H10 Estepona Palace, Estepona
Hotel Information
Hotel Class:
Hotel Description:
The 4* H10 Estepona Palace is located right on the sea front with direct access to the beach. It is built in typical Andalusian style, is fully integrated with the surrounding area and is only 800m from Puerto Deportivo de Estepona. Eleven golf courses can be found in the surrounding area making it an ideal location for golf lovers. loading...
Nearby Hotels Viewed by Other Travellers
Rating: 9 / 10
Forte da Oura Hotel
Albufeira, Algarve, Portugal, Europe
Distance: 279.1 km / 173.5 mi
Rating: 8 / 10
Paraiso de Albufeira Apartments
Albufeira, Algarve, Portugal, Europe
Distance: 279.1 km / 173.5 mi
Rating: 8 / 10
Mare Nostrum Hotel
Playa D En Bossa, Ibiza, Balearic Islands, Spain, Europe
Distance: 279.1 km / 173.5 mi
Rating: 8 / 10
Flora Apartments
Puerto Del Carmen, Lanzarote, Canary Islands, Spain, Europe
Distance: 279.1 km / 173.5 mi
Rating: 9 / 10
Sol Cala Blanca
Palma Nova, Majorca, Balearic Islands, Spain, Europe
Distance: 279.1 km / 173.5 mi
Rating: 7 / 10
Sorra Dor Hotel
Malgrat De Mar, Costa Brava, Spain, Europe
Distance: 279.1 km / 173.5 mi
Rating: 9 / 10
Florida Park Hotel
Santa Susanna, Costa Brava, Spain, Europe
Distance: 279.1 km / 173.5 mi
Rating: 9 / 10
Aparthotel San Eloy
Tossa De Mar, Costa Brava, Spain, Europe
Distance: 279.1 km / 173.5 mi
H10 Estepona Palace Reviews
" The hotel itself is very nice, we had... "
Submitted By: Miss N Lancaster
The hotel itself is very nice, we had a large room with wonderful views. Eveyone was welcoming and i enjoyed my stay here. The food was of a very high standard, im a vegetarian but i always found lots of tasty dishes to enjoy. The pool area was wonderful to sit round and relax but i have to say the pool was quite cold at times. What i also liked about this hotel is that it had its own private beach just seconds from the hotel which was lovely too, it was so nice to just relax and listen to the waves. The only downside i would say is that there isnt a lot to do around the hotel and i was a little bored at night time but i suppose its not the type of hotel or area you go to if you want a lively atmosphere. The town was just a short bus ride away so its not too bad. I would say that this hotel is best suited to couples who wish to have a relaxing and peaceful holiday.
-
- Date of Holiday:Sep 2006
- Board Basis:Half Board
- Tour Operator:Booked Independently
" Having actually been 'sent' to the... "
Submitted By: Miss J Murray
Having actually been 'sent' to the Estepona Palace by Thomas cook who had completely 'Thomas Cooked up' our holiday booking and double booking everywhere, we were apprehensive that this Hotel had rooms available...
Fair enough its a nice hotel, average four star, clean and the foods nice (not great but okay). The service is completely hit and miss, the first week it was busy and we ended up waiting half an hour at breakfast to get any coffee off the waitress, then the second week it was empty and the dining room became like a prison dining room with the staff waiting to pounce on you at any moment.
The same happened in the bar, as soon as more than 3 people wanted serving the staff couldn't cope. This is where the problems start as the only place to go in the evening is the hotel bar, this hotel is very isolated, it is a hike into the port and a long long walk into Estepona itself.
As theres no where for guests to go the pool area was always packed out by 10am, often most sunbeds were 'reserved' well before 9am, even though there were notices about not reserving sunbeds! totally ignored!
The beach was also very dirty and full of rotting seaweed, there was also no pool bar, only a very over priced 'snack bar'. It seemed to me that the hotel knew it had a captive audience and calculated their prices to reflect this.
If you like to remain in your hotel and never leave the premises, maybe this could be for you, but by the end of two weeks, without a hire car, you'll be stir crazy!!!!
Fair enough its a nice hotel, average four star, clean and the foods nice (not great but okay). The service is completely hit and miss, the first week it was busy and we ended up waiting half an hour at breakfast to get any coffee off the waitress, then the second week it was empty and the dining room became like a prison dining room with the staff waiting to pounce on you at any moment.
The same happened in the bar, as soon as more than 3 people wanted serving the staff couldn't cope. This is where the problems start as the only place to go in the evening is the hotel bar, this hotel is very isolated, it is a hike into the port and a long long walk into Estepona itself.
As theres no where for guests to go the pool area was always packed out by 10am, often most sunbeds were 'reserved' well before 9am, even though there were notices about not reserving sunbeds! totally ignored!
