Hilton Sharks Bay Resort
About Hilton Sharks Bay Resort
The 5-star Hilton Sharks Bay Resort combines a stunning beach with four large
swimming pools and highly rated evening entertainment. The hotel is a mere five
minute walk from the happening Soho Square, which means there is both the
intrigue of exploration and the comforts of an all-inclusive holiday at your
doorstep. Situated only 10 minutes from the airport, the hotel’s perfectly
manicured gardens and overall cleanliness is a credit to the hard-working staff,
who go above and beyond to make your stay a special one. Room cleaning is
particularly exciting at this hotel due to a different towel-animal left on the
bed by the cleaners daily. It must be mentioned that nearby construction works
cause noise, which can be off-putting. However, in general, the hotel management
are very good at arranging your stay in one of the rooms farthest away from the
construction sounds. Hilton Sharks Bay Resort is the ideal spot to enjoy the
very best that Egypt has to offer. Whether you go on your own, as a couple or
with the whole family, there is plenty to keep you occupied and to ensure that
you enjoy your break.
Room Information and Room Facilities
The clean and cozy rooms come with satellite TV, hairdryers and safety deposit
box for security. The spectacular views to chose from are of the sea or the pool
and suite and family rooms can be requested for a supplement. As previously
mentioned, make sure you ask to be located away from the noise of the works and
you will profit from a restful stay. The deluxe rooms also come highly
recommended. All of the rooms are fully air-conditioned and contain spacious
bathrooms and showers. The mountain view from the balcony rooms is particularly
spectacular. In the Egyptian heat, the bottles of water left daily in the
bedrooms is a real benefit; indeed, you are never far from a cool bottle of
mineral water wherever you may be within the resort. With every element of
comfort covered, all that remains is to get down to the business of enjoying
Facilities, Entertainment, Activities
The spacious resort contains 5 restaurants and bars and 4 heated swimming pools
with one shaded pool especially built for children. Activities available include
mini golf, table tennis and volleyball, although the diving centre tops all of
these. With helpful multilingual instructors, the dive school staff offer an
excellent service from beginners level upwards. What better place to learn to
dive than the Sharm El Sheikh, where the crystal clear Red Sea gently laps over
a beautifully preserved and protected coral reef? If you would rather look at
the sea than jump in it, the beach is fully equipped with bar and sun loungers
so that you can relax in paradise. For the in-betweeners there are excellent
snorkeling opportunities on offer. Qualified tennis coaches are available to
hire out for the sporty holiday-makers, though it is advisable to get your
lessons in early in the morning before the sun gets too hot. Night trips to
Naama Bay are a highlight; organized by the extremely popular animation team.
Food and Drink Options
A wide variety of different food is available, including international options
such as Asian and Italian. Ensure you book when eating in the restaurants, as
they are very popular and do tend to fill up. The waiting staff are second to
none: friendly, punctual and diligent, every service they provide is done with a
smile. Don’t miss out on the shisha pipe and specialty drinks from the local
area on offer in the second floor of the Sunset bar; a combination that provides
a truly authentic Egyptian evening. The meals on offer in the buffet room are
good quality and not too spicy. For those who want to make the most of the
enormous pools, the poolside restaurant serves up a selection of delicious
burgers, chips and hot and cold snacks.
137 Traveller reviews from Holiday Watchdog
Just returned wouldn't go again
"Though the staff attentive and the room comfortable .the food was awful the tables always sticky there seemed no organization in the dining room trying to get a drink was a mission
Why not just put up water soda and coffee machines for our use
Most of our party was struck down with a very severe tummy problem
The entertainment seem to be when everyone was eating so past nine there was very little going on
Not at all what I would expect from a Hilton resort "
- Travel date: Fri 16th of October 2015
Not a Hilton just uses the name it seems!
"Went in March had a lovely time, went back last week and gone right down hill! 6 out of 7 of us are on antibiotics food was crap and service well what service! I'm a Hilton Gold member for what its worth, and iv never stayed at any hotel as bad as this one in the Hilton group.
DO NOT BOOK go to another hotel! "
- Travel date: Tue 13th of November 2012
Far from Hilton standard
"Day to day service was sub-standard and the locals appear to have no concept of queing or 'going easy' on the buffet. Food was largely chips, burgers and sausages, tables were more often than not properly cleaned, simply cleared and rarely wiped. The tables were often covered in food remnants.
The pool area was very poorly maintained and the staff did little / nothing visible to address the situations: eating ice-creams in the pool, food waste and litter in the garden areas surrounding the pools. Many of which remained for days before being addressed
The water slides were poorly / not controlled. Given the number of small children using the slide, I was surprised to see no oversight whatsoever â my 5 year old was pushed down the slide ahead of 3 Egyptian adults who immediately followed nearly drowning her when she entered the pool. This complaint was raised by several other young families but nothing was auctioned.
