Sierra Sharm El Sheikh
80 Traveller reviews from Holiday Watchdog
really good holiday,would recommend it to anyone
"The Hotel was lovely and clean and tidy.all of the staff were extremely polite and courteous and coudn't do enough for you,the food at the hotel was average,but you have the option to dine out in Soho square as part of your all inclusive. I must mention Joseph and Elia who were working at the Spar pool they really helped us enjoy our holiday.I would also like to mention Mary and Mona who were on duty at the restaurant."
- Travel date: Tue 28th of May 2013
Holiday at sierra
"This is a very good hotel this is our 3 rd visit in june as last year we were in the old block me and my husband as this is our 3rd time at this hotel i was wondering if it would be posible to ask for a different room as the last room was a bit old .I was wondering if you could put us in room 3401 to 3412 link 3B pool view as this would make our holiday compliet we are traveling to this hotel in june .Thankyou "
- Travel date: Mon 27th of May 2013
If you like swimming amongst human faeces holiday here!!
"We stayed in this hell hole a few weeks ago, and it really is very very bad. We have been to Egypt half a dozen times and unfortunately stayed here with our two boys (7 and 14). On our first day the pool was evacuated due to faeces floating in it. Unfortunately my youngest son was in the pool at the time and developed a middle ear infection a few days later. This ruined his 2 weeks "holiday". On top of this they had a henna "treatment" at the hotel. They first had the henna âtreatmentâ on the 27th July with NO reaction. They then went back for a second free top-up âtreatmentâ on the 8th August and had a major reaction to the rubbish that was added to the henna as shown in the photos. The chap was so annoyed that we came back for the free top up he told us he was "out of henna" and to "come back in 30 mins". We did and little did we know he substituted henna with a toxic ingredient. The results were frightening (see photos).
The management are rude and obnoxious, at a time when Egypt is struggling financially due to the political environment this place really doesn't care about it's main source of income, us, the tourist.
Take my advice, stay away from this place, there are many other hotels in the area, ones where you won't be swimming with human faeces and your kids will not get 3 degree burns from henna!
- Travel date: Mon 24th of September 2012
Love it, love it, love it!!!!!!!!!
"First time at this hotel but we were made to feel as if we have gone there all our lives, Lovely welcoming staff who just want to make your stay fantastic. We have made some wonderful friends and can't wait to see them all again. The hotel is in a great location, has numerous pools, 4 of which have swim up bars. There are also some adult only pools which is great for a relaxed swim. Food was good. Rooms are kept lovely and clean. Surrounds are beautiful. We enjoyed our stay so much we are going back in November!!!!!! Cannot praise this hotel or it's staff enough."
- Travel date: Mon 6th of August 2012
"we stayed in sierra hotel in july 2012 hotel and location great,rooms cleaned every day and bottle water left in room every day. pool lad raffal was great also samual the barman very happy go lucky lads nothing was a problem for them. snacks good food could be improved. lobby bar very small. few good points you could use 2 other bar and restaurants in soho square which ment you could go out."
- Travel date: Tue 24th of July 2012
"My girlfriend and I have just came back from the Sierra last week and the one thing I can say is that the hotel is exactly how it looks in the photos.Im normally quite a fussy person but I am struggling to find faults,2 areas I can one being food. The food was repetitive on a morning however was still alright,dinner you had a good choice aswell as the snack bars,the only downfall is some of the staff can be miserable,mind I would be too standing in blistering heat and having to serve rude Russians!! Dinner time again there was a wide variety but the food is very rich hence the reason people moan about bad stomachs,We decided to eat out a couple of nights and WOW is all I can say, the Mandarin bar is amazing for food.The Ice bar is a must!The other small complaint is not in the hotel but the bars outside where you are still all inclusive,they do their upmost to ignore you unless you tip them and even then its like pulling teeth.Generally speaking though the hotel staff cannot do enough for you irrelevant of Tips or not.The spa pool was amazing and the the lifeguard called Sameh is one to talk too...what a laugh.The rooms were amazing and complimentary water is provided everyday sheets on the bed changed daily and fresh towels daily,room service is efficient and the safe in the room is FOC which is good,the air con is brilliant and the showers are cool but just what you need after a long day in the sun.Drinks,they are fine however avoid Ice as this is known to upset your stomach.I would not advise Naama bay if you dont like being pestered or you lady being laired upon!!!!!! it is a bit extreme,SOHO is totally opposite you can realx and look where u want without hassle,the beach is amazing also recommend scuba diving and snorkelling.All in all an amazing holiday and I will definately be returning"
- Travel date: Tue 13th of September 2011
"Some rooms are a little tired now and could do with some TLC, but the complex layout and excellent staff more than make up for these small problems, just back from our third visit and have seen vast improvements every time we go, food is plentiful and widely varied and very well presented. Night time in Soho Square is improving each year, well done to all Sierra staff, see you all soon."
