46 Traveller reviews from Holiday Watchdog
"We are going back to TCOV in December this year and this will be the 4th year we have been back. The members of staff are brilliant as we know them very well now so hope they will all be there when we go back. The food is great and the choice of places to eat in downtown and around the marina is fantastic as we have eaten in quite a few and apart from the Indian opposite where the tuk tuks are, everything was delicious.
It is well worth a visit."
- Travel date: Tue 18th of October 2011
Another great value holiday
"Already booked again. Good spacious clean rooms, excellent staff in all areas of the hotel, most speak several languages which is always helpful. previous menu's have been repetitive but this has been improved. Guest relations are most helpful and readily available. The animation team never cease to amaze me, working hard all day and still full of energy in the evening. Speaking as a well travelled woman i have never felt safer anywhere else then this hotel and el gouna in general. Value for money, hard to beat this hotel and would have no problem recommending this hotel to family and friends. "
- Travel date: Wed 25th of May 2011
20s 40s 50s to 70s honeymooners singles
"So many people go back its great value its fun its peaceful its every thing you want for a great Holiday!! Right the food. they cater for every body soups are great. the meals great!! beef fish chicken salads chips my wife always found something she is very choosy.the staff great!!the rooms clean. the swimming pools great.!! the view great.!! the beach great,!!Party on the marina great.!!shows great!! Kept it short great Going back GREAT!! OO p.s. found one couple saying if you complain you can get money of they do it all the time where ever the go, there not coming back great the only thing i found was they dont do yorkshire pud!! what bad luck!! Try it once you will be back great!! thomas cook grat EVERY BODY WAS GREAT!!!!!!"
- Travel date: Wed 25th of May 2011
Nowhere Near a the 4 stars it claims
"We booked in great anticipation the 4 star Ocean View hotel in El Gouna. When we arrived our expectations were shattered. To start with we requested a balcony and on arrival were informed that our room had a French balcony which is only a large window. The hotel we were advised was built in the late 1990's and many parts seem have very little improvements to it since then, The dining room was like a cheap cafeteria.No atmosphere and table close together. There was plenty of choices for the food but the emphasis was on quantity rather than quality. As in many all inclusive hotels much of the food is pre prepared and left to stand which if not kept very hot can attract bacteria. We both when down with diarrhoea and vomiting and were ill at different times. it seems speaking to other guests a large number had the same problem.We are fairly certain the food which not pass the hygiene controls applicable in UK. The staff generally were attentive, friendly and helpful. The air conditioning was very effective and it needed to be in view of temperatures at the time of our visit.The middle of the road live music on terrace in the evening was played at a sensible volume and was very pleasant.There was an half hourly complimentary bus service to the beach throughout the day where there was a bar (free non alcoholic drinks) food at lunchtime including delicious freshly cooked hamburgers and free sunbeds. in our opinion this was by far the better option than the swimming pool where guests were reserving sunbeds as early as 6 o'clock in the morning and therefore some days you struggled to find available sunbeds.It is advertised for adults but in fact this only applies to British tour operators, there were children of other nationalities there but to be fair at the time of our visit it was non overrun with them. but be warned it might be different at other times of the year.If the hotel had been classified as a 3 star apart from the food we might have been more receptive. But 4 star with prices to match was so far from what it deserved. we will not be returning here. El Gouna itself however is a wonderful resort."
- Travel date: Mon 11th of October 2010
"personally i had the most awful experience and after being there just two days i ended up in hospital on a drip due to severe gastroenteritis. i can say however that the hospital was alot cleaner than the hotel.
I was fobbed off by the rep that it was the sun however i had not been out in the sun as it was cloudy and actually quite chilly (yes i was shocked). She said no one else had complained but there was 4 other people in the chemist when i then had to go for my boyfiend who came down with the same a day later but fortunately not as bad. We ended up spending the next 4 days stuck in the hotel room eating biscuits that we bought from the shop as we daren't eat or drink anything from the restaurant despite being all inclusive.
I have written to Thomas Cook to complain and they have not replied to my letters despite providing them with the medical records etc. They are obviously not a caring company and do not understand that severe dehydration is severely life threatening.
Will not be travelling with them again-oh have been to Egypt before and that was for two weeks and was not even the slightest bit ill!
Will say that El Gouna is a beautiful area that you feel safe in.
