Poinciana Sharm Resort & Apartments

Om el Sid - Hill El Hadaba, Sharm El Sheikh 4545 Egypt
4 star hotel

Reviews summary

3
Average
( 686 reviews)
Brilliant
153
Good
176
Average
110
Poor
73
Awful
174
  • 2 room
  • 1 pool
  • 2 beach
  • 2 service
  • 1 dining
  • 1 food
 

32 Traveller reviews from Holiday Watchdog

dirty hotel

1
Awful
by
Reviewed Thu 22nd of July 2010

"just returned from grand sharm resort also known as other names creative been one we paid alot of money for our family holiday me my husband and our 12 year old daughter the hotel is dirty holes in walk ways manholes with no covers on filthy pools not cleaned in the 2 weeks we were there not even the bathing area rubbish left in bags especially in the bushes most of the umberallas are broken no air conditioning in the one bar you have upstairs not cleaned at all the food was terrible everything done on in spices had to fight to get anything plain which then became just chips last orders is 11 oclock and plastic glasses and warm beer the shorts excist of gin whiskey crap vodka and brown bicada if you sit down stairs in the one other bar you pay for drinks at all times then there cold and a full bottle no entertainment appart from once at eleven oclock when you pay for drinks and that lasted 20 minutes so called karaoke one singer when people wnted to sing they said it was time to put it away it was a joke my holiday company told me this hotel had no complaints but when we went to complail there was at least ten or more a day my advice would not to go unless you dont mind muck and rubbish everywere it hasnt put me of egypt the bar and restaurant staff work hard and are friendly but this hotel needs closing down and refubishing DONT GO if you do make sure your room is 300 and over there the cleanest below that are filthy and infestsd with bugs"

Holiday details

  • Travel date: Mon 12th of July 2010

Rating breakdown

  • 2 Beach
  • 2 Room
  • 1 Pool
  • 2 Service
  • 1 Dining
  • 1 Food

Great Value for Money

4
Good
by
Reviewed Mon 13th of April 2009

"Going back in June 2009 and can't wait. It's not 5 star and doesn't claim to be. The rooms bars and restaurant are clean and the food whilst a little repetitive is ok. The pools are lovely and the staff helpful enough. The beach is nice and the shuttle service to Naama bay a bonus. If your really fussy and want to spend the holiday in a posh room, spend the extra and go somewhere else. If you want good basic accommodation that is value for money consider this one"

Holiday details

  • Travel date: Mon 13th of April 2009

A recent review!

4
Good
by
Reviewed Wed 11th of March 2009

"Holiday booked via Low Cost Holidays
Absolutely no problems with the booking, flight or transfers. All absolutely fine.

Stayed for one week, mid Feb '09. All inclusive. Me & partner

Double room, very spacious, small balcony, basic bathroom. Very clean when we arrived & is cleaned on a daily basis.

Food was good, but pretty standard.
Breakfasts - variety of breads, yoghurts, cereal, fruit, ommlettes freshly cooked, some hot food
Evening meal - rices, meat (Chicken or steaks), potatoes, veg, fish, pleny of desserts
All drinks free from main restuarant
All enjoyable & tasted good.

We did notice a couple of families struggling with children here though, as perhaps not much variety & kid-friendly food - but guess you can't expect chikcen dinosaurs & spaghetti hoops.

Pool bar - pizzas, sandwiches (have to pay for these)
All drinks also free

Staff all very friendly & polite.

You will get asked if you want....massage/newspaper/excursion/hair braiding quite often though, but they'll get the message if you keep saying a polite no.

Pool v nice also!!

10-15 min walk from private beach & sea

2-3 min walk from El Mercato(?) - brand new shopping area, hassle free, couple of nice restuarants & bars also.

Shuttle bus to Namma Bay each night (8pm) which is also free. Picked you up at 10:30pm for return journey.
Namma Bay very bright, vibrant, busy. The "touristy" part of egypt. Hard Rock cafe, McDonalds, etc. Lots to look at, although be prepared to be hassled by shopkeepers, etc.

Thought the whole holiday was very very good. Perfect weather, lovely hotel.
We did visit in Feb so it was nice & quiet, although I'd imagine it'd be lots busier in summer months for families etc.

You'll need to take spare cash to do anything outside of the hotel though. More so for drinks which did seem quite pricy, esp wine.
We had one excursion - quad biking in the desert, which was superb!!
And there are many more on offer while you're there.

From Sharm, Cairo is 5-6 hour on a coach though, so be warned

No problems whatsoever though & for us both it was a perfect break!