The beach was also very dirty and full of rotting seaweed, there was also no pool bar, only a very over priced 'snack bar'. It seemed to me that the hotel knew it had a captive audience and calculated their prices to reflect this.
If you like to remain in your hotel and never leave the premises, maybe this could be for you, but by the end of two weeks, without a hire car, you'll be stir crazy!!!!
-
- Date of Holiday:Sep 2007
- Board Basis:Half Board
- Tour Operator:Thomas Cook
" We arrived in Malaga with no... "
Submitted By: Mrs J Miller
We arrived in Malaga with no accommodation, hit tourist info and amongst their recommendations was the H10 Estepona Palace. We phoned the hotel for availability to be told there was nothing left to offer us. We didn't give up and went on-line at the local internet cafe and found that a booking could be made, B&B for 11 nights.
Upon arrival in the hotel we found the staff to be very helpful, got to our room which was a good size, well equipped and sea view on the 2nd floor. We explored the hotel and our impression of the hotel was pleasing, the pool area and being on the sea front was simply perfect. We had a poor sleep as the bed was quite hard but the maid sorted this out for us with a blanket under the sheets (hotel had recently replaced all the beds).
Breakfast the next morning was a bit like a canteen atmosphere so we elected to sit outside and this was an entirely different experience. Food was vast in selection but average in quality. The staff seemed overworked and stressed and this impacted availability of some items from glasses to certain foods which were obviously popular. It was however o.k.
Sunbeds was the next focus and often the towels were already out reserving the bed even though there was a hotel rule not before 9 and if left for 30mins it would be removed. Of course we are Scottish and this is certainly not something we do. So, we ended up with beds at the very end of the stretch of beds which coincided with the children's play area. Followed the rules for 3 days and kept ending up in the same area where nobody wanted to be. Guess what? We joined the ranks and booked the sunbeds with our towels 5 mins after 9 and this was the only way we could have the area we wanted to be in. The hotel attempted to rectify the situation with post it notes with times on, an idle threat that didn't get carried through, obviously others had complained when experiencing this themselves.
Had lunch a few times and again noticed that the staff were under pressure, turns out they were staff down. We enjoyed a few lunches, I usually stuck to the healthier options tuna sandwiches and had enjoyed them all but one particular day I chose a cheese burger and when served it looked very appetising. I cut it in half simply because it was too big and to my horror it was raw. Sent it back only to have it returned on a new bun but still raw and still the same burger (I had cut it in half remember!), but it was only warm which showed there was no attempt to even cook it further. I sent it back and asked for it to be deducted from the bill. My husband spoke with a manager who profusely apologised but there was no going back for me except for purchasing coffees!!!
The f&b manager did attempt to resolve by initiation to discuss but we were on holiday and didn't pursue this to be fair. The meal and drinks were not charged and we were given a free coffee. We noticed several other customers complaining which I felt was a real shame as the staff were taking the brunt of a situation which clearly could not be managed as there was such a lack of resource.
We found the staff to be wonderful, all of them from the reception, to the maids and cleaners to the entertainment and bar areas... all of them so pleasant and courteous! Would we go back? Yes but certainly as a minimum b&b basis only. We are so glad we didn't take half or full board, that was a good move.
I certainly think there is room for improvement in the hotel but I can honestly say the ambience, setting and amenities all added to a very relaxing holiday for the 2 of us, one of the most chilled out holidays I have had. My husband enjoyed the activities on occasions, I simply soaked up the sun and the waves lashing in the background... bliss!!!!
Hotel Estepona : get the food right and you have one superb facility or are we simply to choosy? I don't think so as we believe you know you have a problem there!
Upon arrival in the hotel we found the staff to be very helpful, got to our room which was a good size, well equipped and sea view on the 2nd floor. We explored the hotel and our impression of the hotel was pleasing, the pool area and being on the sea front was simply perfect. We had a poor sleep as the bed was quite hard but the maid sorted this out for us with a blanket under the sheets (hotel had recently replaced all the beds).
Breakfast the next morning was a bit like a canteen atmosphere so we elected to sit outside and this was an entirely different experience. Food was vast in selection but average in quality. The staff seemed overworked and stressed and this impacted availability of some items from glasses to certain foods which were obviously popular. It was however o.k.
Sunbeds was the next focus and often the towels were already out reserving the bed even though there was a hotel rule not before 9 and if left for 30mins it would be removed. Of course we are Scottish and this is certainly not something we do. So, we ended up with beds at the very end of the stretch of beds which coincided with the children's play area. Followed the rules for 3 days and kept ending up in the same area where nobody wanted to be. Guess what? We joined the ranks and booked the sunbeds with our towels 5 mins after 9 and this was the only way we could have the area we wanted to be in. The hotel attempted to rectify the situation with post it notes with times on, an idle threat that didn't get carried through, obviously others had complained when experiencing this themselves.
