Parrotel Aqua Park
About Parrotel Aqua Park
- high speed internet in room
- shuttle bus service
- swimming pool
- free internet
- fitness center
- bar lounge
- free parking
- business services
- wheelchair access
- air conditioning
- room service
- dry cleaning
- smoking rooms available
- meeting room
- non smoking rooms
- laundry service
- concierge desk
- flatscreen tv
- family rooms
- banquet room
- multilingual staff
- self serve laundry
- airport transportation
- breakfast buffet
- outdoor pool
- conference facilities
- free breakfast
- rooftop bar
- rooftop terrace
- private balcony
- breakfast available
- reduced mobility rooms
- hot tub
- heated pool
- free shuttle or taxi services
- facilities for disabled guests
- kids stay free
- kids activities
- tennis court
- swimup bar
- poolside bar
- kids club
- infinity pool
- tv other russia
- tv channel one russia
- ski in ski out
- lazy river
- water park
182 Traveller reviews from Holiday Watchdog
if the price is right
"Booked this last minute and got i thought a good deal. the hotel grounds are well maintained as are the swimming pools. the rooms and reception are tired and the staff on the whole aren't that bothered with you. foods ok. typical fayer, lots of variety with breakfast probably being the poorest meal. alcohol isn't just weak or local stuff it is water. its a complete joke that a Radisson hotel can be allowed to take the Micky out of it guest. my hotel room also had coach roaches and i seemed to be the only one. i even had coach roaches in my bed. also the beach bar is awful. lunch there is a a very poor a fair with the staff looking after themselves and friends rather than paying guests. just horrid"
- Travel date: Tue 3rd of December 2013
"just return from another great stay at this hotel
staff could not do too much for you.
food is much better then last year
hope to begoing back in november"
- Travel date: Thu 14th of March 2013
servis ziro 000, food ziro 000, many flies , the staff its not friendly.
"The main problem its the servis and the food. You ask to the reception for something and they coming next day or two days later. The restaraunt was full of flies and very dirty. The classes that you drink they clean them just with the water and they put them back for the other to come to drink.We were three families and from all these we had pain broblem in the stomach and every 2-3 hours we went to the toilets. We came back to our country and it took us 2 weeks to stop going to the toilets.Terrible holidays.If you travel there take you are own classes for drinking."
- Travel date: Tue 4th of September 2012
Not what we expected for a 5* hotel
"We have just arrived back on 25th June 2012. Pool area great for children. Pools could have been cleaner towards end of two weeks.
Night time entertainment was the same and in a hut that was not air-conditioned and full of mosquito's we only went twice the whole fortnight as boring! Snake charming show was disgraceful and cruel. Walked out after 5 mins in disgust.
Food was awful same everyday and not much choice. My children would cry as didn't want to eat the same food again and again! Birds flying in restaurant and was bird dropping all over windows and chairs just like eating food in bird avery. Not many plates, cutlery and glasses and were all chipped. Very rude foreign people and some of staff very rude too. We were repeatedly asked to pay to go to bar-be-que and trips whilst we were eating or sunbathing. Not good! This was supposed to be all-inclusive but were asked to pay for fresh orange juice, water and ice cream. Also this restaurant was not air-conditioned. It stated three restaurants before we came but only one open. We ended eating out and went to Union Jack, The Three Crowns and Peking Chinese Restaurant which were all delicious meals.
There was only one bar open and it was not air conditioned only place in whole hotel that was air conditioned is rooms.
As for rooms basic but big. Not many towels and not much toilet roll given. We tipped cleaner on first day but kept on hinting for more tips. Also you can put paper in slot so electricity stays on in room and you can leave air-condition on.
We were recommended to come to this hotel and also stated this was 5* but i would only put it to 2*. Some of the staff were nice and lovely with my children but some were rude and asked for our sunglasses, shoes and ear rings. Also they expected to be tipped all the time.
We have been on many all-inclusive holidays and this was not what was stated. This was our first time to Egypt and the weather was fabulous but i would not recommend this hotel to anyone and would not stay here again. "
- Travel date: Wed 27th of June 2012
worst hotel we have stayed in previously visited egypt 5 times
"After mix up with rooms and broken air conditioning which was quickly sorted the only efficient thing in the entire 2 weeks.
