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"An oasis at the doorstep to the underwater world"

Reviews summary

4
Good
1976 reviews
Brilliant
1064
Good
671
Average
165
Poor
49
Awful
27
  • 2 room
  • 4 pool
  • 4 beach
  • 4 service
  • 1.5 dining
  • 2.5 amenities
  • 1.5 food

36 Traveller reviews from Holiday Watchdog

Stunning Bay, Fab for Snorkelling, Dire Food!

3
Average
by
Reviewed 17th January 2011

"We have just returned from a week's holiday over Christmas 2010. Stunning bay, superb for snorkelling, and the views are magnificent. The hotel is clean but looking a bit tired and shabby. The beds are also very hard and uncomfortable. The staff are absolutely fabulous. They will go out of their way to help. Unfortunately the food, although impressively presented, was below standard. There was absolutely no taste to anything and salads/breads/desserts left uncovered and at the mercy of flies. Also, the dining area is a bit like a works canteen. Definitely not 5*. It is worth noting that the hotel does not have any cashpoint/banking facility on site. The nearest bank is a 10 minute taxi ride away. Also, do not take Egyptian Pounds - the preferred currency is Euros. There is a fitness centre on site. Be warned that you will be mithered by the masseurs on a regular basis, to the point where it starts to feel like harrassment. There is no entertainment for adults in the hotel (well, certainly not at the time we were there, although this may not be the case in the summer months). There was an in-house "singer" on every evening (one of those where the more you drink the better they sound). Also, the English are in the minority in the resort. The majority tend to be Russian - very rude, ignorant and arrogant. On the whole we had a good relaxing holiday but would not go there again. We only went on one trip, to Al Qusayr, which was supposed to be like a market place with lots of bargains and bartering. DO NOT GO. It is a dangerous and intimidating place and we couldn't wait to get away. If you Google Al Qusayr you will get the drift! On the whole we had a nice relaxing holiday but it is very doubtful we would go there again."

Holiday details

  • Travel date: 14th January 2011
  • 5 Beach
  • 3 Room
  • 4 Pool
  • 5 Service
  • 2 Dining
  • 3 Amenities
  • 2 Food

resort great, staff great, food terrible

2
Poor
by
Reviewed 8th March 2010

"The resort was really great as was the weather. Staff were very friendly & helpful. Unfortunately we found the food was disgraceful. It was nearly all geared around eastern holidaymakers i.e. russion, polish etc: who were very rude & arrogant. The accomadation was poor, beds were so uncomfortable. Will not be using this resort ever again. In Thomson travel brochure this resort was listed as 5*, should have been 2*. English holidaymakers were really in the minority"

Holiday details

  • Travel date: 6th March 2010
  • 3 Beach
  • 1 Room
  • 4 Pool
  • 3 Service
  • 1 Dining
  • 2 Amenities
  • 1 Food

brilliant

5
Brilliant
Reviewed 21st September 2009

"hi just arrived back from brayka bay hotel on 16 sep weather very hot food superb hotel is very good and all the staff are very friendly this was my second visit and i shall return again next year this place is what you call value for money. The snorkelling is fantastic no need to go diving.I thought the snorkelling trip to abu dabbab was very good. But cheaper to get there by taxi then you can stay for a full day."

Holiday details

  • Travel date: 18th September 2009

Can't wait to go back again

5
Brilliant
by
Reviewed 26th March 2009

"I (59); was a little pensive I must admit to take a holiday in Egypt with my daughter (31)thinking that two women on their own may be a bit of a target, but it was a great week with good food, good apartment (fresh bottles of water in fridge every day, and the sheets were changed everyday. The gardens, pool, beach and surrounding area were very well looked after, as we were, the staff being very helpfull and pleasant, they could'nt do enough for us. The snorkling was wonderful. If you want a relaxing holiday without too much going on this is the hotel for you, if you like nightlife or places to go, forget it. Already booked again for June - taking the Husband this time."