- Travel date: Tue 27th of October 2009
"It was myself and my boyfriends 1st time to Egpyt and we both loved it. I was worried about going as a few of our friends has been to Sharm El Sheik in Egypt and all said negative things about there holiday how ever, I dont have one bad thing to say about the hotel or El Gouna. The All-Inclusive food was nice and always had variety, there was plenty of resturants surrounding the hotel but we had no reason to eat out because the food in the hotel was lovely! The waiters, receptionist staff, the animation team and the local shop workers made us feel very welcome and we made some really good friends.
There are 2 shops in the hotel both next to each other. On the hotel tour we was not shown these shops so make sure you look out for them as they are the cheapest shops myself and my boyfreind went to around the hotel and definitaley the friendliest. We made really good friends with the 3 men who work in the shop (Saied, Albeir and Emad) and they treated us so well. They like to ask questions and get to know there customers so dont be shocked if they ask you lots of questions.
The animation team work really hard to make the shows the best. They do a really good job and myself and my boyfriend really enjoyed watching them.
The hotel and area was much cleaner than what we expected and I felt really safe.
We did 3 trips whilst we were out there which we both loved doing. We did the 'lagoon trip' which is a free boat trip around El Gouna, the hotel provide this! We did the Oasis Party which included a meal, a little camel ride and a belly dancing show. We also did the 'Safari desert' trip which was riding the Quad Bikes in the desert. This was our favourite trip, we were out in the desert for 4 hours which seems like a long time but we stopped several times for drinks that they provide, he talked is through some history of the mountains etc, we watched the sun set which was beautiful and we went to a camp which some locals live in. It was a really interesting and fun trip which I would definateley recommend.
Overall, the holiday was the best holiday we have both been on.
We are hoping to go back in November to the same hotel as we made such good friends there. We would definateley recommend going to this hotel. It was safe, clean and every one was really friendly."
- Travel date: Tue 11th of August 2009
I want to go back!
"Just returned from a fantastic holiday in Egypt. The hotel was fantastic, staff went out of there way to be helpful and nothing was too much trouble. Hotel spotlessly clean, brilliant choice of lovely quality food. Even our fussy daughter always found something different that she liked and wants to go back next year. A great relaxing holiday in the sun. temperature between 35 - 40 most days but also a gentle breeze and when you have a pool to jump into not a problem. Couldn't fault Thomas Cook who were are tour operatour and our rep Julia was great and very helpful. ElGouna is a lovely resort and very safe. "
- Travel date: Mon 10th of August 2009
Very Good but...................
"My wife and I have just returned from a 2 week stay at the Three Corners Ocean View in El Gouna. My wife was very apprehensive about this, our first visit to Egypt, as there have been some rather poor reviews of the country in the past, what with bombings, food poisoning and it being in one of the most volatile regions on the planet!
However, all fears were dispelled within moments of arriving at Hurghada airport as we realised that Egypt is just like any other holiday destination, with the hustle and bustle of the airport and transfer buses and reps etc. What is a surprise is the amount of armed 'Tourism and Antiquities" police there are. But as soon as you accept they are there for your benefit, the sooner they become invisible, as so to speak.
The Three Corners Ocean View hotel is in two separate buildings, the Du Port, and Le Soleil. The main dining facility (or restaraunt if you prefer) is in the Soleil complex which has the main pool and beach area as well as what is referred to as the 'Sunny Terrace', which isn't after about 3pm, where drinks and snacks are served throughout the day and evening.
We were allocated a room in the Du Port building, and only breakfasts are served here, main all inclusive meals are taken at Soleil, but there are 2 a la carte restaraunts in Du Port, Chez Pascal (Belgian) and Dolce Vita (Italian, funnily enough). These can be booked through the hotel and you get a discount if you're all inclusive. Both are very good.
The main restaraunt in Soleil serves very good food to a high standard, and it is a weekly menu with themed nights, eg; Pharonic, Italian, World cuisine etc.
The lunchtime menu was always excellent with a selection of salads and cold meats/cheeses and always something hot, whether it be mini pizzas, burgers, pasta, kebabs and always french fries, proper ones!
The hotel itself has a nice, friendly feel to it, all the staff are well trained and polite and nothing is too much trouble for them.
There are 2 pools, the main one at the Soleil complex where most people congregate, and a glass-walled pool with loungers overlooking the marina next to the Du Port building.