- Travel date: Fri 29th of July 2011
"Brilliant holiday ,spent 2 weeks in the sierra hotel for the 7 time fab place ,lots to see and do, everytime we go back there is more and more on offer. The staff,food,location is excellent.Cant wait to go back in february to see luli adil mina and all the crew, "
- Travel date: Thu 14th of October 2010
"We didnt know what to expect after reading some reviews but myself and partner had a lovely time!The staff are very helpful and friendly,the food and drinks avaiable should satisfy everyone,that is unless you have nothing better to do with your time but moan!
The rooms are cleaned everyday with fresh towels and water,all beach and pool towels are provided,the beach is only a 10 min walk through the Savoy hotel with buses avaiable every 30 mins to take and bring you back,all clean and air conditioned!
The only thing that we would suggest is that they provide a more varied entertainment programme ,it could be very repetative and boring!
Would defo go again!"
- Travel date: Thu 17th of June 2010
all that glitters isn't gold
"I John Morris my wife and two daughters recently stayed at the sierra,the first thing i noticed was that the rooms were in need of repair such as doors needing re hanging on cupboards re grouting in showers etc.the staff were helpful food not bad,The entertainment was poor the sierra hotel and Soho square needed some good British acts,but would probably not want to pay the going rate of better acts so our nights were cut very short not much else to do.I would advise anyone booking a trip with MTS travel in the hotel not to,on the board in the hotel they advertise the Ciro museum and the pyramids trip.it cost alot of money we flew from sh arm airport to Ciro on the trip of a life time, we got on the coach at Ciro and was taken to three places that were not mentioned on the advertisement in sierra hotel or by the rep for MTS.one of the locations was a masc the other a church and a papyrus factory all of which we had no interest of seeing and wasted at least two and a half hours sitting on the coach with others in very hot and dirty streets waiting for the few that did take up the offer.and then we were rushed through the Ciro museum like cattle the toilets in the museum were terrible and they were charging for toilet paper,the Egyptian government should spend a little of there millions they earn every year from the museum on updating the toilets.then we were whisked from there on the same coach with not very good air con through Ciro market it was absolutely filthy,we spoke to other people at Ciro museum who were with other groups they were having lunch at the hard rock cafe or the Hilton hotel.we was taken to a building on desert road near a canal which was damned ten feet high with rubbish all the way along it the building is called the queen Cleopatra we went inside upstairs to a room full of buffet food i walked across the room to the net curtains and lifted it i looked out of the window all the areas around the building were stacked with rubbish so we never ate a thing.the pyramids are one of the wonders of the world but even though we had a guide people were getting ripped off and harassed.the following day in the sierra hotel we complained to the MTS rep he said he would investigate our grievances the following evening he did not turn up the next evening he agreed to pay us back 50% but this did not materialise and on our final evening the manager of the hotel became mediator between us and MTS the final outcome was the rep said he never ageed to pay us any money back but HTS manager found in our favour and said to the rep you have miss sold this trip to these people and you should not be taking them to the queen Cleopatra for lunch.at this point the manager of the sierra said go to dinner and come back in an hour and that he would contact MTS offices to see what compensation they would give us,after being in the dinning room for around thirty minutes the manger appeared and said there was nothing he could do.i told the manager you should not let the MTS rep keep his advertisement for the trips on his wall because they were misleading and he agreed. but when we went into reception the same advertising was still there and the MTS rep was persuading another unfortunate young couple to part within there hard earned cash on which my daughter 21 stepped in and pointed out the pitfalls to the young couple who were most grateful for the insight.I had also seen others complaining at reception about MTS and some people having money and clothes stolen from there rooms but all these things seem to be stalled until there was no more time to achieve a conclusion we left the hotel with a bitter taste in our mouths,and told all the people who complained to sort it out when you get home good managment ah loll. "
- Travel date: Mon 24th of May 2010
"just returned back from this hotel amazin staff couldnt do enough for you food best iv had on all inclusive in sharm as i have been four times too four diffrent hotels large pool beach lovely i could go on and on i will be booking to go back next year and will be recomending hotel to people EXCELLENT WORTH EVERY PENNY."
- Travel date: Wed 19th of May 2010
Lovely staff and lovely setting
"I stayed at the Sierra with my partner and we thoroughly enjoyed it. We are a couple who like to go on adventures when we are on holiday and sightseeing is our middle names, however the Sierra hotel was so lovely and the staff was so cool that we just ended up laying by the pool most of our time in Egypt! The pool is amazing and the Sierra alcohlic cocktail is delicious.
As we only stayed for a week, we did not find the food repetitive. It was quality food and very yummy.
Bartaring in the local area when shopping is a must in Egypt! don't be afraid to bartar!!!
I would recommend camel riding and quad biking in the desert if you are looking to go on any excursions.
The staff really make this hotel and I would recommend it to anyone. "
- Travel date: Wed 17th of February 2010