Holiday details

  • Travel date: 26th March 2009

Brilliant

5
Brilliant
by
Reviewed 14th February 2009

"I have been reading these bad reviews everyone has been writing about. PLEASE IGNORE THEM. I had a fantastic holiday. The English complain to much. I must admit the aeroplane wasn't nice, but this has nothing to do with the hotel. The hotel is beauiful. The service we recieved was ok, obviously they love the russians, apart from that we were served promptly and the food was lovely. Their breakfast buffet was the best meal of the day, I had fresh pancakes every morning, had a good variety of fruit and fresh veg. You do have to get your own drinks in the restaurant, however once you get to know the staff they are friendly and get your drinks for you. Please and Thankyou's don't cost anything. The iailian restaurant however you do have to pay for, but it isn't very expensive, and is really nice. The beach and the coral is well worth it. We went snorkelling everyday, and would be in there for an hour at a time. The room we stayed in had a perfect view of the pool, beach and the gardens. The wardrodes were coming off the runners, but you soon get used to them. Our room was cleaned daily with water re-stocked and cleaned towels. They do have water fountains to re-fill your bottels, but i don't see a problem with re-filling up your bottle. Our bed was massive and very comfortable. Please bare in mind Marsa Alam is in the middle of no where, so if you want to see the egyptian history marsa alam isn't the place for you. We wanted a holiday where we could have some sun and relax, and thats exactly what we got. The entertainment people tried their hardest to kepp you entertained, they are very friendly. I enjoyed it as is was light entertainment and not in your face. I thought with how big the resort is the pool would get crowded, however this was not the case, everyone was on the beach. Our second week there, which was beginning of november the pool was freezing, but the sea makes up for that as it is warm all year round. Well worth going. I can't wait to go back. "

Holiday details

  • Travel date: 14th February 2009

Health and Safety!

1
Awful
by
Reviewed 31st January 2009

"We only lasted 4 days before we insisted on changing resorts! On arrival blanket on bed covered in [--], mattresses so worn had solid dip in them. Wardrobe doors off runners, practically broke your back to open or close them. Light fittings and socket in bathroom coming off...bare wires. Restaurant more like Butlins canteen, food on the floor, kicked around by staff. Never enough plates or cutlery what was there was either dirty or damaged. Perspex glasses were crazed and smokey. No realistic fly protection-cling film torn food covered.Drinks service to the select few only. Vegetarian food had meat/fish in staff did not understand the term Vegetarian. EG veggie soups made with meat stock- deserts made with gelatine! If you want a hot meal, dont bother! On the terraces were unmarked 3" drainage holes to trip on, the steps over the pool had railings that dont start at the beginning, steps to different level have drops on each side which anyone could walk off, no small wall or marked edge. The bar chairs outside are completely worn and the wicker that should protect you from the metal frame is completely missing in 90% of chairs.Stinking sewage water is used to water plants while you sit at the bars in the evening. Insecticide was spayed at night to kill an insect invation, it was so strong it affected our breathing for 3days. Toilet facitities discusting-peep hole in one cubical!Dive school overcrowd boats and ignore speed control in bay. Bar staff rude & ignore the English. Otherwise the bay itself lovely! "

Holiday details

  • Travel date: 31st January 2009

Too many flies

4
Good
by
Reviewed 5th December 2008

"We have just returned from Brayka Bay Hotel and had a very relaxing week. The outside grounds and beach areas are excellent, dont know if it was anything to do with time of year but we had no problem finding a sunbed. The only down side to this holiday was the amount of flies, they were everywhere. I have not read any other reviews complaining of the fly situation, again maybe this was something to do with the time of year we went. The water was a little colder than i expected. I would definately recommend this hotel, excellent value for money, but take plent of fly killer. "

Holiday details

  • Travel date: 5th December 2008

terrible!