"

Holiday details

  • Travel date: Wed 11th of March 2009

good holidys

3
Average
by
Reviewed Thu 6th of November 2008

"We intend to go again this December for two weeks for the fourth time. All the comments are true to them. We sit and listen to the moans and groans because expectation from brocures tend to be greater than fact. We have always had good accommodation by upgrading once there which does cost more but we need a one bedroom apartment.

We always only have B&B as the food is basic, The poolside food is good but has to be paid for but all cooked fresh for you.

A Tipping system of say a few pounds to your housekeeper on arrival and at the end of your stay will help with anything you need. This can also apply to the pool staff.

The mai reason why we use this hotel is due to location. We have a off licence outside the hotel which is rare. a range of restuarants at very reasonable prices.

We can walk or take the hotel bus to the old town. A taxi ride back very reasonable.

Naama Bay where the youngsters go is a reasonable taxi ride away or you can use the hotel bus

There is also a very new Italian Style centre just completed last year. Just turn right outside the hotel and walk a couple of hundred yard.

There is also the Fantazia Centre for night life

The hotel has two beaches a distance from the hotel but you can take the hotel towels. One beach you can walk too or take the bus the other is a day out 10 to 3pm approx.

All the staff friendly

At the bank attached to the hotel be careful. lay out the currency on the counter and recount it in front of the teller. Do this anywhere.

We always have a great time"

Holiday details

  • Travel date: Thu 6th of November 2008

Lovely Resort

5
Brilliant
by
Reviewed Sun 19th of October 2008

"highly recommended. me and my hubby went there last january for our honeymoon for 14 nights. i must say we absolutley LOVED the resort, our room was a double sea view room very clean nice and big and the sea view absolutly beautifull. the staff are all friendly a free safe in the room two beautifull swimming pools 10min walking distanc to the beach. we took half board and believe me the food is great so many different choices of food sweets drinks very friendly guys in the restaurant as well. the resort is located in an excellent area just across the road is the old shopping centre which has all the traditional egyptian shops and many different open cafes which are open till late next to the shopping area is an amazing place called (Alf Leila We Leila) it costs about £1.50 or £2.50 for the entrance fee and when your inn its such a beautifull place with water falls and ttheyve made it look like alladin's palace there is an open cinema as well and if you keep walking you get to a place where there is a big stage with water alll around it and the seatting area all around it then its a three hour continious intertainment of belly dancing with beautifull belly dancers and many different things, you must go there.
one other place where there is a free bus service to from the hotel about three times every evening is Nema bay and when you are there you just wouldnt want to leave. :) i really reccomend any one who wants to to sharm il sheikh to give it a try coz it is deffenatly worth it. we will defenatly go back there again and again.
one thing to look out for is the hasseling in the shopping areas just ignore them and dont pay attention to them they wont stick to you. and when you want to but something make sure you ask for a less price coz they always double it when selling things.
"

Holiday details

  • Travel date: Sat 18th of October 2008

we got this holdiay cheaply from the tra...

3
Average
by
Reviewed Mon 14th of July 2008

"we got this holdiay cheaply from the travel agents window so we were not expecting too much - thank god...the hotel rooms were basic and a bit grubby round the edges. The pool (infinity) was ours for most of the day as people favoured the main pool, again it was not cleaned properly therefore it was a bit grubby also. The beach is a short bus ride away (no cost) there is a bus to namma bay (no cost) but you need to book. Breakfast was okay as long as you like bread and pastries (which were wonderful) although you can have eggs cooked to order. right thats the negatives out of the way - the weather was wonderful, people were brilliant (except shopowners not letting you shop properly and being pushy) and the water/beaches/fishes are amazing. We are returning to Egypt next year (booked already) but we will not be returning to the Creative Grand Sharm....we are really going for a hotel with a proper star rating as it was obvious that this was not a 4 star (billed as such in the brochure) you really need to go 5 star all the way in egypt and there are some lovely hotels. Loved egypt and the creative was okay but not for us."

Holiday details

  • Travel date: Mon 14th of July 2008

my family and i went here 9th august 200...

4
Good
by
Reviewed Thu 29th of May 2008

"my family and i went here 9th august 2007 fortwo weeks. on arriving at the hotel wewere pleasantly pleased after seeing some of the drop offs!!!! we had a two bedroom villa which was very nice, clean and eveything worked, although when we first ran the taps brown water came out, but after leaving them to run for a while they came clean!!! the complex could do with a bit of updating and the pool area at the front is in some need of attention as was damaged in places. the towel man was excellent and put our towels out everyday for us. the tattoo and hair braiding men were a bit annoying by the end of the holiday!!! the food was ok rice chicken veg most days and sometimes out for breakfast in the morning but we found something everyday so didnt go hungry, and we had fully equipped kitchen in villa to cook if we wanted.. when venturing out the norm of being hassled every where you go applies. the weather was extremely hot but as we like it like that wasnt a prob, but going out in the evening was bit uncomfortable. had a couple of nights in the hard rock cafe a brill night out and then walking through the streets and shops after. would def go back again."