Food was awful no selection, same old thing night after night
Staff were not as friendly as staff in other hotels and not very helpful, in short there didn't really seem to be enough staff
The upstairs bar is a lovely spacious area and would be plesant to sit in if there was airconditioning instead there were large moveable fans which didn't make any difference it was so hot and stuffy we went to or rooms to cool off. It was the same in the restaurants.
Towels were taken from the rooms in the morning and not replaced until gone 6 in the evening, too late for showereing so we had to use the towels we'd been using all day at the pools
The worst part of the holiday was when an egyptian boy was hawking and spitting in the pool and then his mother took out food by the poolside and fed her children who were all in the pool as if she was at a duckpond. I complained to anyone who would listen but nobody seemed to want to approach them. I feel if it were a european who was doing it they would have been asked to leave.
The things I liked were the pools and the Aqua park and the way our rooms were kept clean. I wouldn't go there again and I certainly wouldn't recommend it to anyone.
Also this is the first hotel in Egypt I have visited where you have to buy your own water before refilling the bottle at mealtimes or the pool areas."
- Travel date: Sat 16th of June 2012
My opinion on mixed reviews
"Just arrived home last night after 2 weeks staying at the Park Inn and wasn't really apprehensive about all the mixed reviews we'd read before going as our motto is always to make the most of our family's annual holiday because we only get to do it once a year. In short if your expecting a 5 star hotel that will totally delight you then for the money you've paid your'e not living in the real world. We paid (for myself, my wife and our 9 year old son) just under Â£1700 for 2 weeks taking into account flight costs of circa Â£600 min that's around Â£80 per day. What could a family of three do in the uk for that sort of money for a day out?? For me I'd pay that much just to guarantee a day of hot sunshine all day and by going to Egypt in summer your pretty much doing that. We've paid this sort of money for a week in Butlins in the middle of Summer and then spent much more on top because its poured down with rain most of the time.
This is only the second time we've stopped in Sharm and I will totally admit that in some respects where we stopped before was far superior but for that we paid a lot more than we did for the Park Inn.
So my advice would be decide what you want for your money and appreciate the customs and practices of the country your visiting. In my opinion this is a good value for money complex and if you want to be shown a little extra attention then chuck a few quid here and there and play their game thats how it works. In 2 weeks we gave no more than Â£70 in tips (a fiver a day!) and for that we got sunbeds guaranteed reserved each day, our room cleaned excellently and any needs we had attended to by the cleaner without the need to contact reception, and somewhat embarrasingly at times walking up to the bar at night without saying anything and having our drinks poured for us (excellent measures!!) whilst others are still waiting to order (oops . . sorry to those I may have upset).
So the plus points:
If you've got a child that loves being in a pool and on slides all day you'll be sorted.
If you dont mind tipping a few bob, you'll be looked after.
If you want value for money this is the place for you.
If you're not a fussy eater then the all inclusive is no different to many other places.
The negatvives (be positive though and turn them into positives):
The entertainment on a night time is pretty rubbish (so make your own).
You will be bugged to buy trips and stuffs (so either buy them . . some aren't that bad . . or just say no politely and if you get sarcasm do the same back . . all part of the fun . . and if you so wish ask for a 'Do not disturb sign and you won't get bothered') . . that said we kept saying no to a boat trip, just for the sake of it, but because it was only Â£40 we went for it and it was the best one we've ever been on because they were so flexible to what everyone wanted to do.
In summary good value for money in the hot hot sun."
- Travel date: Thu 14th of June 2012
Holiday from hell - will never go back to Park Inn
"This was our 5th time at Park Inn, it was my parents 12th time and friends 4th time. And for all of us it is the last time. This decision was also shared by many of the people we met who had returned to Park Inn multiple times.
The hotel has changed management since our last visit and it seems customer satisfaction and common decency went when the old management team did.
