9 Traveller reviews from Holiday Watchdog
Enjoyed but would't go again
"Had lovely stay in Hurghada,but it's a developing resort town and is full of half built hotels/houses and it looks a bit barren.The weather was fab, the sea beautiful and the people very very friendly.
The hotel was nice, very clean, staff friendly but I wouldn't class it as 4 star. The sister hotel on the same site Aqua Blu is most probably 4 star.
The food was lovely, different but lovely,and as Hurghada caters for mainly Germans and Russians, there isn't much 'English' food. But then why go all the way to Egypt for an 'English', if you want English food go to Blackpool!!! There have been reviews with comments about there beef stew at every meal, yes this is true but there is also chicken, fish, pasta, BBQ every night, pizza, chips, salads, many salads, veg etc etc.
The staff were very friendly and I found on the whole we were treated as a bit of a novelty as there weren't many British there.
The Egyptian night was fab and the Safari tour which we booked with med line was fab, we went quad biking, had camel rides, went on beachbuggy and would have gone windsailing on sand but it wasn't windy. Also after all that activity there was a nice meal and proper Egyptian entertainment.
On the down side the pool water was freezing, as in it took your breath away. The slides weren't very good but the kids loved them evenso. We never found the bar with the free icecream for kids. Also entertainment was poor, especially for children, as an english speaking family, my son wasn't even approached to join in the kids activities as the people who ran it would't speak English. He tried to join in but was ignored as he spoke the wrong language.
I most probably wouldn't go back to that hotel but would go to the one accross the road, their other sister Hotel Albatross Beach Hotel.
Also a word of warning, if your travel agent offers you transfer and they charge you more than Â£10 don't do it, a taxi will cost you no more than Â£4 from airport to hotel."
- Travel date: Fri 27th of April 2007
watch out for the henna tattoo
"We went to the beach hotel in July 2006, the hotel was ok although we had problems with out room initially, they did sort it out in the end.
The kids loved the flumes which cost equivalent of Â£1.00 per day.
The food was definately not 4/5 star and both my daughters struggled to find something to eat in the evening (although the fresh pizza went down well at lunch time!!).
As other reviews we found we were 4 of only a few English, but that didn't really worry us.
The main reason i am writing this review is a warning to anyone tempted to have or let their children have a henna tattoo.
We have been back nearly 6 weeks from our holiday and my eldest daughter is still suffering from the results of a black henna tattoo she had on her back.
We have been backwards and forwards to the doctors, and last week we had to take her to our local hospital as an emergancy. She has now been referred to a dermatologist.
After being advised by a tattoo artist, and searching on the internet it seems that some black henna is actually black hair dye, containing a chemical called ppd, this can cause various reactions ranging from a slight rash and itching to open weeping blisters and scarring, it can enter the blood stream and the whole body can be infected, including internal organs. (which has happened to my daughter who is covered in large red itchy bumps and scabs). This reaction is only seen about 3 weeks after having the tattoo so no one shows any symptoms until they are home. There are 2 places offering these tattoos at this hotel one in the hairdressers and one on the beach. I have been told that this type of tattoo is common in Egypt.
One last warning, don't lose the towls they charge you Â£10 each!!! and it is easily done as it is very windy."
- Travel date: Sun 3rd of September 2006
"We went to Albatros Resort as a family of eight .
Which I am glad about. If we had gone as a couple we would have been the only British in the hotel untill nearly the end of our holiday when one other couple arrived.
Our rooms were lovely,well furnished with lots of storage space and were kept spotless, as was the whole of the hotel and grounds, but having said that we heard others had awful rooms and people were complaining and moving to other hotels.
It seems we were lucky as our block is great and the people who complained and moved were in different blocks.
Food was very nice ( and we have a few fussy eaters in our party )always something to choose, yes it can get a bit boring when you are there for two weeks, but I find hotel food always does.
Don't take anything they bring round on trays Fresh orange , Cocktails etc unless you are prepaired to pay
Facilities were fantasic for the kids and they had the time of their lives.
Sunbeds were a problem, my son in law ended up saying "if you can't beat them join them" and got up every morning at 4 am to put towels on beds (something we never do normally) If we hadn't done this we would never have got one.
People were putting towels out at the crack of dawn and then they wouldn't even be on them for the rest of the day.
We found there were plenty of sunbeds on the beach .
No problem getting served at the bar, but spirits not that good we had ice in drinks as they were horrible without.(with no more upset stomaches than you would expect ) Beer was fine, cold and not watered down as I had read in other reviews.
The bottles had their foils on top of the caps intact
You can buy very cheap spirits at the airport duty free on the way in if you want to take your own to the hotel and 200 cigarettes for about Â£2.00
The shops at the hotel have you as captive customers and therefore charge what they want. You must barter even then you won't et things as cheap as at the airport
The reception staff were very helpful and if you have any problems just ask nicely and they will do their best for you. If you go in shouting the odds they will not be as nice to you.
