Hotel Paradise Park Resort & Spa

7.5  / 10
Average rating (62 reviews)

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Traveller reviews

1 / 10
Hotel changed at last minute

"I am writing this review with disgust at the way we have been treated by this hotel, we booked over eight weeks ago and had confirmation our room was booked and paid for only to find out that they have sent us to another hotel in Adeje over 9Km away which does not have the same facilities that we booked and our friends are staying in Los Christianos. I found out the change when I returned home from work on the 16th March and we are leaving the next morning 17th March, only this morning rooms are being offered in booking .com they say there are five rooms left and they are at over inflated prices, this is a con. I wrote direct to the hotel and no one has had the courtesy to get back to me.

I would advise any traveler booking for this hotel to change to another one.

Raymond and Donna Leitch

  • Holiday details: Mar 2015, booked with Travel Republic

5 readers found this review helpful. Did you? Yes

9 / 10
great hotel

"Lovely hotel as a free bus to the beach and back adult only sun bathing on roof brilliant food plenty to choose from, staff very friendly and helpful entertainment very good usually hire a car but had no need to enjoyed staying at hotel instead have booked again to stay in march 2015 this is the only place we have booked again in 10 years of holidaying in the canneries."

  • Holiday details: Mar 2014, booked with Thomas Cook
  • Advice: go for a walk at night to see the fountains
  • Good For: Beach

4 readers found this review helpful. Did you? Yes

10 / 10
holiday heaven

"Fantastic holiday hotel lovely and clean all the staff very friendly 5 pools to choose from all in all just so relaxing will definitely

be going again having stayed in Las Americas twice before this place felt so much better gets 5 stars from us both.

  • Holiday details: Jan 2014
  • Good For: Beach

5 readers found this review helpful. Did you? Yes

10 / 10
Paradise Park lives up to it's name

"Hotel was great, can't fault it. Especially loved the adult pools and roof top solarium it was so peaceful. Food was first class and plenty of it. We had two single beds but they were huge. Also loved the air conditioning.....great to come into when you've been sunbathing all day. All in all...great holiday. Staff friendly and helpful, Hotel clean and tidy and they run a mini bus from Hotel to beach front. We never used it but it's a great idea for those who do need it. Will definitely return without hesitation."

  • Holiday details: Aug 2013, Booked Independently
  • Good For: Beach

9 readers found this review helpful. Did you? Yes

10 / 10
xmas and new year 2012/2013

"a few months have passed since we were here at paradise,and we would like to say what a wonderful time we had there,the work ever one put into xmas and the firework at new year was second to none. believe me we have traveled far and wide at xmas/new year and had some fab ones, but this was the best.we are returning this oct and maybe will book again for xmas/new year."

  • Holiday details: Dec 2012, booked with jet2 holidays

6 readers found this review helpful. Did you? Yes

4 / 10
no consideration for repeat guest

"2 years ago I went to this hotel.They put me in a room over looking the loading bay and was awakened early hours of the morning by the noise of dustbin wagon and trade people.I complained and they moved me.May this year I booked again.This time they put me in a grotty room over looking a very busy main road.I could not believe they could do this again. It proves now that they could not care a hoot about repeat customers.The only best thing about this hotel is the choice of food.They have no customer service skills and do not check their paperwork because if they had, I would not have been put in this sort of room with a bad view and 2 hours of sun on the balcony.I do not consider this hotel a 4* The room (409) I was put in had a large lump in the wall where the television must have been,peeling paper on the wall,wood splintered and not a bright room.When advertising their rooms they show only the best rooms so beware."

  • Holiday details: May 2013
  • Advice: no tip
  • Good For: Beach

6 readers found this review helpful. Did you? Yes

9 / 10
brilliant holiday

"We stayed at Paradise Park at the end of May 2012.All the staff were great.This was our first all inclusive holiday as i am a VERY fussy eater,i dont eat meat,fish or poultry and i was well impressed with the selection offered.It is up the top of a steep hill and may not suit everyone but there is a free bus to the beach.We enjoyed it so much we have booked again for June 2013"

  • Holiday details: May 2012, Booked Independently

7 readers found this review helpful. Did you? Yes

7 / 10
Can't wait to go back !

