23 Traveller reviews from Holiday Watchdog
You're foolish to stay anywhere else in Luxor; the Morris is the best!
"My husband and I recently returned from a trip to Egypt. We have so many wonderful things to say about the Morris Hotel that we don't know where to begin! After spending four days in Luxor, we can honestly say this is our Egyptian home away from home, and if ever in Luxor again, we will go back without a doubt. To give you a couple of examples...
1. Our train was meant to arrive at Luxor train station at 5am but was delayed. Ehab (the hotel owner) and Sammy (in charge of housekeeping) were waiting there when we arrived at 7am to escort us to the hotel. They waited for two hours for us and didn't complain a bit!
2. Upon arrival, we were pleasantly surprised by the interior of the hotel. We sipped on our welcome beverage and relaxed in the lobby for a bit, and then Ehab let us check into our room early with no questions asked. (He also let us check out late on our last day, because our train didn't leave until 8pm).
3. Once you've had the chance to review other hotels in the area, you'll find that most are terribly more expensive than the Morris. After our stay there, we encouraged Ehab to raise the rates! Don't be fooled by the low rates here, it doesn't mean low quality. It just means you're getting a really super deal!
4. On our first night in the hotel, Ehab introduced us to a group of guys from Wales, and we ended up hitting it off and going on a few Egyptian adventures with them. Ehab also walked us over to Pub 2000 across the street and introduced us to Magdy, the owner of the restaurant. We had several delicious meals and several cold beers with Magdy and the Welsh guys. It proved to be a great finish to an evening. Normally we aren't the type to go to the same restaurant more than once while on holiday, but we couldn't resist multiple visits to Pub 2000, and much the same as Morris Hotel, we were treated like family.
5. Ehab organized several events for us, including a tour of Luxor, a camel ride, a hot air balloon ride, and a special anniversary dinner with the hotel restaurant to ourselves and our own personal waiter. It was a great time!
6. Upon departure from the hotel, we inadvertently left our passports behind the front desk. We were on the overnight train to Cairo when we realized the mistake. Without hesitation, Ehab's response was, don't worry! And we knew not to worry because we were sure Ehab would take care of us. By the time we had to depart our Cairo hotel, Ehab had a courier arrive with our passports.
7. Finally, just a general statement that the hotel was clean, safe, and the rooftop pool was a great feature.
We can't stress enough that the Morris Hotel should be your destination of choice in Luxor. We'd also like to send a sincere thank you to Ehab, Sammy, Magdy, and the rest of the folks at Morris Hotel and Pub 2000. It's so refreshing to be welcomed in a foreign country by people that understand the value of good customer service, and go out of their way to make you comfortable. Thanks to you, we had a really great Luxor holiday. You're the best!"
- Travel date: Wed 12th of December 2007
Wonderful Holiday Experience
"My partner Julie and I have just got back after a week at the Morris Hotel - I have two main comments: 1 week was not enough & Can't wait to go back!
I read the reviews prior to booking and these were partly why we booked the Morris, also because we liked the look of the rooftop terrace / swimming pool and the central location. To quote 'you can never keep all of the people happy all of the time' is a fact, but I think that the glass will always be half empty for some people. If, like us you have the 'half full' philosophy I guarantee you will love this hotel. When I say hotel I would emphasise that the experience was made so very good by the staff themselves who we found without exception to be friendly, courteous and professional to the extreme â 6 star. From the moment we walked into the reception until the moment we left we were treat like VIPs and as the week progressed, somehow also like part of a big family. We booked half board and were very happy with the food and service. The cost of extras such as bar and pool snacks were also reasonable, including an excellent 5 course dinner on the last night. Having booked independently we had no rep, but didnât need one as we were so well looked after and in fact ultimately saved a fortune by booking locally with expert guidance from the hotel staff. Our holiday experience in Luxor was exceptional and I can honestly say that it could not have been as good had we not stayed at the Morris. We visited other hotels during the week including a top 5 star, which was beautiful and might more suit people who prefer a resort cocoon, but for us even at the same price we would not dream of staying anywhere else in Egypt!"
