whole the wait wasn't too long. The food is International cuisine and I must say there was something for everyone on all the days I was there, yes the menu can get a bit repetitive but there is always a selection of salads, meat, fish, rice & vegetables as well as fruit and cakes for desert.
The beach was small but we had no problems finding a sunbed after the courtesy bus ferried you about 130 m from the hotel to the beach - not far at all. There is a beach bar serving the same drinks as in the hotel pool bar. The sea is reached by a floating jetty ( to protect the coral) and the snorkelling is fabulous with lots of fish, clams and coral to see.
The worst things are 1. The beer is pallatable but has little or no alcohol content at all ( this is something Egypt has to address, OK its a mainly Islamic country, but the tastes of European travellers should be catered for - thats not to say the many of the Brits & Russians didn't get hammered, cause they did drinking their own supply ) The spirits have a strange taste and smell so I came prepared with a bottle from the UK airport.
2.The entertainment is pathetic, the ampi theatre did a kids disco and on another day there were 6 Egyptian men & women basically playing "ring of roses". The karaoke session outside the bedoiun bar was for Russians - and they are every bit as bad,if not a lot worse than some Brit singers and in the main bar you got 50 mins to one hour of a bloke singing to computer music befor he and all the bars shut down at 11 O'Clock ( you have to pay for drinks after that).
The hotel is near the airport but you don't get disturbed by the planes etc - however it is in the middle of nowhere - don't even think about going for a walk ( there are no shops or bars or other hotels) unless you are Lawrence of Arabia, because of this Naama bay etc has to be reached by hotel mini bus - you have to pay 4 Euros for this and be warned if the driver says pick up at Midnight get ther 5 mins early because he leaves on the second of midnight.
If you want a sunbed by the pool be prepared to get up at 7-30 am or you won't get one and end up either on the grass or go to the beach. One annoying thing is also the pool staff insist on playing Latin dance music or Egyptian music at at full volume throughout the day - it was so loud it even drowned out music from my iPod.
All in all its not the worst hotel I've stayed in at Sharm and with a little fine tuning with the drinks & entertainment it could be pretty good. I would go back if the holiday was at the right price but stock up in Naama Bay on drinks and if its decent entertainment you want get on the mini bus."
- Travel date: Fri 19th of March 2010
"I stayed here for 2 weeks on an all inclusive basis, what a joke!!!
if you want a cup of tea before 11am you have to pay for it, if you go to the beach the bar there will serve soft drinks but you have to PAY for tea or coffee. There are no kettles in the rooms so you can't make a drink. You have to buy bottles of water as the hotel does not provide water as part as the all inclusive!!
The food in the restaurant is appalling, greasey soups, cold food, tough meat, if they do beef burgers you are allowed ONE. The hotel seems to cater for the Russians over the British.
The staff are ignorant and basically ignore you, after 11pm you pay for any drinks you get, i went with my husband and 2 friends, my friend got a small glass of white wine and they charged Â£5.
Everyone was complaining, two ladies who came who were in their 60's had their boobs grabbed by the porter needless to say they complained and he was sacked.It seems that the male staff try it on with single ladies as we heard of other incidents while we were there.
The hotel is new and a beautiful place but the very poor service and appalling food is letting it down.
I have been to Egypt 4 times and this hotel is the WORSE ONE i have ever been in on an all inclusive basis.
I would not recommend it to anyone, there are better hotels and in better locations. To go anywhere you have to get a taxi or use the hotel bus which runs at 9pm to namma bay.
I wiil never go there again."
- Travel date: Thu 18th of March 2010
Great Value - Great Service - Great Location - Great Holiday
"We had low expectations and were pleasantly surprised when we arrived. The food was good and there should have been something there for everyone. However I've never seen so much food go to waste.... it was laid out buffet style, and peoples eyes were bigger than their bellies.... I could hear the usual type of people complaining about the food.... that was because they didn't do a microwave'd meal.... Food was always fresh and nicely cooked.... a variety of meals including local and european dishes.
Location is ideal for a relaxing holiday.... 5 mins walk to their small private beach. Coral was ace as was swimming with thousands of colourful fish.