When carrying my two small children, I fell through the drain at the side of the pool â luckily without injury. My concern is that this happened immediately in front of the entertainment staff who were dancing by the pool and they did absolutely nothing to help. Even after I put my kids down, raised the point to the staff I was told â..yes weâre aware itâs brokenâ¦â â well why not sectioned off???
- Travel date: Tue 2nd of October 2012
A little disapointed
"I was a little disapointed and expected this hotel to be a little more 'plush' considering the amount we paid. There could of been more choice food wise in the main restaurant, although the food was not too bad there was not a lot of choice. Omar in the new main restaurant was wonderful and attended to our every need, very hard working. The French night was not very good and walked out after seeing what was on offer. We went into the Asian restaurant which was lovely although this is not part of the all inclusive package it was well woth paying for. the sunbeds was old and if you put the back up to read you are sure to have it bang back down after a while so these could do with updating. Rooms in the new part was lovely we upgraded before we got there, our friends didn't and ended up in the old part in a SMALL room with a path outside their patio leading straight to the beach. Toilet had been used and not cleaned and the floor was dusty. They paid for an upgrade as this was NOT safe with a lively 2 year old.there seems to be the same complaints about this hotel and although they may reply saying they will look into it etc etc nothing is ever done. Not the best hotel I have stayed in on my 6 visits to Egypt and probably would not go back unless the food and beds are upgraded. Entertainment at nights is good, most of the staff are lovely with a couple of exceptions. Not a very good beach but the new swimming pool is lovely."
- Travel date: Tue 10th of July 2012
Hilton by name only not standard
"Just returned having also stayed the previous year. What a difference this hotel has rapidly declined into Faulty Towers. Will never stay there again, food rather poor quality, if your eating outside the food preparation areas are covered in bird droppings with birds eating out of the food containers and bread baskets. All of us suffered gastric upsets probably due to the pool. Music played around the pool included offensive lyrics, the bar staff will sell you a bottle of spirits for a couple of dollars, internet didn't work or phone lines on some days, loose tiles around the pool, constantly hassled around the pool by staff either the paperboy, spa staff, boat trips, diving staff, photographs, asia restaurant, animation team. The location is next to the airport so if you like planes this is the hotel for you. The kids club was regularly late opening and the listed activities never followed."
- Travel date: Sun 15th of April 2012
our stay at this hotel,from 29/09- 13-10 11
"hi i promised to write a quick review,
housekeeping,excellent,house-keeper,who made the towells a pleasant
suprise every day was great,
bar staff,akhmed at pool bar,always very pleasant,
he will probably remember me,for asking for egyptian tea every day,
which was my name for a beer or two,great guy ,always smiling,
food ,breakfast was loads of choice,and good,lunch was ok
evening meals,i struggled here to be honest,ok,ish
my only complaint was on the 11/10/11,i called reception to report
a mouse in the room,after 15-20 mins,2 housekeepers arrived,
by this time i had got the mouse of climbing the curtains,however
a housekeeper said maybe i imagined this,was not impressed with his flippant attitude,complained also to restraunt manager,
however overall a good experience,2 weeks was to long here though."
- Travel date: Sat 15th of October 2011
4* Staff 2* Star Hotel
"Hotel has deteriated in the last 4 years we first went to the Hilton, list is the good and bad of this hotel.
1. Excellent Snorkelling off the pontoon just off the beaches hotel
2. Good polite professional staff
3. Sheets and towells reguarlary changed
1. Poor choice and quality of food
2. Concentrate juice for breakfast instead of fresh juices
3. New Asia Restaurant poor food and service even though you have to apy extra to eat there
4. Came back with tummy bug still awaiting results Dr believes it from the swimming pool
- Travel date: Fri 14th of October 2011
"This resort was fab!! The swimming pools were amazing and very hygenic. We expereinced no problems in getting sunloungers, regardless of the time of day. The food was really good, lots of choice and the pancakes for breakfast were a definite hit - definitely go to the Egyptian restaurant on the old side.
We used the on-site diving school, the staff here were great and very reassuring!! The beach was very pretty and was a great suntrap.
Lunch at the pool bars could have been better but there was always lots of choices in the main restaurant. There were lots of choices for vegetarians too!!
The distance from the two hotels was not far, only took about 10 minutes to walk - if feeling lazy you could easily catch the bus.
The rooms were cleaned every day to a really high standard and rooms service IS available. We called twice, once just to get extra coffee and someone came straight away.
