Royal Rojana Resort

Shark's Bay Cliff, Sharm El Sheikh Egypt
5 star hotel

Reviews summary

3
Average
( 433 reviews)
Brilliant
168
Good
100
Average
78
Poor
33
Awful
54
 

18 Traveller reviews from Holiday Watchdog

Best go B&B

2
Poor
by
Reviewed Wed 14th of November 2012

"We arrived on Christmas Eve and left 7th Jan 07!
The positives about this hotel are that it is very clean, the rooms are a nice size. (Finally we go to a hotel where we can have a shower without flooding the bathroom)/ The staff are more than friendly (especially when you tip them). The omeletes for breakfast were a major plus as they were cooked in front of you. There were plenty of sunbeds and you could choose from the activity beach, which was lively, the peaceful beach., or sit around one of the many pools. The hotel is situated on a cliff above the lovely Shark's Bay, which was a real chill-out place, and can be reached either by steps or along the road if you are disabled.

The negatives
Only one bar to drink in the evening where it was a struggle to find a seat. (We counted 50 seats!) The food was never hot, unless you were able to get something cooked in front of you, which was either pasta or something from the grill bar. As the food in the hotel was not to our liking and finding that we could never sit and relax in the bar in the evening we decided to take a Taxi into Naama Bay where we found a number of VERY good Restaurants that were VERY good Value and we got to eat what we wanted to eat.
The reception was very dis-organised. Especially when checking out. You cannot pay your bill with Egyptian Money unless you pay on a card, which you are charged a fee to use! My advice is ensure you have Dollars or Euros at the end of your stay to pay for all he extras that you have had, including the safety deposit box, which we found was reasonably priced. You can keep your room up to 3pm, but this can only be arranged on the day of your departure and has to be authorised by management. We had to wait until 10am to know if we could keep ours!
Mainly the problem was the number of Russians in the hotel. We did not realise that this was a Russian owned hotel until we read one of the other reviews after our return. Had we realised before we booked we would have gone elsewhere, but we stayed in another AI hotel in Sharm before and found that that was overrun by Russians too, who we found rather rude and obnoxious.

This hotel is not ALL bad, but we have been to Sharm 3 times now and have decided that the next trip will definitely not be in this hotel as there are a number that are better, but also not in an AI resort! When we visit Sharm next time it will be Bed & Breakfast in a hotel in Naama Bay.

Also I would warn any of you that the hotel is very near the airport and you can hear the planes taking off. We did not find this a problem as we live on teh flightpath to our local airport, but someone else may find this could ruin their holiday."

Holiday details

  • Travel date: Sun 14th of January 2007

Don't be put off

5
Brilliant
by
Reviewed Mon 24th of December 2012

"We stayed at this hotel over Christmas and New Year and after reading the reviews we were a bit speptic of going there. I have never seen a hotel that is so clean, there were cleaners everywhere who also worked during the night. The staff were very friendly and helpful and if you gave them a small tip, they couldn't do enough for you. The food was typical to non-european standards, but there was always something on the menu that you could eat. They had two types of soup, 20 different salad bowls, fresh cut roasts, kebabs, veg, various breads and 20 different kinds of desserts. There are 4 different restauants that you can eat from including an Italian. The hotel has various beaches/coves with their own jetties and six swimming pools. The weather was brilliant for that time of year and we met some fantastic people who we made friends with and had an excellent holiday. The hotel had a lot of Russian tourists but are not catering for the British market. All in all, this was a very good holiday and a great base for exploring the sights of Egypt."

Holiday details

  • Travel date: Fri 12th of January 2007

We had a lovely time!

4
Good
by
Reviewed Wed 14th of November 2012

"Having read the reviews on this hotel after booking on a last minute deal for New year I was wary to say the least however I would not worry unless you are going to complain about the all inclusive finishing at 11pm which you know when you book or the food not being english....you are in Egypt! My boyfiend and myself had a great holiday and found the hotel exceptionnaly clean....the staff were always cleaning somewhere and whilst not a brand new hotel you could not complain as the room was spotless and cleaned to a high standard every day. Not quite sure how you can claim that 7up and Pepsi is unpallatable and the beer was very nice, the Vodka was very strong but the measures are huge so that is expected. We did not eat in the main restaurant mainly because it was very much like a canteen in the evening but that is the case with most all inc buffet style restaurants, however the Russians are very rude but this is the case in all the hotels in Egypt not just the Rojana. We had breakfast in the main rest as this was sound with bread, croissants, cereals and freshly made omelettes. lunch in the grill as there was many meats straight of the BBQ and salad bowls along with chips and then the Italian in the evening had fab freshly made Pizza's to order and pasta along with salad bowls and other past dishes already prepared. The staff are very friendly and like anywhere they rely on tips to top up their terrible wages but they are genuinely nice people and we made many good friends with the staff especially the security guards who make you feel very safe. We did eat out in Naama bay just for a change of scenery more than anything else. I think some people read the reviews on this hotel and go expecting a bad time. My boyfriend did not read the reviews and we had an amazing time relaxing on the beaches and by the pool gong quad biking and having massages. I am sure there are better hotels in Sharm if you book early and pay more money but this is not a holiday from hell and we came back heavier, browner and completley chilled!"