Had lunch a few times and again noticed that the staff were under pressure, turns out they were staff down. We enjoyed a few lunches, I usually stuck to the healthier options tuna sandwiches and had enjoyed them all but one particular day I chose a cheese burger and when served it looked very appetising. I cut it in half simply because it was too big and to my horror it was raw. Sent it back only to have it returned on a new bun but still raw and still the same burger (I had cut it in half remember!), but it was only warm which showed there was no attempt to even cook it further. I sent it back and asked for it to be deducted from the bill. My husband spoke with a manager who profusely apologised but there was no going back for me except for purchasing coffees!!!
The f&b manager did attempt to resolve by initiation to discuss but we were on holiday and didn't pursue this to be fair. The meal and drinks were not charged and we were given a free coffee. We noticed several other customers complaining which I felt was a real shame as the staff were taking the brunt of a situation which clearly could not be managed as there was such a lack of resource.
We found the staff to be wonderful, all of them from the reception, to the maids and cleaners to the entertainment and bar areas... all of them so pleasant and courteous! Would we go back? Yes but certainly as a minimum b&b basis only. We are so glad we didn't take half or full board, that was a good move.
I certainly think there is room for improvement in the hotel but I can honestly say the ambience, setting and amenities all added to a very relaxing holiday for the 2 of us, one of the most chilled out holidays I have had. My husband enjoyed the activities on occasions, I simply soaked up the sun and the waves lashing in the background... bliss!!!!
Hotel Estepona : get the food right and you have one superb facility or are we simply to choosy? I don't think so as we believe you know you have a problem there!
-
- Date of Holiday:Aug 2007
- Board Basis:Bed & Breakfast
- Tour Operator:Booked Independently
" This was billed as a 4* star hotel... "
Submitted By: Mrs M Knight
This was billed as a 4* star hotel but did not live up to the ratings. First impressions were very good but as the week went on the overall feeling was not good. The service in the restaurant and bar was not good.
The staff were very friendly but seemed to be all new and didn't have a clue what they were supposed to be doing. There were no daily activities the week we were there as the brochure had promised. The mini bar was only restocked once, bed linen only changed once and pool towels had to be collected from reception with a large deposit.
I would not go there again, it does not compare with other 4* hotels we have stayed in.
The staff were very friendly but seemed to be all new and didn't have a clue what they were supposed to be doing. There were no daily activities the week we were there as the brochure had promised. The mini bar was only restocked once, bed linen only changed once and pool towels had to be collected from reception with a large deposit.
I would not go there again, it does not compare with other 4* hotels we have stayed in.
-
- Date of Holiday:May 2006
- Board Basis:Half Board
- Tour Operator:First Choice
" We have just returned from a week at... "
Submitted By: Mrs S Steele
We have just returned from a week at the Estepona Palace and had a wonderful holiday. The hotel is like a Palace and the moment we entered the vast reception area we were treated to champagne and made very welcome by courteous and efficient staff at reception.
The food was exceptional. There was so much choice and all beautifully cooked. The staff were friendly without being familiar.
Our bedroom was beautiful and kept spotlessly clean with fresh towels daily and sheets changed 3 or 4 times during our stay. Plenty toiletries and a mini bar and safe in the room.
The pool was superb with plenty loungers and free towels.
The local bus stop was 50 metres from the front of hotel and cost 1 euro into Estepona. Everyone was very friendly. There is also a garage 50 metres from the hotel which sells bottled water and newspapers.
We loved the Estepona Palace and will certainly return. If you want a quiet and relaxing break this is the place.
The food was exceptional. There was so much choice and all beautifully cooked. The staff were friendly without being familiar.
Our bedroom was beautiful and kept spotlessly clean with fresh towels daily and sheets changed 3 or 4 times during our stay. Plenty toiletries and a mini bar and safe in the room.
The pool was superb with plenty loungers and free towels.
The local bus stop was 50 metres from the front of hotel and cost 1 euro into Estepona. Everyone was very friendly. There is also a garage 50 metres from the hotel which sells bottled water and newspapers.
We loved the Estepona Palace and will certainly return. If you want a quiet and relaxing break this is the place.
-
- Date of Holiday:May 2005
- Board Basis:Half Board
- Tour Operator:Booked Independently
loading...
At night is the biggest problem, after dinner, unless you feel like another hike, or splash the cash on taxis, there really is nothing to do near by.
The meals in the hotel are OK, not great but OK, all buffet only, and coffee is not included with dinner. Trip to Gibralter was good, and we went by bus to Marbella and Peurto Banus, but allow a whole day for each trip.
The pool area is very nice, we did manage to get sunbeds most of the time. The pool is cold though! Also for a 4star hotel, there is no poolside drinks service. There is a small restaurant/bar, but poorly staffed and expensive. A waiter coming round the captive audience on sun beds would have made a fortune, and plastic glasses would be acceptable I'm sure!
Would we go again...what do you think!