We loved the staff, they worked non-stop but were always really chatty and friendly.
We did get upset stomaches which I believe were due to the heat and eating different food to what we have here.
We would definitely go back - Sharks bay was great for snorkling and scuba diving :)
- Travel date: Fri 22nd of July 2011
What more could you want
"We are awaiting our tenth holiday at the Hilton Sharks Bay in September 2011. Each visit has been a delight. The staff have been wonderful nothing is to much trouble. There is a large choice of foods, so you can always find something to eat. The hotel is bright , clean and close to Soho Square if you want to take a stroll. Each year we seem to see the same holidy makers returning.So that must mean something. The weather is fantastic Hot Hot. You do hear people moaning at the heat, but it is Egypt what do they expect. We love the sun. If you get chance to snorkel, do it the fish are breath taking. Even if you can't swim take a walk to sea front a watch the fish at your feet. The beach is not what I would call friendly rock face and steps to get to sea. But worth it if you can. All in all returning year after speaks for it's self we love it ."
- Travel date: Sun 12th of June 2011
Hilton....is the best hotel ever!
"When me and my family went to Hilton Sharks Bay, my first impressions weren't good but as soon as I stepped in the building at 10pm the staff were very welcoming and it was just like home. Although we had to wait for at least an hour the staff kept us updated on when our room would be ready and got us some refreshments. In the morning the first thing that we did was we went into the pool and sun bathed. The food and drink was fairly good although the tables should be cleaned more often. The activities on the sea were great we went parasailing and there were a range of other activities.
Staff were GREAT!!! Friendly to me and my WHOLE family!!
Can't say any more!! Absouloutely loved it!!
- Travel date: Thu 2nd of June 2011
"We arived at the hotel about 6.00am (a regular flight) but told there were no rooms availavle yet. We were offered no refreshment (already 30degrees) or told what was where. Had breakfast at 6.30 for something to do and back to reception to ask about our rooms. Unfriendly response that it wasn't ready and it wasn't hsi fault. As we sat there in the heat for 4 hours other people were booked in and no one approached us when a room became available we had to keep asking. We for a small room right at the very back of the old part with paper thin wall so we could hear EVERYTHING from the family next door including sharing thier cigarette smoke!!
Food was OK for the numbers they had to cater for but dull. Don't go to the Pizza place - we were both quite unwell after that. Lots of staff but unless you are willing to tip or join in with the endless creepy flirting don't expect any service.
Pool was nice and relaxing, no problem getting a lounger thsi time of year and it was quiet and peaceful (apart from the 'Animation Team' bothering you to try to get you to play games or stretch or something). As a hotel it is a bit isolated and no beech to speak of"
- Travel date: Wed 13th of October 2010
"Myself, Husband and 9 year old daughter have just returned from 14 nights at Hilton,Sharks Bay, and can honestly say that was the most dissapointing holiday ever!
Upon arrival at 5 am, feeling very tired, we were not even given a welcome upon our arrival. Which was not what we expected. There were a couple of guests in the foyer looking really glum,and now I understand why.
The housekeeping staff were always friendly, and cleaned your room to a high standard. Leaving lovely thick clean white towels every day, and changing the beds every day, along with making animals out of the towels, which my daughter looked forward to seeing each day.
Getting served at the pool bar at the new hotel was always a lottery. If you happened to be Egyptian, you got served immediately you arrived at the bar, which was really annoying. The tables were always sticky and dirty with tomato ketchup and salt over them, along with rickety old chairs, which most of them needing dumping and replacing, as they were dangerous.
The main restaurant in the new hotel was like complete mahem every single meal time. The tables again were always dirty, the waiters used to, on the odd occasion flick a cloth over the table and knock all the debri onto the chairs. Each meal time I had to clean my chair,and knock food off the table which had been left by previous diners. Yuk, it was disgusting. They were so busy getting people seated, the whole hygiene issue went out of the window. That is probably why my husband and I have been suffering cramping stomachs and diahorrea for the last week of our holiday, and also on our return home.
The food was awful, there was not much choice for kids.
They had an Italian Pizza Restaurant in the old hotel which we tried. You had to queue for ages and when they were taken out of the oven they were thrown onto the counter and you had to say which was yours, and then as the chef cut your pizza with the pizza cutter so frantically half of the toppings were pushed off the pizza onto the dirty serving counter. It was a disaster.
We have been to many Hilton Hotels and are now Diamond members, but we never thought we were in a Hilton Hotel on this holiday.
Oh yes don't forget to set your alarm at 6 am in order to get your sun lounger around the pool. I am not joking.
I need to go now as the cramps in my stomach have returned!"
- Travel date: Mon 26th of July 2010