Use the sister hotels for a change of scene as there really isn't anywhere you can just take a stroll to, where ever you want to go you need a taxi.
Be aware when you pick up taxi's outside the hotel on the main road as ours got away with my Grandsons hand luggage
with his money and possesions on the way to the airport going home. We know it was in the cab
( he nearly got mine as well which he had hidden under a seat but I noticed it was missing )
The airport police did their best to get it back They had his number but they hadn't got him by the time we had to get the flight.
Most of the locals were very honest and all the hotel staff were friendly (and they do like the British)
All in all we have a very enjoyable holiday and the only thing that makes me say we would not go back was the fact that all the other guests were German and Russian with a small number of French and Italian with no Brits to even it up a bit"
- Travel date: Mon 7th of August 2006
"I went on holiday with my friend to Hurghada for two weeks at the beginning of July. For an all inclusive holiday, the pair of us have never been wripped off so much. We were constantly harrassed for a massage or body scrub, snorkelling or a henna design. Being two girls we were groped at every opportunity going, had a nightmarish snorkelling trip with the boat's not to pleasant smelling camerman grabbing us at every opportunity. The fact that we speak a little Arabic seemed to encourage them even more. It seemed that even going there with a chap wasn't enough deterrent to keep them from groping the girls as we found out from one British couple. The food was dreadful - but the bars were fine even though the local alcohol was a bit like rocket fuel. At the checkout, I had to dispute my bill as my signature had been forged on different bills - not very impressed. We did have a laugh but couldn't wait to leave in the end. The constant harrasment gets very tiring. Egypt is definitely off the holiday venue from now on."
- Travel date: Wed 2nd of August 2006
Don't Understand everyones problem!! loved it!
"well booked this holiday last minute and got a brillient deal! There were very few english there as the 'primasol hotels' are a german company but if anything this meant we, as English were treated as special and every member of staff had a smile for us and tried hard to hold a conversation in english, which they did well!
The pool was refreshingly cool, in that heat it NEEDS to be cold and there was always people playing in the pool!
The 'fakir' show was brilliant and although the other shows weren't that good they were watchable!!!
The animation team were great and got to know a few of them well and the adults were pleased to join in as it was fun!
OK the food wasn't amazing but it was definatley edible and often pleasant!
Had a slight problem with the AC but an engineer was sent within 30 mins and sorted it straight away!
This was one of the cleanest hotels i've been to, although there was building work going on it didn't feel intrusive at all and the builders were polite!
Would go back tomorrow!"
- Travel date: Fri 9th of June 2006
Holiday from Hell
"We travelled to this hotel as a family of 4 and stayed in a 2 bedded room on the ground floor. The room was great, although our mattresses were hard enough to have been filled with concrete. We asked for the mattress to be changed and for 4 extra pillows after 2 nights and were told to expect it to be done that day. An engineer arrived but brought a 2nd TV with no aerial lead, he came back some time later with a lead but then found that it did not actually work!!! So he took it away again. He never came back again and upon enquiring were told we could not have it. We got 2 pillows the next day and 2 more 2 days later, the mattress had not been done when we left after 14 days, we gave up asking as the reception staff spoke limited English and our Russian & German was not good. We were constantly pestered for massages & snorkelling trips. Our kids, aged 6 & 12, refused to go to the kids club as the children all seemed to be Russian of German and the activities were aimed at 4 years olds. The Animation Team whilst constantly badgering the adults to take part were not really interested in letting the kids take part, they didn't think that it was ok to go on holiday to sunbathe and relax. Everyone who did choose to take part tho enjoyed it. The best of the team were Sousou, Mustafa, Rossi & Valentina. There were hardly any other English there, and those that were, were of the same opinion, the food was rubbish. Beef stew, rice, chicken wings, undercooked veg, all luke warm if you were lucky. Once we had pizza which was excellent, once we had freshly made pancakes which were excellent. Breakfast - forget it stay in bed, beef stew!, scrambled eggs, jelly, grapefruit, cereal bread or salad. We also ended up buying cans of pop and crisps from the shop to make crisp butties as the bread was the only thing constantly good. The drinks weren't too bad, apart from the wine and cocktails which they had the cheek to charge for. The fizzy pop and watered down juice were on free dispense for you to help yourself, we weren't sure tho if they were made with local water as we all had funny tummies! The Med Hotels rep was pretty useless, he was only there twice a week for 1 hour, so was the Med Hotels holiday hotline, when it was finally answered we were told that the rep was at home and they couldn't help us unless we could speak Arabic. We sent laundry to be done, supposedly to be returned the following day, Two days later we had to chase it up twice, in the end