Barcelo Ponent Playa

7.5  / 10
Average rating (65 reviews)
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8 / 10
We arrived at Mallorca on Wednesday...

"We arrived at Mallorca on Wednesday morning even though our holiday started on Tuesday, just the way the flight times worked unfortunately.

First impressions were good, hotel was clean, and rooms were clean although basic, no tea and coffee facilities or fridge which is what you really need when the temp is 28 of a night to keep your water cold.

The rooms use a key card system which also operates the air con so when you leave the room the air con goes off but we used a piece of card in the slot so it was on all day.

The pool was situated on the front of the hotel which was weird and also the floor around the pool was tiled so it was very slippy as my 4yr old son found out when he slipped and fell head first into the pool.

Also you could not get a bed around it so it is easier to get a bed by the beach. The terrace above the beach was not kid friendly either as there was only a rope fence to stop the kids falling 20 foot down the cliff into the sea.

The food was fantastic could not find fault with any of it even the snack bar food was of good standard.

The staff were very friendly at the start of every day but as you got to the end of the day they started to get a bit rude.

The entertainment was nonexistent. There way of staying in budget was obviously to do the entertainment themselves which backfired as it was rubbish.

Calador its self it superb so many bars and restaurants I recommend "Jimmys" bar.

The main complaint I had with the hotel is that on our last day we had to check out at noon and when we did our all inclusive benefits stopped, not only that we could not have another room to shower in before we got picked up at 7.

All in all a good hotel but could do with some improvements in places.

Would go back to Calador without a doubt but would probably go to Skorpios Marina Hotel instead.

  • Holiday details: Aug 2007, All Inclusive, booked with Holiday City

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7 / 10
Have just returned from a week...

"Have just returned from a week holiday at the Barcelo Ponent Playa.

I thought the accommodation was very good. We were very lucky and got a sea view and didn't even pay extra for it. Room quite basic but very clean. Air-conditioning was lovely as well.

Your key card activates the air con so when you go out you have to take it with you and it goes off. I used my Boots advantage card in the slot and left it there all day so it was lovely when we came back. We had our room cleaned every day as well which was very nice.

We were half board but because we got a good deal we ate out every night. If I had paid for all inclusive I would have been gutted.

The restaurant can only be described as like feeding time at the zoo. I did go peak season but it was difficult to get a table and the queues for the food was ridiculous. We only ate there once and it was for breakfast!!

The pool was too small for the hotel and not many beds. You do have to get up at 8 to get a bed. We used the beach most days as you could get a bed there at any time of day even at the beginning of August.

The beach was very nice very quiet. A man turns up every day with a cart of melons, pineapple and coconut. He always had a big queue of people - def worth it - only 2 euro for either.

The hotel is actually in cala ferrera which is a 10 minute walk from the centre of cala d'or. You are spoilt for choice for restaurants.

There is a big square which is lovely and there are about 30 restaurants all together that are really nice. Little disappointed with the choice of bars though. We went most nights to the Hollywood Bar which was a karaoke English bar very good laugh and very cheap beer.

Also make sure you make a visit to "The Square". Two lads doing songs and stand up and are very funny. The Red Lion pub was also very good with cheap drinks.

Overall cala d or is a lovely place. I went with my fiancé and we are both 26 and for us it was a little too family orientated but still had a good time.

Would def go back but next time I think it will be when we have kids.

  • Holiday details: Aug 2007, Half Board, booked with First Choice

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10 / 10
We arrived on the 29th July 2007. Our...

"We arrived on the 29th July 2007. Our initial views on the hotel were modern, immaculately clean, and extremely friendly. The staff were very kind, and spoke English, German, and Spanish very well.

The flights were very good as well, with no delays. The weather was amazing, and travelling with a 14yr old, and a 19yr old was excellent, as there were many people that they made friends with, including Cesc Fabregas's friend, and my 14yr old son has been invited to Madrid to stay with friends that he met. Altogether they met over 75 people their age, so recommended to families with teenagers.

The food was very good, with lots of choice. The rooms were very spacious and clean, and the maids cleaned it everyday. I would recommend this hotel to anybody with sense.

Incredible holiday.

  • Holiday details: Aug 2007, Half Board, booked with First Choice

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5 / 10
Hotel situated in lovely position...