- Travel date: Thu 11th of October 2007
"From day one we found that the staff could not do enough for us
they treated us like royalty (and as a group two senior ,one adult and one child) they catered for all ages,the rooms were cleaned exceptionally well every day. also because each of us had different taste in foods (we are not alike when it came eating) they asked us what each would like and and they did their best to satisfy all of us,wonderful , we can find no fault with the hotel morris neither with its staff. Highly recommended.
Karen and Patrick Colvill"
- Travel date: Tue 4th of September 2007
excellent and friendly hotel
"Just returned from a week stay at the morris with my mother and father. we had a excellent week Ehab (owner) and Sammy( house keeping manager) are excellent and really friendly will do anything for you and I will miss them both greatly.
Yes there are some floors that are not finished but you don't really notice that and the other restaurants and disco is closed but this didn't affect our stay in anyway.
The rooftop pool is always really clean and the views of the nile are excellent also mohamed the rooftop waiter is excellent and he doesn't keep bothering you but is there if you want anything.
The rooms are always very clean and we had nothing go missing and the cleaners were always very polite the rooms did not have a hairdryer but we had one on request within an hour. Also the towel designs are excellent.
The restaurant is lovely very spacious and well decorated however when we booked it was stated buffet style evening meal but on the first night when we went for evening meal it was set menu but however when we spoke to ehab about this he told us that if there was anything that we didn't like to just let them know and we could pick something else on the whole the food was very good alot of chicken. We went to pub 2000 which is by the hotel most days for lunch as it is very cheap and food is excellent and staff there are great.
If you want to do any excursions and don't want to book it yourself just see Ehab or Sammy also if you want cigarettes get one of them to get them as they charge tourists alot more than locals. Whilst in the hotel don't feel obliged to give tips as we didn't until the end of the week.
Would reccomend this hotel to anyone and hope to go back there myself, however wouldn't go at this time of year again as far to hot."
- Travel date: Thu 16th of August 2007
Dont believe all the good you read about the morris!!!
"I read the reviews on here of the morris before i booked my holiday and it definately didnt live up to them. I would not fault the rooms they were nice and very clean, the animal shapes made from the towels were very good and the pool was too. However our room did not have a hair dryer which all rooms were listed to have and with my friend and i both not having bought one with us as we thought there would be one asked at reception for one. It took 4 days of our 7 day stay of asking up to three or four times a day at reception to finally get one after asking the house keeping staff. House keeping appeared very nice and helpful however both items which belonged to myself and my friend were missing upon our return which had been packed in our suitcase one of which was hair straigteners. We had checked our room before we left and were certain nothing had been left so my only conclusion is that housekeeping had got to them after i packed them as i they were only used once and then put away. So be careful with your belongings even in your room. As two 21 year old girls we did receive unwelcome attention from men as soon as we stepped outside the hotel but this also came from the hotel staff again who would not leave us alone when around the pool. I dont fault them for trying to be friendly but it turned into pestering us and even as bad that we had to tell them to leave us alone. Food was terrible even the bread in the morning was stale, lots of flies in the dinning room which i did not have in another place we ate and we did go out every day for dinner, Pub 2000 across the road was a great alternative. Some levels have not been finished but this wasnt a problem. The Italian restuarant was never open. Very noisy at night considering its "quiet location". How this is number 3 in the top hotels i have no idea and definately not 4 star."
- Travel date: Fri 3rd of August 2007
We loved the Morris Hotel
"We have just arrived back from a weeks holiday in Luxor were we stayed at the Morris Hotel.
Nothing we wanted was too much trouble for the staff and management of the hotel. We were thrilled with the towel displays left on our bed by the housekeeping staff every day, however the towel crocodile was a bit of a suprise. The rooms were beautifully clean and the hotel laundry service was brilliant. All my white linen came back white.
The food was okay although not to the standard I would have expected. They will get there though, the staff and management are committed to give their guests the best holiday they can.
My sister and I travelled together and although the area surrounding the hotel is not the best we had no problems in that area and were able to walk around with little or no harrassment both day and night.
The pool area is lovely and the staff are happy to place your sunbed in whichever spot you require. We have spent many a happy hour 'up on the roof' with some friends we met from Scotland during our stay. 'Three Cheers for the Hawick Three!!!'
