Splendour of the Seas Cruise Ship, Royal Caribbean Cruises
"This was my first time on a cruise ship and it definitely won't be my last! Had an amazing time with Royal Caribbean, you are well looked after the whole trip! (Even after you've left the ship on your way home there's Royal Caribbean reps at the airport to help you find your gate etc)!!
The rooms were perfect, clean and tidy (lovely housekeeping staff always smiling). Our parents were next door so we had adjoining balconies which was great! There was no shortage of different places to eat and drink and chill out. Our usual waiter Vitale was really nice and had a laugh with us. We went to the sushi restaurant one night for my birthday it was delicious and the staff were very friendly - couldn't do enough for you.
The entertainment was good - always something on! The game shows were especially funny & got everyone involved!
We also went to the spa for a hot stone massage was amazing and the girls were lovely and really took the time to customize your massage to what you would benefit from most!
We were on a cruise for 7 days and i don't think we done the same thing twice! I can't think of anything i didn't like... Maybe the shore excursions are a little overpriced (we just copied the itinerary and done it in a local taxi for like 1/4 the price), but maybe it was worth it for the tour guide etc?
Anyway it was an amazing holiday I would definitely go back with Royal Caribbean and the Splendor of the Seas team were great!"
- Holiday details: Oct 2014, Booked Independently
- Advice: Book any massage/special restaurants etc at start of trip (plan ahead).
7 readers found this review helpful. Did you? Yes
"Booked a junior suite, which was beautiful, perfectly clean, very comfortable beds, not a thing to complain about. Very pleasant staff everywhere on the ship. Went on one organised excursion, extremely good.
Food very enjoyable both in the King and I and Windjammer and always hot and cold drinks available free throughout the day. Also free ice creams and various treats including fruit kebabs, paella, risotto demos etc.
Lovely ship, would certainly book to go on again."
- Holiday details: Jun 2012, Booked Independently
30 readers found this review helpful. Did you? Yes
"This ship has undergone an amazing refurbishment, everywhere is spotless clean, staff can't do enough for you and the King and I dining room was amazing, the food was gorgeous every night and the waitress were fantastic. We only went to one show in the theatre but most nights they put on a fantastic show in the centrum using bungee ropes, flying wires etc, i don't want to give too much away but it was absolutley breathtaking.
We travelled with my parents who have been on many cruises and they said this is by far the best ship they've been on. Our 6 year old daughter was very well looked after, all staff very friendly towards her."
24 readers found this review helpful. Did you? Yes
"Recently we have been on a 10 days cruise through the eastern part of the mediterranean sea.
We had booked a junior suite for app. 5800 USD in order to have a comfortable time on board. On board we had to realize that all suites are located on deck 8 below the promenade and activity deck. I do not know if there is noise protection installed between these decks.
We were confronted with numbers of people running above our heads, listening to the constant moving of deck chairs, the playing of table tennis all day long even during the night times.
We asked at the purser's desk for a remedy f.e. change of the stateroom. We got the answer, that all staterooms were occupied, if not ‘solve the problem then work with the problem’.
That meant that people were still running, moving chairs and playting table tennis until late at night.
We could not find the relaxation we had looked for neither during day nor during night time. We only spent time in our suite when necessary. We talked with some other guests who were in the same situation. They also had complained about the noise issue…
We asked for a simple outer stateroom on a lower deck. We were not offered such a room.
After a couple of days we asked at least for a financial compensation in the difference between a suite and a normal cabin with balcony. At the time of booking the fare for such a cabin was at 4500 USD. After times of discussion we were finally offered 500 USD much less than the difference we had asked for.
The purser’s supervisor never talked to us personally. He just let us know that it was more than the company would probably ever be willing to pay.
We agreed in order to find a settlement finally. After 10 days of debating and discussion we had enough of the ‘wonderful splendour of the seas’.
It was a very disappointing experience!"
20 readers found this review helpful. Did you? Yes
"Been on lots of cruises this was by far the most expensive for on board drinks. Average price for a glass of wine and a beer is 20 dollars. Object to paying gratuities with every round of drinks.
Entertainment was very average with shows only lasting about 45 minutes.Also second sitting had to go to show at 7.15 which defeats the purpose of second sitting. People chose second sitting to allow time coming back from trips. When show was finished you had to wait for an hour to go to dinner at nine which is too late.
Food excellent and more than enough although this is the only cruise I have been on where you only get 3 courses at dinner. Speciality coffees on dinner menu i.e. latte etc but if you chose this you are charged. Waiters were excellent as usual.
Would only cruise with Royal Caribbean again if I was getting a very good deal which would compensate for the on board prices"
18 readers found this review helpful. Did you? Yes
"We returned from the Greek Islands cruise in August and we had a really good time, food was excellent, service from all the staff was excellent. Only drawback was prices of drinks and gratuities. We did give tips but not as much as Royal Caribbean suggest. All in all a really restful holiday and would definately cruise again."