"Just returned from 10 days over xmas and new year,booked again. Entertainment was good. Food was excellent (thats a first for me)usually by the third day I tire of being all inclusive but not here. Every day different.Staff are brilliant, helpfull,friendly and enjoy a good bit of banter.Roof top pool,jaccuzi,snack bar was my favourite,view was great.Heated pool for over 18 yrs,large pool was unheated,quite cold for the kids inDec.We had booked a superior twin room but I was a bit disappointed in the room as it was expensive. Shortage of plug sockets in my room which became a pain.Large pool area next door to the hotel that is also part of the complex but never ventured there. Great holiday,hotel up a hill but we managed it at our age!! Twenty minutes slow walk down to the centre. Supermarket etc next to hotel. Fireworks display was brilliant at New Year.Satalite tv with a good selecction of british channels to keep the husband happy while you get ready.Amigos in paradise club meets once a week in the hotel for cocktails and prizes, ifyou join you get a good discount and welcome pack."

  • Holiday details: Dec 2012, booked with Jet 2
  • Advice: Dont really have a tip except just book and enjoy
  • Good For: Beach

1 reader found this review helpful. Did you? Yes

2 / 10
Nowhere near the quality of any other 4 Stars we have stayed in.

"Firstly I'll state the positives:

We stayed in a superior room on the fourth floor, which overlooked the

pool and the sea. This was good.

Out bedlinen and towels were changed daily by nice staff (to me the room cleaning staff were the most positive thing I could say about the holiday)

On to the negatives:

The breakfast we ate was cold, not slightly warm...actually cold: cold beans, scrambled eggs, saute potatoes,bacon and sausages. These cooked foods were served in unheated and uninsulated dishes. The dishes were set upon a counter under lights. As far as I could tell these were not heating light bulbs either.

The food was unpalatable to me because it was so cold. This might not bother some guests, but I like my cooked food hot, it is my personal preference.

I have food hygiene certificates and through this know that food should be kept above a certain temperature to avoid the risk of food poisoning. Draw your own conclusions from that.

We thought we should try an evening meal as it's unfair to judge after only one experience. The food being cooked straight for your plate(veal, french fries etc) were piping hot which was great...but again the food in the center bay served the same in the same unheated containers at breakfast. I tried a little to be sure, but unfortunately it was not particularly warm. This Hotel is meant to be a four star.

Also there were just not enough waiters, we wanted a drink with our eveining meal and no one approached us, so we had to approach one and ask for service. This Hotel is meant to be a four star.

We thought we would try the nighttime show so went to the main bar. The seating was uncomfortable, there was NO waiter service, NOR a drinks list at each table. This Hotel is meant to be a four star.

The drinks when we got them were indifferent...the Mojito I had was just not nice.

We had booked half board, so that left us with the situation where because the food was so unpleasant we were going TO HAVE TO EAT ELSEWHERE. We decided that we could either have a miserable holiday or make a good one ourselves so we ate out each day for breakfast, lunch and dinner. AGAIN THIS HOTEL IS SUPPOSED TO BE A FOUR STAR, we had booked it on good faith that it would be at a minimum standard.

There were other conpalints too, such as a leaking shower which flooded an area of the bathroom floor; the constant wet area of carpeting several rooms down which statrted to smell really bad as the week progressed; the filthy sunloungers in the solarium which looked like they needed scrubbed with bleach; the smell of raw sewage in the solarium area.

In summation: I have stayed in other Four Star Hotels which were simply fabulous in every way; naiively I expected this Hotel to be at a similar minimum standard. The Paradise Park fell far short.