All in all a fun time at a reasonable price in a clean and friendly hotel. I am not sure why I am writing all this as I want it to stay and quiet and peaceful retreat for me, but go on give it ago, I don't think you will regret it. Oh! But mind the corner on the bed!
Amanda Ryan & Theresa Lennon"
- Travel date: Wed 25th of July 2007
morris in luxor
"we stayed at the morris hotel from june 18th till 25th. when we first arrived at the hotel we were very taken back by the culture shock and HEAT . like the reports before the hotel at first seemed completely different than we thought! and the surrounding area is alot to be desired . in the hotel the air conditioning wasnt like what we have in the uk , more like cool air and not enough for us brits , the bath was chipped , no hair drier no balcony just a balcony door !! after a good nights sleep we started to see things alot differently. you looked past the faults (even though some minor) and started too really enjoy ourselves . look out for the corner of the beds they loved my knees leaving nice big brusies !!! the evenig meal we only had one and it wasnt good ! the food look ok although no choice but it was warm not hot and didnt seemed to be cook right . fortunatly not like others we only paid for b & b and found an excellent restruant behind called pub 2000 great hot food ,staff were great and the kids were made to feel special , even when staff heard it was my bday they got me a cake. go to their quiz nights tuesdays and thursdays. luxor was great after you got used to the hastle , but we just remembered that they see us as wealthy and thay are just trying to make a living , its does get to you sometimes , but we found not answering some and just smiling help ( even though you feel rude) as then they dont know what country your from . and believe me by the end of your stay you get fed up with being call princess even though it would be nice to be called it over here just once . the men love it being called king!!!!!. as people have said before use jolleys tours they are excellent we went to the valley of the kings with them and we had a tour guide called foxy. we went to the valley of the kings , valley of the queens ,alabaster outlet and to the clossi of mimnom picked up from the hotel and taken back there all for 220 egyptian pounds ( ruffly 21 pounds) also we did a camel ride for 40e.p about Â£3.80 . taken arcoss the nile, taken for a hour camel ride a guide each taken to the owners house for tea and to his stables. the chap that took us across the nile was a man named mosses great bloke found my daughters glasses in the nile and brought them back to us 7 hours later email him for a river trip on (--) .last but not least your be glad to hear the staff at the hotel couldnt do enough for you what ever you wanted they helped . after this long amount of words ill sign off any questions email us at [email protected] . couldnt of been that bad were hoping to go back in october . xxxxxx"
- Travel date: Sat 30th of June 2007
The best hospitatilty in the world
"We (2 couples) stayed at the Morris hotel for 2 weeks half board in June 07. My partner is blind so I was worried about how things would be for us having read about Egypt not being very disability friendly but I need not have worried. Ehab our guest relations officer and Sammy the hotel services manager were so welcoming and friendly and went out of their way to make us all feel at home. My partners needs were totally considered and anything he wanted or needed was sorted out immediately. Our room was large and comfortable. The cleaning staff were also friendly and worked so hard making our rooms clean and tidy every day. We had various towel creatures of all kinds made for us - swans, snakes, elephants, crocodiles. We tipped 5 Egyptian pounds most days (about 50p English). We were made breakfast on the rooftop terrace overlooking the nile which was just amazing - do this at least once during your stay. The views from the rooftop terrace are outstanding. It is directly opposite the valley of the kings. I now have the most amazing pictures of the sunset over the valley with the nile infront bathed in red light with falukas sailing by. Ehab and Sammy gave us local advice and shared their knowledge with us of the area, and assisted us with booking any trips we wanted to do. We were put in contact with a local guide and driver (Rafat) for a very good price. They also started to teach us Arabic ( I am now really taken with the Arabic language). Nothing was too much trouble for them and they went to so much effort to make sure we were always happy.
Beware that outside the hotel is a coffee house where the taxi drivers and carresh drivers wait for you to leave the hotel so they can tout for your business. Or to look at it another way.....you need not worry about ever being short of transport !! Dont pay over the odds though ..... about Â£1-2 English (20 Egyptian) should get you all (4 in a carresh, 5 a taxi) to most places in Luxor . If they say no walk off - there is no shortage of people willing to provide you with transport - ps you may be asked for a tip for the horse.