Holiday details

  • Travel date: Thu 29th of May 2008

We were upgraded to this hotel, as our o...

4
Good
by
Reviewed Wed 23rd of April 2008

"We were upgraded to this hotel, as our original option was overbooked. Dreading the worst, we were pleasantly surprised. There were four of us and we were given two lovely ground floor apartments with an interconnecting door. We had only booked for two double rooms and in the Grand ended up with two double rooms, two lounges, two bathrooms and two kitchenettes! It is a lovely informal hotel with a friendly, cosy atmosphere and the staff couldn't do enough for us. Our daughter became ill whilst there (through no fault of the hotel I might add), and they called a doctor who arrived within minutes. By the end of the holiday most of the staff knew us on a first name basis. O.k. maybe the food is a little repetitive and they do tend to run out of things before the allocated dining time is finished, but we always found something nice to eat from the buffet and we are fussy eaters! The rooms were beautifully cleaned daily. Entertainment is limited because it is only a small hotel, but the area around has plenty to offer - the beach is reasonably near (you can walk it if you miss the shuttle). At the end of our holiday we had booked a 'better' hotel in Nabq with a higher rating, but to be honest I actually preferred the Grand, it was far less informal, the rules were much more flexible and staff far friendlier. I would have no hestitation in going again, a charming, informal and relaxed hotel!"

Holiday details

  • Travel date: Wed 23rd of April 2008

After reading the reviews on the creativ...

4
Good
by
Reviewed Fri 28th of March 2008

"After reading the reviews on the creative grand sharm my husband and I were dreading going but we need not have worried. although we were only bed & breakfast we were given a one bedroom apartment,which had a lounge with sofa bed and easy chair sideboard dining table and four chairs side table with lamp two standerd lamps and TV. the kitchen was adequate for what we needed with a large breakfast bar and stools. the bedroom was nicely furnished and very comfortable and also had a TV. the bathroom wasn.t too bad I've seen a lot worse and the shower was massive easily big enough for two people "if you felt so inclined". The balcony was also very large and overlooked the pool area which was kept very clean but the water was a little cold. I must admit though that I know that not all the apartments were as nice as ours we were quite lucky . I don,t know much about the food as we were only bed and breakfast but that was quite adequate , although we did notice that quite a few people filled there plates up enough to feed a army "who eats plates full of salad and sticky buns for breakfast?" do they think there won't be any more?. The staff were all very nice and pleasant , although we didn't have much to do with the reception staff . The only thing I would warn about is the bank in the hotel , If you change your money there they will charge you a massive 10% . Go across the road to Fantasia about 6 0'clock to the exchange. "

Holiday details

  • Travel date: Fri 28th of March 2008

What a con ! this hotel does not merit...

