Sharm Elysee Resort
11 Traveller reviews from Holiday Watchdog
"After just travelling back from the oasis dunas i can officially say it was fab i know the reviews differ but dont knock it till youve tried it!!The reception are very friendly and will help you.The thomas cook reps adam was always willing to assist and always had a smile on his face even dealing with horrid guests.My daughter attend the Kidworld extra club and absoultly loved the guys laura sherrie beccy and anthony (hey guys)and of an evening we all headed to the stage for a night of entertainment with the thomas cook entertainers kim ali craig and steven the shows were always family friendly especaially the west end rocks steven is hillarious in it.The hotel in general is very child friendly with the baku water park just over the road along with an african market.The hotel is only a few mins from the beach where they do fantastic tapas bars.I went on the titti trollops drag show with thomas cook and i thought it was very funny and good value for money.
The oasis dunas is deffinently worth the money and would travel back again well done to thomas cook."
- Travel date: Sat 21st of May 2011
"Stayed at the accommodation for two weeks a relatively new hotel with friendly staff and clean rooms.
The management however didn't consider it's customers and forgot to put in the basics, this would have reduced the level of complaints on a daily basis. I think if the management take on the suggestions made for improving the bar, food, introducing a welcome pack, ice cream for the kids/ crisps, larger ice making machine, bar stools, beer/ fizzy drinks on the pump,and create an additional bar.
In the next 6/12 months they may start making a real profit and improve overall on customer satisfaction. Unless improvements are made I could not recommend this hotel."
- Travel date: Wed 1st of September 2010
hotel from hell
"food was rubbish quality, repetative and cold. The beer was warm in the only bar near the pool area ran out of local vodka first night had to serve our self when the fridge was unlocked because no staff to serve us. Glasses where discusting and not washed properly they were rinsed under cold water and re-used, No snacks for kids, No entertainment. Man hole covers left off, fire in a room but no fire alarms went off, no information to let poeple kn ow the depth of the pool. The hotel had only been re-opened for 20 days and shouldnt have been open to the public. Most of the poeple in the hotel aswell as me and my partener came down with food poisoning and are still after returning home. Definatley would not recommend this hotel to any one."
- Travel date: Tue 31st of August 2010
WE ENJOYED IT , BUT .
"We stayed at this hotel for 10 days from the 14th August and can say we enjoyed ourseleves there . But the hotel could make alot of improvemnts i.e. bulbs in lights for starters even making sure the lights work that have bulbs in , filling in the holes where the old light fittings were (funny how a new hotel can have holes where old fittings have been,one for the management to answer i think there) . Our room was always clean and tidy and can have no complaints about that . The food im afraid although was edible was repetative there seemed to be no imagination there what you got for lunch one day you had the next day for tea then the third day a break from it then back on to the three day rota , also even though we were never ill from it,we did hear from people who had been . The staff are all very friendly , well the ones who deal with the public directly are , some of the "opening team" walk round with long faces and never smile yet some are the complete opposite . Marco in the bar area is good and trys to have a laugh with the guests and Abdul the pool lad is very friendly also . During our stay there seemed to be alot of higher management walking around who wouldn't give you the time of day, i once held the door open for a very large gentleman of the said team after i'd come through the front door and he just walked past me not saying thank-you or anything as if i didn't even excist (maybe he was in charge of the opening team) and i was the paying guest not him . If you get tired of the same old food on the three day rota try the "Luna Lounge" , you come out of the hotel , turn right then first right , go to the end of the street turn left at the vodafone shop and it's about 100yds on the left , you will get a warm welcome and an excellant value for money meal . So our overal thoughts of the hotel from OUR point of view is , it was ok for us but there are small improvements the hotel could make that would make a big differance to other people's holiday's in the future to make it alot better ."
- Travel date: Mon 30th of August 2010
Excellent Value for Money
"Just got back and had to say we had a fantastic time lounging around the hotel and taking in the sights and sounds of this region of Egypt. Abdul and Marco (pool and bar) work efficiently and nothing was too much trouble! Also the waiting staff did try to assist as much as possible but this is a new hotel so occasional minor problems did arise.
Food at the all inclusive was beautifully presented and tasted super. However, dont expect 'english' style cuisine. Beef and chicken are regular dishes in a variety of forms along with veggie options and salads although perhaps the hotel should consider refrigeration units for cool foods. The rooms were cleaned on a daily basis, with obligatory towel creations and requests for extra towelling etc was swiftly met by housekeeping.
