Steigenberger Nile Palace Luxor

Khaled Ben El Walid Street, Luxor 85111 Egypt
5 star hotel

Overview

Ratings summary

Brilliant
1398
Good
555
Average
146
Poor
57
Awful
40

Rating by feature

  • 4.5 room
  • 4.5 pool
  • 4.5 service
  • 4.5 dining
  • 5 amenities
  • 3.5 value
  • 4.5 food
  • 5 cleanliness
  • 4 location
 

39 Traveller reviews from Holiday Watchdog

Stunning location, great rooms

4
Good
by

"This is a lovely hotel with all the amenities in downtown Luxor. Combo tub/shower with all the toletries replaced daily. Huge towels. The room was also given a spiff-up in the early evenings and fresh towels and toiletries, if used, were replaced. My room overlooked the interior courtyard because I was on an MISR tour, not a full-paying individual guest with the Nile River view. The courtyard rooms were still very nice. Each had a balcony with chairs to sit overlooking the court and restaurants.
What an experience. To see from the riverside of the hotel the view across the Nile to the Valley of the Kings. Awesome! You could also hire a felucca for a short sail.
There were many guests using the Nile side pool and lounges. The hotel had an outdoor "room" featuring shiksa smoking. It looked very Moorish. Because I went to bed early,I did not see the area being used. There were 3 musicians in the courtyad in the evening playing Egyptian music. One night they were joined by a belly dancer. What can I say? The dancer made a half-hearted effort but mostly she waved her scarf in lieu of serious abdominal or hip moves.
The buffet breakfast, served indoors or outdoors both with a view of the Nile, was excellent. There were stations set up for freshly prepared omelettes and fried eggs, many chafing dishes with hot cereals. There were many combination fruit dishes as well as bananas and huge oranges for those who were cautioned to eat only fruit that they could peel. There were the usual cold meat and assorted cheeses as well as the beef and chicked based sausages in chafing dishes. Additionally there was a large bread station with an additional choice of sweet rolls."

Holiday details

  • Travel date: Fri 7th of April 2006

A Very Special Hotel - Le Meridien, Luxor

5
Brilliant
by

"This is my second stay at this very special hotel and I'm beginning to feel it is my second home. The General Manager Mr Olivier Robinet leads by example. He cares about his guests and wants them all to enjoy their holiday and have a relaxing time. He will take care of any problems which arise. This is reflected in the friendly, helpful manner of all his staff throughout the hotel from the doormen to the excellent poolside staff. Everyone is there to ensure your stay is enjoyable. The hotel atmosphere is very nice, warm and welcoming. The rooms are spacious, attractive & clean. The Nile view is beautiful. The food is excellent. The service is very good. It is a first class base to stay at whilst taking trips to explore Ancient Egypt. I wouldn't hesitate to recommend this hotel and I can't wait to go back there again."

Holiday details

  • Travel date: Wed 5th of April 2006

Beautiful Hotel by The Nile

5
Brilliant
by

"Fantastic Hotel! The staff were very friendly, the service was excellent. The hotel room was clean not that big though. Around the swimming pool there was an excellent service, and also you have the view of the nile! Perfect! We were 3 young females and got treated very well by all members of staff. I will definetly go back!!"

Holiday details

  • Travel date: Mon 3rd of April 2006

Loved the location

5
Brilliant
by

"My husband and I stayed at the Le Meridien in Luxor last year. We loved the location of the hotel, build overlooking the nile and in the distance you can see the valley of the Kings.
We were very impressed with the hotel, the reception staff are very helpful, the General Manager Olivier Robert is there for his guests, making sure every body is having a good holiday and if there are any problems he is there to sort them out.
The food was excellent and all the catering staff are excellent and are making sure you are having a great holiday.
The hotel rooms are great and the service is very good
The overall comments we can make is, the hotel has got a nice atmosphere and you can please yourselves.
We also like to say that the tour guides we had last year for our tripes out where more then excellent.
We have go back this year to Le Meridien in Luxor."

