Overview

Oriana is elegance personified. As one of Britain's most popular liners she's the modern face of traditional cruising, combining technology with classic, sweeping lines and spacious wooden decks. From the Atrium, with its Tiffany-style glass ceiling to the plush Theatre Royal, to club Anderson's, Oriana offers somewhere for every conceivable mood.

Key details

  • Crew 760
  • Passengers 1800
  • Decks 11
  • Launch Year 1995
  • Registry Great Britain

Reviews summary

2.5
Below average
55 reviews
Brilliant
14
Good
6
Average
13
Poor
8
Awful
19
  • 3 room
  • 3 pool
  • 3 service
  • 3.5 dining
  • 3.5 amenities
  • 2 value
  • 3 food
  • 3 cleanliness

Oriana traveller reviews

Not good

3
Average
by
Reviewed 17th June 2016

"This ship is still vibrating glasses off the tables. Our mini suite cabin was in need of a proper clean and the bathroom was tatty and smelled of urine throughout the cruise. There was a breakfast order form left in the folder by a previous occupant some 11 weeks before our 7 day cruise. However the food was good and the waiting staff excellent. I will not travel on this ship until I hear that the bathrooms have been renovated and that awful vibration sorted out."

Holiday details

  • Travel date: 17th June 2016
  • 2 Room
  • 4 Pool
  • 3 Service
  • 3 Value
  • 4 Food
  • 1 Cleanliness

First cruise - nothing too much trouble

4
Good
by
Reviewed 20th April 2016

"Having read some reviews went with some trepidation - what planet do your reviewers come from - this was our first cruise to celebrate our golden wedding - we were on the Oriana and have just returned. I have a restricted diet, gluten and dairy free, so was rather anxious about my meals, nothing was too much trouble, I selected my menu the night before, they even adapted the Marco Pierre White menu for me, we ate in the Orient restaurant 1st sitting and had our breakfast and lunch in the conservatory as soon as I went into the conservatory after 2 days the staff recognized me and for eg. knew the number of slices of toast I had and that it was gluten free, the same applied to the dairy free milk and spread. The staff were genuine friendly and very helpful. The same applied to all the staff especially our cabin stewardess. We were on D deck and had an inside cabin and experienced no problems with plumbing decor etc although there was insufficient room for our cases, this was quickly remedied and they were removed and stored for us. The entertainment was varied and suited all tastes as did the daytime and evening activities, a lot of the passengers we met were multiple return passengers, surely if there were the problems I read about previously this would not be the case, they would not also be booking 2/3 more cruises for next year. Thank you P & O for helping to make our celebrations a very memorable and enjoyable one. -Oriana X604 - D136"

Holiday details

  • Travel date: 10th April 2016
  • 4 Room
  • 5 Service
  • 5 Value
  • 5 Food
  • 4 Cleanliness

Oriana Northern Lights Cruise Feb 2016

1
Awful
by
Reviewed 31st March 2016

"The cleaners were always cleaning, the waiting staff were good. Reception staff either couldn't or wouldn't understand what you were asking, Got the run around continuously trying to find drinks packages that had been pre-paid. The ship couldn't get started, so was 5 hours late leaving Southampton, and the ship completely lost power in the Fjord. The ship went into blackout, it took a minute for the emergency lighting to take place, the captain announced that the engines weren't working. My family was in the Crows Nest Bar looking out the front of the ship, and the whole ship turned 90 degrees to face the Fjord sides and was drifting out of their control, we saw lights of a church get bigger towards us. They did get one engine to start working and managed to slowly get the ship pointing in the correct direction. My husband has been on ships for 37 years and has never had a ship loose total control, if this had happened in the shipping channels it would have been a major disaster, and I was on tender hooks for the rest of the trip listening to the engines to ensure they were working. Luckily the Oriana shakes and vibrates continuously no matter whether you are in bed or eating your dinner, so at least I knew the engines were working. In fact, my first night home, I woke my husband up at 3am shouting the engines have stopped, as I was so tuned in to the vibrating and worried about the ship breaking down. I had written to P&O and had a customer services lady ring me yesterday - their response - she is an old ship, she does vibrate and shake. The response to the breakdown - we were never in any danger and she understands if I am a nervous traveler or unused to cruising that this may have unsettled me??????? Talk about patronizing - I will never use P&O again. Norway was stunning - definitely recommend visiting this Country, lovely people, lovely scenery. Didn't think much of Stravanger, but Tromso, Alta and Flaam was great. "

Holiday details

  • Travel date: 31st March 2016
  • 3 Room
  • 1 Pool
  • 3 Service
  • 1 Value
  • 4 Food
  • 3 Cleanliness

Clean your aircon

2
Poor
by
Reviewed 25th March 2016

"This tired old girl needs a rest 4 hrs late leaving Southampton, black out power cut in Flamm, where we were drifting. Thank God for the Indian and Philippine staff, as the Brits were rude to people who complained.having paid a large amount of money to go in 'Search' of the Northern Lights they were taken 15 minutes away from the ship, which we could see. Complain my God the woman was so rude, but they had your money. Spa Jacuzzi was barely warm ,dirty, the steam room was unbearable and as for the Sauna a guy burnt his arm on the wall.Complain, just rude. Many were ill in the lasts days at sea, a virus that has left many of us over a week later with hacking coughs and temperature. Complain why!"