37 readers found this review helpful. Did you? Yes
"have just had a weeks cruise round the greek islands
ship very clean and the food was excellent,the staff on board were very good nothing to much trouble for them
the only fault was the prices on board 23dollars for 2 glasses of wine,and 5dollars for a pint of beer and 15% added on every time you got a drink.also you had to pay for the shuttle bus 5dolldrs each way,i have been on many cruises and have never had to pay so high prices will not go with rcl unless the drop their prices."
48 readers found this review helpful. Did you? Yes
"went on splendour of seas with all my family and absolutely loved it, what a relaxing holiday we had, the staff are wonderful, and the food was the best ive ever had the boat itsself was spotlessly clean as were the rooms, really enjoyed going to kussidassi, its a shame we were only there for 1 week, would definately go again"
- Holiday details: Oct 2009, All Inclusive, Booked Independently
- Advice: fantastic holiday
13 readers found this review helpful. Did you? Yes
"This was our first cruise with Royal Caribbean.We were told by our travel agent that you couldn't go wrong with RCI. We have previously cruised on the Thomson Spirit and with Ocean village.The ship was very tired in places,carpets well past their best. The entertainment was pretty poor.Only on two nights was the show worth watching and even then it only lasted 45 minutes hardly worth the bother. Our stateroom was fine and comfy but a new shower curtain would have been nice.However our rooms were serviced twice a day.
On a plus side we did" My time dining" in The King and I restaurant, the food was good as was the service.
We had already paid almost £150 in gratuties when we paid for the cruise.We are a family of three and we felt this was a bit steep ,so don't do it.There is also a 15% tax on our your drinks..
We were dumped at Marco Polo airport at the end of our cruise,of course the airport was closed. We had to stay in Venice for three extra nights at out own expence before we were able to get a bus home to Scotrland. RCI did not want to know.
We were unhappy with the state of the ship and the way we were treated at the end of the cruise.
It is highly unlikely that we will ever use RCI again.It has put my 14 year old son completely off going on holidays"
37 readers found this review helpful. Did you? Yes
"Cruises with RCI Splendour of the Sea from Venice to Greek Islands and Turkey Aug 09.
Overall very pleased with ship, bit tired in places but the crew really do help to make you feel relaxed. The week flew by, all ports of call ok apart from Corfu where earlier cruise ships had taken the quay-slots and SoS passengers were disembarked with own tenders, a slow and labourious process !
Other gripe was the Dining arrangeemnts, we had pre-booked 12 months earlier requesting 2nd sitting. On embarkation in Venice we were supplied with usual Sea Pass which we later discovered ALSO should have been printed with our table number. Ours did not. Only when we arrived for our 9.00pm dinner on the 1st night was a scene not much short of bedlam. The poor Head Waiter was beseiged by many passengers with same situation. Apparently Head Office in the USA were at fault and had over-booked 2nd sitting. After long wait (did not eat till 10.00pm) we were placed with 6 very nice Spanish people who spoke no English. H.W. said he would sort it and next morning we also mentioned it to concierge. Immediate response from RCI - next day were given confirmation of table number for rest of vacation. This time we joined 10 people (7 Americans and 3 English) on one massive table all of which were absolutely fab people. The Head Waited put on a show with his staff on the 2nd night (normally I think reserved for last night) as a way to apologise for the earlier problem. The problem should not have occured but did help us to determine the tipping at the end of the voyage."
28 readers found this review helpful. Did you? Yes
"This was our 5th cruise with Royal Carribean and what a disapointment this was. Tired ship and many facilities need to be addressed. My Time Dining is a farce - you cannot dine when you want to - we were honestly told that if we did not dine at 7.30 p.m. then the next time available was 9.00 p.m. We only wanted 8.00 p.m. but were told this was the change over time. Toilets did not flush on the morning of departure but then again our State room attendant told us this was normal on the last morning!! Never experiened this before. The entertainment was the worse ever! One show time only on most of the nights and many shows of the RCI Singers and dancers instead of bringing artists on board to entertain us. The trips offered were poor. The one trip made was Corfu which we had visited for holidays twice before. Who wants to travel 1 1/2 hours to Palio to view a Monistery for 15 mins. and then be dropped back in Corfu Town for just 55 mins. before last bus leaves for ship. As usual Crew were great! Thanks Roger and Dinesh you made our cruise in the King and I Dining Room. Will we RCI again - I think not!!"
26 readers found this review helpful. Did you? Yes
"The one thing that always puts me off cruising with RCL is the indirect flights but this year they gave us a direct flight from Manchester (UK) to Venice with BMI. It was a tiny plane - less than 50 seats but it was a very comfortable and clean and we had a cooked breakfast going out and a pasta bake coming back.
