28 Traveller reviews from Holiday Watchdog
Not really All-inclusive!
"We stayed in the Shedwan Garden Hotel in December 2009. We were staying on All-inclusive basis and were quick to discover what a waste this was!
On arrival we were allocated a ground floor room. I asked to be moved as I never feel safe in ground floor rooms. Also there are cats everywhere in this hotel that wandered in and out of the terrace and I didnt fancy sharing my rooms with cats! We were moved quickly to a third floor room. Rooms are a bit dated but have everything that you need. Size ok. The rooms in the main building are nicer and have a better view, can upgrade for small fee (approx Â£40)
Decent resteraunt, always a waiter available to bring us drinks. Food ok, we were always able to find something to eat but I imagine picky eaters would struggle. We ate out a couple of nights because we got bored. The Chinese attached to the hotel was nice and good value for money (get your money off voucher at reception!).
Pool area nice and clean, always plenty of sun beds. Pool boy would always find us somewhere and brought us comfy mattresses. Did not expect a tip like others have said.
Beautiful. Water lovely and warm. Nice to paddle in. We never lay at the beach as it was always pretty busy.
Advertised as All-inclusive. Certainly is not. You have to pay for crepes and ice cream. Snacks only avaialble at certain times. I was glared at for looking at the cakes under cover in the lobby becasue it wasnt time for them to be brought out yet.
We also had to pay for drinks in the games room at night which I thought was unfair. Also if you decided to go to the entertainment at night it is in the sister hotel Shedwan Golden Beach and you have to pay for drinks there aswell!!
We purchased some juice and snacks from the shop across the road from the hotel but were refused entry by the security guards! The hotel shop charges crazy amounts for juice and snacks (Â£5 for a bottle of coke!!) that is why we bought from the shop outside. Eventually we had to sneak through the sister hotel with our purchase!
The alcoholic drinks on all-inclusive are disgusiting so i would recemmend that you buy alcohol from the airport on your way over! Again if you want Smirn-off etc you have to pay (same as everywhere i know).
We both had upset stomachs throughout our stay and I was quite ill even when I got home. I think this was due to the plastic cups being reused and being washed in cold water - very unhygienic. We didnt realise this until the last few days and had to stop using them altogether. Costing us more as we had to purchase drinks from outside the hotel.
All in we still had a great holiday - the weather was absolutely fabulous!!! This should really be sold on half-board basis as then you would at least get decent drinks in proper glasses. All inclusive proved to be not good value for money.
Hurghada is very run down and poor. Probably best not to venture out as all you get is hassle anyway. Men will chase you down the street pestering yout to go inot their shops. Some shopkeepers will also comment on your appearance and make slimy remarks. My boyfriend found this hard to ignore, they think they are being funny and maybe even complimentary, I found it quite uncomfortable. We went to the marina one night for dinner and this was lovely.
If your looking for good weather and to relax for a week on the beach, then you cant go wrong here.
Thanks for reading :)"
- Travel date: Sun 21st of March 2010
1st trip to Egypt
"it was our first time to Egypt, there was three of us! we arrived at the hotel and we thought it was decent- as time went on and we found that many of the staff where rude and crude! as a 4 star hotel we would have expected alot more from the hotel and staff. the shower leaked, food was terrible, ants in the bed the list could go on.
the Cleaner Mohammed was brilliant and the pool bar staff were decent except a couple had a poor manner! Reception were no help what so ever when we became ill and needed advise!
as 3 young girls we was worried and upset with the response we got!
overall Egypt was FANTASTIC! and we would go again just not to Shedwan Garden."
- Travel date: Mon 20th of July 2009
Lovely Hotel with good facilities, food left a bit to be desired though
"We stayed here in the last week of May, the weather was amazing and the Pool was brilliant. The Pool boys were very helpful, make sure to get up early if you want a sunbed though!
The staff at the pool bars were very rude!! All other staff were helpful and spoke excellent english.
Our room was perfect and always very clean, but do be prepared for the incredibly hard matresses.
The gardens were beautiful and full of cats. Our tour operator Red Sea Holidays offered lots of day trips and advice on getting around.
This Hotel is bit too far out of the city centre for evenings out, but does have its own private beaches.
Unfortunately the food was our only down point, it was very repetative, breakfast and lunch were OK but we did struggle to find something we liked at dinner towards the end of the week.