Holiday details

  • Travel date: 16th March 2016
  • 2 Room
  • 4 Service
  • 2 Value
  • 3 Food
  • 4 Cleanliness

Engine noise makes cabins at the rear end a no go area. & Long wait at check in

2
Poor
by
Reviewed 28th October 2015

"We booked a short short cruise (thank goodness it was only 5 nights)and chose an outside cabin at the back thinking i would afford nice views of the ports. Trouble was the engine noise and rumble (the bed actually bounced because of it)meant we did not get a decent night sleep throughout the cruise. Definitely a mechanical fault with the engines that they need to fix. P&O have now decided to make your check in time on the e-ticket a compulsory time and make you wait in the check in hall until this time. Because we leave early to allow for the usual M25, M3 snarl up but on this occasion we sailed through and arrived early we waited for nearly 2 hours siting on a hard plastic seat. Call this a friendly company?"

Holiday details

  • Travel date: 28th October 2015

0riana a disaster ship

2
Poor
by
Reviewed 28th July 2015

"We booked a cruise with friends . They was in a cabin next door . We paid £4,000 per head with £85 obs. The cabin the other side of us paid £2,800 per head plus £385 obs. They booked 3 months before us direct to p&o same as us they had no special deal. The cabins were drab , the ship is outdated and drab ,no decent entertainment ,only the headliners.our meals were hurried between courses . Punters don't book Orians Cruise Ship , we paid an extra 3 better off staying at home,we paid an extra £2,200 per cabin its disgusting and immoral I i call it legalized fraud. "

Holiday details

  • Travel date: 27th July 2015
  • 2 Room
  • 3 Pool
  • 5 Service
  • 1 Value
  • 3 Food
  • 5 Cleanliness

go elsewhere

1
Awful
by
Reviewed 20th April 2015

"Must say my cruise on Oriana was the worse cruise I have ever done. Ship limped about, missed a port, other ports closed due to being Sunday and public holiday and arriving late in another port. The food in both the buffet and restaurants were poor. The entertainment was average. Noise from the engine room dire. This ship is certainly not as she once was. Cutbacks abound."

Holiday details

  • Travel date: 17th April 2015
  • 3 Room
  • 3 Service
  • 1 Value
  • 1 Food

Oriana getting a little tired and noisy

3
Average
by
Reviewed 10th February 2015

"Cruised on the 23 Jan 2015 boarding not too much of a trial, cabin ready straight away.Up to the conservatory food OK, evening meal very good and waiters helpful.went to show which was OK .then to bed,that's when we noticed the difference Between this and our last cruise,the noise and vibration it was bad and continued until they had to do some repairs to I don't know what as we not informed,and for a couple nights we actually got a decent nights sleep.That stopped on the last night as there was a terrible grating noise that carried on till we docked.The ship is looking a little tired and dated .But other than that We have nothing to complain about. Hold it the price of drinks are too steep. Don and Coral Cox. 8/2/15 "

Holiday details

  • Travel date: 9th February 2015
  • 5 Room
  • 4 Service
  • 4 Value
  • 4 Food
  • 4 Cleanliness

Voyage of a Lifetime ? Wish I hadn't bothered!

1
Awful
by
Reviewed 14th January 2015

"The constant infliction of hand gel going into food areas and boarding/leaving the ship is a joke. There were so many ill passengers on the cruise from which I have just returned that the whole ship and it's spluttering air-conditioning needs fumigating. Passengers were coughing constantly in all areas, using the bars, theaters and corridors where any surfaces touched were not subjected to the hand gel routine. There was copious amounts of fluff visible in the skirting board gratings leading to the cabins. The tv remotes were encrusted with muck (God knows what!) and the keyboards used by the future cruise books were thick in dust and grime. I witnessed crew in the Conservatory wiping the chairs and tables surface's with the same cloth and with no washing of the cloth from table to table. The cabin steward was delightful but overworked. The waiters in the Oriental were professional. So many passengers (virtually everyone was well past retirement age) and crew became poorly with coughs, sneezes etc and there were incidents of hospital disembarkation on the islands and that some passengers left the ship in disgust. At no time did the captain make any announcement to passengers about the obviously increasing level of illness and what was to be done to alleviate it. After feeling unwell and coughing for the last week of the cruise, I have come home to be diagnosed with pneumonia and am on complete bed rest and medications (and I was one of the younger passengers on board at 65 !) This was a cruise which I booked 18 months ago and for which I saved hard. It will be my last cruise!!! P and O need to investigate and compensate."

Holiday details

  • Travel date: 14th January 2015

Oriana 4th May 2014 (Henry Kelly)

3
Average
by
Reviewed 30th July 2014

"I did the 2 week Baltic cruise. Music at sea festival was on and Henry Kelly hosted this. I have never met such a rude person totally rude to the passenger and very suggestive. Watch out if you are under 50 and traveling on your own when he is about. I met other female travelers and they had the same problem. We had to report it in the end but as usual nothing done."

Holiday details

  • Travel date: 25th July 2014
  • 4 Room
  • 3 Pool
  • 4 Service
  • 3 Value
  • 5 Food
  • 4 Cleanliness

mistaken charges?

2
Poor
by
Reviewed 14th July 2014

"We were charged for items allegedly purchase from the shop on dis-embarkation day, after the shops were shut and after our account had been finalized .. the charge just appeared on our credit card statement. Money was only refunded after we asked for proof of purchase. P&O claimed it was a mistake and the usual bland assurances were given. Has this happened to anybody else or is it really just an isolated mistake?"

Holiday details

  • Travel date: 12th July 2014

Never Again

2
Poor
by
Reviewed 5th June 2014

"Third time I have tried this ship in ten years never again good for the OAPs. Poor Food, staff not interested in service, management never to be seen and did not talking to the passengers.The activities time table badly planned. P & O have gone down hill will go back to Cunard."

Holiday details

  • Travel date: 5th June 2014
  • «
  • 1
  • 2
  • 3
  • ...
  • 5
  • »

Other P&O Cruises ships