The hotel is set in an area that is undergoing development for housing etc but certainly was not an issue. 'Il Mercato' shopping centre is literally a stones throw from the hotel and gives excellent oppurtunities for western brands to be purchased. Also, fussy foodies can buy fast food such as McDonalds and Pizza Hut . Lots of local shops are available for water etc and many bargains can be bought from the old market which is near by. Be prepared to arrive later (10pm ish) here or expect to get a lot of hassle as the crowds generally arrive later at the Old Market. It certainly is a lot cooler at this time too!
Naama Bay is about Â£2.50 away by taxi (or the free shuttle) and is a good place to shop and unwind although you'll have to put up with throngs of Italians and Russians.
We really enjoyed our holiday and loved this hotel...the challenge will be to keep up high standards. Well Done xx"
- Travel date: Mon 30th of August 2010
"My Husband and I stayed here and it was lovely! We came to Sharm to see the amazing coral and experiance Egypt. The hotel is new and yes has a few teething problems, but it is great value for money and Abdul the pool guy is fantastic! you are made to feel very welcome, and the rooms are really comfortable, clean, and the air con is a well needed asset. If you are coming to Sharm and want to spend your whole time in a hotel then go to a bigger hotel . However with the Red Sea next to you and the amazing sites to see, if you want a "hotel only "holiday why on earth are you going to Egypt?
Go to El Fanar beach you pay Â£6 for entry which gets you a towel, bed and water. The Coral there is a spectacular to behold! Sharks Bay is also amazing we saw Lion fish and Stone fish there. Hadaba is a great part of Sharm to stay, you have on one street with all the western food outlets and shops, and on the other a fantastic traditional souk. We went to Namma bay (Londons west end in the heat) and Hadaba is far superior if you want a authentic experience! The excursions are also well worth it and you can haggle for a great rate. We did a desert safari to Abu Galum with a camel ride to the Blue Hole and Dahab, so hot! but really amazing. We also did a boat trip to Ras Mohammed, it is good, but I am going to try the Bus trip next time as we did not get to any of the park itself. The hotel offers a free return bus shuttle to Mahaba beach and Namma bay. The only negative I could say is the tummy trouble! this is not the Hotel's fault, it is a gastric bug that strikes us. I have friends who have stayed in 5* and they were struck with the same bug! Children do not seem to get this which is great for those wanting to go with your Kids. If you do get struck with bad tummy, the pharmacies are great and really cheap (Imodium does not work!) and The All Seasons Oasis has free Amereican Tv channels if you are trapped in your hotel room. If you want a great base to stay for value for money, then The All Seasons Oasis is good for you. If you want your own arm chair from home or a massive souless resort go to Spain!"
- Travel date: Sun 29th of August 2010
not the best!!!Irish?
"we were some of the first guests at the all seasons oasis. This turned out to be a bad point for us. We stayed for one week with my husband and some friends and for the first few days the all inclusive package was terrible. The bar was unmanned which resulted in us sometimes having to wait up to half an hour or fourty minutes for drinks and after dinner at 7 we could not get any drinks as there was no one at the bar to serve us. On the second night we were asking for some drinks after dinner and were told that the staff were too busy clearing up dinner to get us drinks despite it only being 8 o clock and the all inclusive was supposed to be on until 10!! The food was ok just although extremely repetitive, we ended up eating out as there is only so many times you can eat rice and pasta!!The staff were nice although some were quite sleazy at times esp the cleaner on the second floor and i didnt feel comfortable if my husband wasnt there. Abdul at the pool was just the greatest, a lovely person, a great worker ansd a pleasure to speak to!!!The hotel still had building work going on at the front and with the open space from the pool i thought this was very dangerous as on numerous occassions people could walk through this and no one ever stopped them due to health and safety. Our bedroom also faced onto a building site and it was very difficult to sleep as building often started from 5am. Beneath our balcony, within the hote,l was a total building site all the unused bricks etc!! On our last three days there was a woman with blonde hair often walking around the pool whom we assumed was the owner but as she didnt speak to us we had no idea who she was!! She spoke with all the other guests and asked them how their stay was and if they had any problems but never once to us. We seemed to be the only irish there and got the impression we werent welcome!!She did speak to us on the check out but i did not reply as it was 2 little 2 late!! On the good side although the cleaner was sleazy the rooms were always clean as the rest of the hotel was, there was no problems with sun loungers and abdul was a legend!! Overall we enjoyed our holiday, it was an average hotel but felt unwelcome!!!"
- Travel date: Sat 21st of August 2010
Excellent, Relaxing and Friendly Hotel Oasis
"Just returned from 1 week All Inclusive stay at The All Seasons Oasis and enjoyed every minute in Sharm.
My wife and I both enjoyed the friendly & relaxed atmosphere of the hotel staff which in turn made an enjoyable stay for everyone there.