Overall a beautiful setting, with clean rooms, mostly helpful staff and good facilities."
- Travel date: Mon 22nd of June 2009
"We were here for a week in June and were disappointed. The rooms were old and tired, some of the staff were very rude and food was "school dinner" variety.
We flew from Glasgow and had a problem straight away. The check in was handled by Alba Ground Handling (not Globespan) and we were not aware there was a 32K limit per bag. Our bag was 34K so we had to open the case in the airport and transfer stuff to our hand luggage.
Take off was an hour and a half late due to late inbound flight and engine problems. Did not exactly inspire confidence.
We arrived after midnight when the AI had finished. Though they might have kept us some sandwiches or a welcome drink but nothing appeared.
We had emailed about a quiet room not on the ground floor. We never got a reply but were allocated 6010 which fitted the bill - good fortune or not I do not know.
We were unaware we could not use the other restaurants and only the buffet was available to AI guests. This was like a works canteen or school dinners. We ate out most nights - Mafia is just along the road and does great pizzas and pasta or Hard Rock Cafe is 30 LE in taxi and for 2 burgers and 2 beers is about 110 LE or about Â£12 sterling.
The Chinese Restaurant can be accessed from the hotel lobby and you get a 30LE discount from reception. Food is average and the maitre'd takes your order wearing one white cotton glove like a snooker refereee or a member of The Magic Circle LOL.
Watch out the taxis will try to scam you by asking for 100LE and trying to give you worthless notes in return.
Went to the waterpark - Sindbad Â£30 sterling each. Not that many slides but the day passed quickly and the buffet lunch was better than our hotel. Beer, ice cream and soft drinks were self-service all day.
City tour with Mustaffah was very good although the perfume factory was a bit of a hard sell.
Your are not allowed to take food and drinks into the hotel but everyone does. Our rep even told us to do it but obvioulsy we were not covert enough and were frog-marched to reception by the over zealous security guard at the front door.. After a debate we were told to keep the goods and not to do it again!
Funny how some rules are enforced and others not. The no reservation of sunbeds in never enforced nor the taking of food from the canteen.
The staff are worked like dogs for Â£15 a week yet there are more managers than hot dinners. They swagger about, bossing the staff and are do bugger all. They need to participate in a "Back To The Floor" experiment.
Some nights there was only one member of staff in the lobby bar coping with orders from the bus boys and random punters wandering in. Managers/Supervisors were adjusting flowers or coffee cups LOL.
Hassle is everywhere and you can not even relax round the pool without offers of massage/beauty centre/fish restaurant/boat trips. Very annoying to say the least.
Would not rush back."
- Travel date: Sun 14th of June 2009
fantastic place, Lovery people
"This hotel was very well kept, The room was big and spacious and very clean.. we thought the location was great, right on the beach, with great snorkling..
The staff were very freindly.
We would go there again."
- Travel date: Sun 17th of May 2009
The staff were very friendly and helpful apart from the staff in the snack bar who were very rude
"My daughter and I have just arrived back and thought the hotel was very good and the staff within the hotel were absolutely lovely, they looked after us in the resturant and at the beach and our room was cleaned every day to a high standard -we were on the ground floor and cats were all over the place but we up-turned our chairs in the balconey and it was fine. Spoke to a couple and their room was so much better than ours. Our room had been painted , but they had painted over drawers and we could not open them . Our only objection was when we asked for a drink at the snack bar at the pool, not the Lido bar , the staff totally ignored us and served men -they were the rudest people I have ever come across. We had the best trip ever with Globespan rep Mustafiff going round Hurgada in a bus."
- Travel date: Mon 30th of March 2009
"Very beautiful and peaceful hotel. We have all inclusive and food was great every day.
The beach was fantastic. There was two different kind of parts. One was very shallow and the other was better for swimming and snorkeling.
Staff was very very nice and cheerful, but not in the reception. There they were rude to me sometimes."
- Travel date: Thu 26th of March 2009
"Very clean.Food ample , not European, but nice. A lot of cats around the hotel.Service good.
Local whisky very bad other drinks a bit iffy but OK.. Staff very friendly and helpful.
No local shops worth seing and shop keepers give grief. Swimming pool and beach are good. Sunbeds,towels good. Glass bottom boat, there is a grey one with bigger windows to see thru. sea is clean and snorkling ,diving good.