"Hotel situated in lovely position over looking beach, rooms were kept very clean and public areas too.

Food too much the same, dining room very busy at times and if you were too late in the evening choices limited.

Entertainment well forget it, insult to adult intelligence, highlight was to guess how quickly the animation team could empty the room. Some rooms vey noisy.

Reception staff seemed to ignore anyone at desk. Interested to note hotel not in 2008 brochure.

Good bars within walking distance with great entertainment, but having paid all inclusive felt cheated we had to go out in the evenings.

  • Holiday details: Jun 2007, All Inclusive, booked with Saga

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8 / 10
The hotel is a bit tired looking but...

"The hotel is a bit tired looking but the room was great and was spotless and kept that way all week. The staff were very friendly at all times.

The location is great right next to a lovely beach. The pool is the usual - folk putting towels down in the morning never to return - getting a bed was hopeless. Also a lot of the old plastic (uncomfortable) beds were broken. We gave up and paid for the sun beds on the beach less hassle.

The meals were fine, nothing special but lots to choose from. The layout of the dining room makes going for your food a nightmare, you are jostled by everyone going from one buffet table to the next. There are 4 of them in the middle of the room and a grill at the back.

The staff also clear the table when you go back to the buffet so don't leave anything on table you still want to eat i.e. bread, toast cos it will be gone.

The entertainment is terrible - 4 teenagers who the hotel have employed and the only time we stayed to watch they were doing "Sister Act" they mimed to records and at one point rushed into the audience screaming in folks faces? One unfortunate lady had her red wine spilt over her white trousers. It was so dire we left. But there are plenty bars near hand with entertainment.

Do not miss the Tamla Motown duo in the Hacienda Bar They are FAB! If you are going to Son Amar ask the rep how long you will be on bus there and back we were told it was just over an hour away, but were on the bus for over 2 1/2 hrs there and back, because we picked up folk from, as a rep (who was cadging a lift) sitting behind me on the bus said, "the back of beyond".

We were late for the start and were pinned onto a table that had already had their starter and were getting main served. We did not get served our meal till the show had started after much complaining. We missed the 1st 3 acts because they could not understand us and then had to go get our rep. She had had her meal by then?

The show was well worth seeing despite the problems and the mini tour of Majorca.

They gave us a bottle of Cava to apologise then as we were leaving they handed us 2 paper cups and we were told to drink it on the premises? We refused and it took ages to sort out so we missed the horse show outside.

Apart from that we had a wonderful holiday.

  • Holiday details: Jun 2007, Half Board, booked with Panorama

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8 / 10
If you want a quiet holiday with few...

"If you want a quiet holiday with few children this is the place for you.

The hotel and staff were excellent they couldn't do enough for you. Food was great for first 9 days went a bit downhill after that but still bearable.

Rooms were very basic but always very clean this was carried out throughout the complex we never saw any rubbish anywhere on this very small and extremely quiet area of the island.

We had 2 teenage children with us and we thought we were going to have terrible trouble entertaining them but the entertainment gang i.e. Christian, iris and Marco etc were absolutely brilliant they are great at their jobs and shows were great the best we've ever experienced when abroad. Thanks gang for a great holiday!!

We won't be returning to Menorca not for any other reason that when you go for 2 weeks and hire a car there isn't much left to see. But if you haven't been this hotel is well worth the visit.

  • Holiday details: May 2007, All Inclusive, booked with First Choice

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9 / 10
Excellent hotel. Pleasant reception...

"Excellent hotel. Pleasant reception staff. Rooms spotlessly clean.

Food very good but there was always a wait for a table in the restaurant.

The hotel leads out onto the beach with fantastic views of the bay. Cala d'Or centre is within easy reach by walking or mini train.

I would highly recommend this hotel.

  • Holiday details: Sep 2006, Half Board, booked with Airtours

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6 / 10
Me and my parents stayed in this...

"Me and my parents stayed in this Hotel in October 2006 and we travelled there with My Travel. The Hotel was very clean, but reception staff were very hard to understand when we first arrived.

The Food in the hotel it self was not all that good, in fact I think alot of it was catered for the German Travellers. Also Staff do not give you time to actually digest your food after eating it, as your plate is whipped out from underneath you as you take your last bite. I noticed this happened to alot of people in the Hotel and my mother had not even finished her pudding and they tried to take it away.