The main part of Luxor is within easy walking distance ( luxor temple, museum, ferry to west bank). We did a camel ride, balloon ride and oriental night. I can recommend Jolleys as the best tour operator certainly for the balloon ride - he offered us a student / group discount and the pilot for the balloon ride was very experienced and we felt very safe with him. All the tour operators are by the winter palace. Do take around Luxor main town in the late evening as this is when the place comes to life - about 9-11 pm. Overall we felt pretty safe in and around Luxor , and walked around late at night with no problems. Egyptian people are welcoming and friendly. The only problem being that they harrass you to too much to trade with them. Saying 'La Shokron' (no thankyou), or 'la halas' - no harrassment' should get them to back off a bit. It is not unusual to be followed down the road by a carresh driver trying to get you to take a ride with him. A sense of humour is therefore a must. Many corny phrases such as âlovely jubbleyâ will be used to tempt you into a conversation and then trade with them. We taught a shop keeper up the road from the hotel towards Aw-Mera (? Spelling) some new phrases when he asked us â âcheap as chipsâ, âcome on in, the price is rightâ, and âam I bovvered?.......faceâ¦.bovvered!!â â¦look out for those lol.
The food at the hotel is not amazing - fried everything and very little choice. If you long for western fast food we found that Pizza hut in Egypt is really cheap. There is one going out of Luxor towards Aw-mera (not sure of spelling). 2 of us ate with drinks and sweets for Â£4-5 English. For some reason Kentucky is expensive !!
If you are students take your student cards as most places offer a student discount if you ask. Most of the ancient Egyptian attractions were half price for us. We also got half price train fare.
Just a final word on disability - the pavements were very uneven and the kerbs very high with lots of obstacles. Good communication and a sighted guide essential. With these things in place getting along in egypt should be ok. Most temples are happy for the hyroglyphics carvings and statues to be touched and felt. They seem much more relaxed about it there. We also took the overnight train to Cairo and went to the museum. A lot was behind glass cases but there is still a lot that you can feel. All of the Egypian staff on the tours were really helpful. Whilst Luxor itself is not geared up for accessibility for disabled people, the attitude of the Egyptian people there is so helpful that most barriers were overcome.
Goodbye Morris hotel staff, and especially Ehab and Sammy - thanks for your time and consideration. Maybe see you again one day."
- Travel date: Fri 22nd of June 2007
Wonderful Hotel- Would Recomend it to Anyone!
"After our trip to Egypt, I have nothing but good things to say about this hotel. The Morris Hotel is very new, which you will discover if you ever choose to take the stairs (a few of the floors are very unfinished!), but the room we were given was beautifuly furnished and very clean. For such a low price per night, we came with fairly low expectations, but the room and service was far more than we expected and was probably better than most of the hotels we've stayed at back in America!
We came to Luxor with no prior tour arraingements and we were a little nervous, but the hotel was wonderful about arrainging a personalized tour for the three of us during our stay and at a very reasonable cost- which included an amazing sail boat trip watching the sunset on the nile! All the staff was increadably friendly and helpful and we very quickly felt welcome and at home.
The rooftop area is very comfortable as well, with a very nice pool and area with lounge chairs. Also the snack bar was very cheap and served more "familiar" dishes in which we were very excited to get a hamburger and french fries! To top it all off, the view from the roof is absolutely wonderful, overlooking the Nile and Luxor's city scape.
Sadly, we had only planned a one night stay in Luxor before flying back to the States, so we didn't have the time to experience all the services the Morris hotel offers. For a hotel so reasonably priced and with such great service and hospitality, I would definately recomend this hotel for anyone traveling to Luxor!"