El Gouna is a developing town built around a collection of waterways with a large marina being the focal point. They are due to open an even bigger marina complex later this year with a host of hotels, even one reputed to be a 7* to rival the one in Dubai. Some of the boats in the marina will blow your mind, they are huge!
The rooms in the hotel are spacious, very clean and there is a daily cleaning service.
A lot of people coming to Egypt for the first time are worried about stomach upsets and food poisoning and in the past this has been the case, but it is extremely rare to get any sort of upset from the food. In fact the most likely source of an upset will be from handling the local currency and not washing your hands properly before eating. Most eating places have an alcohol gel hand wash dispenser for you to use before entering. Also, the bottled water may give you a few gripes before you get used to it.
As for money, take Egyptian pounds with you (it will be clean) and $18 per person for the entry visa.
We did the 2 day Luxor trip with the early morning (up at 3.45am) balloon flight over Luxor.
It was fantastic, gruelling but well worth it. Our Egyptologist on this trip was a Doctor of something or other and he was well clued up, perhaps a bit too much sometimes, especially when we were being told about some aspect of, say, the Valley of the Kings, and we were stood in 45 degrees of heat and sweating, for 20 minutes!!
But it was worth it, the balloon flight was the best bit for me.
One thing I would advise if you go to this hotel is to email them 3 days before you go and ask to be allocated a room in the Soleil building, as being in Du Port, we felt a bit like the poor relations who'd been left out of the fun!!"
- Travel date: Thu 23rd of April 2009
Best in the world !
"We first went to the Ocean View in March last year for some winter sun. and since then we have been back 3 times and we are booked to go again in 2 months time. You really cant beat this hotel or resort, the staff, the facilities and the food are all excellent. Thank you Three Corners.. See you soon !"
- Travel date: Tue 13th of January 2009
"From start to finish,this was the best holiday ever,rooms spotless, food and choice excellent,animation team second to none,pools and beach areas spotless,staff nothing too much trouble and so very happy in their jobs,dine around scheme there if you needed it,we did not,the food for the entire fortnight was with out a doubt the best we have ever had in all inclusives,Neither of us where ill and we ate and tried everything.the cold drinks where cold the hot drinks where hot.beds and pillows very comfy in fact it was a perfect holiday and for us the first time ever we will be going back next November,it was windy a few of the days with temps ranging from 26-32.perfect."
- Travel date: Fri 5th of December 2008
"We had a lovely view over the lagoon. First Choice did have this in their brochure as "Adult only" and only after we had paid our full Balance did they then send us a letter to say although it was their policy to do Adult only other tour companies may allow children so note this if you are looking for a child free holiday.
The hotel staff couldnt be more helpful and we had more help from them than the rep!! They let us know where we were staying and how to find the resteraunt. We only saw the rep for the welcome meeting the next day with a brief outline of what was going on and only explained trips when someone asked her the rest of the time it was notes under the door.
It was much more useful to go on the hotel tour by the hotel customer service staff who showed you around the complex with lots of useful information.
The marina was lovely and the street party is good if you dont mind paying extra for food if you go.
The beach is about 15mins by bus through a building site (2008) but once you are there it is very nice with snacks and drinks on site.
Had to leave he hotel 5am to get bus convoy back and a little annoyed that the staff told us if we wanted tea or coffee we would have to pay. But apart from that a great holiday and hotel."
- Travel date: Mon 20th of October 2008
my first all inclusive, what can i say b...
"my first all inclusive, what can i say but .WOW
the staff , the food fantastic, nothing was too much trouble
on arrival i was disapointed that i did not have a balcony as id requested , but i did have a gr8 view on the lagoon though the window, after a couple of days i was moved to the other building (not main hotel) and had a gr8 balcony but the view was of the main road(but no noise) all i had to do was walk to my room , my case/clothes and bits and bobs were all moved for me.
there are no kettles in the rooms so take your own if your like me and need that cuppa as you wake up. the are lots of bars and resturants around the marina, i went to one called blue blue, fantastic and with the 10% off voucher the hotel gave me it was such a good deal.
the drinks around the bars in the marina are expensive , almost Â£5 for a gin and tonic, but of course if you stay in the hotel all drinks are free(hic)
i think the three corner group have got it perfect
im going to stay at one of there other hotels in november(2008) in marsa aslam!
so will write on that on my return... would i go back. yes
100 out of 100"
- Travel date: Fri 12th of September 2008