Holiday details

  • Travel date: Mon 3rd of April 2006

Good hotel

4
Good
by

"I thought it was a really good hotel, very clean, with a good buffet for breakfast and dinner.

The staff were were friendly, and I certainly did not see any evidence of any hassle from the shopkeepers! Although the prices in the shop are very expensive compared to what you pay outside.

I agree that they should include a tea and coffee tray, but that is a very small gripe.

Our room was on the fifth floor, and below the a/c unit, which was a bit noisy for us. I asked for a room change, and the staff gave us a lovely nile view rooom, without hesitation.

I would certainly recommend this hotel."

Holiday details

  • Travel date: Wed 29th of March 2006

A great place to stay

4
Good
by

"We stayed at this hotel for 3 nights in February 2006 and thoroughly enjoyed our stay. We were booked into Room 433 which had a view of the Nile and of the hotel pool. Our room was very comfortable, roomy and well equipped. We had a balcony which was nice but a bit small. However, there were many rooms which had very large balconies which overlooked the Nile. It is a beautiful hotel, very spacious and smart with many interesting boutiques, shops and eating places. We ate in 3 of the restaurants and the food was very good. However, the service in the Courtyard restaurant was very slow and the staff here were off-hand. The only drawback was that the hotel pool is very close to where some Nile boats moor and when some start up their motors, there is a bit of a smell of their fumes. Security was very obvious in the hotel but did not make me feel worried"

Holiday details

  • Travel date: Sun 26th of March 2006

Luxor lovers

4
Good
by

"It was our 11th time in Luxor. It is like a second home to us. We stayed 6 times at the Novotel on the Corniche, and one time at the New Winter Palace and 1 time at the Old Winter Palace. But in 2003 we changed to the Le Meridien. In september 2004 we returned to this hotel, because we really enjoyed our first stay, not only because of the architecture of the building, the friendly staff and the excellent cuisine, but also for the personal touch. We immediately felt welcome and taken care of. When we planned to go back the second time, we asked the travel agency for a room from where we could see the sunset, and we were put in a very nice corner room. When we returned last september, we asked for the same room, but even got a nicer one! We belgians love to eat, and we must say that the cuisine in the hotel is excellent to our taste with a lot of variety.
You even can compare the quality of the food with that at the posh restaurant 1886 at the "Old Winter Palace".
One negative remark however to the restaurant .. there should be a certain "dress code". We hate to see people come in the restaurants in shorts and slippers, like coming straight from the swimming-pool to the table !
The staff is more than just friendly! And when we will return to Luxor, next year probably, we even don't think of going to another hotel!"

Holiday details

  • Travel date: Sun 26th of March 2006

A no-hassle stay for single ladies

5
Brilliant
by

"Any women out there who have travelled on their own will know what I mean when I say that there are some hotels where you feel comfortable and some where you do not. This is definitely a hotel where a lady travelling alone can feel comfortable. The staff are very friendly and welcoming, and don't hassle you at all. After walking around the centre of Luxor, where you are likely to be approached quite a lot, returning to the hotel feels like reaching an oasis in the desert. You can relax by the pool, or at any of the cafes, without anyone giving you unwelcome attention.

The rooms are Le Meridien are very comfortable, and the views of the sunset from the "nile view" rooms are lovely. If you don't have a nile view room, you can still enjoy the sunset from the area by the river which is set out to look like an Egyptian coffee house, with leather cushions and "sheesha" pipes. This is a very nice way to experience an Egyptian coffee house if you are nervous about visiting one in town.

I'd agree with several other reviewers on this site that the breakfast buffet is superb, with plenty of choice. But for the more health-concious amongst you I can also highly recommend the gym! It is up on the top floor of the hotel, so one of the treadmills has a great view across to the valley of the kings. The gym is air-conditioned, so you can use it even in the heat of the day, and it is better equipped than many hotel gyms I have seen. And of course afterwards you can cool off with a swim in the pool.

All in all, an excellant base from which to explore the cultural treasures of Luxor."

Holiday details

  • Travel date: Sun 26th of March 2006

Nice hotel......But

4
Good
by

"We have just returned from a week on a Nile Cruise and a week in Le Meridien.

