39 Traveller reviews from Holiday Watchdog
"My friend and I were booked to go to the dive inn, on arrival we were told they had overbooked and were taken to coral hills with no real explanation. The food was diabolical and hot food was Luke warm. The staff were great and couldn't do enough to help. We arrived early Friday morning by Sunday we were both in bed with food poisoning we spent two days in bed almost everyone in the hotel had the same. We were due to fly home on the Thursday on the Tuesday a rep came and spoke to us and told us we should have been told we could go back to the dive in the day after we arrived. We ended up booking another week and staying at the dive inn.
The restaurant in coral hills was filthy there was rotten food under the servery, at the bar the glasses were filthy we bought our own cups from a shop and took them to the bar with us each time we had a drink
Someone was sick in the pool and there were still bits floating round the next day"
- Travel date: Mon 16th of November 2015
"We have just returned from this hotel on 05/05/2014 and I should warn all not to go to this hotel or the sister hotel next door ( the Badawin Hotel ) which was worse than the Coral Hills Resort.
The staff in the main were quite friendly and the food was not as bad as some would say however as we have been to Egypt for 10/11 times I must suggest that anybody looking to travel to this area should Not go to either of these Hotels.
1 The property is badly in need of repair and some areas are unsafe and mesh over grids,parts of pool area dangerous for young children.
Numerous days we were without water in the rooms and in the toilets in the lobby hence there was a stench of waste products and this went worse after they put up notices in the toilets informing people not to put paper in the toilets.
The rooms were never cleaned properly the towels were either just re rolled to look like they had been changed or you were given towels from another room that looked better than those you had asked to be changed.
If the Management ever want to have these Hotels used by people then they need to wake up and get their act together.The properties need to be reassessed as they are not worth more than ONE star if that."
- Travel date: Wed 7th of May 2014
A big Thank you
"We arrived at the Coral hills hotel Christmas Day 2011 for two weeks. I can not put into words how wonderful the staff and management were. My partner broke his foot midday New Years Eve(This was him playing around, no drink involved and NO FAULT OF THE HOTEL) He was rushed to hospital and an operation was carried out. The hotel laid transport on for me to and from the hospital, sent food parcels for him and even visited him. THEY WERE GREAT... So much so, I wanted to make sure he was OK after his operation, the managament left the New Years Eve party to escort me to the hospital, as they didn't feel it was right leaving a lady by herself.
We are going to return to this great, wonderful hotel this coming New Year.
Only comment I have.. Don't go to the general hospital, go to the private health care hospital.. I thank them also. "
- Travel date: Sat 18th of February 2012
"we went to Coral Hills in March 2011 and can honestly say it was fantastic. The staff where great. the food not 1st class but you get what you pay for at the end of the day. will be going back again next year for defo. really missing the place and the staff. xxx"
- Travel date: Sun 8th of May 2011
beware of the food and drink!
"We usually take no notice of reviews as we normally make up our own minds,but i must speak out about this hotel!room was satisfactory but needed more towels,bath plug and hangars as only provided 4 for 3 people!We went all inclusive ,2 adults and our 5 year old daughter.We have been to many places in greece,spain and canaries and this must be the worst hotel for food and drink we have ever been.the selection was poor and repetitive and geared up for italians and poles when we went.the food was always cold even when first in the restuarant.everthing was cooked in tomato sauce even the veg.Fresh fruit was non exsistant as was most veg and ice cream.the service at the bar was poor as was the pump beer which was at times undrinkable,warm and with no head.we then went on the vodka but on a few occasions this was also undrinkable as we believe it was knock off or parafin.service was slow and only one serving and you had to insist on ice or you wouldn`t get it.non exsistant kids club,poor entertainment,no music in bar,no pool bar open and had to trudge to lobby bar for drinks round pool.they will also try to stop your all inclusive at 12pm the day you go even when leaving in evening or afternoon but stand your ground and you will get lunch and dinner with drinks!our daughter would not eat any of the food so had to get chef to cook fries every lunch and dinner for her as they didn`t do these on menu.gounds and pools are okay as was room but service ,decor and food and drink need total overall.okay for couples for a week on bed and breakfast.also suffered with belly ache for last week of hols as did many other guests.Believe the reviews!"
- Travel date: Tue 22nd of June 2010
coral hills resort hotel sharm
" Hello Fellow Travellers, i was a bit wary about the reviews i had read on this hotel, but i can assure you its not as bad as people make out,i booked last june with asda travel, we paid Â£430 each for two weeks half board,going on the 14th of march returning on the 28th ,we had a chalet room which we never paid extra for it was great, fitted kitchen minus cooker seperate bedroom large louge it was very good.the pool boys were very good waiters, cleaners,all the staff were good,the food well your in egypt for goodness sake,it wasnt the ritz by no means,this is my 4th year on a trot to sharm and i found all the hotels we have been in are much the same,me and my friend are both in our early sixties,so we have travelled quite a lot in recent years,you wont starve there, there is always something you will fancy,my only critisism was the flight. We flew with monarch airlines good flight out, but delayed coming back as usual, my friend missed her last coach back to wales and had to sleep in the airport till her six oclock coach arrived,so i think in future we will be flying with a differnt airline. I dont know what it would be like to go here in the summer,much bussier i would think thats why we go out of season,the weather is perfect feb and march. Anyway for what we paid we had our monies worth and more,so dont write this hotel off,might even go back there next year if the price is right. Happy holidays M&D "
- Travel date: Sat 3rd of April 2010
Not the best of Hotels
"This hotel has very nice grounds and the rooms are ok.Unfortunately it's run like Faulty Towers! The standard of food is poor as is the hygiene in the dining areas.The bar is very poorly run and the service very slow.This would be a great hotel if properly run.We have stayed at many hotels in Egypt there are many far better than this!Do yourself a favour pay a little more and you'll get a lot more."