The 'on the ground' staff are fantastic as usual and work hard to ensure a good holiday is had by all, but there efforts cannot make up for the inadequacies.
1. Not enough beds for our party, despite right number of rooms, Took 5 days for staff to get this sorted, they expected 25 and 27 year old brother and sister to share double bed when we had booked standard twin.
2. Pestered by staff to buy meals, excursions etc even when in restaurant having meals.
3. Charged for orange juice despite no signs saying this wasn't part of all inclusive. Threatened to prevent daughter leaving Egypt unless she paid. Travel rep sorted that one and needless to say we didn't pay.
4. Rooms don't appear to have been maintained or decorated in the 5 years we have been going. Had to 'wiggle the wires' to get lights to work. Bare electrics all over the place.
5. Toddler pool with little slides on Aqua Park side had lots of drainage grids missing leaving gaps just big enough for little legs to fall into them. So unsafe we didn't let our granchildren play there more than the one time.
6. Food selection has gone downhill dramatically since new chef installed. Spent most of 2 weeks eating rice and pasta and children had chips and cucumber daily, Wild birds often flying in restaurant and area was dirty compared to previous visits.
7. Yuissef (front desk manager) was incredibly rude to my 70 year old father and had him in tears. We were refused access to general manager despite repeated requests, Yuissef laughed in my husbands face and called him disgusting. He has no customer service skills and is a disgrace to Raddison. This isn't just our opinion. It was echoed by many out there at the same time as us.
Whilst we will go back to Egypt again as we love the country, we will not be staying at this complex. It is now run like a cattle market and customer satisfaction isn't in any way important to the management.
We spoke with many who were on repeated visits to Park Inn and the situation was the same whoever we spoke with."
- Travel date: Sat 9th of June 2012
"Just got back on 16th April 2012 after a 2 week holiday, (2 mums, 1 15 year old and 5 children all under 8).
Hotel was perfect for us, we had 2 interconnecting rooms as we requested before arrival, rooms were lovely and clean and Mohamed the cleaner made us a different towel display elephants and crocodiles etc... in our rooms every other day which the kids loved and we celebrated a birthday while their and we made a fantastic burthday cake out of towels, and we tipped him the first and last day.
When we arrived there seemed to be a toilet roll shortage whenever the sun had set, every toilet except in our rooms were removed, which I complained about on the second night, The reason was because people kept knicking them, however after I complained they were never removed :-)
Mohamed the pool attendant of the wave pool was so lovely, he saved our sun loungers every morning without me getting out of bed, he even took our lilo's and our own beach towels and toys every evening and replaced them with clean ones at 6am the following morning on any sun lounger we requested, well worth the tip on first and last day.
Take plenty of English pound coins for tips,, but also take plenty of ten pound and five pound notes as they like to exchange their coins for notes.
We were all inclusive but found out you had to pay for ice creams they were not inclusive, but be quick as they have a box of twenty per bar a day, only cost 6 egyptian pounds about 70p each.
Don't be ripped off with bottled water on your first night, we paid five English pound for two small bottles from the room attendant, only to find out outside their is a shop which sell them for 3 Egyptian pounds approximately 35p.
Slides were fantastic all open and life guards always on guard, remember kids names making them laugh etc... All the time. Wave pool was a graduated pool perfect for toddlers as waves not on all the time.
Food was fantastic compared to every other holiday I have had, and no one was ill, not much fruit but plenty of salads, meats, pasta chips etc... And on our birthday all the waiters sang birthday songs and presented us with a lovely birthday cake. Restaurant canteen itself was ok, but on out last 2 days it became so busy we had to que for tables at breakfast and dinner as lots of people arrived to celebrate Easter which was a bit annoying.
Beach over the road was not that great, rocky beach.
We went scoober diving which was ok for the money, but I would defiantly recommend swimming with the dolphins which cost about 60-80 pounds for just 15 minutes which our kids loved, but the picturesnwere eight pounds each and DVD was thirty five pound! They less for Egyptian pounds though.