Holiday details

  • Travel date: Wed 10th of January 2007

We had a brilliant time and loved this hotel

3
Average
by
Reviewed Sat 13th of October 2012

"What can I say about this hotel. I challenge anyone to try and get a better deal in Blackpool for a week on a bed and breakfast basis at a hotel of similar quality for what we got for a fortnight in Sharm El Sheikh all inclusive. The hotel staff were lovely and catered for the English upon our request. We had a specially cooked fillet steak meal on Christmas Eve and Chef went out and bought a Turkey especially for the English people for Christmas day. They waited on us hand and foot and couldn't do enough to please us. We did tip once or twice which goes down well but that's just a personal thing that we do. There were lots of Russians in the hotel and they do not believe in queueing although we did meet a few who were really friendly. I cannot complain about the food at all - in fact I thought it was excellent and lots to choose from. Yes they did cater more for Russians but they are 95% of their tourism so no wonder. We could have paid double to stay in Sharm at another hotel and after reading reviews the day before we went away I nearly paid extra to move to another hotel - that would have been a big mistake because I would have wasted my money. Please do not be put off by the reviews, if you go to Royal Rojana and you are unhappy with anything at all just go and ask the manager who will go out of his way to make your stay there a happy one. We had a fantastic time and didn't get disturbed by building work at all. I would definitely return to this hotel. It was clean the food was good and the people absolutely gorgeous and so nice all the time."

Holiday details

  • Travel date: Tue 9th of January 2007

Not a 5* hotle dont bother booking

1
Awful
by
Reviewed Thu 20th of December 2012

"Hi, My wife and i thought we would spend christmas abroad so we thought Egypt rang travle agent and got a glossy finish 5* hotel 6 months old all mod cons etc. as we arived at the hotle it was dark and full of russians (i have nothing against russians).

My complaints
- the service is terible
-the food is catred for the russians no choice in food at all if it is a five star hotle they shoud provide varity in food non existant.
- no health and safty
- all inclusive drinks are always half filled glasses

just dont bother going their"

Holiday details

  • Travel date: Tue 9th of January 2007

give it a chance

5
Brilliant
by
Reviewed Sat 1st of December 2012

"this hotel is not that bad really this is the third time we have stayed in sharm and it rates as good as the others we have stayed in . the rooms are large and kept spotlessly clean. the hotel has 6 pools one heated but still cold. there is a choice of places to eat in the daytime we preffered to eat in the outside baywatch grill restaurant rather than the main restaurant,at night time you have the choice of main restaurant or the excellent italian restaurant which made fantastic pizzas or you could pay 9 euros to dine in the fish restaurant. the first couple of days i must admit the food in the main restaurant was poor mainly catering for the many russians we complained to the food and beverage manager amhed who was excellent he made everthing right for us, on christmas eve there was a gala dinner which you had to pay a charge for we did not fancy the menu which was smoked salmon &duck so we went to amhed and he got the chef to cook us turkey & beef this was done for a group of about 25 british people the staff put all the tables together for us and we had our own special gala meal. the staff really do bend over backwards to serve the british i think this is because we are polite with them and give them the respect they deserve, the russians on the otherhand are very rude to the staff i dont think the russians have a word for please & thank you in their language. the entertainment was not very good you had to go outside in the tents and they did not have a bar in there. but 3 times a week they had a singer/guitarist in the lobby bar. i was told the hotel has only been open to british tourists for the past 3 months so not everything is suited to us yet but i know they would like to attract a lot more of us. we shall be going back around june, dont be put off by all the bad reports this hotel has got i would say give it a try and if you have any problems dont do as we british usually do and moan to each other go and see amhed who will do his best to solve them."