1
Awful
by
Reviewed 13th October 2008

"Do not go! This is advertised as a 5 star, but is not. Here is a bit from the complaint letter Thomson could not be bothered to respond to... …you crammed us on a flight with Astraeus. Almost six hours on a stinking wreck of a plane without any inflight entertainment whatsoever!! You obviously do not care much about guests because of the appalling lack of water on this ‘all inclusive’ site. We got a bottle each on our first night. After that we were expected to fill up our bottles at water fountains. What kind of all inclusive service do you call that from a ‘five star’ hotel? On top of that, you advertise the room as having a minibar. An all-inclusive hotel with a minibar should mean that it is stocked. This one had water in it for one night and that was it!!!! Therefore it is called a ‘fridge’ and not a minibar. The air conditioning made everybody ill. After flu-like symptoms for 2 nights we found that turning off the aircon cured it after a couple of days! Legionnaires disease, here we come! My wife and I are lucky enough to have been to several officially rated five star hotels. For the all-important food and service, this place should get a 3T because it is ever so slightly rubbish. Here are a couple of examples: Every meal time we had to clear our own plates from the table and put them onto a neighbouring table. Otherwise they would not get cleared. We all decided to stick to vodka and cola and ordering that was a challenge. None of the fancy cocktails here…not even a cocktail list! The bar tenders did not have a clue and the service was invariably slow with no ‘to the table’ drinks. There is plenty of staff to ensure a good level service…but half of them do not work. The blue shirts just sit by the bar and do nothing and the white shirts supervise the blue shirts…and do nothing! n.b. they do not like it if somebody asks them to get a drink!! The food was a choice of either bbq, bbq or bbq in various guises. And it was all pretty much rank. Oh, you also had to queue up for water for the table!! Classy place this one. Our rep, Mr personality of the year 2007, tried to mitigate. He almost made me feel guilty for complaining! Naturally we could not wait to get home. As we boarded the transfer coach we were comparing notes with other disappointed guests. The Atrocious plane had broken down (wonder it managed to fly in the first place) and we were delayed for a day!"

Holiday details

  • Travel date: 12th October 2008

Brilliant holiday, food very good overal...

4
Good
by
Reviewed 2nd October 2008

"Brilliant holiday, food very good overall for a large resort cartering for over 1000. Always had a good selection. Dive centre was excellent staff all very helpfull, diving was fantastic. Housereef was available to dive unguided in buddy pairs once you have completed 25 dives. Definitely recommend. Beds are hard but you soon get used to them. As with anywhere else that you go if you want a sun bed then you have to get up early to bag one, but have you honestly been anywhere else when this wasn't the case !! Went to Hemingways on the last night, lovely setting for a candle lit dinner on the beach, but food was very disappointing."

Holiday details

  • Travel date: 2nd October 2008

Well thank god i only booked for a week,...

2
Poor
by
Reviewed 28th August 2008

"Well thank god i only booked for a week, the hotel itself was quite nice on arrival, directed to our rooms, we was right at the top and the stairs was the last thing we needed, but got there in the end. There was 9 of us altogether, 2 rooms were ok but the last room that was sleeping four only had two beds in it, back down the stairs, they was reluctant to change us they wanted to put up two tiny guests beds, we refused and wanted to be moved. they moved us to the top floor, more bloody stairs. First morning we went down for breakfast at 7.30am it was ok, we then went to the pool, no beds left at this time so we thought we would try the beach, no beds left there. The beds round the pool that were saved never got used until about 5.30pm. The following day i was up at 6.00am, lucky to get beds but i did. i then went to have breakfast, as i was sitting there i saw someone throw my towel of the bed so i went storming out there and some bloody intalian woman started screaming and shouting at me, anyway i got all her things and chucked her off. So that was it every morning i had to go down at 6.00am just to get the bloody beds, i was suppose to be on holiday. What you have at lunchtime is warmed up for the evening meals, we all ended up with dodgy stomachs. but i must recommend Hemingways Restaurant, we had a lovely Lobster meal on the beach for 40 euros each, well worth it if you like fish. The Tiffanys bar is so bloody boring, no music and miserable staff, they tried to sell us a 1 litre bottle of coke for 9 pound as we wanted to have a drink in our room, yeh right. instead we just ordered 15 glasses of coke. A tub of pringles was 5 pound. The hotel is all for the intalian, we could not believe it one afternoon when loads of them arrived they were given the full tour, the animation team making a fuss over them it was quite sickening. The Intalians are arrogant pig headed people, god i thought the germans were bad enough but give me them any day. The pool area is very dangerous, so slippery and a part of the pool dips at one side so through the day you get flooded. My kids were never approached by the animation team, they were only interested in the intalian kids. We was going to go to a foam party, but then found out we was the only english family we cancelled at once. The pool bar was fantastic, Ali and Mohammed were so funny and friendly. I have been to Egypt before but went to Sharm, i would never go back to Brayka Bay again. The pictures look so nice and entertaining, just be careful. My view is that the hotel is far to big, especially at meal times they do not have enough time to clear the tables so someone else can sit down. It was like a cattle farm. If you do need to go to the doctors, just ask them what you want if he wants to examine you say no, because this will cost you 90 pound this is without medication. The family that went in before us ended up paying for three people to be examined plus ontop of that they were charged 12 pound for the tablets. If after reading this you still book up then good luck!!!!!!!!!"