As in other reviews a special mention has to go out to Marco, his attitude made him everyones best friend and we all loved his dancing on the Egyptian night.WELL FUNNY.
The food was excellent as there was always a fish and meat choice with plenty of vegetables,rice, potatoes/chips and fresh salad. The soups were tasty and ample supply of everything for everyone.The breakfast consisted of eggs, cheese and plenty of warm bread.NO meat though but we never went hungry or felt the need to eat out.
The drinks were all of good quality, genuine Fanta n Coke with red n white wine, the beer was of good quality also which is not the norm on all inclusive holidays.
The main problems that others have mentioned happened in the first week the hotel opened so the 2nd week when we arrived we found all the problems sorted by the English manager Sharon.When a problem arose it was quickly sorted and we found everyone helpful and friendly.
The rooms were cleaned everyday with fresh towels provided. The beds were very comfortable and HUGE .
We had no problems with any insects anywhere in the hotel complex , all was spotless.
Theire was little provision for children other than the splash pool but most were adults anyway who all enjoyed the jacuzzi and very deep pool area.
There is still lots of building work going on in the area around the hotel but we never heard any noise or had any problems.
The hotel runs a free shuttle bus to the local beaches and local taxis are very cheap if you are wanting to explore.You definately need to go snorkelling and go on the Quad safari.
Overall we had a great time and would definately reccomend this hotel."
- Travel date: Wed 18th of August 2010
Bad food, bad service, met good friends though!
"I stayed at this hotel from the 1st-15th August with my boyfriend. This hotel is surrounded by unfinished buildings and the hotel name isn't in sight, it doesnt even look like a hotel from the outside. We found the staff had a bad attitude, they frequently talked in Egyptian to english guests and then would start laughing. Getting a drink can be a nightmare, when i was there the only bar they have, which is located in the pool area, was not manned. On many occasions i have asked a member of staff for a drink and been told they were too busy!! Or it takes them 20-45mins to get you a drink, it's a joke! I will agree with the other review about Abdul and Marco being an asset to this hotel as they did do their best. Another thing to watch out for is the pervy staff they have working there, if you are a single girl on holiday with friends you will be guarenteed to be asked out by most of the staff. This may have changed as this was complained about when i was there. One member of staff asked a girl if he could take her photo while she sunbathed and of course she said no, but 15mins later she caught him on the other side of the pool taking it anyway! Be aware that all inclusive is only from 10am-10pm, way to late to be opening and shutting the bar. Also if you miss the set meal times you have to pay for extra food, and you have to pay for cans of pop, unless it is poured from a bottle into a glass. There is NO entertainment, although my last night they had a belly dancer in, but thats not entertaining at all! And don't get me started on the food, you will love it if you like rice, pasta, fish, potatoes and chicken TWICE a day. Wer had to wait 15 minutes for a table as there are about 20 tables for 60 rooms - ridiculous. Luckily there is a McDonalds, KFC and Pizza Hut over the road, i spent most of my money eating out. It's ok the first couple of days but you will get sick of it. The pool area doesnt have enough beds, it's survival of the fitest for the beds, everyone just left their towels out all night.
Overall i wouldnt go back here again unless the staff had manners, had a wash and brushed their teeth they all look and smell like they have been dragged in off the street and offered a job."
- Travel date: Mon 16th of August 2010
this hotel will be fab!! when its completed.
"we had a great holiday the week we stay,d there , tho we found the food no good , they dont cater for kids and ther is not a very good choice of food one day we went in to eat to find mashed potatoes with a few chips on top of it but ther was no chips 2 b seen tho a group of people were eat,n chip,s at the pool after lunch time made us wounder if those few chips on top of the mashed potatoes was their left overs !!! so we just ate out after that . but we still had a great time the staff were fab, marco an abdul the pool boy an abdul the cleaner were all great would like to see the hotel when it is complete thanks all for a great stay we met some realy nice people there THANKS ALL SEASONS OASIS X"
- Travel date: Mon 16th of August 2010
Fantastic hotel - We love Marco!
"Being amoung the first people to have stayed at this hotel, we couldnt fault any part of our holiday here!
The housekeeping team, especially Abdul, were brilliant. We came back most days to find a spotless room and handmade towel animals on our bed, which was a lovely touch!
Marco, the barman, is an absolute asset to this hotel with his fantastic service and friendly manner.
The food was of good standard with plenty of choice for all meals, however not many vegetarian options on offer. Fantastic value for money if going all inclusive!
The location wasn't ideal for nightlife, restaurants, bars etc but there was a free shuttle bus that takes you to Naama Bay, which is where it all happens!
Great for couples and families."
- Travel date: Thu 12th of August 2010