The cases were offloaded from the plane very quickly and we got on our transfer coach within 30 minutes of landing. We arrived at check in on the dockside. We had completed out on line check in so we got our sea pass cards quickly but had to hang around for about an hour before we could we board. Once on the ship we couldn't get to our stateroom until 1pm. WE spent the time a the coffee station until the Windjammer opened when we had a bite to eat before finally getting to our stateroom. I found this time very frustrating. I would have liked a safe place to leave hand luggage so we could leave the ship to explore Venice but there was no such facility.
We had booked Junior Suite for 2 adults and one child. The stateroom was adequate. There was plenty drawers and wardrobes although the wardrobes were very dark inside and could do with an internal light.
The bedding, carpets,sofa and chairs were clean and fresh. The dressing table was large with plenty of mirrors and storage space but they were looking rather tired.
I can cope with that as long as everything is clean - which is was.
We were on deck 8 and did get lots of noise from people walking above. We also had a couple of mights when hight wind whistled through the balcony and made a huge racket keeping us all awake. However if we hadn't have had the balcony we would have missed the dolphins and a fantastic lightening storm and pouring rain on our last night. We could have got any other view from the deck above. When the rain came the public were told to go inside and not allowed back on deck until it had stopped
The public areas were cleaned and everyday personnel were to be seen cleaning and polishing, The staff were friendly and chatty and always had a smile on their faces.
We had a late dining sitting so we changed it to the earlier one - big big mistake. For the first time ever we experienced the rudest dining "companions" who totally ignored our introductions and every attempt we made to make conversation. As we had already changed our dining time once and the ship was full, we didn't feel able to change table. The atmosphere on the table was spotted by the head waiter who came over but even some hard work from him failed to change their attitude. We ate in the windjammer for the rest of the trip.
The Windjammer had food for all tastes, salads, hot dogs, burgers,curries, fish,roasts,steaks, chicken,stir frys (you had a choice to pick from each day)- you name it they had it - all except chips which only appeared once in the full week which personally I don't think it was a bad thing.
The windjammer had a fantastic choice for breakfast, hot or cold. The chefs,waiters and staff were on the ball and all worked very hard. the Head Chef was always visible checking everything. The Windjammer did close for a short time during the day when they changed over and it wasn't open late evening but food could be found in the Solarium and between 11pm -1pm snacks were available from all the bars.
At around 3pm afternoon tea was put out with cakes,scones,fruit there was also a good selection of savory food.
The solarium also had food, crapes, pizza,hot dogs, burgers,chips,hot sandwiches and fruit available all day and late into the evening.
I was very impressed that staff were positioned at the entrance to the dinning room and the windjammer handing out sanitation hand wipes to everyone who entered the eating places.
Although we only used the dining room the once we did check the menu each day and found that just about everything on the dining room menu was available in the windjammer with the exception of fruit soups.
The pool area was clean but somewhat busy and we preferred the adult only solarium. The place was checked regularly by staff and anyone appearing under 16 was thrown out.
The pool in the Solarium and outside were both salt water.
There are 2 jacuzzi s outside and 2 in the solarium. We used the gym which although small had a good selection of equipment. For a charge of $10 you could do spin class which was always busy.
The pitch and put was well worn and bland but we still played. the rock climbing wall was busy at times but the staff were very encouraging and didn't hurry anyone. The wall was open many times during the week and once a week they open it at night which was a totally different experience - great fun.
The entertainment was good in 42nd Street and the bands that played in the lounges and on deck were very good.
My 15 year old son was rather bored as there wasn't really that much for him to do.
The ports of call - Dubrovnik great don't miss it but don't forget euros aren't accepted here. Kusadasi - another great port of call, Santorini - a great destination but be prepared for a massive queue to get up to the town. We had 3 other ships in at the same time and queued for 2 hours to get up in the cable car which takes 36 people per run. The queue for the donkeys was also long, if you are fit enough you can climb the 600 steps but the donkeys will barge into you as you are trying to sidestep the mess they leave behind!
Corfu Town is nothing to write home about unless you take the time to explore outside the town centre.
Venice - a must see place.
In all the cruise was fine - a small, clean, if tired ship with friendly staff.
There isn't much for teenagers to do so I wouldn't really recommend it for older families.
You do feel the engine and movement on this ship"
40 readers found this review helpful. Did you? Yes
Rating by feature
Need a hotel before or after your Splendour of the Seas cruise?
Check out these recommendations in ports for upcoming itineraries
" Watch the trapeze show in the centrum, or catch a show in the theatre. "
Do you own Splendour of the Seas Cruise Ship?
- Promote your business with Holiday Watchdog content
- To respond to a review, use the Management Response Form