Little Garden Hotel
7 Traveller reviews from Holiday Watchdog
didn't meet expecations
"We chose the little garden hotel for 2 reasons: all the nice reviews and the cheap price. But after staying there we would not recommend it further. Here is why:
Arriving in Luxor we were supposed to get picked up by the hotel from our night train at 5am, waited around for nothing for a while and then made our way to the hotel. Not a big deal, we are used to travel independently. The reception did not offer to pay for the taxi, not a big deal- it was just 10 EÂ£.
All we wanted to do, after a few days in the desert and a night on the train, was having a hot shower and being able to catch up on the news while resting in our room before breakfast.
And there were our next 4 problems:
Cold shower, no TV in room, no hair dryer, very poor breakfast with fermented fruit salad and stale bread (mind you for only 10EÂ£).
We asked about the above things at reception and got told that the hair dryer would be extra 10EÂ£ and we wont need a TV because it's only gonna receive Arabic channels anyway...
The hotel website and their brochure offers TV and hair dryer and we mentioned this to reception.
We got on with our day and on return we found a plate with a few pieces of fruit in our room, as an apology.
Then we tried to book a hotel for our next stop, using the hotel internet, but the connection as well as the computer died on us about 6 times, not funny when you deal with credit card payments and you get charged to use the net by the hotel.
Complaining about the bad connection we got asked why we're not using the internet cafe' across the road! At this point we were very keen to talk to the owner, who has apparently spent several years working in hotels in Germany (Europe's service capital).
While talking to him on the phone (he is away from the hotel most of the time working somewhere else) we listed everything else that was wrong with the room or the service:
- wardrobe door didn't open, bed was too big for the mattress, hot water was turned off (and got turned on after we asked for it), topped by very snappy and unhelpful reception staff...
He was keen to hear everything and offered to pay for our water bottles and the internet.
Yes, the roof terrace is a nice and peacefully spot and no one minded that we drank our own vodka- mango juice (we didn't mean to be cheap just didn't get served)!
Looking back it seems like the hotel has applied some money saving policies- fair enough, just don't give false promises to your guests!"
- Travel date: Fri 21st of September 2007
Spotless & Attentive
"First and foremost, this place was CLEAN. My room was simple, but spotless. The bathroom had a shower with excellent water pressure -- a very welcome surprise. It has a nice rooftop restaurant, and the food was wonderful. Also, I found the staff incredibly attentive, genial, and knowledgable. For what it's worth, everyone's English was great.
The only downside was the bed -- hard as a rock."
- Travel date: Fri 3rd of August 2007
Wonderful little hidden gem, Clean & w/ Great service
"The hotel is off the main tourist track, away from some of the noise and confusion. The family who runs the place is kind and accomodating. The building looks newly renovated - everything was very, very clean. The food was great and well-priced. Highly recommended."
- Travel date: Mon 26th of March 2007
Just don't plan on washing your hair...
"Good little hotel down an alley so it's nice and quiet. There is a rooftop restaurant that also has belly dancing etc. at night and a courtyard area to grab a meal as well. It is quite a walk to any of the major sites and the showers are horrible. After 20 minutes of cursing the plumbing I settled for washing my hair in the sink. Good for the price but maybe spend a little more and get closer to the action and hot water."
- Travel date: Mon 5th of February 2007
Quality and service
"How about this; spotlesly clean,proper electrics/wiring, fresh herbs and the toilet roll turned to a point - and this was just the rooftop terrace. What a gem of a place, despite it's back street location - which is just of the main route for the Mini Cabs at 25pts a ride. Mr Abdul (the owner) is a tall elegant man who really does have the quality of his guests stay at the top of his priority list. Most helpfull and efficient he was the most trustworthy guy I found through out my 18 days in Egypy/Sinai. My balloon flight and private tour of the Vally of the Kings was sorted out quickly and at a fair price! The quality of the tour was excellent so I would recommend anyone to use this establishment and it's services. Enjoy [--]"
- Travel date: Sat 13th of January 2007
Little Garden, highly recommended
"I have just returned from a week's stay at the Little Garden and have no hesitation in highly recommending it.
It's spotlessly clean, the staff helpful when you need help but laid back otherwise. It's near a very busy street and quite central, but just up a side street and removed from the hubbub. Lovely roof garden where you can have breakfast or just relax in the sun.
As a lone female traveller, I felt safe in the neighbourhood and found the hotel to be a welcome refuge. I would stay there again without a second thought.
I should just add too that it's amazing value.
- Travel date: Wed 20th of December 2006
A Little Gem
"This is a fantastic family run hotel in Luxor. For an Egyptian hotel it is exceptionally clean, the rooms are large and the plumbing and aircon both work well. There is a nice restaurant on site and a small garden where you can sit for your meal if you desire. The staff can't do enough to please. A wonderful stay."
- Travel date: Thu 21st of September 2006