The Hotel itself had an excellent location. The Swimming Pool at the Hotel Complex was also very pleasant, You could not use the inside heated pool without booking it, and they have cameras on the pool to make sure that you do not slip in for a quick swim. My Travel Rep was never at the Hotel the whole time we were there we never seen one once.

  • Holiday details: Oct 2006, Half Board, booked with MyTravel

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7 / 10
We went to Majorca - Cala D Or second...

"We went to Majorca - Cala D Or second week in September 2006 and stayed at Barcelo Ponent Playa Hotel. We booked through Travel City Direct.

TCD - When booking I received very good customer service, after paying I heard nothing, I had to request over 5 times for some form of receipt/itinerary. I eventually had to write a complaint letter and then finally I received some sort of confirmation. I then had a very difficult time trying to book seats on the flight. I would never book with Travel City Direct again unless I really had to.

The hotel for a 3 star was good, bad points:

Restaurant - when going for meals it was a nightmare, I was physically pushed out of the way by grown English men who wanted to get to the food. You first of all had to search for a table, then wait forever for the table to be cleared, then wait forever to be offered a drink, then fight to get some food on your plate - it was very off putting. The food however when you did get it was nice for a 3 star.

Beach - the beach by the hotel is packed, I think no matter what time of the year you go it is always packed, like sardines in a tin, even out of season.

Overall I think the Ponent Playa is a good value for money hotel and would recommend it if you had a tight budget or just wanted a cheap holiday with the kids.

  • Holiday details: Sep 2006, Half Board, booked with Travel City Direct

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10 / 10
Having been to this hotel for the...

"Having been to this hotel for the past 4 years, I have booked again for 2007 and we are really looking forward to going again. The food is great the rooms are very clean, basic, air conditioned and have fantastic views over a small bay.

There are many local bars and restaurants if you fancy a change, the beach bar opposite is very good for all kinds of food. Do yourself a favour and hire a car and visit Porto Petrou, Porto Colom and cape Saint Jordi.

We booked with travel city direct and had a great deal flying from Cardiff with BMI Baby and was much cheaper than other companies. I was surprised to read some bad reviews about the food as we found it really good.

  • Holiday details: Jun 2006, Half Board, booked with Travel City Direct

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8 / 10
First time in this hotel but frequent...

"First time in this hotel but frequent visitor to Majorca, Have no complaints overall, staff very friendly, reception staff very helpful. Great pool area shame about the "hogging" of sun beds. Room was great had the biggest balcony we've ever had!

The only thing that let them down was the restaurant. I have read reviews where people have said they liked the food, which I find puzzling. In all the hotels we have stayed in we have never had fried squares of ham for breakfast! There was only bacon every other day. All mealtimes were like a bun fight, never enough tables and the staff were under pressure all the time.

We spoke to guests who had been to this hotel many times and they thought the standard of service and the quality of the food had gone down.

We had a first choice rep who was a waste of space. Thank goodness we know the island she was no real help to anyone.

  • Holiday details: Sep 2006, Half Board, booked with First Choice

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5 / 10
Booked this holiday last minute,...

"Booked this holiday last minute, hotel was very busy at all times and quite noisy. The room was ok but very tired, air-con worked on and off. Airtours rep was nowhere to be seen the whole two weeks.

Food was very poor, repetitive and things such as chicken, pork etc was often not cooked properly. Staff on the whole were very good except the big guy doing the cooking, when the Spanish were in at the weekend it would be easier joining the Beatles than getting food out of him. The hotel is full of pensioners and at meal times its an absolute nightmare, its like its their last meal on earth, be prepared to be elbowed, shoved and generally barged about.

The entertainment team do their best but lack any talent. If you arrive by hire car be prepared to pay $3.50 euro a day to use a parking space, a San Miguel in the bar costs 3 euros and a coca cola costs about the same. The local bars and cafes seem to cater for chips with everything, hot dogs and baguettes, if this is the kind of food you like you will be ok.

Sorry to be so negative but this hotel is really not the place to be for a relaxing holiday as its far too busy with over 700 rooms and hardly any gardens or space to call its own, reception is like peak time on the London tube.

  • Holiday details: Oct 2006, Half Board, booked with Direct Holidays

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