Jaz Lamaya Resort
30 Traveller reviews from Holiday Watchdog
Want to come back !
"I know that this has been the best experience and holiday that I have ever been to I loved it so much that I want to come back again! The people that work there were so friendly and make the atmosphere enjoyable, the waters at the resort made everything enjoyable and made sure that everyone was happy. I strongly recommend you spending your holiday here as long as you can take the hot weather. The best holiday yet! I thank everyone that made the holiday feel special there was nothing I disliked because all the staff said hello as you wandered past. The room service was excellent everything was cleaned and tidy as a nice surprise, I thought that it was excellent that everybody that worked there could speak a lot of different languages. I am going to come back in the future thank you for everything!! "
- Travel date: Thu 9th of August 2012
Golden Wedding 3 April 2011
" As a surprise my husband arrange a weeks holiday 30 March for our 50th Wedding Ann on 3 April,even greater surprise was that our 3 children/partners were also coming. The Lamaya is truly a wonderfull place, and the hotel managment coulnd'nt do enough to help our children give us such a lovley day,even down to making us a anniversary cake,(half fresh stawberry;s half chocolate)all fresh cream, All day guests/staff were congratulating us, it was truly memorble day.
So I would like to take this oppotunity of thanking the manager, chef, and all his staff, for helping our children give us such a lovley day.
The hotel is top class, so clean,even though its was only 25pc full, they were trying very hard to entertain,quests, there was no reason to feel that we were in any kind of trouble(due to the unrest befor we left, we would like to visit again soon, hopefully ."
- Travel date: Mon 6th of June 2011
quiet but great coral
"overall positive with the friendliest staff (with special smiles for the ladies as has before been mentioned).
first the negatives then end on a high note with the positives...
breakfast time could be dull unless you love boiled eggs, german ham and lots of cheese. saying that we always found something to fill us up.
unfortunately for us the weather for half the week was cool and windy but it made up for it the rest of the week by being scorchio (but still windy and cool at night) and we still came back with golden tans.
could be difficult finding your way around as there were plenty of signs telling you which plant was which but not where the sauna was.
we are not against other nationalities but english accents were a rarity and certain nationalities were unbelievably rude and did not know what a queue was for.
sorry guys but the entertainment was awful!
the 5 1/2 hr plane journey was cramped and im only 5 ft 3 and a size 10! felt sorry for my 6ft broad boyfriend...(at least we got our in flight meals thrown in but you wouldnt pay Â£12 for them for sure)
now for the good bits...
lovely spacious, clean rooms over just 2 stories so never much legwork required. in fact it was clean everywhere and again the staff were the friendliest people ever. never saw a miserable face amongst the staff but be warned they are pranksters!!!
the rep was very knowledgable and doesnt shove trips down your neck. very honest about those that might suit you and those that definitely wouldn't.
the rest of the meals were varied, hot, tasty (although v salty) with massive selection of desserts. the fruit, veg and salad is all washed in mineral water and the ice is made from mineral water too so no upset tums for us or anyone that we heard of for that matter. the red wine is nice and the lager is good. they do ok cocktails and the spirits etc are local but fine. there is water (safe to drink) available in fountain type containers so no need to buy pricey bottles.
pool areas were also spacious and clean with plenty of sunbeds, in shade or sun. we went in may and didnt see any insects to bite you, just a few cute birds hopping around. there were some awful but also some really good tunes played around the pool area and not too loud so not invasive.
its based right on the beach with beautiful scenery. snorkelling or diving is a must, its amazing so get over any fear you may have like mine and get in that water!!
overall, nice relaxing break and spectacular if you love sealife.
- Travel date: Fri 15th of May 2009
A relaxing holiday
"My husband and I have just returned from one week at the Lamaya. We had our daughter and 5 year old grandson with us. He thoroughly enjoyed meeting other small boys in the medium depth pool and had a wonderful time. There are 2 heated pools plus the toddlers pool and one deep cold pool. It is a quiet hotel and we adults had a lovely relaxing time. British are in the minority. The restaurant staff were the best; efficient and really friendly. The food was delicious with a wide range of meat and fish, salad and fruit and vast choice of dessert!Â Wine, beer and soft drinks on tap. It was a bit windy most of the week and got a bit chilly around the pool by 5. I would probably go a month later if I were to go again as we like to be hot. The beach was a disappointment with sharp gritty sand and much of it roped off because of the coral. You could snorkel from the pier. If you wanted a lounger on the beach behind a wind break you have to put your towels down before breakfast as the non-Brits did every day. Beware the snorkelling trips offered by travel companies. You are not told that the sea is fairly rough and you need to be a good swimmer as often you swim from the boat with no access to the islands. Also, some of the snorkelling destinations are 2 and a half hours down the coast by coach which, if you are only there for a week, seems a gross waste of time. We got what we wanted from the holiday - good food, sun and relaxation. A 4* hotel with a disappointing beach."