Holiday details

  • Travel date: Mon 8th of January 2007

egyptians are lovely people

3
Average
by
Reviewed Thu 20th of December 2012

"Please dont believe all the bad reports on Royal Rojana hotel. OK it,s not 5 * as advertised, but a lot of hotels abroad have a different grading system for back home. The staff were great, could not do enough for us, nothing was a problem. The Russians are everywhere and can be very rude, but we met a few who were very friendly. The food was plentyful, but never hot. Not sure if this was traditional, or bad organization. The rooms were clean and we had fresh towels & linen everyday. Entertainment was awful. mostly catering for The Russians. If you are not planning any trips, dont get a Visa, as you dont need one if just staying in sharm el sheikh. The hotel is owned by russians, so advise going to a British owned hotel to avoid them. Overall we had a good holiday, as all we wanted to do was chill out. We were there 24th Dec to 31st. Weather was lovely mid 20,s during the day, but very cold at night so take a jacket."

Holiday details

  • Travel date: Mon 1st of January 2007

Dont Go To This Hotel!!!

3
Average
by
Reviewed Sat 1st of December 2012

"Returned yesterday (21st December) from the Royal Rojana, if you have booked then you might like to cancel!! The food in this hotel is really awful - the hotel is 95% full with Russians and their food is on the menu. NOT 5* more like a 3* and that is the truth - I have been to Sharm 6 times and this was so bad I cried. The Russians get so drunk that they start abusing the staff - I saw this with my own eyes and its not nice, day after day it gets you down, there was a fight in the disco & a Russian broke a Reps nose - Russians had a fight in the bar and the hotel management had to close the bar down. Why do they keep serving them booze ???- in addition they are the most rude, obnoxious, arrogant people, they shout all the time !!! it drove me mad!!!
The pools are not heated and freezing so if you have little ones they will not have a baby pool to play in. Be careful with all inclusive drink - if you have a bottle of wine they charge you for it but dont tell you at the time - wine by the glass is free??? what is the difference??? READ THE OTHER REVIEWS"

Holiday details

  • Travel date: Fri 22nd of December 2006

Hell on Earth!!!

2
Poor
by
Reviewed Tue 30th of October 2012

"No way on eart this resort is a 5 star at best is a 2 star! the food at the resort is tasteless mash, it took all of 2 days for me and my partner to develope upset stomachs, resulting in diarrhoea and vomiting ( this was the norm for the brits at this hotel, with one couple needing injections due to the severity).

We ended up eating out away from the resort most days which defeats the purpose of an all inclusive package, as well as the food the drinks were undrinkable resulting in us having to buy carton juices from the onsite shop.
The holiday was ruined by the pushy manorless russians as they have no general ettiquette, we did attempt to see the funny side especially with their sense of dress which included G-string bikini's for both men and women, but did not aid our appetite seeing hairry russian --- on display while trying sunbathe.

The excursions offered by med hotels are overprice and we manage to go to Nama bay and get the same deal for much less.

We will never go there again and advise anyone else not to make the same mistake!!!! regardless of the price."

Holiday details

  • Travel date: Fri 15th of December 2006

mixed feelings

3
Average
by
Reviewed Thu 25th of October 2012

"A pleasant hotel with nice rooms - the food was varied and plentifull although a little bland. The staff were courteous and helpful but the amenities were basic and catered for the masses which were predominantly Russian. The all inclusive tag is a little ambiguous as charges existed for many basic items. All in all not bad if you want to make the most of it!"

Holiday details

  • Travel date: Fri 8th of December 2006

There was good points and bad points abo...

5
Brilliant
by
Reviewed Thu 3rd of January 2008

"There was good points and bad points about the hotel, as many have already said; mainly Russians. The atmosphere was Russian based, for example the shows at night, the games and music.

The staff were excellent and treated you like royalty! Whatever you wanted you got. We even kept in touch with some off the staff and hopefully will see them again sometime.

I would definitely recommend it! Great relaxing place to go for any age!"

Holiday details

  • Travel date: Thu 3rd of January 2008

We were disappointed at the quality of t...

3
Average
by
Reviewed Wed 10th of October 2007

"We were disappointed at the quality of the hotel, after being informed that this was 5*, as it certainly did not feel like it. After reading the reviews today, it captured accurately our views regarding the accommodation (pity we did not read them before we went, but this was a last minute booking and we have only just got access to the internet at home).

Very few English. Charged for bottled water and ice creams for example, which did not really meet our expectations of all inclusive. Staff were very friendly and attentive, but reception and management were rude and unhelpful.

Room kept clean and tidy for us, with a few special touches. We were all ill and our daughter spent two days in bed. It was great having our own coral reef and nearby beach and snorkelling was fabulous. Highly unlikely that we would return to this hotel, but made the best of the holiday and overall we enjoyed our stay.
"

Holiday details

  • Travel date: Wed 10th of October 2007

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  • Hotel Royal Rojana
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