Enjoyed 2 weeks and recommend"
- Travel date: Thu 19th of February 2009
"My Husband and i visited this hotel for a winter last minute break.
The weather was fantastic, the hotel is very clean but if you are going i would advise to upgrade, unless you like cats they are everywhere, and if you happen to get a bedroom on the ground floor they just seem to wander into your rooms most guests didn't seem to bother but we were glad we were up high. The food wasn't to bad always something to eat and very clean.
The staff are very good but make sure you have lots of egyptian pounds for tips.
Hurghada is not for the faint hearted it is impossible to even walk outside of the hotel day or night as you get accosted by taxi drivers and shop keepers, most people in the hotel hadn't been out of the hotel all week it's a big problem in the area, even if you do go outside there is nothing for you to see except building works and lots of rubble. Even when you are on the beach staff from the hotel are trying to sell you something from massage hairdressing and get quite indignant when you say No.
The airport toilets are attended by men for both ladies and gents
be very wary they follow you into the toilets asking for money this can be very frightening for everyone, there are signs that say no tips but they just ignore it.
I'm glad we went on the holiday it was an experience but would not go back to Hurghada for anything it's not worth the hasle."
- Travel date: Wed 11th of February 2009
Excellent Historic Egypt
"After a very good Globespan flight to Hurghada,we were greeted by our rep and taken to our hotel.What a pleasant surprise to see a well cared for hotel and staff couldnt do enough for you. the room had a double and a single bed,tv, fridge and phone,all the usual clean linen and extra comfy pillows and of course a balcony.Tips are a must in Hurghada,money they dont have a lot of and a job means everything to these people,they appreciate all you give them.The hotel food was very good, local drinks also, your glass was never empty and table service was par for the course with no need for tipping,its entirely up to you.In Egypt they take English pounds not Scottish, they also take US dollars,and euros as well as their own money.We found most times if you pay in pounds it works out cheaper.The same applies when you enter the country there is a visa and English money is best for them around Â£13.You have to learn to say no if you go out shopping because you do get harassed to buy, they dont seem to get the message our rep taught us to say LA SHUKRAN which simply means no thank you,sometimes it worked.An excursion to the Valley of the Kings is a must, well worth getting out of bed for, jeep and quad biking too.This hotel was one of the best and walking from your poolside onto a large private beach and into the clear waters that you can walk out to for over a mile and still the water is shallow, absolutely amazing,we cant wait to go back,you will not be dissapointed this hotel i would highly recommend to anyone.One more thing taxis come in at between 15 and 25 Egyptian pounds and settle with the driver before you depart to go into the new town for more night life.Enjoy your holiday your way.
David and Theresa from Helensburgh Jan 09
- Travel date: Tue 3rd of February 2009
downtown hurgada hotel
"holiday at shedwan gardens in a superior seaview room in main block (appears to be various levels of accomodation) and were totally happy with the room perfect view , furnished similar to grand resort in hurgada . staff in all areas were extremely helpfull and made our stay very memorable . the shedwan gardens is part of a larger twin complex with shedwan golden which you have access to all areas. however we were on all inclusive and this is limited to main resturant . bar and pool bar. .the majority of the guests appear to be german speaking but this is not a problem here as evereyone was very pleasant and positive and we were part of an inital group of ten scottish holidaymakers with globespan to hurgada .
the new marina is now open and will be a asset for the area being very upmarket and nicer than the promenade in namma bay (sharm). again this appears to be financed by german backers and got the feeling this will be the red sea version of gran canary (again not a bad thing as im drawn to the german way of running things )good place to holiday in winter"
- Travel date: Sun 16th of November 2008
first timers to egypt-normally go to tun...
"first timers to egypt-normally go to tunisia
geat hotel only eight english in hotel for our week mainly german and russian all friendly
had to change room due to problems but no real problem rep excellant nothing too much trouble trip to pymarids very good long day but worth it
food at hotel good very good service from waiters pool bar excellant nice and quiet on beach always lots of sunbeds to use and fluffy pool towels weather warm by day chilly at night
beware shops outside hotel very pushy get taxi into hurghada hard rock cafe much better shops and not so much hassle
lots of bargains to be had
a very relaxing family holiday
- Travel date: Thu 26th of June 2008