one of the managers sorted it personaly and brought it to our room. The pools were cold, there were hardly anyone in them. We found the signposts for the heated pool but never found it, when my son asked where it was he was told there wasn't one! Every morning most sunbeds had towels put on them by 9am but a lot them weren't used at all. Most beds were used by people from the Aqua Blue Hotel adjoining. Lunch was the same every day. The flies were terrible. The free popcorn & ice cream for the kids pretty much depended on which bar man was on. Be careful if you go for a massage, appointments don't really mean anything and one of the male masseurs seems to think that the ladies breasts need constantlymassaging as part of the back massage, his name was something like Cherry, he also spoke constantly and if I didn't answer would pinch my nose or tickle me. Tarek however was fantastic and to be recommended. As was "Dave" at the Water pipe and gift shop near the Bridge Disco. Don't bother booking to see the Egyptian Show for 12E or the Italian Show for 8E each as the food is the same in restaraunt and you can just pull up a sunbed and watch like everybody else who didn't pay! They also don't take travellers cheques and would prefer cash in anything but Egyptian pounds. Security was really good, apart from the security guard posted near our room who was constantly staring and pestering any female who walked past, I couldn't sit out on our balcony if he was there because he wouldn't leave me alone. Security on the gates who checked under each vehicle with mirrors before they entered the compound, armed tourist police on the front door and a metal detector. We went on 2 trips via Med Hotels, Bedouin BBQ Safari, ABSOLUTELY DIABOLICAL, BBQ consisted of salad and kebabs and warm coke, which we found under the seats in our vehicle. We got stuck in the sand on the way, the English clients got them out, they had no sand mats or shovel! The guide and camera man were pretty useless. The guide at the "Bedouin camp" said they were very poor, but had crates and crates of Pepsi and similar in sheds. We were all of the opinion that it was completely fabricated for the tourists. Trip to the Pyramids was an experience, we had a bodyguard with us the whole time which was a godsend, he was tourist police armed with a side arm and MP5 machine gun under his suit jacket. There was another family with us with a small child and he was almost always within 15 feet of the children, he also had to intervene when another member of our party was accosted by a "conman/beggar/local who was insisting on tieing a headscarf on him and then demanding payment. FInally take your own loo roll. They try to charge you for it everywhere, the airport, Cairo Museum, any public place. Sorry if I've gone on but we had a lot to moan about. We would definetly NEVER EVER go back to this hotel, or in fact to Egypt."
- Travel date: Fri 12th of May 2006
NOT WHAT WE EXPECTED
"I booked this hotel and holiday through Media Travel and was given to believe this was a 4/5* hotel.Although O.K it was no where near this.We were made to feel very much like the poor relatives of the sister hotel which was ajoining it.The food was good enough, the bars were a shambles and most of the staff were unhelpful as we were not German...We were told we could use facilaties at the Albatros beach but this seemed a confused situation.We had to change rooms the first night because of a very loud party in the next room between 2-4a.m,this was handled very well and another room was given to us straight away.Lying around the pool was hazardous as you get harassed every minute by someone trying to sell you something(very annoying)Pictures in the brochure were accurate with nobody in the pool-it was freezing!! All in all some great memories but some very dissapointing moments which would stop me going again."
- Travel date: Fri 24th of February 2006
"my husband and myself have just returned from hurghada on 27/01/06.We were sold a 5* holiday by media travel and recieved less than a 3*.We should have stayed at the Albatross Beach Hotel and were put into the Albatross Resort,which although attached to the 5* ran completely separate.We thought we would be able to use the facilities of the 5* seeing as that is what we payed for ,but were told in no uncertain terms that we could NOT !!We complained to the travel rep.on site but he said he couldn't do anything about it.We were treated like the poor relations because we were from the other place.The food was terrible and we only had one small buffet restaurant,we had two bars,but as you can't have ice in your drink, we had to have warm G&T.Taxi's were cheap,but if you get one you will be taken to someones shop where you are badgered into looking round.The hard sell is never far away and it really puts you off shopping.We spent a fortune on eating out all the time which we should never have had to do.We have come home with a lovely sun tan but with very poor memories of a holiday we were so looking forward to,as it was my husband Xmas present. Pat Conway West Wales"
- Travel date: Mon 30th of January 2006
Not for the british
"The hotel is situated across the road from the Albatros beach hotel. The rooms quite basic but clean. The hotel when we stayed was predominately occupied by Russian and German holidaymakers and there was only 3 british families. This meant that all preference was given to the russians and germans and the english were ignored. Food generally quite good and there are 5 swimming pools. Would definitely not stay there again."
- Travel date: Tue 8th of November 2005