Entertainment at night in the place was poor..... but we were in bed early most nights to enable us to get up early to hit the beach for the prime spots..... Small bar at beech serves drinks all day.
Staff at the hotel can't do enough for you.... and as they are on a pitance, a quid tip here and there ensures they do there best to help when required, and sometime brought us drinks without any requests...... although drinks are small there is no shortage of it if you can be bothered queing.
Like any All inclusive holiday, some people take the pi55, some never leave the bars, some think the food will run out..... if you can live with that and you want a nice relaxing holiday, i would highly recommend it.
Watch out for the guy in the shop.... he makes up prices as he goes along!.... ciggies are 20 egyption, a 1ltr bottle of water 10 egyption.
Only regret is we never took the trip to Cairo, (Â£70).... i saw photos of it and it looked amazing.
- Travel date: Wed 17th of March 2010
"The staff was very ignorant, we went A.I. but the bar served us free of charge only between 11.00am and 23.00 pm. You get to have your drinks in a plastic glass. The menu of the restaurant is quiet poor. you get to have same meal everyday.Above all the biggest problem is the staff..;"
- Travel date: Wed 17th of March 2010
Not as bad as some guest's made out at all, Not just our opinoin but lots of other guests agree
"I Will start off with the Tips first.
You are 2 hours in front over here in Eygpt
Do not book trips with your holiday reps they are way to expensive try Luna Rossa which you can access on internet back home.
Do not use the Hotel Taxi they are very polite but very expensive if you go to front gates and use the Blue and White taxi's do not pay more then 40.00 Eygiptian Pounds to get to Namma bay and to got to old Sharm get the blue buses that will cost you 1 Eygiptian Pound.
The Beach is very small but they are in the future extending their beach.
The Desert Safari Trip was good but you spend to much time at the Bedouin Tent and not long enough at the Blue Hole in Dahab snorkelling, and if you have a bad back the trip is not for you, and Dahab is very very dirty and disgusting.
The horse riding is good but be prepared to be out of action for a couple of days after, a little bit sore.
There are some shops in the hotel complex but very expensive even for bottled water, you can get cheaper in naama bay definatley as with bottles of tonic water which at the hotel to buy are 40.00 Eygpitian pound, in naama they are 3.00 eygpitian pound.
Buy your favourite spirit on the plane or duty free be4 you get here.
be prepared to be hassled to go into all the shops in naama and old sharm you must be firm with them and say No
The snorkelling here is amazing. bring snorkles over from uk.
There are no supermarkets near to this hotel as of yet, so you are a bit out of the way.
The staff in hotel fantastic, and food plentty of it, just time it right when you go for your meals, wait for about half an hour after meal times start.
rooms are cleaned every day.
will post more later the sun is calling me"
- Travel date: Mon 22nd of March 2010
"It is a shame that everyone is complaining about the food and yet nothing is done -it is still awful and provided for the Russians who are rude and push in and steal your knife and fork from the table you are sitting at. The staff are wonderful as are the animation team. The dinning room needs to be sorted out with good management and a welcoming and exit strategy to stop food and utensils going missing. ! ( the staff noticed but can do nothing without the managements backing) I do not expect to queue and wait for plates - milk- bowls every day. I also would prefer my wine in a glass not a small white plastic cup ( we British do have standards). With the management telling us they cater for the Russians it is not a good place for UK residents to go to, which is a shame as everything else was very good. I just hope the Russians continue to go as if their economy crashes the hotel will go bankrupt, and to be honest it will serve the right. Russians may eat stale food, fruit past their sell by date but we won't. I will return to Sharm but not go here. A word of warning to management - word of mouth can be very damaging."
- Travel date: Sun 23rd of November 2014
you get whay you pay for at the tiran
"first time in eygpt and was worried to say the least ...
arrived at the tiran and was very pleasently surprised having only paid Â£356 for fully inclusive & flights etc....
clean...and very helpful...
food was good for money paid ..some people expect way to much ...you want class you have to pay...
not much entertainment but pool lovely but more staff needed at bar!!
i will use this hotel again for sure ......
mosquitos were annoying so spray well ...
soho square is perfect and cheap taxi ride away all sorted by hotel ...
had a reall relaxing holiday ...10 days next time!!"
- Travel date: Sun 18th of August 2013