- Travel date: Sun 12th of April 2009
the one thingthats really good about the...
"the one thingthats really good about the hotel is the friendly staff that work there good rooms and clean.the downside for me was i found it very noisy even in the quietpool and in the evening again in the bar area very noisy with children allowed to run riot with no thought to anybody else .the food was ok and could usually find something to eat but must say the staff were overwhelmed with all the people dining and on a couple of occasions it was like a bun fight with mushed up leftovers i wont be staying here again just too noisy "
- Travel date: Sun 24th of August 2008
I stayed at Iberotel Lamaya for 2 weeks...
"I stayed at Iberotel Lamaya for 2 weeks AI in July 2007 with my fella and 2 children (nearly 3 and 9) and loved it. We booked the hotel direct and the flight through Thomas Cook and saved Â£1000......good tip there!! On arrival at about 10pm we were greated by great staff, friendly and cheerful. The hotel was spotless, never seen anywhere so clean. It was constantly cleaned. The room was lovely (Superior family) with a balcony over looking the pools and the sea. The room had 2 bedrooms, which we wanted and lots of storage space. The room was cleaned every day, clean towels too and the hotel provided beach towels daily. There was never a problem getting a sun lounger, even though it was mid July. The food was lovely, so much to choose from. I did get the runs, my own fault for eating salad for the first few days, but this didnt ruin anything at all. The evning ents were repetative, same kids disco everynight but the kids didnt care!! In 2 weeks we only spent Â£100 as there was nothing to spend money on! Once you left the hotel there was desert!! There were trips but with young kids we didnt go.
All in all a fab holiday and we cannot wait to go back"
- Travel date: Tue 29th of April 2008
this was our 6th time in laymaya hotel i...
"this was our 6th time in laymaya hotel in marsa alam.
every time is as good as the first.
we have never had any problems with the room, food, entertainment or the staff
this time we were asked to attend a tree planting service, there staff gave us our very own palm tree and put our name with it, we felt very very special, we are now booking up to go back again at the end of april 08, can not wait.
i can highly recomend this hotel to any one who want to go on a nice relaxing holiday,
once paid there is nothing else to spend money on only gifts and tips.
the staff are out of this world and will do everything they can to help you, they are also very very friendly.
- Travel date: Sun 9th of March 2008
We returned yesterday 30 January from a...
"We returned yesterday 30 January from a wonderful week at the Lamaya. Nearly everything was good about the Hotel even the weather which was invariably sunny and in the early twenties. Lots of staff, all were polite and very keen to please. Probably partly to keep their jobs but also because most are away from home for 3 weeks out of 4 so you're kind of their family during those three weeks. None of the staff expected tips with the possible exception of the last day when many went out of their way to be pleasant and wish you a safe journey! We did give several tips in the different boxes on the last day as we felt they deserved it. As they earn approx Â£12 a week, a Â£1 tip is significant.
The Hotel was beautifully kept, spacious, great pools. Lots of organised sports like volleyball and water polo. So for us, each day was a mix of sunbathing and healthy exercise and fun. My wife thought the dinners weren't that good particularly if you aren't a fan of meat. The evening entertainment was varied in quality and organisation. The fire guy who walked on glass was good but a couple of shows were not. We stayed at the Brayka Bay a year ago and the dinners there were better as was the sand!
In summary, excellent value for money with attentive staff. Ideal for those wanting to relax. Not for those wanting a lively nightlife or to have things to do or see off "camp" as there is nothing but desert!"
- Travel date: Fri 1st of February 2008
The reputation of this hotel promised al...
"The reputation of this hotel promised alot, our experience was however a mix of positive and negative, on balance the good points probably outweighed the bad.
The Lamaya is one of four hotel owned and managed by TUI group which are positioned side by side around a natural horseshoe shaped bay which has a reef occupying about one third of the bay. A jetty stretches over part of the reef and is used for divers and snorkelers as well as for watching the fascinating marine life.
Five star status has been given to the Lamaya, the other three hotels are 3 and 4 star. There appears to be little difference to each hotels appearance, all are attractive with beautiful well kept gardens. The pool areas and beach are in our opinion spoiled by the cheap looking bright blue coloured nylon sunbeds, no cushions are offered but towels are provided.
Transferring from the airport is quick, a mere 10 minutes, but there is no need to worry about aircraft noise.
These faults and our concerns were reported to the hotel reception during the early evening of arrival and again at eight o'clock the next morning but nothing was repaired until later in the morning and then only after demanding to be moved. Regretably the Thomson Premier representative was not helpful, suggesting us to see her again on her next visit the following day if we were unable to sort the problems ourselves.
I wrote a note to the hotel Manager who subsequently a sent a bottle of wine and a basket of fruit to the room the following day, this was a nice jesture but remember we were all inclusive.
We could clearly see faults/damage to the outside of other rooms , next door had a smashed patio door.