The cruise was brilliant and very good value. The hotel was.....

Having read other reviews I have to agree that the pool is not as warm as indicated although it is advertised as a "heated pool".

Our room was first class with all the usual facilities. The staff and service were also first class and staff were very attentive.

We were bed & breakfast. The breakfast was self service and there was a good variety of foods. The available restaurants in the hotel were average with not a great selection of menus. Far better going next door to the Sonesta St George where the menus were better and also better value for money.

If you book a room that overlooks the courtyard then be prepared for an awful experience. At 6.30pm a trio plays/sings Egyptian music for an hour. Then at 8.30pm another group arrives along with a belly dancer. They play for another hour. At 10.00pm the first group comes back for another 30 minutes.
Don't get me wrong, Egyptian music is OK in small doses but this is just awful. They play the same tunes EVERY night and it gets to you. The belly dancer also looks bored and you get the feeling she doesn't want to be there.

I am sure that this "entertainment" drives people out of the hotel and is doing the hotel no favours. Nearly everyone we spoke to was of the same opinion as us. I'm told that if you book the more expensive Nile view rooms then you are spared this dirge.

Apart from the "entertainment" we found the hotel a nice place to stay. The best sun beds are right on the Nile bank where the Fellucas are moored. Most residents didn't realise these beds were there so they were freely available and sometimes only 4/6 beds were in use. These are proper sun beds with mattresses and much more comfortable than the the pool beds.

Be prepared for hassle all the way into Luxor if you are walking. Also be prepared to end up in an Egyptian market if you ask for a sight seeing tour when taking the horse and trap transport. Negotiate your fare before going and make sure it is for the number of passengers as they ask for the price per person when you finish. Then they ask for donations to feed the horse!!!

Good fun can be had bartering with the bazzar keepers at the Nile mini/market in Luxor where the cruise boats are moored. Always try and end up with half of what their asking price is.

Good luck."

Holiday details

  • Travel date: Fri 24th of March 2006

Nice Hotel cold rooms/pool

4
Good
by

"Stopped at this hotel Jan 06.This is a nice hotel and the staff were especially friendly and efficient. The only complaints were that the room key card readers need sorting (had to complain on a number of occasions and get replacement cards), and the room cold brrrrr.They claim the pool is heated and display the temp as 27 degrees ish butI would suggest if you've got a dive computer take it with you for a comparison!"

Holiday details

  • Travel date: Thu 16th of March 2006

falls between two stools...?

3
Average
by

"I'm not sure what this hotel is trying to do, and I don't think they do either! They make a big deal out of being a very up-market 5* luxury hotel but just don't quite make the mark. Times are hard and The Nile Palace has few customers...like every where else in Luxor at the moment. But instead of trying to make their guests feel very welcome and valued guests, persuading them to stay and spend with them by giving them a real 5* first class experience they seem to want to drive their guests out of the hotel to spend their time and money elsewhere!