- Travel date: Wed 16th of May 2007
Thoroughly Enjoyed Stay - Great Value For Money
"Just got back from staying in Luxor and can only speak highly of this hotel. We got a half-board deal on teletext for a good price so our expectations weren't overly high. The hotel may not be totally finished but the rooms are still very comfortable and well decorated. On arrival we were given drinks and were met by the hotel manager Mohammed who was very friendly. We then ate in the Italian restaurant on the Mezzanine floor and were pleasantly surprised by the food which was a mixture of western and local dishes. As mainly European travellers we were nervous about eating but they keep it simple and it's all very nice. There was also a decent range of alcohol at affordable prices. After finishing dinner we were shown to our room - there was a bit of confusion because our great travel firm had booked us a twin room instead of a double. But a quick word with the manager and we were given a huge room with a king-sized bed in a secluded corner of the hotel. We couldn't have asked for more. Rooms come complete with free electronic safe, cold fridge and satellite TV which shows European news and some amusing music channels.
Breakfast is served in the main dining room from 7-10am and is a good choice of buffet with croissants, fruit, pastries, pancakes and omelettes cooked to preference. The evening meal is also served in here if the hotel is busy and the waiters help you decide from the dishes on the hot plates.
During our stay the staff were all excellent - after being let down by our rep the hotel even helped us book a trip with a fantastic local guide to the Valley Of The Kings - we had our own car and driver for a cheap price and nothing was too much trouble.
The pool area on the roof is brilliant with a great view of the nile and if you get up early you can see hot air balloons over the west bank. The pool was quite cold but when the heat touches the high 30's at midday you will be thankful for it. The snack bar is also good with food and drinks at cheap prices (large chicken baguette, chips and salad for Â£3.50 - bottle of coke 80p).
A final mention has to be made to the cleaners - every time we returned to the room in the afternoon we found ourselves astonished by their care in lining up all our bottles of toiletries in height order! After giving them a well deserved tip we found a variety of elaborate towel sculptures and wild flowers in the room. British cleaners take note!!
All in all we were nervous about our first trip to Egypt but not after staying at the Morris. You can be critical if you take your magnifying glass along and compare certain things to four and five star hotels in England - but we were realistic and for what we paid we couldn't ask for more."
- Travel date: Wed 18th of April 2007
poor at best
"We stayed at this hotel for several nights first impressions the outside looked poor. There wass rubbish everywhere and a
building site next to it.once inside the lobby area was quite nice due to the marble. In the bedrooms the bathroom door didnt shut and had big holes in the frame the decor was dirty and tired. The patio door didnt shut properly, the curtin was hanging off and the telephone was filthy i didnt want to touch it. The smoke alarm had been blocked off with material when we asked the staff why this was he denied it was a smoke alarm and just shugged his shoulders. At night there was hammering/drilling outside and because we were near to the lift one of which was only working made it very difficult to sleep. There was ony hot water two of the nights we were there also. Breakfast wasnt brilliant and we asked for bottled water and were given tap water and had to send it back. I wouldnt reconmend this hotel to anyone"
- Travel date: Tue 28th of December 2010
Stay away from this hotel
"I visit this wonderful country every year. I must say that on this occasion staying at the Morris hotel was the worse experience I have ever had in Egypt.
I had a room on the third floor. All rooms and floors above were not finished except for the roof pool. No problem.
From the first day of our 14-night stay, there was no room heating, the air condition did not work. The room temperature never got above 15c. When I first complained about the cold, I was told to cuddle up in bed with my friend. I stated that it would be nice to simply read a book or watch TV instead of going straight to bed. The next day, moor blankets were put on the bed; they did not seem to get the point. In bed we were all right, the problem was out of bed. Getting out of bed in the mornings or after a warm shower was very uncomfortable. I asked for a heater that I could plug into the wall, apart from many excuses and the fact that a man was supposedly getting one, I continued to ask at reception and then even the owner. The owner said that he would have one here this day, then the next. Well, guess what, no! Eventually it arrived in our room three days before our departure, we were there for 14 nights. My friend and I left this hotel with colds.
There was no shower curtain, no plug for the bath, no hot water for the first few days. When we asked for a bath plug, they said, ah, that is easy, but it never arrived. I had to steel a plug from a room that had been vacated and was waiting for cleaning.
Will I ever come to this hotel again or recommend it to someone!
- Travel date: Wed 14th of January 2009