  • Holiday details: Oct 2012, booked with Thomson
  • Advice: Stay B&B only and eat your breakfast elsewhere.
  • Good For: Beach

7 readers found this review helpful. Did you? Yes

5 / 10
Far from 4 star

"We are just home from a week at this Hotel which we booked through Thomas cook as a 4 star, It is far from 4 star at a stretch 3 star.. the brochure should luxury rooms as did the hotel web site.

we were to get a family superior room and ended up getting a duplex for 2 adults and 3 kids, 2 rooms with 2x single beds which meant I had to sleep on a sofa bed for the week. We later found out you cud upgrade to the "luxury rooms " but at 25 euro pppn x 5 ? I think not. The roof top pool was small, the biggest pool was adult only which meant guests had to share the pool with local spainish holiday makes with little to no respect or manners. The safe etc. is extra, also if you don`t go all inclusive be prepared to pay 2.10 euro for 100ml of soft drinks ??

The food was very average to the extent that we ate out on wednesday and on thrusday everyone else must have had the same idea as last day as the hotel dinner room was less that half full.

When you have seen luxury rooms in a brochure and on hotel web site and paid 4 star prices to end up in what i can only describe as living in a 3 star council house for a week with sun and pool (inc. neighbour noise etc.) It kind of make you want to look more into your accommedation and bok direct with the hotel. As for Nat the tour operator we talked to on the first day... she was so dry and usless.. we didn`t both contacting her again all week.

  • Holiday details: Aug 2012, booked with Thomas Cook
  • Advice: Book direct with hotel if you want 4 star even if you get luxury rroms etc and just breakfast... loads of great eatting out places.
  • Good For: Beach

7 readers found this review helpful. Did you? Yes

8 / 10
Great for adults

"We are a couple in our 30s and decided to try Paradise Park as it seemed geared more towards adults, after staying in a hotel that could only be described as a cross between a carry on film and butlins last year. Paradise Park is definately a good choice if you don't have children, as there are two adults only pools. The rooftop solarium has fantastic views and offers a peaceful retreat, it has a heated pool and two whirlpools.

The hotel was very clean with good facilities, I don't think it's quite up to its 4 star claim but the price reflects that. I would definately recommend paying a little extra for a better room, we booked a superior but got upgraded to a suite. We booked bed and breakfast, the continental was fine but my husband wasn't keen on the cooked breakfast, it was lukewarm at best. We didn't eat any other meals so I can't comment on lunch or dinner, or the entertainment. The beach is about a 15 minute walk away, the hotel does have a curtesy bus but this gets full at peak times. Some people have dubbed the walk back from the beach to the hotel as "cardiac hill", it isn't that bad but any incline in the heat is hard work.

Overall I would recommend this hotel to couples and groups, the location and facilities are good, the staff are very helpful and the hotel is clean. If you have children I would go elsewhere, there are many other hotels in this area which are more family friendly. Los Cristianos has a lot to offer, there are lots of lovely restaurants with some great prices, so I personally wouldn't book all inclusive unless you have children, eating out isn't as expensive as it used to be.

  • Holiday details: Jul 2012, Booked Independently
  • Advice: Don't book the cheapest room, you're more likely to be upgraded if you go for a superior room or better
  • Good For: Beach

9 readers found this review helpful. Did you? Yes

10 / 10
paradise park hotel and apartments

"this is a fabulous hotel, apts lovely , go for the newer ones, roof top pool with loads of space for adults only , very peaceful and has bar and food plus jazzussis. you can have full or half board which works out cheaper and buffet is very good. there is a new area around corner from hotel , belonging to hotel, with large pools, this hotel has 5 pools inc large kiddie pool. there is also a gym , souvenir shop and spa. great shows"

  • Holiday details: Jul 2011, Booked Independently
  • Good For: Beach

7 readers found this review helpful. Did you? Yes

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Top traveller tips for Hotel Paradise Park Resort & Spa

  • by Wellington221

    " The pool on the far side is the best in our opinion "

  • by Linda Doran Maguire

    " use all the facilities, go on tours "

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Hotel Paradise Park Resort & Spa is also called:

  • paradise hotel tenerife
  • Paradise Park Aparthotel
  • paradise park hotel tenerife
  • paradise park tenerife
  • resort paradise park

Address: Urb Oasis del Sur, Tenerife 38650, Spain