6 Traveller reviews from Holiday Watchdog
I would advise anyone to think twice bef...
"I would advise anyone to think twice before booking the above hotel.
Rooms were substantial, food appalling and staff did not seem interested.
Having travelled all over the world this is the worst hotel I have ever stayed in."
- Travel date: Tue 7th of October 2008
Holiday was great, hotel located almost...
"Holiday was great, hotel located almost right on the beach, plenty of beds available once on the beach, food very good (could do with more seafood), staff EXCELLENT, very good service, boys are really polite and always smiling! Plenty to do in the hotel, excellent diving center, busses to Nama Bay, short distance to old town and el marcato and the best thing is you can haggle for the price of taxi!!! How great is that! Would go again. "
- Travel date: Fri 3rd of October 2008
New Tower hotel is a great hotel. The st...
"New Tower hotel is a great hotel. The staff were friendly and efficient. The rooms were large and has a nice balcony with a lovely view of the Red Sea and the swimming pool. The private beach is excellent and there was always a sunbed available.
The meals were very good and of high quality. There was a variety every night and the barbecue was delicious!
Overall it was a good holiday and a very realxing one too.
However, I will not book with Olympics Holidays ever again. When we arrived at the hotel, the travel representative was helpful and friendly. Especially when he was selling excursions to us! When the holiday was over, I was not informed that the 'all inclusive' package finishes at 12.00pm after checking out. We were given a lunch and drinks voucher. What Olympics did not take into consideration was our flight times. Originally our flight was 22.00 with a pick up time of 19.20. Then I found out by accident, just by talking another guest that our flight was delayed for 3 hours and our pick up time was changed to 22.20! This was not communicated well and if I have not bumped into this other passenger we would not have known about the delay. I contacted Sayed, the rep, asking if there are any courtesy evening meals or any refreshments. The reply I got and these are his exact words: - 'there's nothing I can do for you'. 'I have re-arranged for your tranfer 3 hours later so you are not at the airport too early, that's all I can do'!
I feel that since Olympics Holiday have received the payment and it was the end of the holiday, they did not want to know our requirements and were not interested in helping us whatsoever. They are unprofessional and ineffiecient in the and this has left a very bad taste after the holiday.
- Travel date: Mon 7th of July 2008
Just returned Staff Great Management use...
"Just returned Staff Great Management useless allinclusive if they feel like it ie DRINK shortage! NOT 4 STAR more like 3 very clean could do with updating lots of steps so no good 4 DISABLED FOOD GOOD 2 Average good selection BEWARE when changing money U don`t get SHORT changed. IF U GO OUT 2 NARMA BAY THE DRINKS R DOUBLE THE UK PRICES ie 4 6 VODKA/LEMONADE PLUS 5 MORE VODKAS Â£63 ENGLISH POUNDS AT A BAR ON THE SEAFRONT, OLD SHARM SOFT DRINKS WITH NO PRICES SHOULD BE AVOIDED ULES U ASK FIRST AGAIN 6 DRINKS Â£20. POUNDS
TAXI`S R A NIGHT MARE THEY WILL ALSO RIP U OFF BIG TIME U HAVE 2 ARGUE ALL THE TIME EVERY TIME DRIVES U MAD. Its a shame because its a nice place but the pepole have got 2 stop riping us off."
- Travel date: Sat 14th of June 2008
My daughter & I stayed in this hotel at...
"My daughter & I stayed in this hotel at the begining of March, we were so pleased that we wanted to go back after 2 weeks.I did not find place so we went to another 4 star luxurious hotel but we were not satisfied.Luckily the second day of our arrival we had the chance to move back to New Tower.It is an excellent place where you find all facilities.The staff is friendly,helpful, & polite. The reservation manager,the bell captain,the waiters were doing an excellent job. The animation team was fantastic,the shuttle driver was very polite. The location of the hotel is perfect.The rooms were very clean.We want to thank the manager & the owner for runing such a place!!!
I want to suugest few things:Wireless internet in the rooms, more shuttle buses to Neama, though you have a variety of desserts,yet you can improve the quality!
Thanx again !!"
- Travel date: Mon 31st of March 2008
I have just spent 10 fabulous days at th...
"I have just spent 10 fabulous days at the new tower hotel. Upon arrival we were welcomed at reception by Akmed who spoke good english and was very helpful, we were shown to our room by the porter who brought our luggage. The rooms were spacious, clean, and te beds very big and comfortable, there was a platterof fruit, two bottles of water and a litre of pepsi as a welcome gift. There was also a fridge in the room.
The room had a wonderful view of both the pool and the red sea. The food was varied and plentiful, there was not a great choice of all inclusive alcohol but this did not bother me as a tee-totaller!! The usual, beer, brandy, whisky, vodka, rum was served, but things like baileys, martini etc they just did not have. The non-alcoholic drinks were good and even bottled water was supplied on the all-inclusive.
It was brill not to have to get up early for a sunbed as reservi ng them was both unneccessary and not allowed. You are given a pool card when you checkin and this entitles you to a beach/pool towel daily. The pool attendant will bring the towel to your sunbed set up your bed open the rather spacious parasol.
The entertainment was varied and of reasonable quality. There is a diving instructor who took us diving and he was patient explained things well and took lots of time with us individually. The barman in the billiard bar quickly remembered what we al had to drink and often brought them over to us without being asked to do so, it was great.
All thi ngs considered I will definately return here the only thing that made me give it 9 not 10 is that the pool was cold but this could have been due to the breeze at this time of year."
- Travel date: Thu 6th of March 2008