Holiday details

  • Travel date: 28th August 2008

Recently returned form the Brayka Bay Ho...

3
Average
by
Reviewed 15th July 2008

"Recently returned form the Brayka Bay Hotel. The staff were friendly and no complaints about the resort. The beach lovely although not as nice as the Grand Resort Beach in Hurghada. Diving was good but more expensive than Sharm El Sheik or Hurghada. A few days into the holiday we were all ill, 4 of us, with sickness and diarrhoea for 1 week. This spoilt the holiday and indeed everyone we spoke to was suffering with Sickness & diarrhoea. We had to get medication from the Doctor who had a surgery on the resort. We complained to the rep but she blamed a bug brought in by guests and said she also had it. She said that Thomson do regular checks on the food etc. I would not recomend this hotel at present as too many holidaymakers were ill when we were there."

Holiday details

  • Travel date: 15th July 2008

Well all of you would be holiday makers ...

2
Poor
by
Reviewed 7th July 2008

"Well all of you would be holiday makers I had a great time but if your looking for the Ritz this is not it. Firstly our holiday rep,Simon,was brilliant.Didn't have all the answers but had only been in the resort for 7 weeks and did his utmost to help us. Love you Simon xxx (I was his entertainment). The hotel was clean and the staff helpful and courteous better still never expected a tip. This is a new resort but has a lot to offer especially to anyone who wants to snorkell or dive. I would not recommend this resort to anyone with small children or those wanting the night life. Childrens club was limited and usually in Spanish,the night life was pathetic but for me great as I prefer to sit and chat with new people ....showing my age. So teenagers ...not for you. The health Spa was brilliant and I never indulge at home so this was a good opportunity to spoil myself. Sadly icecream was at an extra cost and we all know kids love icecream as do I. Yes this part of Egypt is windy at times but without the wind you would be struck down with heat stroke . The food was mediocre but if your hungry you eat although a lot of people were unwell including myself. Well I had a good time and my only complaints would be 1. The life Jacket that nearly drowned me on a badly organised trip to Dolphin Island. 2. Fellow holiday makers ,mainly Germans and Russians,who felt they had the monopoly on the sun loungers. Sadly we Brits followed suit but at 5am they and we were out there bagging a sunbed ! Having spent 8 hours on a bed by the pool looking at umpteen beds occupied by only towels I had an urge to chuck the lot in the pool...better still return them to the towel point and then they would have lost their towels..at a cost ! So I went one better and applied for a job as the 'Sunbed Police'. Still waiting to hear. But if I get the job I will be the one chucking towels in the pool after midnight! Seriously this is a great place in the making .The snorkelling is amazing but not for children or teenagers at present. I have also drawn up a list of words that anyone visiting any resort in the world needs to learn understand and appreciate. 1.Please 2.Thankyou 3.Excuse Me 4.Sorry 5.May I 6.I apologise Non of us are perfect but we all need manners. I only wish I could write this in several languages. Well Marsa Alam I had a good time and you will grow and improve. Simon,Thomas Cook, Brayka Bay,I love you,Your one of the best reps I have ever met .God Bless."

Holiday details

  • Travel date: 7th July 2008
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Top traveller tips for Brayka Bay Resort

  • by mitch357

    "Nice for relaxing but very little else."

  • by mags

    "not very good for english"

  • by lisajacobs42

    "not recommended for sightseeing"

  • by jackieandmartyn

    "DON'T GO HERE - GO TO THREE CORNERS OR LAMAYA!"

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