The public rooms were very well furnished as were the two restaurants
The main (buffet) Diwan restaurant was of a good standard, ample choice, you won't go hungery, the waiters are excellent. There is also a small but lovely beach restaurant (Morgana) which serves late contenental style breakfast, a limited snach lunch menu and which is an al a carte option during the evening serving fixed menu fish dishes at an expensive 40 euro per person.
The bars serve a full range of alcholic and soft drinks, limited cocktails, coffee/tea and have water dispencers. The locally produced drinks are of fairly poor quality but are served very pleasantly and generously (capachinno coffe is excellent). There was only one half litre bottle of water provided per room which requires topping-up at any of the bars.
Entertainment is provided by a very pleasant keyboard player in the lobby bar most evenings, some guests dance and an occasional inpromtu singing performance is given by a guest. The hotel animation team organise a limited program during the day they entertain in the theatre most evenings they were not to our taste the theatre was always empty before the end of the show.
Go and enjoy the superb weather, hospitality, marine life and total relaxation, that won't break the bank, but don't expect a five star top of the range hotel.
The room which was allocated was on the ground floor of three stories, adjacent to the pool. Furnishings were of good quality with ample space. However there were serious fault in respect of the room which frankly were not acceptable in a five star. Thomson Platinum hotel. The patio door lock was broken, there was no hot water and the safe was broken.
- Travel date: Wed 30th of January 2008
This is a lovely hotel, in a very pretty...
"This is a lovely hotel, in a very pretty bay. Service is excellent. Staff very friendly. The complex itself is very well kept, four pools inc kids. Complex itself was of a high standard although rooms were a little basic (not 5 star but clean). Lovely communal outside patio/dining area which I expect is used much more in summer months. Only bar in use over Xmas was the inside lobby bar, which has sectioned off areas with couches. Very comfortable but not really conducive to meeting people. Disco didnât really happen!
Only one main pool was heated over the Xmas break but this was enough for the hotel which seemed half empty during our week 19-26 December. Food was good and varied. One buffet restaurant with various themed nights. I'm vegetarian and managed to find something nice most nights - lovely fresh veg and salads always available (not always clear what it is and isnât suitable for vegetarians though). They made a real effort for Xmas Eve Gala meal which was excellent.
In short, this hotel was great for us (as a 20 something couple). I would recommend it to anyone who wants a nice quiet break in a lovely location. Entertainment (at least for adults) was pretty poor, with the same 4-5 entertainment staff responsible for not only day time entertainment but asked to do all shows of evening also. Would have benefited from having some external entertainment bough in.
But if you are happy do spend your day relaxing, entertaining yourself with table-tennis, snorkeling, diving courses etc, this is a good destination. The snorkeling right on the beach is great (take your own snorkel, expensive out there). The Diving trip through Emperor Diving just down the coast (booked via the Thomson Rep Â£60) which was brilliant, with English instructor. Only did the Intro Dive but now wish we had done the full scuba course (which for 2 day PADI was Â£160 ish) and definitely would do that it we returned in future. Temps were low 70's over Xmas. Enough to come back with a bit of a tan and swim off the beach. Didn't dare venture into the non-heated pool though! Suspect this resort may be more lively over summer months. "
- Travel date: Mon 7th of January 2008
An absolutely fabulous Christmas at the...
"An absolutely fabulous Christmas at the Lamaya in Marsa Alam. We would book immediately for next year, but the flight dates are terrible!
Hotel was on the beach - wonderful calm bay for sea bathing - the food in the hotel was out of this world and the Xmas gala dinner was like something out of a fairy story book - they went to SO much trouble.
Only two tiny complaints - lighting very poor in bedrooms, so if you want a quiet read at night, take a torch! And all rooms have walk in shower only, and if you are a "bath" person - you need to know this in advance.
Absolutely fabulous in every way - don't take beach towels - they are provided. Everything is free from sun-beds to the sports facilities, steam room, sauna, Jacuzzi etc. - it puts Spain to shame where they charge for every bed and every umbrella. Nothing is too much trouble for the Egyptian staff.
Would thoroughly recommend this hotel to anyone."
- Travel date: Mon 31st of December 2007
Stayed here for two weeks and enjoyed ev...
"Stayed here for two weeks and enjoyed every minute. Very relaxing, no early morning dash to get a sunbed plenty to go round! Not a lot of choice at the buffet but what they had was delicious, its a cake lovers paradise! Great snorkeling, beautiful fish and coral to see. The staff were very friendly and helpful. We went on a two day trip to Luxor which was very tiring but extremely well organised and interesting, we also did the valley of the camels which I would recommend to anyone, both trips were good value for money also. Unfortunately I had to visit the doctor while I was there but he looked after me really well and arranged a special lunch for me in my room. We will definitely go back to this hotel, I can't wait!"
- Travel date: Tue 4th of December 2007