- Travel date: Sun 7th of February 2010
"My self and my two friends (Three young ladies) stayed at the hotel for one week, although it was only a short distance from the airport we arrived to find the staff were not very friendly they did process the information quickly.
The staff in the hotel seemed very slimy and would constantly hit on almost all the women which put us off going to the bar area. Again the nightclub was very loud but being there out of season this only went on till about 3.30am.
My main problem was staff (Security and room services men) entered our room on a number occasion leaving different things in the room like food or flowers.
On our last evening they stole two mobile from our locked room, we understand from speaking to people that this is a regular thing that happens as a police report can take up to two days to process. We were told it is usually mobile, laptops and money (small amounts so not noticed). We travelled with Thomas Cook and found the rep extremely unhelpful and suggested that we adjust our story to not affect the hotel reputation. After a number of heated discussed with the reception staff, the security and hotel manager who treated us like liars and refused to discuss. They searched our room and luggage which of course they were never found.
Overall a horrible experience, we have now been put off Egypt all together which is a shame as it is a lovely country.
If you stay there make good usage of the hotel safe, even though all the staff know how to de-code them. Also avoid the massage area as it was probably the most indecent experience of my life (Without going in to detail).
- Travel date: Tue 10th of November 2009
we loved it
"my mum and i booked our holiday to coral hills from off teletext, we didnt know what to expect as we couldnt find it in any brochures but i knew the area well and was happy to book it on that basis.
then we found some bad reviews on holidaywatchdog so was a little bit nervous, we shouldnt have been as we loved it from the minute we arrived to we left.
The hotel itself is lovely and our welcome was great. we met the manager amir who couldtn have been nicer to us or have done any more for us. we only had one problem of our safe being broken and it was fixed straight away.
the hotel was quiet when we were there but it meant we had the pools pretty much to ourselves which was lovely. the boys who worked round the pool were great and got ur sunbed and towels for you as soon as you came to them.
The staff were lovely and all were so helpful, they helped make our holiday for us so a big thankyou 2 all of them.
The food was fine, yes it wasnt the warmest but ive not been to any hotel in egypt where it is, they try to cook for all the nationalities there, we usually found something to eat but if we didnt it wasnt because there was something wrong with it , it was just not what we always wanted, anyway we like to eat out some nights too.
They had 3 bbbq nights when we were there and the food was lovely, there was entertainment too.
So let people make up there own mind on this hotel but we loved it and would go back again 2moro if we could
- Travel date: Fri 24th of April 2009
Value for money
"I chose this resort as it seemed ideal for my partner and I to have a relaxing week 'away from it all' and that's exactly what we got and at a very good price. It's obviously not the best resort in Egypt but it's priced accordingly and we thought it was very good value for money. The staff are very friendly and cannot do enough for you, both pools are clean and the surrounding gardens are well kept. There's a man made waterfall creation which was a pleasant surprise and also a nomadic type tent where you can enjoy a coffee etc on the scatter cusions. there is also a Spa where you can get very good value massages etc."
- Travel date: Fri 17th of April 2009
OK but will give it a miss next time
"A typical Egyptian hotel - too many chiefs and not enough indians. There are plenty of people standing around supervising in the bar and restaurant the bar especially could do with more staff. The staff are all friendly and are all very willing. Food however is all aimed at the Russian majority who stay there. On 2 days lunch was inedible and the food was always luke warm to cold, some fault lay with the guests but it was mainly due to the food being carried from the kitchen on open trays and 'added' to the already cold food out in the serving area. Go for the meat/chicken being carved by a chef, this was always warm. Fresh fruit and fresh vegetables were no existant. Watch out for gala evenings, the food is even colder and what little choice there is normally is diminished. All inclusive also seems to stop at whatever time they like on gala evenings, but stand your ground and insist you speak to the general manager and the 11.00pm cut off is soon re-instated. Rooms - get an upgrade to a family suite, much more room, small kitchen and sitting area, makes all of the difference. The shuttle bus ran to the beaches on time but beware the Russians dont know how to queue and their elbows work well! Wait for the bus to come back and he will go again. The hotel beach leaves a lot to be desired, it is cramped and very noisy. Walk around the coast from the beach and you will find a cove where the boats stop to snorkel, its untidy and takes about 20 minutes to walk, but its peaceful and the water is much clearer. It takes 50 minutes to walk back to the hotel from the beach up what looks like a big hill, its not too bad and there is a set of steps on the left half way up which leads to the side of another hotel, this cuts about 10 mins on the walk back. Dont let the hotel charge you for a visit to reef beech, the hotel say it costs 10 pounds, its a 10 minute walk and is free. Overall the hotel is OK if you only use it for sleeping and Sharm is Blackpool in Egypt, wouldn't use this hotel again."
- Travel date: Wed 14th of January 2009
"Thank you Coral Hills and all the staff.This was our first time in Egypt,but thanks to the staff at Coral Hills,would return again.Went All Inclusive and we found that although a lot of food was repetetive it was ok.Facilities were good if you just want a relaxing holiday.A lot of biulding work going on in the area but did not affect our holiday"
- Travel date: Mon 1st of December 2008