1
Awful
by
Reviewed Mon 17th of March 2008

"What a con ! this hotel does not merit 4 stars in fact even one star would be one star too many .. the rooms were very basic, in our en suite the bathgroom wall lights went out when you plugged in a pair of low wattage travel hair straightners and the acrylic bath had numerous cigeratte burns in the base . The balcony is very inaccuratley described as there is only room for 2 small plastic chairs to be wedged side by side overlooking the adjacent wall as it was not possible to manouvre the chairs to face the sea .. then you would have had to sit one in front of the other !! We went all inclusive and the food was totally disgusting whether it was lunch or dinner you had a mix of
tepid frozen courgettes/carrotts/ brocoli a chicken dish swimming in a greasy sauce, a meat dish( tough beefo r lamb) swimming in a greasy sauce and sometimes a fish dish accompanied by luke warm potatoes and rice. Dessert was either sponge cake of a type of custard sometimes accompanied by underipe dates and bitter oranges . All inclusive means you have to queue for your drink and then it is served to you in a small white plastic beaker, the type used by water coolers, luke warm and that applies to wine and beer. so one sip and up you go again for another plastic beaker , one sip and off you go again for another plastic beaker by the third trip you are beginning to be made to feel like you have problems with alcohol just bear in mind that by this time you have not even consumed a wine glass full of wine of even half a pint of beer !
All inclusive only covers 3 meals a day in one resturant . any other food or drink has to be paid for apart from drinks in one poolsode bar which again come in plastic beakers but this time if yu are very lucky you also get the ash from the barmans cigarette, which is permanently clamped between his lips, floatng on the top. The pool was not heated and too cold to swim in, the grounds were de bugged every evening so there was a most disgustung smell in the apartment ( came in through the air vents ) and don't even think of trying to sit ourtside while this operation was in progress or you would be enveloped in a cloud of toxic matter and there were still mossies in the rooms . You are unable to walk to the hotels nearest beach as it was accross a couple of building sites and when you got there, guess what, you had to pay for your drinks and food even though it was over the lunchtime. The suttle bus from the hotel dropped you there and returned 3 hours later to collect you so you were effectivley marooned there thirsty and hungry. The hote's other beach was a 10 minute taxi ride away and the hotels " Courtesy Taxi " driver would tell you it was not a good beach and try and take you to another one close by which surprise, surprise you had to pay for and then you found out all the beaches were interlinked anyway, beach he tried to take you too must have been owned by his uncle's cousin and he must have been getting a backhander ! . The Taxi driver also tries to rip you off on every journey . we would l agree a price at the beginning before getting in the car and at the end of the journey
he would say we had agreed a higher price/ or he had no change if we did not have the correct first agreed fare. Talking to other English guests this was a very common occurence with him. The entertainment was non existent and bar absymal . Dark and dingy and again plastic cups of luke warm drink if you were all inclusive . None of the staff uniforms looked very clean, most were grubby with stains and sweat marks. The kitchen staff's clothes were filthy when you saw them outside of the kitchen on their rest breaks. The only good comment I have is to the honesty of one of the members of staff who when I left my camera on the bar came into the dining room with it later that evening and handed it to me. The facilities as described in the brouchure or website are virtually non existent , there is no childrens playground, only one badminton table and pool table, no entertainment or disco in fact nothing to do in the evenin at all apart from get the hell outta there !!! "

Holiday details

  • Travel date: Mon 17th of March 2008

On first approaching this hotel, it look...

1
Awful
by
Reviewed Tue 8th of January 2008

"On first approaching this hotel, it looked quite nice (it was dark though). The reception looked clean and friendly. How wrong first impressions could be! On checking in we asked for a double room as my husband is 6'5" and he looked cramped in a twin bed. We was told there are none.

All inclusive? So why did we have to pay for a cup of Nescafe coffee, tea and water?

We arrived on Christmas Eve and was told she was a big Christmas Dinner in the tent next to the lower pool bar. It was a buffet and we still had to PAY for our drinks - even though we had paid for ALL INCLUSIVE.

If you miss breakfast - forget the already paid for snack bar. You pay for food.

The hotel was completely run by men, so ladies be prepared to be bartered for, ogled at and constantly being told you are beautiful. It gets very annoying. Oh, they will also ignore the men you are travelling with.

Drinks are served in small plastic cups and even then they are only half full so you are back at the bar every two minutes.

How anyone can recommend this hotel is beyond me as this experience has put me off going back to Egypt ever again. I have nothing good to say about this hotel or holiday apart from the fact that there was a Starbucks across the road.

Give me Cuba any day; they know how to look after you."

Holiday details

  • Travel date: Tue 8th of January 2008

What a let down ! Our party of 4 adults...

1
Awful
by
Reviewed Sat 27th of October 2007

"What a let down ! Our party of 4 adults were expecting 4 * all inclusive what we got was 2* pay as you go! The food although edible was not very inspiring, courgettes and carrots with every meal including courgettes for breakfast. No bottled water with our meals available in the restaurant you had to pay. When booking the info we received stated that drinks were all inclusive at the pool bar, didn't state that the lower pool bar was not included in the all inclusive, we were charged for a rather expensive round of drinks! Be careful walking around the hotel very uneven tiling and broken man hole covers, seemed to be a shortage of light bulbs.

If you were tempted by the entertainment take out you wallet! they charged for that. The pool had things floating about in it (lack of grout around the tiles must have caused some kind of fungal growth), which was scooped out by the pool attendant at regular intervals.

If you wanted to sit out in the evening the only outside bar available was pay as you go, they did have an all inclusive bar up a flight of stairs very dark, the outside space was minimal and again very dark.

If you are still tempted to holiday in Sharm book with one of the major hotel chains. Give the Grand Sharm Creative a wide berth (the clue is in the name, very creative with their 4* rating). On a positive note we did find the bar, restaurant and pool staff polite, helpful, and hard working and the sun shone."

Holiday details

  • Travel date: Sat 27th of October 2007

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Poinciana Sharm Resort & Apartments is also called

  • Creative Grand Sharm Resort
  • Creative Grand Sharm Hotel
  • Creative Grand Sharm

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