Rooms.-We thought we'd booked a Nile View room with nice balcony- there were plenty empty- but were given a room with a view of other rooms, and sunless tiny balcony.- but it was comfortable and clean.- mini bar poorly stocked and expensive. No complimentary water is given, not even if you ask for it.- no complimentary tea/coffee, but you can have use of a kettle and a few sachets of INSTANT if you pay £5 ( yes really five pounds English sterling) PER DAY for it.-balcony noisy from air-con units on roof and a boat moored next to hotel, its the way the hotel is built causing an echo chamber effect!
Breakfast- I asked for a glass of water at breakfast and was told I'd have to pay extra for it! - apart from that breakfast, food and service for us was good. But did notice a lot of confusion if there were more than 6 or so tables occupied at once, which happened twice in our week when a coach party was in.
Location- not good if you like to nip out and stroll around, a very boring road to negotiate unless you nip along the back streets to town. Either way you will be hassled at every step- we love walking and taking in the scene but resorted to taxis everywhere after day 2 because the hassle was just too much. On the other hand it is very close for several good tourist restaurants and bars.
Overall impression of hotel- smart, clean, but a bit confused; is it trying to be posh ( impeccable service etc) or is it warm and welcoming ( a bit familiar and matey)? I found it money grabbing.We shopped elsewhere and broke the bossy rules about bringing our own water and soft drinks back.-we sat elsewhere in the sun!-went out for coffee.
a tip- if you're fed up of the hassle outside from Taxi drivers wanting to take you shopping ( which Nile Palace doormen ignore and make no attempt to mitigate)... well, don't think inside the hotel is any different. Every waiter and cleaner has a cousin with a shop and will nag you to distraction to meet you outside and introduce you.-
tip 2- we mainly ate elsewhere where we would be offered a free coffee, a complementary drink..a smile even! Didn't use the hotel shops or any "recommended" by the staff.
Service-Guest relations staff will ask you how you're enjoying your stay and if you have any comments- do not bother to ask for some water in your bathroom,or any thing else for that matter, they'll smile, but you won't get it unless you pay. Service at Salon Bar super.
Pool -lovely, if small..fine when hotel is empty, but I cannot imagine it or the "gardens" are spacious enough to cope with even 50% room occupancy.
Food -we ate a snack and couple of meals inside the hotel only-other than breakfasts( great as I said) food is ok- but only ok. It is nicely presented but a bit bland and unimaginative. Why no "a la carte" Egyptian food?- and very expensive for what it is..definitely some issues around freshness though at times.
"Entertainment" is awful and really has no place in a five star ( also you get charged for it if you sit down and watch over a coffee or your meal).
Wifi is another con.. the free service does not work, if you need it you will have to pay extra.
You will pay extra for a late checkout even while hotel is empty- not convenient if on a late Thompson flight.
other opportunities to part with your cash are available--Service is included at bars etc., but still tips are expected- don't give too little or you'll get a helpful talk on the value of Egyptian coins. Generous tips go unremarked of course.- There are souvenir shops - lots of them.
Am I being too harsh? The hotel gets a lot of repeat guests who leave glowing reviews, and the NP highly values them, ..and it showed, they get treated really well it seems.
"

Holiday details

  • Travel date: Mon 8th of July 2013

Rating breakdown

  • 3 Location
  • 3 Room
  • 4 Pool
  • 3 Service
  • 2 Value
  • 3 Food
  • 5 Cleanliness

Warm Welcome - Wonderfull Room - Wonderfull People

5
Brilliant
by

"Well what you can say other than this hotel is what it says it is 5 Star, on arrival we upgraded to a Nile view. You could not ask for a better view of the Valley of the Kings and of the Nile with all the birds that thrive on it as well as the local villages using the Nile for irrigation.The room was second to none, we both have used many hotels over the years in Europe & Asia and this tops the lot.The food was excellent and choices of Restaurants was great, you could alternate Restaurants every night if you wished. The staff could not do enough for you, clean towels twice a day,the room service was a credit to the hotel.
We will being going back next year and every year, when you find utopia you don't need to go anywhere else."

Holiday details

  • Travel date: Tue 18th of September 2012

Rating breakdown

  • 5 Location
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness
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Top traveller tips for Steigenberger Nile Palace Luxor

  • a.a.S by a.a.S

    "the karnayk temples were a let down as there wasn't really much to see "

  • soapie by soapie

    "Loved it... Going back next summer and want to live there! "

  • soapie by soapie

    "The Nubian in the hotel... Enjoyed visiting the old egyptian street once got past the hastlers. "

  • AKD by AKD

    "Great place to base a holiday to the historical sites of Egypt. "

  • liverpool eleven by liverpool eleven

    "Just enjoy yourself in the hotel all staff are friendly and approachable. "

  • JamesD by JamesD

    "If you tip the staff with you will have an enjoyable time "

  • suemel by suemel

    "Avoid city view and courtyard view rooms- if paying extra for nile view make sure you specify a straight ahead full view with balcony big enough to sit on! "

Steigenberger Nile Palace Luxor is also called

  • Nile Palace Steigenberger Hotel
  • Steigenberger Nile Palace Luxor
  • Steigenberger Nile Palace Hotel Luxor

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