Night entertainment was ok, but a bit repetitive but if you want to party you need to go out of the resort. Plenty of lovely shops right outside the hotel either side and a bank if you need extra cash for your holiday and a voda phone shop if you need ring home. Gifts are very cheap in all the shops, which we felt very safe walking around although they all requested you to come and look in their shops.
Lots of Mosquitos so beware
Weather was 30-35 degrees so take plenty of sun creams.
- Travel date: Thu 19th of April 2012
no heated pools
"just arrived back from a week in the park in, room was adaquate, but it was a struggle to get towels to use in your room.
was expecting at leaset one pool to be heated but was very disappointed they were like ice,food was awful resturant was a free for all at meal times, not many english in the hotel, hotel full of extremly rude people!
Staff not helpful and at times where also rude, dont expect this when you have paid to stay at any hotel.
Dont have a room by the bedowin tent unless you want to stay awake all night.
complained to the hotel manager in the end and was upgraded to the sister hotel over the road radison blue,Would not book park in again."
- Travel date: Tue 3rd of April 2012
Worst Hotel Ever
"This has got to be the worst hotel ever, cleanliness goes out of the window,food was awaful and the service was terrible. We were told it was a 5 star hotel, it turns out that its a 4 star. Personally I think it should be a 3 star. If you can avoid this hotel then please do so. The staff on reception were rude and unhelpful. We complained about the level of cleanliness and they gave us a superior pink band which allowed us to have a meal in a seperate restaurant. As it so happens this was only open for 3 out of the 7 days we were there as there were not enough Superior paying visitors. The hotel was predominantly full of Russian holiday makers, on our last two days we were kept up till 3am by Russians banging on doors, shouting and screaming in the hallway. We phoned reception and told them of the noise, they were unable to keep them quiet.We couldn't wait to get back."
- Travel date: Tue 29th of November 2011
Hotel Well Worth Visiting
"The service and care of the staff was great. The only downside was that to go to the sea you had to cross the road and go through the Radisson. The Park Inn slot on the Radisson beach was quite small and not very nice compared to the rest of the beach. However, the Park Inn itself was great. The room was very comfortable and clean, as was the rest of the hotel. The food was good with quite a good variety each day condidering all the nationalities they catered for. The staff in the restuarant were always pleasant and helpful. Rico and his animation team kept us all entertained and special thanks must go to Mohammad (Ryan) in the Lotus Bar and Mohammad 007 and his candlelight dinners who looked after us so well. "
- Travel date: Mon 14th of November 2011
VIEW OF TWO ELDERLY STRESSED LADIES
"My sister-in-law and I have recently spent 2 weeks in this hotel (15th September to the 29th September). We were both very stress and worn out, for different reasons, and I can honestly say we could not have chosen a better place to stay. The hotel was spotlessly clean, my sister in law is prone to upset stomachs and she flow through the holiday, we went armed with Immodium and didn't need them at all. The rooms were spotless and the beds (and pillows) were really comfortable. I have never met such obliging, helpful people from the Management to the Gardeners. They could not do enough for you, the Restaurant staff were fantastic from the manager, chefs and the waiting staff. There was one young man in particular (Mohammed) who when he saw us coming had a drink on the table for us (whether it was coffee in the morning or a glass of wine with dinner, he knew what we wanted and was wonderful. The food in the restaurant was excellent, especially considering the amount of nationalities they have to cater for. Then there was Mohammed in the Lotus Bar who apart from being really friendly, as soon as he saw us sit down, we had a drink brought to us which was replenished when we had nearly finished, pure luxury! Mohammed 007 operated a little a la carte poolside restaurant and again, he looked after us so well and the fool was wonderful and plenty of it. Even Camel in charge of sun beds/towels used call us his Queen's and there was 2 towels on our chosen sunbeds every day. The Animation team led by Rico were excellent, working very hard and always with a smile. Thank you to Rico and a special mention to Wadee who again spoilt us. Without any hesitation we shall be back there next year, it is even a hotel you would feel quite comfortable and safe on your own. CONGRATULATIONS TO ALL THE STAFF FOR A MEMORABLE AND LOVELY HOLIDAY
Jan Deeming "
- Travel date: Fri 21st of October 2011